Menu
For Business Write a review File a complaint
Ladbrokes Betting & Gaming

Ladbrokes Betting & Gaming review: fobt 64

P
Author of the review
12:18 pm EST
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I do not believe that the roulette fixed odd machines are random.When I complained to the gambling commission they told me that I had to complain directly to Ladbrokes - how far is that going to get me ?
Using the same betting methods I use in a casino I lost 10 successive times & it is remarkable how the areas of my strongest bets were consistently missed.Something is definitely suspicious.
When I leave a casino and have lost, at least I don't feel cheated.

64 comments
Add a comment
J
J
Javck
GB
Nov 14, 2018 3:35 am EST

At baldridfeburn dunfermline lady Louise's service me a few times i have ask her few times about different odds for football horses and dogs she was unable to tell me the odds few times never even answer me or what my questions where. I am not going to go in to your shop if one of your staff members cant answer questions about sports.

P
P
PGV
US
Nov 14, 2018 9:43 am EST
Verified customer This complaint was posted by a verified customer. Learn more

This is a follow up to my earlier complaint regarding the sharp practice of Ladbrokes wagering requirements:

As reported in the Daily Express 22/10/16 - the Competition & Markets Authority are now investigating the issue of this "Bonus/Promotions" scheme after the Gambling Commission raised concerns.

J
J
Joe Davies
Eccles, GB
Aug 28, 2022 3:08 am EDT
Replying to comment of PGV

I go in Ladbrokes shop in Salford don't put much in but I've seen people put hundreds in and not paying out on it getting bouns after hundreds of spins this is on a daily basis yesterday the slot machines were smashed up due to this angry customers it scared some of the customers and Ladbrokes was told by head office not to get the police involved as they could get shut down more like the police would get onto the slot machines being rigged customers and staff was scared but Ladbrokes done nothing

E
E
e JAYt
US
May 23, 2019 11:54 pm EDT

I think the F O casino games are rigged. In my case the roulette. I'm not a sore loser but it is just too much of a coincidence the way the numbers are drawn. So I was playing for a while having deposited £100 so quite a few of my numbers came in but the ones I was increasing the stakes on started coming in as my balance was almost gone and I was cherry picking numbers hoping to get lucky. Then as I took large bets off certain numbers that number would come in next or shortly after. Then i am positive it robbed me. I had been playing 8 for the whole session I did one last bet clearing my balance and put £3 on 8. 8 Came in but it didn't register. Then the pop up box saying insufficient funds deposit popped up and all traces of the previous bet had gone! I know I placed the bet because I had done it every single spin and was waiting for it to come in. Obviously I can't prove it and just look like a saw loser but i'm not and this is a perfect alibi for them. Proper dirty scammers!

J
J
J c2310
US
Nov 10, 2019 3:06 am EST

Every time I use the grid on my phone I can never cash out
Lately the the games betted on don't even appear just 7 black selections
I have attached a photo below

View 0 more photos
S
S
Sue Moore 67
US
Jan 02, 2023 1:25 pm EST

I made a two withdrawals on the 22nd December. They Still have not arrived in my account even though it says processed on my Ladbrokes account

M
M
Mokta abdul
US
Jan 07, 2023 10:56 pm EST

I have a receipt payout which I've not been paid out its been over 3 weeks now. I've provided the documentation they wanted. Its absolutely drubbing that I put £330 in tge meachine and then I decided not to play, knowing I will lose, because off this they classes me too provide funds where the money came from

View 0 more photos
R
R
Richard Adams
US
Feb 25, 2023 9:33 pm EST

Please find attached the draft

View 0 more photos
A
A
Alisha 6
Ilkeston, GB
Apr 02, 2023 10:06 pm EDT

So I won money on my work brake and I went back to work and I came back on and all my money was gone if my account

D
D
danny05051993dc
US
Apr 15, 2023 3:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My bets was lost but even tho it ent lost I have prove that I have won my bet they failed to pay out I have photo of the bet that they claim it's lost even tho it hasn't I trying to contact them and no response or anything because I can't contact them throught Ladbrokes app or online through my account

View 0 more photos
D
D
dukyy
brussels, BE
Jul 16, 2023 12:28 am EDT

Hello

I have a ticket who is winning but when I scan it at the terminal,its marked lost.

the referee must go see the VAR and thats what he does twice.

The ticket is from 02/07/2023 at Ladbrokes Belgium

View 0 more photos
N
N
Neil Clavin
US
Jul 29, 2023 5:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had 6 bets on UK Open this weekend and they were suspended with no excuse or refund

J
J
Joey Collins
US
Aug 13, 2023 11:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This evening my nephew has managed to deposit 800 pounds into my ladbrokes scout which I haven't deposited that amount of money in the last year I don't understand why you didn't find this odd and stop and ask any questions ...

G
G
griggins
clonmel, IE
Sep 23, 2023 9:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

they stopped my card so i could not withdraw my 80 euro ,now they want to see my bank statament, they are a scam and should be closed down..

R
R
Richwba
Rushall, GB
Nov 05, 2023 1:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Never win. When guaranteed a win its always Bingo. 15 weeks and counting. They say its randomly generated. I beg to differ. Game yes its free but its pointless as on the normal game you don't win and on the guaranteed win its always bingo.

A
A
asj
US
Nov 11, 2023 7:31 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

It was a big mistake for being loyal for 10 year.

A
A
asj
US
Nov 19, 2023 7:59 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Worst bookmaker ever.

They see you winning

Stop all bonus

Block live betting

Ignore you till you

Shut down...

10 year... As soon bit of winning..

Cut me off.

Don't bother.

B
B
Ben Middleton
US
Nov 25, 2023 5:10 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

ok so a 10 pond each way 20 40-1 winner won

your assistent was so happy to accept my ticket and just as i was about to throw my ticket away and leave the shop with my friend i said let me check

winner winner winner

assisstent paid me 20 pound kept my ticket

S
S
Salfordm7
Salford, GB
Dec 14, 2023 8:11 pm EST

They are so fixed payouts on £2 are shocking sometimes getting zero on most played game, staff told me in last three months the machines take between £800 to £2000 each machine busy times which is about five days a week, and so hard to hit free spins and 20p pays out more than £2 spins or £1 spins, two machines hit free spins same time me played £2 lady on other 20p I was paid out £4.25 she paid out 11.00 pound, she hit again paid 40pebce £350 later got free bouns spins played £1 eye choirs won 15 free spins, then hit again 15 spins and again 15 spins staff will back me up Lisa then again total 60 free spins I won £101.00 30 of the spins dint pay at all she said it's been like that for six weeks and said well it is near Xmas what the hell does that mean

S
S
Salfordm7
Salford, GB
Dec 14, 2023 8:22 pm EST

How on earth does staff know when on free spins and slot machine malfunctions know what is paid out before spins ends so that's not fixed, I played 50p spins ended up putting £300 in not a single bonus at all, on a game stupid I know, moved to next machine someone same game 20p and three spins they won free spins same game won £6.90 I played £2 on the black Knight if you put this amount and either get two bouns and a knight it's free spins either way better chance spent £280 not a single free spin bouns had £10 left played 20p guess what it came up loads of times but not awarded on 20 p but I won on 20p 7 free spins won £1.10 how bad is that, I see so many people putting hard earned money hundreds to be ripped off winning penny

S
S
Salfordm7
Salford, GB
Dec 14, 2023 8:29 pm EST

I am contacting the people who should be checking these machines every so often, gambling commisinare etc these machines need to be check, another thing get two bouns smybols and wIating for that third the reel goes faster missing it, If someone looked at the last six months money going in and money paid out they will see how much we are being ripped off and profit massive and getting higher, this needs to be done, why so much is taken and I get about 15% is paid out, so they can work out percentage higher amount played should be higher paid out, and someone works out the players return is not percentage it should it's theft

M
M
Mark bod
US
Jan 10, 2024 11:18 am EST
Verified customer This complaint was posted by a verified customer. Learn more

All the games are compensated and not one of them is random. This is fraud but they get away with it because of the pathetic ukgc who have already been proven to be unfit for purpose yet still being allowed to regulate this extremely volatile industry.

You can complain to your last breath and you will NEVER get anywhere. Too well protected!

  1. Ladbrokes Betting & Gaming Contacts

  2. Ladbrokes Betting & Gaming phone numbers
    1800 855 326
    1800 855 326
    Click up if you have successfully reached Ladbrokes Betting & Gaming by calling 1800 855 326 phone number 4 4 users reported that they have successfully reached Ladbrokes Betting & Gaming by calling 1800 855 326 phone number Click down if you have unsuccessfully reached Ladbrokes Betting & Gaming by calling 1800 855 326 phone number 1 1 users reported that they have UNsuccessfully reached Ladbrokes Betting & Gaming by calling 1800 855 326 phone number
    80%
    Confidence score
    Ireland, Exchange Telephone Betting
    1800 855 325
    1800 855 325
    Click up if you have successfully reached Ladbrokes Betting & Gaming by calling 1800 855 325 phone number 1 1 users reported that they have successfully reached Ladbrokes Betting & Gaming by calling 1800 855 325 phone number Click down if you have unsuccessfully reached Ladbrokes Betting & Gaming by calling 1800 855 325 phone number 0 0 users reported that they have UNsuccessfully reached Ladbrokes Betting & Gaming by calling 1800 855 325 phone number
    100%
    Confidence score
    Ireland, Exchange Customer Support
    +44 800 731 6191
    +44 800 731 6191
    Click up if you have successfully reached Ladbrokes Betting & Gaming by calling +44 800 731 6191 phone number 5 5 users reported that they have successfully reached Ladbrokes Betting & Gaming by calling +44 800 731 6191 phone number Click down if you have unsuccessfully reached Ladbrokes Betting & Gaming by calling +44 800 731 6191 phone number 0 0 users reported that they have UNsuccessfully reached Ladbrokes Betting & Gaming by calling +44 800 731 6191 phone number
    100%
    Confidence score
    Customer Service
    +44 800 151 0289
    +44 800 151 0289
    Click up if you have successfully reached Ladbrokes Betting & Gaming by calling +44 800 151 0289 phone number 0 0 users reported that they have successfully reached Ladbrokes Betting & Gaming by calling +44 800 151 0289 phone number Click down if you have unsuccessfully reached Ladbrokes Betting & Gaming by calling +44 800 151 0289 phone number 0 0 users reported that they have UNsuccessfully reached Ladbrokes Betting & Gaming by calling +44 800 151 0289 phone number
    Exchange Customer Support
    +44 800 777 888
    +44 800 777 888
    Click up if you have successfully reached Ladbrokes Betting & Gaming by calling +44 800 777 888 phone number 0 0 users reported that they have successfully reached Ladbrokes Betting & Gaming by calling +44 800 777 888 phone number Click down if you have unsuccessfully reached Ladbrokes Betting & Gaming by calling +44 800 777 888 phone number 0 0 users reported that they have UNsuccessfully reached Ladbrokes Betting & Gaming by calling +44 800 777 888 phone number
    Telephone Betting
    +44 208 515 2565
    +44 208 515 2565
    Click up if you have successfully reached Ladbrokes Betting & Gaming by calling +44 208 515 2565 phone number 0 0 users reported that they have successfully reached Ladbrokes Betting & Gaming by calling +44 208 515 2565 phone number Click down if you have unsuccessfully reached Ladbrokes Betting & Gaming by calling +44 208 515 2565 phone number 0 0 users reported that they have UNsuccessfully reached Ladbrokes Betting & Gaming by calling +44 208 515 2565 phone number
    Sports Customer Support
    More phone numbers
  3. Ladbrokes Betting & Gaming emails
  4. Ladbrokes Betting & Gaming address
    Imperial House, Imperial Drive, Rayners Lane, Harrow, HA27JW, United Kingdom
  5. Ladbrokes Betting & Gaming social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Ladbrokes Betting & Gaming Category
Ladbrokes Betting & Gaming is ranked 5 among 90 companies in the Gambling category

Most discussed Ladbrokes Betting & Gaming complaints

fobt
6
(opinions to this review)