LasikPlus
Reviews and Complaints

Had surgery at LasikPlus in 2006 and it went very well and I got the Lifetime Enhancements. Now 17 years later I have had some degradation of my vision. My eye Dr. said I am within the margin of error for a Lasik procedure and he would not recommend it. I wanted to see if they would even honor it so we filled out all their paperwork and they said they would take 12 weeks for the medical team to evaluate my paperwork. SIX months later they contacted me to make an appointment for an in person evaluation. I just had to provide $75 up front. Trying to get $75 for something that should have been rejected outright.

I had the eye surgery performed in 2004 in Richmond, VA. Purchased the lifelong insurance, and I have needed the enhancement for several years now. I have jumped through hoops trying to get a response from Lasic. Will not return my calls. I am at the point now where I am going to start writing these bad reviews and place them anywhere I can find - it will end up costing them a heck of a lot more to ignore me than if they would at least try to reach out. Wanting to charge me money for follow ups - I was told when I purchased the insurance, the enhancements would cost me nothing. And from what I hear, the Richmond Center is no longer open.
Jerry Cochran
[protected]@hotmail.com
[protected]
Norfolk, Va

I had Lasik performed 8/2021 at the Wethersfield CT office. I have been having issues with my distance vision since day 1, especially when driving. I have been reporting this at every follow up appointment, being told it takes a year to ‘fully heal’, and to keep applying moisturizing eye drops. I just had my 1 year exam by my regular eye doctor, who confirms I still require a prescription for both reading (expected) as well as distance. I can not read street signs when driving. So I need not only glasses, but sunglasses also. I payed a lot of money to not have to wear glasses, and am being told that I still do. I had my doctor submit the form for ‘enhancement procedure’ (there is supposed to be a lifetime guarantee). I was just informed that the vision deficit is not ‘bad enough’ to qualify, and once they get worse, then I can reapply. Biggest waste of money! I spent thousands, and am still having to spend hundreds every year on prescription glasses. 😡

At age 50 I had laser vision correction done at lasix plus in maple grove mn. During the process, I was pressured into purchasing the lifetime guarantee option. Now I need the procedure redone. After a 8 week battle, with many phone calls, and e mails, they refused do honor their guarantee. The reason given was the start of age related cataracts. Their knowledgeable eye doctor, then explained, age related cataracts start at age 45. Why sell this 3000 dollar option to a 50 year old? Their lifetime option isn't worth the paper its written on

Dr. Eugene Smith did my lasik six months ago. Before that, I had 20-400 vision which was corrected by contact lenses to 20-15.
Dr, Patel, the salesperson doctor there, said he would make my eyesight as good as it was before lasik while I was wearing contacts. After the surgery I had glare and mentioned that to Dr, Patel at the follow up check- up visit. She downplayed it and said I have 20-15 vision despite not being able to read the bottom line of the eye chart without squinting and guessing several times. I went to m6 regular eye doctor who said I had a new astigmatism caused by lasik. I'm also undercorrected which increases the glare. I now must wear contacts to see almost as well as I did before when I wore contacts. Dr. Patel gave me a sales line and I fell for it. Do not fall for their dishonesty. Kept me waiting four hours on the cattle call surgery day, then had me sign an additional waiver that had been handwritten, last minute. Made a big deal about being able to take anti anxiety prescription before surgery, then last minute would not allow it saying it would be like operating on a drunk person. So I went in unseadated. Then they insisted it was a success despite my eyes now being more sensitive to sunlight. My regular eye doctor said further surgery carries risk of over correction which would make it very difficult to correct with contacts. So many things are wrong with how they operate. Rush patients to get it done then keep them waiting, then have them sign form last minute after lying about being able to take Valium. The biggest letdown is I have worse vision than promised. And Dr. Patel told me I may be able to get a refun. I contacted the department per Dr. Patel's instruction, for a refund, and got no reply. Oh and I asked twice, in writing, these past six months, on the lasikplus official form, for my medical records to be sent to my eye doctor. Still have not gotten them.

Nov. 2014: PRK enhancement on right eye. Result: Loss of near-vision (now require reading glasses). Halos/shimmer around lights at night. Ghosting. Vision is hazy/cloudy (like looking through a dirty transparency). Dry irritated eye. Night vision difficulty (simply can’t see as well in low-light). Floaters - they constantly blur my vision, are impossible to ignore, and have dramatically impacted my life.
Service: Optometrist Cleary - bedside manner and attitude was one of disinterest. When I was hoping for reassurance, I received no expression of concern. I left every visit with him anxious and frustrated. E.g. After 3 months of terrible blurry vision, I finally decided to share that I was concerned that my near vision was much worse. He replied: “Yeah. We took that away.” in an unconcerned tone. I felt horrible, but added that my left eye had perfect near-vision. He replied that within 6 months, my left eye would be as bad as my right and I would need reading glasses. Again, the manner in which he gave his prediction was so disheartening.. and for no reason: It’s been a year since that conversation and my left eye near-vision is still perfect.

I filled the form for the appointment in LasikPlus. The receptionist called me back and confirmed the appointment. Their advertisement stated that the consultation was only $350. I prepared this sum and after the consultation, the doctor prescribed me the medicine, when we gave me the bill, I was surprised to see $2, 500 for the consultation and medicine. People, don’t be so credulous and don’t trust their advertisements.

I went to the Kleiman Evangelista Eye Center to see if I would be a candidate for Lasik. I was not told of the complications other than the obvious, I was never told of the permanent side effects (reading glasses). I was assured that I could attain 20/20 with the surgery. After my first surgery Dr. Kleiman left "debris" under the flap of the right eye, my eye became infected. I had excruciating headaches and the antibiotics did not help. I went back in, they had to lift the flap and remove the debris, I was not told this would change the prescription of the eye. After removing the "debris" he left behind in the initial surgery my eyesight in my left eye was 20/40 and it became 20/100 in the right. I was not allowed to use any kind of corrective lenses at this time, again I was suffering severe headaches due to the disparity between the vision in both eyes. Unable to see adequately I subsequently lost my job. I went in to have the right eye corrected again. After this surgery both eyes were 20/40 and I failed my eye exam for my drivers license. I was told I would have to wait a year before they could go back in and "enhance" my vision. One year later I received a notice in the mail advising me it was time to come in and have my eyes checked. I returned to their office only to be told I would be charged for the visit. I was indignant and told them it was a follow-up from the previous surgeries, that they had not given me 20/20 and I would not pay. I was escorted back for more tests on my eyes. I was told they could get me 20/20 this time and i asked would this affect my near vision I was assured by two technicians it would not. I was scheduled for the "enhancement". After the "enhancement" surgery I discovered Dr. Kleiman not only had left "debris" in the right eye he had also left some in the left eye as well. The field of vision in my right eye was greatly obstructed. Not wanting to allow this "Dr." to touch me again I went to a specialist in Dallas only to discover not only had Dr. Kleiman left "debris" in my right and left eyes he had left creases in the flap of the right and ruined the lens in that eye as well! He put and astigmatism in the left eye and I have to permanently wear reading glasses all the time. The specialist spent 45 minutes cleaning out the "debris" and "ironing" out the creases. I have heard the Kleiman Evangilista Eye center sues patients who complain about their work! I hope they do, I am ready to tell the world what they did to me! If you have someone you care about DO NOT take them to Dr. Kleiman!

The same dr in orlando and jacksonville. Dont let them do to you what they did to my dad!

http://cincinnati.bizjournals.com/cincinnati/stories/2009/02/23/tidbits1.html?b=1235365200^1781337

http://www.lasiknewswire.com/2009/10/list-of-fda-warning-letters-to-lasik-clinics.html

http://www.reuters.com/article/idUSTRE59E6FD20091015

http://www.lasikcomplications.com/lasik-complaints.htm

http://lasik-flap.com/forum/viewforum.php?f=17

I had the procedure about 2 years ago, since that time my eyessight has degraded. Wanting to use the lifetime enhancement promise, I contacted the company. I was told the center had closed and I would have to travel out of state for the procedure. I was also told that it would take three trips out of state which I cannot afford to do. This should be a crime. If this company gives its patients this lifetime service then they (the company) should have some responsibility for providing it at a reasonable cost to the patient. I have since heard this compliant from others. It seems that this company moves into an area, milks the community for what it can, and then moves on. This is so wrong and they should be stopped.

r. Eugene Smith performed wrong surgery on my eye. Even on the day of
surgery to correct my eye, by their own
Dr. MuMullan-she refused. I ONLY received a check for the cost of difference in surgery. I went to Woodhams Eye Clinic and had surgery corrected. I have statement from Dr. Woodham stating he corrected`visual problems from my previous eye surgery.
Dr. Eugene Smith was the only Dr. at
the time working at 4 locations. We were like cattle call. I WAS NOT REIMBURSED. I CANNOT BELIEVE DR EUGENE SMITH HAS A AD ON 96 ROCK.