Playtika
reviews and complaints

I have been playing Slotomania for several years. I worked my way up to 172.5+ trillion points. Several hours after playing today, I went on line again to play and there was something different about what it looked like and when it displayed my points, I was now down to 1 million points ( I had not played to have lost points ). It was as if I was a new player, starting with 1 million points. I have no idea what happened. I have also spent money to accumulate some of these points, therefore I want my points back! Are you able to figure out what happened?

I have not been able to log in since 2/6/2024, have been given service tickets INC27660479,INC27685345,INC27702991 AND INC27743058 NOTHING ELSE,NO OTHER RESPONSE

I was contemplating purchasing a WSOP season pass. Before I decided to purchase I firstly contacted WSOP/ Playtika support( WSC 500 603 75) to clarify issues concerning 10% followers bonus as i was close to ending the season and collect 66billion chips with the added 10% followers I needed.

In supports reply I was given misleading information which I accepted as true.

As a result I purchased the season pass. Received o% followers.

Querying this I received a reply " We understand that it can be confusing and we are here to clarify how it works " with a detailed explanation/ breakdown of how the 10% followers is calculated and that I basically don't qualify.

This should have been relayed to me in the first reply, otherwise I would not have made the purchase had I known this was the case otherwise. To put it bluntly I was misled with the initial response for a paltry $4.99 ).

Very disappointed playtika does business like this in good faith.

Kind regards manus

I had over 8 million coins when I logged out. The next time I logged in they were all gone except for 1 million coins. The little bit of money I have was bought for those coins. That's not right. Yes I am pissed. I would appreciate my coins back. Thank you. I spend at least 16 dollars a month. Does not seem much to you but I am on Social security and this is the only enjoyment I have.

I was playing on my account trying to finish my cards and my rooms. I spent alot of money on them. I clicked on this pop up that said I would get an extra bonus. It took me to a different account that had nothing on it. I have begged them to help. The cards are over in 5 days. I am very mad. I have more.

Jan.6/ 2024 I contacted Slotomania Support ,Madison Moore stating when I click on Slotomania games a popup says 'my account is disabled'. My FB account was reinstated and verified with my passport on Jan. 10 2024.Today on Jan.25 2024 Slotomania representative Madison Moore advised me to get a new Slotomania account linked to my new FB account. I deleted my Sloto account then downloaded it again along with a new password. Clicking on Slotomania in FB only gives me the same popup ,my 'Sloto mania account is disabled' that I complained about a month ago.

The app has recently changed altogether it practices that almost seem actually dishonest and tricky . They have without notice raise the minimum nets sell you these package

Deals

With certain restrictions and then make it literally impossible to achieve them with raising the tasks goals that are required . It’s shady

The placement of

The max

Button is right next

To spin and it is activated with no prompt and

You don’t realize it’s even hot til your

Entire

Jackpot is gone

I have been playing Bingo Nights and been in contact with the Company indicating that I need to supply them with a photo I.D. in order for me to receive monies from playing their game. The amount is close to $1,000.00. I am confused as to why they need my I.D. They tell me it is ensure that I am the correct person to be giving the funds to and that it is Consumer Protection law. I have no problem supplying this information if it is legit, but when I asked the particular Federal Consumer Protection particular statute number for a better understanding of why this was needed, I heard nothing back. What I am requesting is not unusual as it protects both Bingo Nights and myself. So, what I am asking, do you know the statute that a consumer has to supply an I.D. with a photo.?

Also, I am getting mixed messages regarding the validity of this Company some are saying the company is legit and others are not.

Thank you for any assistance you can provide me. Rita

I asked why it's took me 14 years to hit 8 or 9 of anything. At level 3374still not hit yet.but all they can say is smart comments to me saying I must think I know more about your game than you.then saying you don't have to buy coins from us.ive been wit you for years and years. I've spent thousands of dollars on this game and you can just talk [censored].you won't get any more money from me.ill stay at zero coins for ever.

You take money out of my checking account I did not authorize 4 times in december alone I will have to go to the bank an put a stop payment on you for

taking money out I did not authorize.. you took out in dec 27th $3.00 December 4th 2023 $10.99 December 2023 4th $9.99 December 23 , 2023 $11.43 DecemberNovem total $42.51 I have been playing this for over 20 years and

never complained but getting too many that were not ordered especially since I did order the yearly membership one of $39 for a year membership

whats going on Jean Smith [protected]@gmail.com [protected] home phone

How was that and they deleted my complete bingo blitz game I was way up into the 200s I had to start all over again I requested bingo blitz plus to be canceled they took out bingo Plus in January of 2024 I would like a refund it could be put back I'm only at 77 in rank with my new game. Please give me a refund and no not take it out no more or I'm going to stop playing Mingo blitz all together and I've been playing it for years thank you.

I buy visa gift cards to play Slotomania I never use any of my debit cards. only the gift cards I buy . my husband visa was stolen and there were hundreds of dollars put on it. there were some slotomania purchases also. the bank proses it and is in the prosses credited him. becauses of this they will not allow me to use what I already paid for and blocked me from usinf the visa gift cars i bought. I know have no way to play now and they have taken the money from the ones I already had there. I want that back and to be able to play and continue to buy myself gift cards and for them to put back my gitt card money they took and for me to be able to use gift cards . I will not use any credit cards. only the gift cards . they are dishonest but I like that game.

I finished a room and did not get my 1800 credits. I took a screenshot right after showing my balance and that I didn't get the reward but support is insisting I did. They sent timestamps of it showing I got them and then 10 minuets later used them but my screenshot was taken 1 minute after it supposedly deposited the 1800 credits. They won't help and I'm done spending money or time playing a game that jips you out of rewards.

I'm playing any where from 1 billion per spin down to 500 million a spin. The level up timer was moving me up quick to next level for the last few days. This evening it was hardly moving up at 500 million per spin. Why has level timer slowed down? This happened to me on 11/8/2023 around 6p.m.Played slotomania today November 9 2023 less than an hour ago. The level up timer is still very slow. I spun for two billion coins per spin. The timer isn't moving very fast. On Monday or Tuesday this week it went up the levels super fast. Maybe I broke the system I don't know. Thanks for looking into this issue.