Kubota
Reviews and Complaints

Tractor had 89 hours on it and it won't start
Service manager said he was at a loss they just can't get it to start they have been testing everything for 3 weeks
So I have no tractor which I need to use and no info
The dealer doesn't no what to do
So I'm left hanging any one no why this new tractor won't start

I have contacted ka it's and a law firm but would rather just have the machine fixed

I bought it new one year ago and it has been nothing but a headache ever since. The dealer has been out several times to work on it. I have been having nothing but trouble with the net wrap working and I have been having trouble with dry hay wrapping around the roller behind the net wrap. And the service man told me today that it would cost $1200 to put 2 more rollers on to prevent that from happening. My question is that this is Kubota problem to fix. I shouldn't have to pay for something to fix it when it is not my problem why it doesn't work. And it is pretty sad when the owner of the dealership calls me LIAR and says he doesn't believe I am having all this trouble. Can someone please call me. Thank you. [protected].

I purchased a Kubota 2650 with turf tires 72-in belly deck and a front loader. When they brought the tractor to my house they never told me how to run it they dropped it and left. I fired up the tractor took it to the lawn engage the blades to see how it was going to cut and it was cutting funny. I then shut it off raise the deck and took it to my garage when I got to the garage I had found that the tires was hitting the mower deck enough to where it wore the paint right off the deck. I was not happy I contacted the dealer he told me to bring it in and they will adjust the deck and then I could pick it up when they're done. I stated that I want the deck touched up because it's metal-to-metal and I do not want to rest when I went to pick the tractor up I was told by the technician that I should have never been able to buy this tractor because the tires will hit with a 72 inch deck on it I was never told that. When I bought the tractor. When I pick the tractor up the deck was not touched up and I was upset. I filled out your survey and gave low ratings I asked for Kubota to contact me back and nobody did I asked for the dealer to contact me back through Kubota and nobody did I spent over $27, 000 for a tractor that I thought I was getting good quality and sold properly to. I am not happy and I would like for somebody from Kubota to contact me my phone number is209 323 0413. I would really like a return phone call from Kubota about the situation thank you mr. Stine

Account Number: [protected]
Customer Number: H559085
Owner: HJ Breeding, LLC

Please be advised my company purchased (2) Kubota SVL95-2 from International Iron. These were purchased in 4th quarter of 2016 and first quarter of 2017. Within two months of purchase, one of the Kubota's required repairs due to cutting off and failure to restart and only would restart after sitting for an extended period of time. This impacted day to day operations as the equipment remained in the shop for over 30 days the first time it was taken it to the dealer who provided feedback with the inability to duplicate reported issues. Within 30 days of the equipment pick up, it again, was required to go back for service and remained in for over 90 days. This has caused a significant burden to the company and required deadlines, employee burdens, etc. This has been an ongoing challenge and the dealership has closed for business and no longer services the Kubotas, therefore, we have acquired an alternate dealer as Mike Stanley with the Kubota Corp. Since May 2018, we have been without the use of the equipment, however, payments are still required as per contract. The issue remains for both Kubotas and imperative that immediate resolution is addressed as the warranties are running out sitting without resolution and my business greatly impacted. I have acquired rental expenses to ensure deadlines are reached accordingly. Please consider this notice legal counsel will aggressively pursue the defective equipment and warranty for inability to utilize either machines for day to day operations. In addition, loss of revenue and Attorney fees will be sought. I have remained patient and for supporting information from the dealer should be contacted by your company for historical information as per this complaint. His name is Dan with Ridge Equipment [protected].

This is an urgent matter and requires corporate involvement ASAP as this will be aggressively pursued by a loyal, but disappointed customer.

Thank you in advance for you immediate attention to this matter, please feel free to contact me at [protected], or via email at [protected]@comcast.net.

Respectfully,
Harold Breeding
BAC Trucking/HJ Breeding LLC.

I Mr susant Barik from kardapal kendujhar.pin-758021 odisha, india. Mobile No - [protected].
I bought a tractor MU4501 ENG NO-BHJ0480
CHS NO-KBTM30SNLKTE10254 from your dealer near Jajpur town by finance. After 12 days I feel the tractor is not working properly .I inform to nearest dealer point .I very sad to infrom they came after one month of my complain.
They chek and told us their some problem in engine and leave the place. Again tractor gives the fult and I again I complain the nearest branch but they are not response till now.

My name is Skye Setters. On August 22, 2018, I noticed there were unauthorized withdrawals from my checking account to Kubota. I called and was told that my account was not the only one and my money would be refunded by Friday.
When Friday, August 24th came and there was no refund, I called and was told that it takes about 4-5 business days to completely process through and would be in my account by "next Wednesday."
Wednesday, August 29th and still no refund. I called AGAIN and talked with a representative and was told there was "no time frame on when refund would be issued." Transferred to supervisor, Rachel, and she understood my frustration. Stated they would overnight me a check and she would "call you back in about 15 to 20 minutes and give you a confirmation number." Also stated she would let me know if would be USPS or fedex. Never called.
No refund today, August30th. I called AGAIN and phone call was returned by Krystal. She said she had my tracking number and check would be here tomorrow. When I told her my conversation with Rachel, she said "Ma'am I know what was said, I was standing there listening." Asked to speak with Rachel...voicemail. Called back and talked with equivalent supervisor to Rachel. He told me that it's her word against mine and he basically believes her. Asked to listen to recorded conversation and then stated that it would be reviewed and if there was a problem that future miscommunication would be addressed. REALLY? Don't believe the customer AND take my money?
It has been over a week now. It's now about the money, I have plenty of that. It's about the FRAUDULENT activity of taking unauthorized funds from my checking account. I'm pretty sure this is against the law. I'm not a child or stupid, like I was treated to be.

I have bought a brand new tractor it has 26 hours on it . The engine has seized and now kubota says that it is not a warranty issue . This idiot Jeff in Ohio service asst. service manager told me that it is not covered .
Buyer beware looks like its time to call the lawyers in .
Tractor purchased brand new on [protected]
Can you believe these idiots
Now i have a tractor with payments that doesnt run and if i want it to run again i Have to spend out of pocket 7800.00
Do you think this is right !

Bought Tractor from Allpower. Athens Ohio 45701 on May 12, 2018.
Delivered 05/17/ 2018
Broke 05/18/2018
Made Insurance claim 05/18/2018 Claim # [protected]
Picked up by Allpower 05/19/2018
Made Payment after $1, 000.00 for June, July, nearing August payment
Still no tractor return
Called 08/01/2018
Told I would get my tractor back in two or three days
Called Saturday 08/04/2018
Talked to 'Tim'. Told him about having the tractor back nin two or three days. Tim had no idea about the status of my tractor.

I WANT MY TRACTOR BACK.

Curtis Martin
637 Pettit Road
Albany, Ohio 45710
[protected]
ACCT# [protected]

I boyght a Z122R less than a year ago First use this spring it quit and would not start. It currently hAS 15 hrs. on it. Ir was stored in y garage all winter. The dealer I bought it from came out and picked it up and tood about 3 weeks to fix it brought it back once and it didn't run took it back again another week. In the end he said it was a starter switch unit. And gave me a bill for 305.17. When I asked why it wasnt covered unter warranty he said it was due to corrision. I said it had been in the garage all winter and he jut sahrugged. Said he had done all he could for me. The thing is they leave their equippment out all the time right by the road until its sold. Ive been by there manytimes when its raining so whose to say it didn't start before I even got it. I won't be buying any more equippment from Tosier Brothers in Shelton WA.

I am a loyal Kubota customer. I have bought 2 Kubota tractors and a Kubota zero turn mower. I bought a new Kubota Z421 around Sept. of 2017. It currently has 39 hours on it. I have already had to replace the belt tension spring 3 times! My local dealer is Davis Equipment in Ashland KY. They have warrantied the spring for me each time it has broken. I am mowing on a normal height of grass and there is no reason for this spring to break every 13 hrs. of mowing use! I feel that the welded stud on the mower deck is too small and the circumference of the spring does not fit it properly. The stud digs into the spring until it finally breaks. This is a terrible inconvenience and annoying for me to have to stop and drive to the dealership 35 minutes away every time it breaks! Please help and take care of this issue so that I don't have to continue replacing this spring. It HAS to be defective in some way or it would not continue to break.

My name is Woody Gordom. I purchased new the above mentioned mower from Musgrave in Goldsboro NC. I financed the mower and paid it off 3 yers early. I have had to have this lawnmower repaired numerous times for the same problem. I only have 106 hrs on this mower and I am extremely disappointed in it. I took it back to the dealer hoping to trade it since it continues to have the same problem over and over. The trade option for this mower was unexceptable. I expect Kubota to stand behind is product and get me resolution that is satisfactory.

Dear sir
We have purchased this tractor from authorised dealer in august 2016 from jai kisan thadepalligudem.
We have given this tractor for service in rajamundry at sri sathyanarayana swamy agros as we belongs to this place.
When we have a complaint with my kubota l4508 & asked to solve it with the service people, they have not properly attended.
Our problem was not solved & it was handed over to me after keeping the vehicle for 20 days from 11.05.2018 to 31.05.2018.
They have mentioned 18.05.2018 in job card.
I have made a complaint about gear box noise and its sounding very high even after the vehicle handed over to me.
When we enquire about this with dealer & service engineer mr babu they told me some of the kubota tractors will produce sound like that & I dont need to worry.
I found that only my tractor is giving this excess sound comparing with other customers around me.
Now I seek your advise whether which was told to me is correct or not?
And as a farmer it was very difficult for me to make these complaints as we have a problem with language& I am making this complaint to you with a friend help.
I feel very bad about the behaviour of the dealers & service engineer as my problem was not attended properly either they didnt bother to convince about my complaint
I lost machine hours as we have a peak working at ourplace& was very much dissatisfied.
Now I seek your serious intervention in this regard & solve the issue not to treat farmers like this as we bought this with great belief that kubota is such a big oraganisation & never have any service issues.
My address
Vanka. Ramakrishna
Rajavolu, rajamundry rural.
East godavari dt
Andhra pradesh-533124
Phone - [protected].

I have a kubota m4900 tractor, my complaint is the throttle will not return to idle position without kicking and manually manplyting the linkage, have looked and studied this problem closely, looks like a very poor designe to me. No obvious way for the linkage to return to idle position except on it's own. Have talked to kubota dealers about this, not much info. From them except bring it in we will look at it for you. Would like to know if you have a solution that will solve this problem surley you know about this, don't think my tractor is the only one having this problem since it looks like a bad design

This mower is terrible. Wont start just clicks, cant get off the mower even while brake is applied unit will die, belts pop off about every other mowing. I have contacted my local dealer in which it was bought and they tell me they are waiting on Kubota Campaigns to send parts which are back ordered. So in the mean time I'm paying monthly payments for a mower I cannot even use. I have been patient but I have about 12 months left of warranty and I don't want these problems when the warranty expires. Bought in 2015 S/N: 17515 I'm writing this email for my Father in law which English is 2nd language.

I purchased this kabota 7/15/17 it has 89hrs on it . I bought a new mower because I was tired of working on crap ! The first time I engaged the blade, the belt came off on the deck! I put it back on it came off 2 more times before it finally broke! It's been to the shop 4 times for a broken deck belt, and as of 4/30/18 it presently sitting in my yard with the second broken drive belt ! I am unhappy with this product! It takes my time and money to repeatedly have to carry a band new mower in to the shop ! I'm being told that there's a 5 point recall on this mower, but my local dealer ship cant get the parts ! Obviously this mower is a piece of crap ! I would like my money back ! Or I would consider a very good deal on a shaft drive, where belts can't be a problem! Either way I want something done! I'm not going continue paying for something I can't use !

Dear team,

I was purchased one kubota combine harvester dealer from

Serial no: 100895hj

Samson agri power equipments pvt. ltd
P. ramaraj, r sathy
236, rout complex, laxmisagar chhak, cuttack road, bhubaneswar
Khurda, mayurbhanj, bhadrak, jaipur, kendrapara, cuttak odisha 751006
[protected]@yahoo.com
[protected] / [protected]

At the time of purchasing they people are not given me the hud when am demanding they people are saying its not available right now.in my necessary they are creating situation to purchase the hud from him without any bill and taking cash rs. 12000 inr after few monthh I came to know its totally free and they playing game with customer, taken money for his extra benefit. so kindly take this issues seriously and refund my money asap.

Fowlkes machine co, inc in wytheville, va picked up my kubota bx 2200 tractor and 60" mower deck to repair. Tractor would not run... Sputter miss and had no power. I paid bill at dealership and the tractor was delivered to my home. When I tried to start/run it couple days later it was as if nothing was done... Owner (william fowlkes) would do nothing. He said they would do repair again and bill me accordingly and then laughed. Currently dealership is going out of business.

3 month after I purchased the tractor and loader new the tilt on the loader would tilt down on its own. I took it to a dealer who indicated that the issue would be customer pay because it was out of the warranty period. The dealer where I had purchased the unit from had gone out of business so had to go to another dealer. Looking on the web I found sever articles that indicated that the issue is the seal between the piston and the ram it fits onto. Disassembled the cylinder and found the piston the be loose. Placed a washer between the nut that holds the piston on and the piston. This corrected the issue till I was loading the bucket with dirt and raised the bucket and tilted it at the same time and again the bucket would tilt down on its own. Upon inspection it was evident that the stud on the shaft was stretching. Took it into a hydraulic store and they confirmed that the issue was that the rod end was stretching.

Given that my questions is was the shaft improperly heat treated?

And if so what type of consideration would your company provide to correct this?

Invoice date 08/31/2017
Dorr's equipment co.
[protected]
I inquired about the purchase of front tires for my l2800 tractor. The original tires were 4 ply but was told that 6 ply tires were now being recommended for tractors with a bucket. The gentleman who was helping me with maintenance on the tractor inquired about the tires at dorr's while picking up fluids and filters. He was told that dorr's can order them and that now they only come in 6 ply. I called the parts department to double check and was told this was true and I proceeded to order the tires. I drove down to pick them up and asked the gentleman if in fact they were 6 ply and he confirmed that they were indeed 6 ply. I brought them home (40miles each way) and found that although they were the correct size they were 4 ply. I called dorr's and they agreed to take them back.
While filing my recites I noticed that I was charged a $45 restocking fee. I called and spoke with bill in parts and was told that it was policy to charge a restocking fee as it was a special order and it was done as a "favor" as they do not carry tires. The point I tried to make with bill was that I did not order the wrong tires, dorr's ordered the wrong tires. They presented me with 4 ply tires when I made it very clear several times before the order was placed that I wanted the 6 ply and that I should not be responsible for any penalties. The discussion really went no where but basically was told that I had ordered the wrong tires and policy dictates a restocking fee be paid.
I realize that this is not a major issue but it is wrong. I paid $140 for each tire expecting 6 ply tires, knowing that I could purchase the same sized tire in a 4 ply for $102 ea. I trusted dorr's and somehow they tried to make it my issue. Unfortunate. The resolution would be a refund of the restocking fee.