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Playtika

Playtika review: It was a big mistake! 79

D
Author of the review
5:52 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered from ordered Slotomania Games and it was a big mistake. Don’t be cheated! I was unsuccessful in downloading program they sent via e-mail, requested refund and still haven't got it. No phone number to call and speak with a live person. Simply unbelievable!

79 comments
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pokerplayer#1
US
Aug 20, 2015 12:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Game stopped working and I payed for coins

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Cathie McFadden
US
Sep 28, 2017 7:02 am EDT

This was a game and in app purchase.

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Madmarv
US
Apr 30, 2018 7:10 pm EDT

I want to know why you are charging my card money for an accou t I don't have

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RondaRussell
US
May 27, 2018 2:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

It would be really nice if they actually did what they said what they would do! A lot of very unhappy people!

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Anthony R Sorrentino
US
Jul 30, 2018 3:08 pm EDT

I would like to be removed from all playtime games including poker heat my email is tsorrentino31@yahoo.com my name is Anthony r sorrentino

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Anthony R Sorrentino
US
Aug 15, 2018 2:22 am EDT

I'm trying to unsubscribe from poker heat how can you assist me my email is tsorrentino31@yahoo.com my name is Anthony sorrentino

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Sunshine Banks
US
Aug 15, 2018 7:29 am EDT

I broke my piggy bank for $19.99 I was supposed to receive $400 something million but only received $200 something million. This messed up my bets for all my challenges which was the reason I broke it open. I've been playing Slotomania™ for over 8 yrs now & I spend money daily. This was very disappointing.

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subahan
MY
Aug 15, 2018 11:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

hi, sir..i already bye boost for48hours..but still lobby coin in 3hours ones i get coin..i paid for it rm8.99..not remember correct amount..pls help solve my app problem..tq

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playtika/google
US
Aug 15, 2018 1:02 pm EDT

ON 06/020/2018 $2.99
06/20/20189 $9.99
06/22/2018 $1.99
06/25/2018 $1.99

this amount a total of $ 16.96

was deducted from my bank account

NOT AUTHORIZED !

I have NEVER played this game or used this site in any way

I expect a full refund

I have reported the theft to my bank and will soon go to police

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Jacqui Joy Vincent
US
Aug 15, 2018 5:29 pm EDT

HELP, I absolutely love playing Bingo Blitz and I do so before sleeping each night, unfortunately I have been unable to load my game for at least 3 days. I would like to find out how I can resolve this issue as it is driving me insane without my usual fix. I am a massive and loyal fan

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Jason Skinn-Cotton Cmt
US
Aug 15, 2018 10:38 pm EDT

What are you playing at. How many times does it have to say sorry we need to reconnect before you get it sorted. this is happening to me almost every day and i know there is nothing problematic on my laptop as for every other game it works perfectly. Get your finger out or lost another player

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G Panos
US
Aug 16, 2018 12:08 am EDT

I am unable to logon. It says my email and password are incorrect. I am typing in the correct one but perhaps something happened so I asked to be sent a link to reset my password and I get "FORBIDDEN". I have been unable to play ever since the sign in page changed (about 2 weeks ago). I am still receiving emails from Slotomania but cannot log on

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Geminimike
CA
Aug 16, 2018 3:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

New game, Rise of the Tiger, did not retrigger in bonus game when 3 American dollar sign scatter symbols appeared.

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Madleen Aren
US
Aug 16, 2018 4:19 am EDT

Winter album 6
Spring 13
I have spent so much money and haven't recieved any acepacks. If I am able to recieve any acepacks, then I only recieve old one. I am very frustrated already, I can't even remember the last time I recieved acepack...
What's going on!?
So dissapointed. :(

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Crackynurse
US
Aug 20, 2018 7:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I cannot collect any free anything because it won't open up in my browser I've tried multiple browsers it opens everything else out but not free coins

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Beth McKnight
US
Aug 20, 2018 10:00 am EDT

My meter on the dash is not working I went through A billion coins And at the same spot Something needs to be reset I rebooted and it still doesn't work ... you know it's A time So replying to this complaint it's pretty important
thank you

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Jody chartrand
US
Aug 20, 2018 11:49 am EDT

Just like I said tried collecting turned off and back on same thing

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wendy mccullough
Toutle, US
Aug 20, 2018 11:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought packages to get my bonuses earlier and can never get into the game. I get messages on the screen saying they are making the game better for me. I paid to collect and cannot do that, therefore they are lying. All I hear is reload the game or clear my cache. I have done all that and still can't get in. They need to refund.

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Heather blanchard-tench
US
Aug 20, 2018 12:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I play two games mostly and only those two have been doing maintenance for three days now. Why? I want my games back. The train one and the one with the gold bull. These are the only ones doing any maintenance. What can I do to fix it?

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Raymoss1411
AU
Aug 20, 2018 1:05 pm EDT

What has happened to sloto cards. Haven't got one since the recent changes. Just played out 300 million and not one card.

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RondaRussell
US
Aug 20, 2018 1:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I finished the medium level Sloto quest a little bit ago and didn't get the wild card! I realize you have been having a lot of technical problems but please resolve this issue for me? Best Regards and God Bless Ronda Russell

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Lucky Slots
US
Aug 20, 2018 5:39 pm EDT

Hi, after I finish my daily dash I got 24 hours game mania for the game Moon Humtress. Now I can't open it! Every time I click on the game it takes me out of the game. Pleas fix it or compensate! Thanks :)

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Margaret doyle
US
Aug 20, 2018 5:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

How do I remove my credit card details? I do not want to continue to use the card but can't find where to remove it. Please help

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Madmarv
US
Aug 20, 2018 6:03 pm EDT

I'm trying to find out why u keep charging my card money for a game I don't have n never have had it been charged about 6 times 5.99 n I don't even have an account with u my number is [protected] my name is Marvin Reece

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Low may
MY
Aug 20, 2018 6:09 pm EDT

Why facebook cannot connect? Try to uninstall n reinstall still face the same problem. Try many time, manage to enter Slotomania but cannot connect so i get less game money.Pls help to rectify. Tq.

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Shelly Lombard
US
Aug 20, 2018 6:17 pm EDT

Today I finished two albums in my my slottocards. Under the sea and Crazy Castles and did not get my coins from both of them. Two of my friends gave me 10 cards to complete my albums and I did not get my coins and it says both of my albums are completed. Please Help!

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Fern Speer
US
Aug 20, 2018 10:09 pm EDT

Unable to finish Caribbean slotoquest because winnings are not registering on Peacock Palace, the last quest on Island #6. Have used billions of "coins" to get this far and want to finish the Caribbean quest. Please help!

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ReKinda Hamilton
US
Aug 21, 2018 12:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I purchase $2.99 and it said error in service and did not give me credit of coins for my purchase. I feel ripped off and angry. This is unfair because I have tgere is no number to call. I will not purchase ever again and I will post a review concerning how tgey ripping me off.

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Laleaua Neagra
US
Aug 21, 2018 1:07 am EDT

Your game is not funny at all. Your game is looking to make only money by buying your coins. Your game is not random. I play this this game up to 7 years and I never owned anything. I have 1 album from 4. I'm a loyal player but you are not a loyal producer. What we can do?

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Barbaragailstacy123
US
Aug 21, 2018 1:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

You do not get the free spins when you download this app .please explain to me how to do it or stop letting this as pop up on my phone

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Kitty Katt Jones
US
Aug 21, 2018 2:04 am EDT

Will not show me payment options when I try to purchase coins

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ND!
US
Aug 21, 2018 3:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

No Ace cards or free coins promised! Spent billions of dollars and getting nothing in return! Playing the quest and get nothing ! No wins, no bonuses, not even scatters!
Absolutely disgusted with the game right now! Seems the updates are worthless! ready to quit the game. 😡😡😡

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RondaRussell
US
Aug 21, 2018 3:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I began playing the medium quest yesterday, it said on the cards "wild cards on only hard and medium questI went back and looked at the cards again three different times and it said the same thing! Wild cards only in hard and medium quests! I expect Slotomania to honor what they say and make this right! I am not happy! Fix it! 😠Ronda Russell

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John Ross Smith
US
Aug 21, 2018 3:49 am EDT

i want to send my own message to slotomania but the page won't load on even when you reload many times so i can't let them know that i am having a problem with the game thank you

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rodney figley
Aug 21, 2018 5:42 am EDT

I made a purchase for $61.04 by mistake in Slotomania slots. invoice # MS5TBQGF6Ya0 is there anyway to cancel it? I can't afford it. purchase was an accident. Hoping you can get back to me as soon as possible. Claire Uzelman Figley my email address is cfigley@hotmail.com thanks you for your time. Claire

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Audra L Bentley
US
Aug 21, 2018 6:33 am EDT

I have not gotten my bonus coins for my level ending in 8 also I had 18 million in coins last night and they disappeared in 20 spins when only getting 150, 000.00 per bet. Also it won't let me play superbonus all I get is just the hourly bonus. Thank you
Audra Bentley

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Bob Potter
US
Aug 28, 2018 1:52 pm EDT

The website is not loading whatsoever.. Been this way for several days now.. Getting peeved because it does not load.. Only response is that website (playtika) is taking too long to load..

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Mariana Gabel
US
Aug 28, 2018 11:15 pm EDT

I logged in to collect my mega-bonus spin, but instead a page wanting me to pay to spin now instead of later appeared. Since it was time for my spin I declined the attempted sale, and got no spin or any free chips. 🤔

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Elsmac
US
Sep 01, 2018 6:23 am EDT

Added to pictures

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ksimon308
US
Sep 01, 2018 9:11 am EDT

machine fore up and can't complete quest ksimon308@outlook.com

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