CheapFlightsFares
Reviews and Complaints

Yo, listen up! I gotta tell you about my experience with CheapFlightsFares. Lemme tell ya, it was not good. I booked a flight with them and then the airline went and changed my itinerary without telling me. CheapFlightsFares didn't even bother to let me know about the change or offer me a new itinerary or refund. I only found out when I checked the airline's website before my flight. Can you imagine if I hadn't checked? I would have shown up at the airport with no tickets and my whole vacation would have been ruined!

So, I called up CheapFlightsFares and they straight up lied to me. They told me I had to buy new tickets and pay the difference. But, I knew something was fishy, so I called up the airline directly. And guess what? They helped me out and gave me a new itinerary and e-tickets for free! Can you believe it? CheapFlightsFares was just trying to scam me out of more money.

I know their prices are low, but trust me, it's not worth the hassle. Check out the Better Business Bureau website and all the complaints against them. Save yourself the headaches and frustrations and just book directly through the airline. Don't make the same mistake I did.

I recently had an experience with CheapFlightsFares that left me feeling frustrated and disappointed. When I called customer service, the representative named Douglas hung up on me without resolving my issue. This was extremely unprofessional and left me feeling like my concerns were not being taken seriously.

To make matters worse, I was then contacted by a representative named Marcellus King, who was based in India. He called me multiple times and sent me emails, all in an attempt to follow up on a negative review that I had left online. At first, I agreed to update my review, but as the conversation continued, I felt like Marcellus was becoming increasingly pushy and aggressive. He kept calling and harassing me to change my review, even though I had already expressed my concerns to him.

Eventually, I told Marcellus that his behavior was unprofessional and that I did not appreciate being harassed in this way. He then sent me a nasty email, which only added to my frustration. I do not believe that a $25.00 credit is enough to make up for the poor service and unprofessional behavior that I experienced.

I would strongly suggest that CheapFlightsFares look into this issue and take steps to ensure that their representatives are trained to handle customer complaints in a professional and respectful manner. Marcellus's behavior was unacceptable and should not be tolerated by any customer. If this kind of behavior continues, it will have a negative impact on the company's reputation and business.

So me and my wife were trying to buy some plane tickets online and we decided to use cheapflightsfares.com. My wife was able to buy her ticket just fine, but when I tried to purchase mine, I got an email saying my purchase was "pending" and that someone would call me. I was like, what the heck? But then a representative called and told me that I couldn't buy the ticket because someone else already bought it. I was so confused because my wife was able to buy hers just fine. The agent then said that if I wanted the same ticket, it would cost me $300.00 more! That's crazy! I told her that was not okay and then she said she could apply for a waiver on my behalf. And guess what? She was able to get me the exact same seat assignments and flights that I originally wanted for only $20.00 more. I was like, okay, that's not too bad. But then the next day, I got an email with my e-ticket confirmation and there was a $119.00 "post booking" fee! I was so mad! I called to complain and they said they would start an investigation and call me back in three hours with the results. But it's been four hours and I haven't heard anything. I am never using this company again. They are terrible and I am going to tell everyone I know not to use them.

I had an experience with CheapFlightsFares that was just plain awful. I don't think I'll ever use them again. The guy who took my payment put in the wrong information for my credit card and told me it was declined. But when he fixed it, he said I'd get a refund for the first charge of $219. Why would I need a refund if it was declined in the first place? And then when I did get a refund, it was only for $29! To make matters worse, my booking confirmation said the total was $409, which was way more than I expected. When I tried to ask about it, I was put on hold and left there. I never even got a confirmation email!

I tried to cancel my reservation within a few hours of booking, but even though the website said I had 24 hours to cancel, I was told I could only get a "credit" and couldn't cancel. I spent the ENTIRE DAY talking to different people, but they all put me on hold and never came back. It was so frustrating! I even had to contact my bank to report fraud activity. I don't want anyone else to go through what I did, so seriously, save yourself the trouble and DO NOT USE THIS AWFUL COMPANY. I'm going to tell everyone I know not to use them, and I might even report them to someone who can do something about it!

One other thing that really bothered me was that none of the people I talked to could speak fluent English. It was really frustrating when I had to ask them to repeat things, and they seemed annoyed with me. All in all, it was just a really bad experience.

So, I was looking for some cheap flights and came across CheapFlightsFares. I booked my tickets online and received a confirmation email. I was happy that I got a good deal, but my happiness didn't last long. The next morning, I received an email from them stating that they have tried to contact me and it was URGENT that I contact them as my reservation has not been confirmed. I was a bit worried, so I called them immediately.

The person on the phone told me that the seats on the plane were sold out and that my credit card is not authenticated. I was surprised to hear that because I triple-checked my credit card before clicking on Submit! Then he tells me that he can book me on the same flight with upgrades and free baggage for a MERE DOUBLE THE PRICE what I had originally booked for. I was shocked! I checked their website again while on the phone with him and the price was still the same which I told him and he said it was probably a mistake. I was really frustrated at this point.

I argued with him about the validity of their websites, his false claims of calling me several times, and his upselling after my 'seats sold out to other customers'. I felt like I was being scammed. Needless to say, I cancelled the 'reservation'. I am still waiting to see if they charge my card, but so far they have not.

In conclusion, I would not recommend CheapFlightsFares to anyone. They seem to be a shady company that tries to scam people. Their false claims and upselling tactics are not acceptable. I would suggest looking for other options when it comes to booking flights. Don't fall for their cheap prices, it's not worth the hassle.

Please do not use this company!
If you go to BBB you will see they have a 1.8 star rating.
Please read the reviews on BBB, there is A LOT of fraudulent activity involving this company! They have scammed so many people including me.
They lie and say the charges are from the airline company, after speaking with the airline company I found this was not true. They deceiving list the charge as the airline company, instead of the actual company charging you.
They completely ignore you and speak over you when you talk.
I have put in claims with my bank and the BBB. I suggest you do the same if you have had similar issues.
Oscar (supervisor) accused me of lying, saying I gave my credit card info over the phone which NEVER happened.
I asked once he checks the recordings, that this company does NOT disclose that they take, will he apologize when he realizes he was wrong. He said "why would I apologize to you."

Long story?. And this is just part of what has happened.

Update
This company cancelled my ticket without a refund and without my knowledge. I went online to check on my ticket since I suspected fraud and it was cancelled. They did not send anything to let me know they were doing this.
They have reached out multiple times but will only refund my money if I change my reviews to positive ones.
I refused his ultimatum.

I recently had an experience with CheapFlightsFares and it was not a good one. I was trying to book a flight to Washington and the first person I talked to quoted me $195 for a round trip. It took him 25 minutes to book me and by then the prices had gone up. He then told me it was now $235 and I agreed to that. However, he took another 20 minutes to book it and when he came back on the phone, he said the price had jumped to $280. I was frustrated and gave up on him because it was clear he was too slow to get me anything.

I decided to call again and talk to another employee. He quoted me $245 for the flight and it took him 25 minutes to book it. However, when he was done, he came back on the phone and said the price had jumped to $307! I was looking at a $250 flight online and I couldn't understand why the price kept going up every time they took too long. I hung up and booked it myself, which only took me 2 minutes to do. I put in all my information and it said I had the reservation.

After 2 hours, I got a call from a CheapFlightsFares employee who was very rude. He told me that the flight was no longer available at the price I had booked and the price was now $345! I was shocked and frustrated. I felt like I was being scammed because the price kept going up every time they took too long to book it.

I believe that if I'm told a price, that is the price I expect to pay. Not more and especially not when they are taking their sweet time in booking it. Why should I pay more because the employees are slow and can't seem to do their job? This company has horrible customer service and I would not recommend using them.

This website, CheapFlightsFares, is not a good choice for booking your flights. I had a terrible experience with them. I paid $1,600 to fly to Russia and back to the United States, but when I arrived at the airport on July 7, they didn't have my flight. I was so upset because it was supposed to be my vacation. I tried to contact them, but it took me two hours because they kept hanging up on me. Finally, they changed my flight to July 10.

When I arrived in Russia, I asked about my return tickets, and they told me everything was confirmed, and I didn't need to worry. But when I went to the airport to fly back to the United States, my flight was canceled. I had to buy new tickets for $800 to get back home. When I called CheapFlightsFares to ask what happened, they told me they would contact FinAir and refund my money. But every time I called them, they kept saying "next month, next month" and didn't want to refund me.

After waiting for three months, they finally gave me FinAir's phone number and told me to call them myself. These people are not professional, and they don't care about their customers. They don't take any responsibility for the travelers or any tickets, and if the flight gets canceled, they don't even contact you. They don't care what happens to you in a different country. I strongly advise you to avoid this website and never buy any tickets from them.

I recently purchased a ticket from Cheapflightsfares for a flight from Houston, USA to Kathmandu, Nepal with a stopover in Dubai. The ticket cost me $1907.55 and was with Emirates. However, one day before my flight, I realized that my middle name was incorrect on the ticket. I immediately contacted Cheapflightsfares to correct the mistake. At first, they assured me that there would be no problem and that I could simply get the name corrected at the airport. But I was worried that I might face issues at the airport, so I called Emirates to confirm. They informed me that Cheapflightsfares needed to go through a process to get the name corrected.

The next morning, I called Cheapflightsfares again and spoke to Charles Smith. He agreed to fix the problem for me and informed me an hour later that Emirates had corrected my middle name, but not Dubai airline. As I was traveling to Dubai for the first time and didn't know anyone there, I didn't want to take any chances. So, I had to cancel my ticket and purchase a new one for $2289.00 with Cheapflightsfares. The new ticket had a longer waiting time at Dubai airport (14 hours instead of 6 hours).

Cheapflightsfares promised to refund me $1,600.00 for the cancellation of the first ticket within 20 days. However, when I reached Dubai airport, I didn't want to wait for too long and exchanged the ticket to an earlier flight, which cost me an additional $213. It has been more than a month now, and I have only received a refund of $1,268.55. I contacted Cheapflightsfares four times, but they informed me that Emirates had deducted the money for my cancellation. I am disappointed that Cheapflightsfares did not stand by their promise and loyalty to a customer. I will not use their services again.

Overall, my experience with Cheapflightsfares was not satisfactory. The customer service was poor, and they did not keep their promise of refunding me the full amount. I would not recommend using their services.

I recently had an experience with CheapFlightsFares and let me tell you, it was not a pleasant one. In fact, I would go as far as to say that this company should be called CHEAT_flightsfares instead. If you're thinking of buying tickets with them, I would strongly advise against it.

Despite the unverified positive reviews, I urge you to read the negative ones to get a better understanding of how this company operates. The Cleveland Better Business Bureau has given them a solid "F" rating and has even issued two consumer alerts about them. It's also worth noting that their Cleveland office location is not where they sell from - they only have one part-time employee there. Everyone you'll talk to is at the call center in New Delhi, India, although they'll tell you they're in Cleveland if you ask.

My personal experience with them was a nightmare. We bought tickets through them and needed to reschedule for documented medical reasons. However, they told us that our tickets couldn't be changed but we could get a refund for them if we bought a second set. This was back in November 2018. It wasn't until May 2019 that we finally received the balance of our refund, after spending countless hours trying to resolve the issue. The refund came in three installments over six months, each wrapped in a new package of deception. When we finally received the elusive final installment, it felt like we were gazing at a unicorn.

Throughout the process, we were passed around among at least 12 different names. They would often say that the matter was assigned to one manager, but then make it impossible for us to reach them. If we did manage to get in touch, they would claim to know nothing about the case and would need to check the facts, including previously undisclosed recordings of our conversations with their agents. If we kept pursuing them, they might eventually offer a down payment on the refund, but of course, it never arrived.

So, what did eventually work for us? We found that dealing with the agents or "managers" was a waste of time. Instead, we promptly filed online complaints with the Ohio Attorney General's Consumer Protection Office and the US Federal Trade Commission. We made sure to include factual and detailed information in our complaints. Ultimately, we only succeeded in getting our refund by getting law enforcement involved.

If you're having problems with CheapFlightsFares, my advice is to not give up. Don't bargain with them, accepting just a portion of your refund in return for deleting a negative review. Don't believe anything anyone at the company tells you, and make sure to post your own truthful review to help others avoid CHEAT_flightsfares.

I recently tried to book some tickets on CheapFlightsFares and it was not a great experience. I went through the whole process of selecting my flights and entering my payment information, but then I got an email and/or phone call saying that my credit card was not authenticated. I was pretty sure that wasn't true because I had checked and double-checked my card information before hitting the submit button.

When I called back to try to sort things out, the customer service representative told me that the price of the tickets had gone up almost double since I had tried to book them. I was pretty frustrated because I had already spent a lot of time researching and selecting these flights, and now it seemed like I was going to have to pay a lot more money for them.

To make matters worse, I decided to check the CheapFlightsFares website again to see if the price had really gone up. To my surprise, the price was still the same as it had been when I first tried to book the tickets. This made me feel like the company was trying to scam me by making up a fake problem with my credit card and then trying to charge me more money for the same flights.

Overall, I was really disappointed with my experience on CheapFlightsFares. It seemed like the company was not being honest with me and was trying to take advantage of me as a customer. I would not recommend this website to anyone looking to book flights online.

So, I was trying to book a flight on CheapFlightsFares and it said my email wasn't recognized. I was like, what the heck? Then, I didn't even get an email confirmation. But, I talked to one of their reps and they fixed it for me. Thank goodness!

But, here's the thing. I paid extra to pick out my seats, but when I went to the airline's website, it said my seats were unassigned. What's up with that? I asked the rep from CheapFlightsFares to explain it to me, but honestly, I didn't really understand what he was saying.

To make matters worse, I got another email asking me to buy insurance for my flight. But, I already chose to buy insurance during my initial purchase. What gives?

Anyway, I'm hoping this flight works out. I'll definitely update this review once I get back.

So, I had a bit of a rough experience with CheapFlightsFares. I had to change my flight date and the representative I spoke with tried to charge me an extra $150. I wasn't having it, so I asked him to find a flight that wouldn't cost me any extra. He found one and sent me the confirmation email, which I thought was all good.

But when my daughter and I got to the airport, we were hit with a $153 bill that we had to pay before we could get our tickets. I was pretty upset, especially since I had received a confirmation email that said there wouldn't be any extra charges. We didn't have much of a choice since our flight was about to leave, so we had to pay up.

Overall, it was a pretty terrible experience. I wish the representative had been more upfront with me about the extra charges, or that the confirmation email had been more accurate. It definitely put a damper on our trip.

I recently booked a flight for a group of five people through CheapFlightsFares and initially had no issues. However, just two days before our scheduled departure, I received a call from the airline claiming that someone had called on my behalf to change our seat assignments. The caller had claimed that two members of our group were blind, which was not true.

I immediately contacted the airline directly to investigate the matter further. Thankfully, the representative I spoke with was very kind and helpful. She discovered that CheapFlightsFares had charged us for seat assignments that we would not actually receive. Additionally, they had overcharged us $15 per seat and $12 per checked bag, resulting in a total overcharge of $200 for our reservations.

This experience left a bad taste in my mouth and I strongly believe that CheapFlightsFares should be banned from offering flight bookings. It's simply unacceptable to scam customers out of their hard-earned money in this way. I highly recommend that you either book directly with the airline or use a reputable booking agency to avoid falling victim to similar scams.

In conclusion, while CheapFlightsFares may seem like a good deal at first glance, their shady business practices make them a risky choice for booking flights. Don't be fooled by their low prices - it's not worth the risk of being scammed out of your money.

My experience with CheapFlightsFares was not good at all, especially with their Conciergerie program. I wouldn't recommend this program to anyone because the service is just SO BAD. Even their employees don't seem to understand their own policies, and I had to wait for more than 2 hours (yes, TWO HOURS) just to get an email from them. And to make matters worse, the wording and the way it's written is really confusing. You have to read every line carefully and be extra cautious because it's only 24 hours after booking that you can get free services without any second thoughts. But just because it's written on their website doesn't mean that it's only 24 hours of service. It's really surprising and disappointing.

What's even more surprising is that after I posted a review of their service, they offered me a refund of $60 if I changed my review to a positive one. But I refused because I believe that everyone should know about this and their policy should be more clear. It's really frustrating when you're trying to get help and you're not getting the support you need. So, if you're thinking about using CheapFlightsFares, I would suggest you think twice and be very careful.

This company, CheapFlightsFares, has caused us a lot of trouble! They promised us a refund due to Covid, but it has been a real headache dealing with them. When we first posted a bad review, they called us and asked us to take it down. One supervisor said he would look into the refund and get back to us, but only if we took down the review. We waited for THREE MONTHS and called him many times, but he never got back to us. It's no surprise that they only have good reviews - they ask customers to take down bad reviews and continue to cheat people. It's hard to say which was worse - dealing with Covid or this company's incompetence. We will never use them again! And don't bother calling us to take down this review again, just so your company can keep ripping people off. From now on, we'll only deal directly with the airlines themselves. It was a real nightmare!

I recently had a terrible experience with CheapFlightsFares. Their customer service is absolutely terrible and it seems like their company policy is focused solely on making money off of their customers in any way possible. If you want to cancel your booking and get your money back, you only have 24 hours to do so. And even then, you have to speak to the person who "booked" your flight. This means you have to call their customer service and wait for them to call you back with some other worker in order to make a cancellation, which should only take seconds. It's incredibly frustrating and time-consuming.

It's clear that CheapFlightsFares is just another one of those sites that's intended to be a parasite on anyone looking to travel at a reasonable price. They don't actually provide a service worth paying for. I'd rather walk to my next vacation spot than buy from these insufferable, uneducated idiots. It's a shame that there are companies out there like this that are so focused on making a quick buck that they don't care about their customers at all. I would definitely not recommend using CheapFlightsFares for any of your travel needs.

I recently had an experience with CheapFlightsFares and I must say, it was not a pleasant one. Firstly, the customer service was terrible. I have never experienced such poor service before. It was frustrating and disappointing.

To make matters worse, my flight was delayed. They initially said it would only be an hour, but it ended up being longer. This caused me to miss a special event that I had been looking forward to. It was a huge disappointment.

On top of that, I was unable to do a pre-check in. When I asked about it, they tried to charge me $25. I was not the only one who had this issue. Every guest that came up to check in was also trying to avoid the charge. It was ridiculous.

The customer service representative was very rude to me. She demanded that I give her my phone because I had tried to check in multiple times and it wouldn't let me. After she finally got it to work, she didn't say a word and just handed me my ticket and said bye. It was very unprofessional.

I had used CheapFlightsFares before and had a bad experience, but I thought I would give them another chance. Unfortunately, this time was even worse. The customer service level was exceptionally below standard. I would not recommend using this company.

I had a really bad experience with CheapFlightsFares. I had booked two tickets to Disneyland before COVID hit, but unfortunately, the trip had to be postponed due to the closure of Disneyland. I was told that I could rebook the tickets as long as I did it before June 11. So, I booked my new flight well before the deadline and saw the flights in my Delta wallet. I thought everything was fine, but then I found out that CheapFlightsFares had not issued me a ticket, and Delta had removed my booking. As a result, I lost $315, and now I have to book a new flight with Delta for a trip that is only 11 days away. I have tried to contact CheapFlightsFares reps to get my money back, but they put me on hold, and no one ever returns my call.

It looks like I will have to pay $660 for my flight now. I am really disappointed with CheapFlightsFares, and I will never use them again. I strongly advise everyone else to spend a little extra and book directly with the airline. Don't make the same mistake I did!