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LAZ Parking

LAZ Parking review: Destruction of property 7

S
Author of the review
11:31 am EDT
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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I dropped my car off at the valet for dinner. When I came back there was damage to the odometer on my car, the plastic shield was cracked. I immediately noticed it and told the valet. The valet stated that this is not going to be handled because it was damage to the inside of the car. The fact is that the crack in the odometer shield was not there before I dropped the car off.

I left several messages for the corp office and received nothing back from them. I contacted the valet company directly and received nothing from them either.

DO NOT VALET OR PARK YOUR CAR WITH THESE PEOPLE. THEY HAVE NO BRAINS AND WILL DAMAGE YOUR CAR WITH NO RETURN CALL OR APPOLOGY FOR THE ISSUE.

The valet just laughed and said sorry oh well.

BUYER BEWARE BUYER BEWARE BUYER BEWARE*****************************************************************************************************************************

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

7 comments
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D
D
Dan silva
Boca, US
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May 10, 2013 5:25 pm EDT

Yes. Horrible. Company.

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W
Wendy Stern
Boston, US
Send a message
May 16, 2013 9:15 am EDT

I had a similar experiance except the valet damaged my wheel. He hit a curb, they sent me a letter stating that they dont think this happened at our location and that I should go through my insurance.

A bunch of no good dirty crooks.

Defi a scam and a trend here...

stay away...

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M
Madashell18
US
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Jun 29, 2018 9:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Similar thing happened to me. They damaged the passenger side right bumper. They were going to let us leave without telling us. They are claiming the car moved all by itself and hit a baluster. They are refusing to pay and the way they talked to me OMG.Thankfullly my insurance with their lawyers is going after these deceitful scumbags. Never use LAZ valet parking!

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v19d
US
Send a message
Oct 21, 2018 4:12 pm EDT

In the last 2 weeks Laz Parking and its short Black woman has been intimidating customers and employees at the various businesses. The incidents were Friday June 30th 2017 and Today July 10th 2017. This woman they employ needs to be fired.

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Katherine Brennan
US
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May 01, 2023 1:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

hello u this is Katherine Brennan I ask u that I paid Laz Parking Green Island Blvd Garage - ma 1121 My number ConfirmationFVLP112783128 and I give u my text number [protected] that I will arrive there on April28 th right then I will show my text proof my number than my paper right thank you Katherine Brennan

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Atl Patron
Atlanta, US
Send a message
Sep 26, 2023 5:08 pm EDT

Parking Manager is rude , doesn’t have great customer service skills .. He seems to be more concerned with his job title than serving customers.. He seems to have a nasty attitude. Not sure how he got the Manager job, his subordinates seem to be nicer than he is .. He doesn’t seek facts and makes mis-placed judgements .. Wed, 09-20-2022, 9:00pm.

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EmmaMic
Astoria, US
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Sep 26, 2023 11:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

On August 15, 2023, I received a letter from Laz Parking, letting me know that a parking spot had opened up for me on their waiting list. I completed the necessary paperwork, and payment of $272.00. To date I have not received my parking permit, and I can't speak to anyone at Laz Parking, as they don't respond to my emails and/or phone calls.

  1. LAZ Parking Contacts

  2. LAZ Parking phone numbers
    +1 (855) 529-4040
    +1 (855) 529-4040
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    Customer Service
    +1 (860) 522-7641
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    Los Angeles Region
    +1 (617) 424-3016
    +1 (617) 424-3016
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    Northeast Region
    +1 (401) 270-4421
    +1 (401) 270-4421
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    Rhode Island
    +1 (203) 331-1787
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    Southern Connecticut
    +1 (212) 265-2239
    +1 (212) 265-2239
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    New York, NY
    +1 (215) 574-7024
    +1 (215) 574-7024
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    Pennsylvania
    +1 (410) 385-8886
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    Baltimore, MD
    +1 (202) 667-3030
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    Mid-Atlantic Region
    +1 (404) 942-3908
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    Georgia
    +1 (615) 419-1556
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    Tennessee
    +1 (305) 913-4882
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    Florida Region
    +1 (407) 757-0907
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    +1 (513) 381-0767
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    Cincinnati, OH
    +1 (216) 621-3340
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    Cleveland, OH
    +1 (303) 291-1111
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    Colorado
    +1 (614) 222-0864
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    Columbus, OH
    +1 (312) 577-7985
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    Illinois, Indiana & Minnesota
    +1 (614) 688-0000
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    Ohio State University
    +1 (614) 264-4740
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    Missouri
    +1 (214) 720-7275
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    Dallas - Fort Worth Metroplex
    +1 (512) 472-4261
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    Austin, TX
    +1 (713) 659-8312
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    Houston, TX
    +1 (361) 883-7050
    +1 (361) 883-7050
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    Corpus Christi, TX
    +1 (510) 250-2052
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    Northwest Region
    +1 (206) 452-2717
    +1 (206) 452-2717
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    Seattle, WA
    +1 (858) 587-8888
    +1 (858) 587-8888
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    Southwest , San Diego, CA
    +1 (714) 695-5959
    +1 (714) 695-5959
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    Orange County
    More phone numbers
  3. LAZ Parking emails
  4. LAZ Parking address
    15 Lewis Street, Hartford, Connecticut, 06103, United States
  5. LAZ Parking social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 21, 2024
  7. View all LAZ Parking contacts
LAZ Parking Category
LAZ Parking is ranked 3 among 22 companies in the Parking category