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LabCorp

LabCorp review: Wrong Billing

M
Author of the review
8:40 pm EDT
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I visited Village Medical located at 20675 Farm to Market 1093, A, Richmond, TX 77407 (phone number [protected]) for my annual wellness visit on March 10, 2023. I have had my health insurance with BlueCross BlueShield since 2010 and my annual wellness visit has always been covered by my insurance. I was surprised to receive a bill of $406.20 from LabCorp for the routine tests conducted during this visit. I called BlueCross BlueShield on the matter, and they explained that a wrong code was entered by the LabCorp when they submitted the bill, and it was not entered as test from a Wellness visit. I contacted LabCorp to relay the response from my health insurance company, that they should resend it with the correct code. They referred me back to Village Medical and said that the information they have was from the clinic. I contacted Village Medical billing, and they told me that their records show I do not owe anything, but then I informed them about the $406.20 bill from LabCorp and why BlueCross BlueShield did not cover the cost of my annual wellness check. While I was there, they sent a message to LabCorp on the matter to fix the issue. However, I kept getting the same bill from LabCorp and we have gone through this process repeatedly and they keep sending me this bill. I just got a notification that the bill has been sent to collection.

Desired outcome: LabCorp should withdraw the bill sent to collections; this is ridiculous. They have refused to do their due diligence and kept sending me this false bill.They should stop this nonsense.

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