Menu
For Business Write a review File a complaint
Lastminutefaredeal Customer Service Phone, Email, Contacts

Lastminutefaredeal
Reviews and Complaints

www.lastminutefaredeal.com

Learn how the rating is calculated

1.0 10 Reviews 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Lastminutefaredeal Reviews 20

ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

Lastminutefaredeal Beware of Lastminutefaredeal.com: Negative Feedback and Hidden Fees

Lastminutefaredeal.com, also known as "airtk"t or "Eros Tours", has received a lot of negative feedback from customers lately. Unfortunately, their service has left much to be desired, and it's important to consider other options when it comes to flight bookings and reservations.

One of the main complaints from customers is that they charge fees for any changes made to your flight by the airline. This can add up quickly, leaving customers frustrated and wondering why they even bothered with the third-party agency in the first place.

During the current pandemic, it's more important than ever to avoid using third-party agencies like lastminutefaredeal.com. Flight schedules are constantly changing, and you don't want to be hit with hefty fees every time something happens that's out of your control.

Another alarming issue with Lastminutefaredeal.com is the fact that their office is not actually located in Los Angeles, as they claim. In reality, they are based in India, which may raise concerns for some customers.

If you do decide to use lastminutefaredeal.com, it's important to be extremely cautious with your personal information. Only use a credit card when making payments, and never provide sensitive information such as your bank account number or date of birth.

All in all, it's best to explore other options when it comes to flight bookings and reservations. There are plenty of reputable third-party agencies out there who offer better services and don't charge excessive fees for flight changes. Stay safe and travel wisely!

Read full review of Lastminutefaredeal
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Lastminutefaredeal Review of lastminutefaredeal.com: Disappointing Customer Service and Excessive Fees

I recently had the experience of booking a flight with lastminutefaredeal.com, and unfortunately, it was not a smooth ride. I had booked a Qatar Airways flight but due to travel restrictions imposed because of the Covid-19 pandemic, I had to change my plans. When I reached out to lastminutefaredeal for assistance, they informed me that I would have to pay a fee of $792, which seemed excessive since the same ticket was available on Qatar Airways' website for only $787.

After I pointed out this fact, they reluctantly agreed to reduce the change fee to $430. However, as luck would have it, flights from the country I was in got cancelled altogether, and so I had to cancel my booking. I phoned lastminutefaredeal to request a refund of the $528 I had paid for the change fee, but they denied my request and instead offered me a voucher. However, even in light of the cancellation and all the circumstances surrounding it, they informed me there would be a $75 charge just to issue the voucher.

I found this entire experience to be extremely frustrating and disappointing. Given the current global situation, I would have hoped for a more understanding and compassionate response from lastminutefaredeal. Unfortunately, it seems they are more focused on making money than providing good customer service. I would not recommend this company to anyone, especially during these times when flexibility and understanding are particularly crucial.

Read full review of Lastminutefaredeal
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

Lastminutefaredeal Warning: Lastminutefaredeal Review - Fraudulent and Unhelpful Customer Service Practices

I recently had a truly unpleasant experience with Lastminutefaredeal (lastminutefaredeal.com). Everything started when I received a text message from them saying that my flight had changed and asking me to acknowledge the change by replying to their message. Naively, I did as instructed, only to have my credit card charged an exorbitant $50.00 per person booked. To make matters worse, when I tried to get in touch with them, I found their customer service to be rude, unhelpful, and very difficult to understand. Apparently, they are from India and operate out of LA, and also trade under the name of Euros Travel, presumably in an attempt to make themselves seem more legitimate.

In addition to their dodgy business practices and poor customer service, my experience was also characterized by a series of increasingly desperate emails and text messages from Lastminutefaredeal. They repeatedly claimed that they needed to reissue my ticket because of an alleged change to my flight, despite the fact that I could find no evidence of such a change when I checked the airline's website. Yet they persisted, inundating me with messages as the time of my flight drew nearer and nearer.

Ultimately, I can only conclude that Lastminutefaredeal is a fraudulent and extortionist company that should be avoided at all costs. In my view, they are nothing short of criminals, and I believe that they should be held accountable for their unscrupulous and dishonest business practices.

Read full review of Lastminutefaredeal
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Lastminutefaredeal Avoid Lastminutefaredeal.com: Unreliable and Unhelpful Travel Agency with Bait-and-Switch Tactics

When it comes to booking travel arrangements online, it can be difficult to know who to trust. Unfortunately, Lastminutefaredeal (lastminutefaredeal.com) is not an agency that I could recommend. My experience with them left me feeling deeply dissatisfied and frustrated.

The first issue arose when the airline that I had booked a premium economy class ticket with went out of business. I contacted the travel agency, hoping to either get a refund or rebook a similar flight. It soon became clear that Last Minute Deals was not interested in helping me find a solution that would satisfy me. Instead, they tried to persuade me to book a different flight. Eventually, I decided to rebook and was told that my new tickets were for Delta's Premium Select business class.

I was really looking forward to experiencing the comfort and luxury of Premium Select, so it was extremely disappointing when I finally boarded my flight and realized that my tickets were for Delta Comfort instead. The representative from Lastminutefaredeal had clearly misled me, and there was no way to rectify the situation. Despite numerous attempts to contact them and request a refund, I was met with unhelpful responses and stonewalling tactics.

I want to caution anyone who is considering using Lastminutefaredeal. This agency clearly prioritizes profits over customer satisfaction, and they will not hesitate to use bait-and-switch tactics to get your business. There are plenty of other travel agencies out there that are transparent, reliable, and truly committed to helping their clients. Do yourself a favor and find one of them - you'll thank yourself in the long run.

Read full review of Lastminutefaredeal
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Lastminutefaredeal Warning: Lastminutefaredeal.com - A Fraudulent Company With Unprofessional Practices

I recently came across Lastminutefaredeal.com, and unfortunately my experience with them was not a positive one. I spoke with one of their agents over the phone and was given a booking number Agency Booking ID: ***016. The agent then requested that I send them copies of my government-issued ID and payment card, which I did. However, shortly after sending the documents, I received an email from the company stating that they were not able to verify my card and that the transaction did not go through.

To my surprise, the following day I noticed that my account had been debited for $1078. I immediately contacted the company only to be met with denial that they had charged my card. After making repeated calls to both the company and my bank, LastMinutefaredeal.com eventually admitted to charging my account, but claimed that they had refunded the money back to me. Unfortunately, it has been over a month and I have yet to receive my refund from this fraudulent company.

I have since filed a claim with my bank and am still waiting for their response. It is disappointing and frustrating to have dealt with such unprofessional and deceitful behavior from Lastminutefaredeal.com. I would strongly advise others to use caution when considering using their services.

Read full review of Lastminutefaredeal
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Lastminutefaredeal Unsatisfactory Customer Service: My Review of Lastminutefaredeal

As the world grapples with the COVID-19 pandemic, it's no surprise that travel agencies are feeling the pressure. Unfortunately, my experience with Lastminutefaredeal left a lot to be desired. I had booked a trip to Germany for May, which was supposed to depart this weekend. But, given the current situation, the trip is off the cards.

After holding for nearly an hour, I finally managed to speak with a customer service representative. While they did manage to secure a refund for me, it was only applicable for another flight before July 1st. And getting them to rebook another flight, especially with Delta, wasn't a smooth process, leaving me on hold for what felt like another century. Unfortunately, due to LMFD being a wholesaler, Delta wouldn't be able to refund my money directly. My insurance also didn't work out in my favor, where the company only allowed me to book another flight with them, despite having purchased the "any condition" insurance.

One would expect a company facing such high call traffic would at least have more than one customer representative available to service them, but regrettably, that wasn't the case. The ordeal was only made worse when I was redirected to a manager and disconnected on purpose after another 20 minutes of waiting.

Overall, my experience with Lastminutefaredeal was one of the worst in recent times. With the sheer lack of customer service and the way they handled the situation, I doubt I will use their services again.

Read full review of Lastminutefaredeal
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

Lastminutefaredeal Poor Customer Service and Refund Process with Lastminutefaredeal - A Disappointing Experience for Travelers

As a traveler, I was excited to take a trip to Alaska and booked my flights through Lastminutefaredeal. Unfortunately, like many others, my flights were cancelled due to the impact of CoVid 19. Thankfully, the airline I booked with contacted me and issued a refund which Lastminutefaredeal also received. However, unlike the airline, I did not receive any communication from Lastminutefaredeal regarding my refund status. When I reached out to them, they initially denied any knowledge and cited the large volume of customers and flights they had to deal with. This was concerning as it took multiple attempts to even get any response from them.

Furthermore, I was informed that in order to receive my refund, I would have to pay an additional $50 per person, and it was going to take an additional 7-10 days. This was unacceptable as I had already dealt with enough stress due to the cancellation, and this request for payment was ridiculous. I requested to speak with a supervisor who was supposed to call me within an hour, but it eventually took almost two hours for them to do so. To make matters worse, the same consultant who I had already spoken to called me back and stated that nothing further could be done.

At this point, I am still waiting for a supervisor to contact me as there has been no resolution to this issue. It is frustrating to deal with such deplorable customer service from a company that prides itself on being a provider of travel services. In addition, they could not even provide me with any confirmation of our conversation and their proposed plan of action via email, which is an unacceptable practice in business.

I believe that this experience warrants notification to the Better Business Bureau and Transportation Commission as this company needs to do better. As of now, I have not been on the trip and I have yet to receive my refund.

Read full review of Lastminutefaredeal
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Lastminutefaredeal Beware of Last Minute Fare Deal: Hidden Fees and Charges for Cancelled Flights

Lastminutefaredeal (lastminutefaredeal.com) appeared to be a promising travel agency due to their supposedly reasonable fares. I decided to book two trips through them, one to Amsterdam for two people and another to Costa Rica for a group of ten individuals. Unfortunately, like many others, our travel plans were disrupted by the ongoing Covid-19 pandemic.

Upon further inspection, I realized that had I booked these flights directly through Delta, the prices would have been similar. However, Delta's direct refund policy during the pandemic would have been a full refund with no additional fees. This was not the case with LMFD for the European flights - they demanded an upfront $150 per ticket processing fee before initiating a refund through Delta. After some negotiation, I was able to bring the fee down to $100, but I would not have had to pay an upfront charge at all had I booked directly through Delta.

For the ten tickets to Costa Rica, which were booked on two separate billings of five tickets each, there was a pre-refund demand for $50 per ticket - a total of $500. I found this to be an excessive charge, especially considering that Delta would not have required it. As of now, I am contesting this charge as the documentation provided by LMFD online does not specify whether the processing charge is per ticket or per billing- which I strongly believe it should be per billing.

All in all, I caution travelers to think carefully before using last-minutes or unscrupulous discount airline ticket agencies like LMFD. While their fares may appear to be attractive, there are often hidden charges and additional fees that can cause more of a headache than they are worth. In the end, booking directly through the airline may be the safer and more straightforward option.

Read full review of Lastminutefaredeal
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Lastminutefaredeal Beware of Lastminutefaredeal: Dishonest Practices Can Cost You More

Lastminutefaredeal has been reported to have some dishonest practices that can end up costing you much more than what you expect to pay. Although their deals may seem unbeatable, their system works in a way that could put you in a financial bind. For starters, they may charge you at least $50 and beyond if there are any changes or cancellations to your booking. This is where they make their money and how their cheap prices come to be. It's worth noting that this is not in line with what any airline would charge for a change.

Here's a personal experience that corroborates these allegations. A customer had booked a flight and received an email stating a time change of just 5 minutes. The customer confirmed the changes as required, but he was surprised when he got a charge of $50 on his credit card four days later. He contacted the airline and found out that the new charges were not standard and that he was essentially stuck with Lastminutefaredeal since the agency could cancel the flight anytime, and the customer probably wouldn't get any refund.

This customer's experience shows the risks associated with using Lastminutefaredeal's services. It's better to pay a bit more and book directly with airlines that are transparent in their pricing and policies. Penny-pinching can be costly in the long run, and it's essential to put convenience and reliability before the price. If you had planned to use Lastminutefaredeal, think twice. There are other legitimate travel booking sites out there that won't trick you into paying more than you had planned.

Read full review of Lastminutefaredeal
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Lastminutefaredeal Avoid Lastminutefaredeal.com for Your Travel Needs: A Review

Lastminutefaredeal.com is a travel booking website that claims to offer last-minute deals on flights, hotels, and rental cars. Unfortunately, my experience with this company was far from satisfactory.

I had booked a flight to attend a family event in New York, but received a message from the company that the flight was canceled and they were proposing a new flight that would not have gotten us there in time for the event. The problem was that the event was scheduled for the same evening that we were supposed to arrive, and we had booked our tickets two months prior, so we couldn't change our work arrangements at such short notice.

After hours of arguing with the company's customer service agents, they finally offered us a flight that was leaving at 7:40 am on the same morning that we needed to travel. They charged us an additional $80 for changing our flight, and we thought the matter was settled.

However, when we arrived at the airport on the day of our flight, we found that the flight was already full, and we were not registered on it. Southwest Airlines, who we were supposed to travel with, was baffled as to why Lastminutefaredeal had taken our money and confirmed our booking when there were no available seats on the flight. We were forced to drive for two and a half hours to another airport to catch a different flight, which left us feeling frustrated and exhausted.

What is even more infuriating is that Lastminutefaredeal has not responded to any of our calls or emails regarding the return flight that we are supposed to take on Monday. We have no idea if our booking is still valid, and they have left us high and dry with no support or communication whatsoever.

I would strongly advise anyone against using Lastminutefaredeal.com for their travel needs. Their customer service is abysmal, and they lack the necessary infrastructure and communication channels to provide a reliable and satisfactory service. I will be sharing my negative experience with this company on every possible review site to warn others about the pitfalls of booking with them.

Read full review of Lastminutefaredeal
Hide full review

Lastminutefaredeal Complaints 10

ComplaintsBoard
A
1:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Lastminutefaredeal Stay Far Away from Lastminutefaredeal: My Experience with their Service was a Complete Scam

Lastminutefaredeal may seem like a quick and convenient way to score a last-minute flight deal, but my experience with their service was far from satisfactory. In fact, I would highly recommend avoiding this site altogether.

First and foremost, their customer service left much to be desired. I was put on hold for hours and hours, desperately trying to get through to someone who could help me with a refund issue. But despite my persistence, nobody ever picked up the phone. It was beyond frustrating.

To make matters worse, when I did manage to get through to somebody, they were completely unhelpful. Despite being promised a refund from the site, it seemed like they were doing everything in their power to avoid giving me my money back. It was a complete scam.

Overall, I would strongly advise anyone looking for a reliable and trustworthy ticket booking service to look elsewhere. Save yourself the headache and use a more reputable site. Trust me, it's worth the extra effort.

Read full review of Lastminutefaredeal
Hide full review
ComplaintsBoard
S
1:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Lastminutefaredeal Warning: Lastminutefaredeal.com is a Scam and Do Not Use Their Services

I had a very disappointing experience with Lastminutefaredeal (lastminutefaredeal.com). During my recent travels, my flights were cancelled four times and unfortunately, I had to cancel my trip altogether. As per the airline's policy, I was eligible for baggage refunds, which the airline duly sent to Lastminutefaredeal. However, despite repeated attempts at contacting them since last December, I have not received my refunds yet. Each time I've called, I've been kept waiting on hold for over half an hour, only to be left hanging. I feel cheated and lied to and I'm extremely unhappy with their disrespectful attitude towards their customers. Their behavior is unacceptable and I strongly advise against using their services.

Read full review of Lastminutefaredeal
Hide full review
ComplaintsBoard
E
1:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Lastminutefaredeal Lastminutefaredeal Review: Disappointing Experience with Flight Time Changes and Fees

Looking for travel deals online can be a daunting experience for anyone, especially when you're looking for last minute fares. This is where Lastminutefaredeal (lastminutefaredeal.com) comes in. Unfortunately, not all experiences are created equal, as some travelers have found out the hard way.

One particular traveler recounts their experience with Lastminutefaredeal and it was far from ideal. Not only did the airline change their scheduled flight times, but Lastminutefaredeal also charged them $50 per person to reissue their tickets. As the review suggests, this was a major inconvenience for the traveler and their family, costing them a total of $400. What's more, the review was so negative that the traveler stated they wouldn't use Lastminutefaredeal again.

While this experience may be disappointing, it's important to note that every travel deal website may have similar issues. The key is to read reviews from other travelers beforehand to avoid any potential snags that may arise. Also, it's worth considering the fine print, terms, and conditions when making your reservation. This way, you'll be equipped with the necessary information and can have a more seamless travel experience.

Read full review of Lastminutefaredeal
Hide full review

Is Lastminutefaredeal Legit?

Lastminutefaredeal earns a trustworthiness rating of 73%

Reliable, but always remember to protect your data.

Our conclusion: ComplaintsBoard's review suggests Lastminutefaredeal is generally legitimate and safe for transactions. However, with a resolved complaints rating of 0% we recommend that you stay careful. Before interacting with Lastminutefaredeal, take the time to review customer feedback and the approach to resolving complaints.

The age of Lastminutefaredeal's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Lastminutefaredeal.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Lastminutefaredeal.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Lastminutefaredeal's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 10 complaints being resolved.
  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
  • Lastminutefaredeal.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The lastminutefaredeal.com may offer a niche product or service that is only of interest to a smaller audience.
  • We conducted a search on social media and found several negative reviews related to Lastminutefaredeal. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
N
Verified customer This complaint was posted by a verified customer. Learn more

Lastminutefaredeal Beware of Last Minute Fare Deals: A Review of the Travel Website and Its Policies

When looking for a travel website to book your next trip, be cautious of Lastminutefaredeal (lastminutefaredeal.com). They have been known to frequently change flight times and charge customers for making changes twice a week. It's important to note that their offered insurance policies may not be the best options to protect your investment. In some cases, it's more cost-effective to cancel the trip entirely rather than continuously paying their fees for flight changes.

Additionally, be mindful that any slight change in departure or arrival time can result in extra charges. It's understandable to want to book a great last-minute deal for your travels, but it's important to read the fine print and fully understand the terms and conditions before making a purchase.

In conclusion, if you're looking for a reliable travel website with transparent policies and minimal fees, it may be in your best interest to look elsewhere. Don't risk throwing your money away on a service that may cause more headaches than it's worth. Take the time to do your research and book with a company that has a proven track record of success.

Read full review of Lastminutefaredeal
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Lastminutefaredeal Unprofessional and Unreliable: My Experience with Lastminutefaredeal (lastminutefaredeal.com)

When searching for a way to travel from California to New York, I came across Lastminutefaredeal (lastminutefaredeal.com). At first, I was impressed with their competitive prices and appeared to be a great option for my budget. Unfortunately, after booking my flight and later on wanting to rebook, I found out the hard way that this travel agency's reputation does not reflect the actual services provided.

My frustration began when I discovered that the option to rebook was accompanied by a hefty fee, which totaled up to an additional $700. This unreasonable cost left me with limited options, so I decided to opt for a different destination altogether. I switched my flight to San Francisco instead but this also cost me an extra $70. Although I was disheartened, I still decided to try to rebook again, but what followed next was even more unpleasant. The customer support proved to be of low quality, and as I tried to talk to a manager or supervisor to explain my situation, the representative hung up on me multiple times. This left me feeling frustrated, unheard, and uncared for as a customer.

My experience with Lastminutefaredeal (lastminutefaredeal.com) was beyond disappointing, particularly given the amount of money I had spent with this travel agency. Even though I paid over $400 through their service, the lack of customer support was unacceptable and resulted in a feeling of regret. I cannot recommend using their services and advise others to be cautious before choosing to trust this agency.

Read full review of Lastminutefaredeal
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

Lastminutefaredeal Disappointing Customer Service and Unreasonable Policies at Lastminutefaredeal

do not care about their customers and their policies are unreasonable. Our experience with Lastminutefaredeal was beyond disappointing. We had booked 5 tickets for our trip to Canada months in advance but due to the recent Covid-19 restrictions in the country, we had to delay our travel plans by a couple of weeks. We reached out to them to reschedule our flights and were shocked to hear that they wanted to charge us an additional $3000. This was a huge amount and we simply couldn't afford it.

We then requested to cancel our tickets instead but to our surprise, they charged us a ridiculous fee of $50 per ticket and offered us no money back, only in-store credit with them. This was not something we wanted as we had no intention of using their services again, especially given the poor experience we had. We were left feeling cheated and taken advantage of as their cancellation policy was not fair or just.

Overall, we had a terrible experience with Lastminutefaredeal and would not recommend them to anyone. Their customer service was lacking and their policies unreasonable, making us feel like we were simply just a number to them. If you're looking for a company that values its customers and provides reasonable policies, Lastminutefaredeal is not the company for you.

Read full review of Lastminutefaredeal
Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

Lastminutefaredeal Horrendous Experience with Lastminutefaredeal: Scam Alert!

My experience with Lastminutefaredeal was simply horrendous! After waiting on hold listening to terrible music for what felt like an eternity, I was repeatedly told how important my call was to them. Yet, when I finally spoke to someone, the representative could barely communicate in English and simply kept repeating that I would be charged $50 for a reissue. This was extremely frustrating for me as I did not initiate any changes to my flight. On the day of my scheduled flight, I was notified by the airline that the departure time had been moved up by 15 minutes, which resulted in this reissue charge. How could this be fair? I can only imagine if they do this kind of thing to others. In my opinion, this practice is nothing but a scam! As a customer, I felt completely taken advantage of. I would highly recommend avoiding this company at all costs!

Read full review of Lastminutefaredeal
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

Lastminutefaredeal Warning: Lastminutefaredeal Review - Surcharge and Flight Time Change

My experience with Lastminutefaredeal (lastminutefaredeal.com) was extremely frustrating and disappointing. I purchased a ticket two months prior to my travel date and was initially satisfied with my purchase. However, just two days before my scheduled flight, the airline suddenly changed my flight time without any prior notification. As a result, I was forced to spend an additional 12 hours waiting at the airport - a highly inconvenient and frustrating situation.

When I called Lastminutefaredeal to inquire about the sudden change in flight time, I was informed that they were allowed to make changes to the itinerary at any time. Despite their poor customer service, I still assumed that the company might at least be willing to waive any fees associated with the unexpected change. Unfortunately, that was not the case. Much to my surprise, Lastminutefaredeal charged $75 to my credit card as a reissue fee without bothering to inform me beforehand.

I cannot stress enough how upset and betrayed I felt by this experience. It's unacceptable for a company to charge customers fees without first alerting them to the charges. Lastminutefaredeal's lack of transparency, coupled with their indifferent attitude towards customer service, will lead me to never do business with them again.

I strongly advise anyone considering using Lastminutefaredeal to think twice before doing so. If you do find yourself with issues while using their service, it's essential to call them first and try to avoid any surprise fees that might arise - fees that, in my case, felt like complete BS.

Read full review of Lastminutefaredeal
Hide full review
ComplaintsBoard
H
Verified customer This complaint was posted by a verified customer. Learn more

Lastminutefaredeal Unhelpful Customer Service and Ridiculous Fees: Our Experience with Lastminutefaredeal

Planning a trip these days can be quite a headache, especially with all the uncertainty and sudden changes caused by the global pandemic. Unfortunately, our experience with Lastminutefaredeal (lastminutefaredeal.com) has left us with a sour taste in our mouths. We initially booked a good deal on flights from the Midwest to NY, but due to Covid, we had to reschedule our trip to the UK four times. Each time, we had to deal with the Lastminutefaredeal team, which hasn't been the most pleasant experience.

First of all, the wait time on hold has been averaging around 20 minutes, and the music they play while you're waiting is simply unbearable. But that's just the beginning of our frustrations. The service team's customer service skills are next to zero, and some of them border on rudeness. We understand that they're dealing with a lot of customers at this time, but that's still not an excuse to be unhelpful and impolite.

To make matters worse, there are ridiculous fees to cancel our reservation, and even if we wanted to reschedule, we'd be subjected to gouging fees with NO flexibility. It's frustrating that they don't seem to be taking into account the unprecedented circumstances caused by the pandemic. All we want is a bit of understanding and flexibility, but that doesn't seem to be on the agenda at Lastminutefaredeal.

We strongly advise anyone looking to book a trip to spend their money elsewhere and book with someone credible. The Better Business Bureau should definitely look into this company, as their current practices are simply not acceptable. It's a shame that we've had this unpleasant experience, but we hope that by sharing our experience, others can avoid going through the same ordeal.

Read full review of Lastminutefaredeal
Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

Lastminutefaredeal Lastminutefaredeal Review: Good Flight Rates with a Catch

Lastminutefaredeal (lastminutefaredeal.com) is a site that offers travelers good rates for flights. However, one downside to using this service is that if the airline changes the flight time, even by a minute, Lastminutefaredeal will charge you a re-ticketing fee. One customer reported being charged $100 for two tickets due to a flight time change, and is currently in the process of fighting about yet another change. It's November and the flight isn't until the end of February, so this customer is understandably concerned about how many more times this could happen with all the uncertainty in the airline industry right now.

Despite this issue, it's important to note that when there is a flight schedule change, Lastminutefaredeal does inform the customer by email with an updated itinerary. This email encourages the customer to review and confirm acceptance of the changes, to avoid potentially missing their flight.

Overall, while Lastminutefaredeal may offer good rates for flights, customers should consider the inconveniences and fees associated with flight schedule changes before using their services.

Read full review of Lastminutefaredeal
Hide full review

About Lastminutefaredeal

Screenshot Lastminutefaredeal
Lastminutefaredeal.com is an online travel agency that provides an easy and convenient way for travelers to book flights, hotels, and car rentals. The website is user-friendly, making it easy for anyone to search for the best deals and packages available.

One of the most unique features of Lastminutefaredeal.com is its ability to offer last-minute deals, which is perfect for those who need to travel on short notice. The website has a wide range of options that cater to the needs of different travelers, regardless of their budget or travel preferences.

Booking a flight on Lastminutefaredeal.com is a hassle-free process. Travelers can choose from a list of available airlines and flight times, making it easy for them to find one that suits their schedule. The website also offers a variety of payment options, including credit cards, PayPal, and other online payment methods.

The hotel search feature is equally as easy to use as the flight search feature. The website has a wide range of hotels for travelers to choose from, including budget-friendly accommodations and luxurious options for those who want to splurge. The website also includes ratings and reviews from other travelers, which can be helpful in making an informed decision.

Lastminutefaredeal.com also offers car rental services for those who prefer to drive instead of taking public transportation. Travelers can choose from a variety of vehicles, including compact cars, SUVs, and luxury cars depending on their needs and preference.

Overall, Lastminutefaredeal.com is an excellent travel booking website that offers a range of services to help travelers plan their trips with ease. With its user-friendly interface and competitive prices, it is a great option for anyone looking to book a flight, hotel, or car rental.

Overview of Lastminutefaredeal complaint handling

Lastminutefaredeal reviews first appeared on Complaints Board on May 4, 2023. The latest review Beware of Lastminutefaredeal.com: Negative Feedback and Hidden Fees was posted on May 23, 2023. Lastminutefaredeal has an average consumer rating of 1 stars from 20 reviews. Lastminutefaredeal has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.3
54 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Lastminutefaredeal Contacts

  2. Lastminutefaredeal emails
  3. Lastminutefaredeal social media
  4. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Lastminutefaredeal Category
Lastminutefaredeal is ranked 92 among 106 companies in the Online Travel Booking Platforms category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.