Playtika
Reviews and Complaints

I have been playing slotomania for over 12 years and have contributed real$$$ several times because noyhing is free, thats fine but their customer service is worthless .legitimate complaints are only ignored over and over with the exception of a generated message wishing you better luck, just hang in there, we value our players, hahaha yi right, slotomania owes me atleast 300TRILLION coins all together but according to them we are all imaganing everything that happens during game play that leaves us missing coins or bonuses or spins or even wins lately and then to contact support only to be unprofessoinaly disrespected as if the complaint did not just happen ...ATTENTION... lets all ban together and bring the folks at slotomania back down to earth where they came from, PLEASE lets do it..I havent spent any $$ for a while and will not spend another penny .only reason I dont uninstall is in hope to see sloto get what they have coming.I urge everyone to do their part, if enough of us ban together and spread the word we can win and other people wont have to feel helpless after being ripped off from slotomania

why I cannot get on to play

cannot on to slotomania I played yesterday now I cannot get on why?

1 am level 2899 I have 32 billion coin's I can go from broke back to billions multiple times a day. $99 purchase gets me over a billion coins. Whu and in my opinion is still low so I do t think it's worth it just yet. I am nearly a platinum playtika member. I want to start a clan that everyone actually participates in since the o e I joined originally is full yet only 3 of us participate.
Wu Tang on Facebook. Will share clan tag soon

I've been playing slotomania for over two years without any issues until three months ago. I purchased coins from the cocktail bonus and when I was to collect the bonus coins, the screen froze. I opened the game again and when I should have been able to enter the game area, the bonus lounge game popped up and again my screen froze. I have sent five different letters to support along with a video of this issue and the technicians cannot tell me why my screen freezes. I have tried all of the troubleshooting steps and when they didn't fix the problem, I contacted support. All support did was give me the runaround and could not tell me why this issue was occurring and no one could fix the issue. If I could, I would demand a refund of all the money I have spent as I cannot play the games.

un supporter perche non sono amica sua mi blocca la chat x tantissimi giocri cosi non posso mettermi piu in contatto x avere aiuto da altri supporter

I was playing Eastern Cash (exclusive game) betting 5, 000, 000, 000 and finally hit a full screen of coins. I did not get paid the Grand Jackpot of 25, 000, 270, 939, 276. Why? I've spent too much of my money for this to happen. I would like my points sent to my account.

I’ve been playing Slotomania™ for several years now, and the money I’ve spent is extreme and as everyone else here I’m getting screwed with winnings and level up. I’m at 10999 level and it seems the higher up I get the worse the game gets. I can’t level up playing with millions at a time bet I win the smallest amount on the wheel and on bonus. But couple times now I’ve purchased a package and it gets stuck on it and I have now been charged for every package but then the game pulls back all the coins to the purchase but doesn’t refund the money it charged me for and nobody cares to help! I am disgusted with how Slotomania™ has become. I want my real money refunded and I want all the coins I’ve had taken given back! Does anyone know who to contact that is a person and will help?

After upgrading to Windows 10 I lose webpage when going from a game back to lobby. 2 out of three times it requires me to either F-5 or click out of game and reload. Also when the game shows what was won, the individual boxes go blank. Is their something wrong?

my payment of $35.00 on Sep.13/2017 #[protected]. on Pay PAL .I did NOT get a respond on this matter''''.Please let me know of this ERROR ..Also I am tired of trying to get into The OLD look, , it keeps getting back to the NEW one all the time.brittikw42@yahoo.com. Thank you and please respond..9/19-2017

Als ich heute eine Mystery Box öffnete würde mir der angezeigte Bonus nicht gut geschrieben
Wie erklären sie das und vor allem mit welch einer mir logischen & plausiblen Erklären sie mir diesen Pfopa
was ist ihrer Meinung die Lösung und vor allem in meinem Interesse eine mehr als entgegen kommende wieder gut machung zu kommen zu lassen
Mit freundlichen Grüßen
User ID: [protected]

The Slotomania website for facebook isn't working.

Does anyone ever get an answer when they post a complaint for monies taken for purchase of coins and then no coins delivered? It seems to happen quite often...Why should the bank do all the work...Slotomania this faceless, non contactable entity takes your money within seconds and you don't every seem to get what you have paid for...What kind of a business are they running here...There should be laws against it surely!

I am wondering what a bogus operation you are running..You have ignore my request from January and as such I have not heard anything from you nor has my money being refunded...I should learn as this has happened again...At 0211 this morning you deducted $50 plus exchange rate and I did not receive my coins...This time however I will contact my bank in the morning and have this transaction stop...You see, you don't get paid when you don't delivery the goods...Please show me the courtesy as a paying customer I deserve and contact me please..

I am still waiting for a response from someone in your organization...You deducted $100 plus exchange rate and did not delivery my 7, 200 coins...how long do I have to wait to collect what I have paid for?

Keeps saying connection losses for a week now. How to get to slotomania?

Ican't send or collect mystery gifts. I also can't send coins. I have send repeated messages but ge no help?

HOW I CAN FIX THIS? I cant enter the game from nowhere, switched 2 phones 1 computer, i got the same problem on any device...used CCleaner to delete all caches etc, still this showed when i try to enter the game. Playtike refuse to answer, send them 4 tickets, all i recive is silence...This is frustrating, my account is platinum status with over 3.4trillion coins level 8300, but Playtika refuse to solve my problem...i feel like they try to take my acount because i have a lot of coins there...

on slotamania, we have two accounts with two different values on each. we can not sign out (it no longer comes up when we complete our playing by one) so it only works for one of our accounts. The sign in & sign out is no longer a choice so that the two of us can play when we open the game. Please help, we can not get our bonus dollars every 3 hours as in the past. This has been happening now for 2 days. Help Please!

For the past three days every time I go to the game I want to play, it says its loading, but never get the game to play.

fix my problem please no games will load

for the last 5 weeks i have been able to collect all bonuses but when i try to load a game it just freeze not very happy can you fix please

Well not load, no errors, just says loading then just before it's ready to say welcome, it boots me off

When trying to login to Slotomania, I get a "Please Wait..." message. This is the second day this has occurred. I am still waiting.

Also, when playing Rapid Fire, the game froze when I bonused on a 50M coin bet. The Bonus Rescue did not work. The game remains frozen.

On November 2, 2024 I purchased 1,200,000,000 for $16.99 and only received 24,000,000. Tonight I purchased 122,000,000 for $17.99 and only got 22,000,000 chips. I would like to have the chips deposited in my account please.

I play slotomania everyday. I earn daily dash points at least 2 times n super dash points sometmes 3 times daily. Not getting my earned dash points makes me spend more money to do things i normally have points to do it with.Would appreciate your speedy action.

I don't like the way the new in box is set up. You can no longer just choose one card or crown at a time. You click on it and they all get used at the same time. I would like to go back to the way it was before. Thank you and have a great day.

Enclosed email I’ve sent as even your email dosent work your email again does not work. You will see from the uploaded letter what I’m on about. As I’ve befn scamned stolen from and now I believe your crooks

I received a billing to my bank account for 16.53 on 5/3/25. It was posted around 12:32 pm CST. I do not know what it is for, as I haven't played the game in a while. In any case, I have a BuffaloStudios charge that needs to be refunded.

BUFFALOSTUDIOS

Pending withdrawal

Purchase

-$16.53

Bank: Capital One

Beverly Dixon

bjdixon118@yahoo.com

got in touch with customer service a week ago---got no-where--now they will not even answer me----i just want my credit card removed from the site--when it says other payments and delete---the delete button will not work----please--i want it off! it is a scam game--takes all your credits---thanks

My app crashed today and I couldn’t log on to wsop app. I uninstalled the app and reinstalled it. When I was finally able to get back on it, my account information was gone, and I couldn’t log back in. Only could start a new account. I had a lot of time and money invested into the account and want it back

Been playing since 2017 since 2020 have stopped receiving gold cards in my game I don't buy as I have no bank account please help I have written customer service 1000 times and their reply is its random and luck while I see players finishing album 2 n 3 times an I can't finish 1 time please help me ty

No fun to play, Prices have gotten too expensive and return is little to none. I have repeatedly been held captive in a room. I do not get tabs that others have gotten easily. Others have the same complaints. You have gotten into taking as much money as possible. I will be leaving your room and stop spending my money there.

ondecember 18th around 315am i went in to play and the daily blitz would not load or play i tried it several times and no success