Lazada SG review: Not deliver the product from Watson

I am writing to express my concern regarding the status of my case [protected], which has been pending for a significant amount of time. Despite multiple times of my follow-up efforts, there has been no resolution or communication regarding the current status or next steps.
I kindly request you to provide an update on the matter at your earliest convenience. If further information or documentation is required from my side to facilitate the resolution, please let me know.
Summary of Issue,
I order some items from Watson but Lazada never deliver the package and marked as deliver. Delivery man upload the photo with the package from other home doorsteps.
In attached photo - the one mentioned with 2803 is my doorstep and the one delivery man upload the photo with package is not my doorstep.
Issue start time : 8 Jan 2025, till today no resolution or no information from Lazada
Thank you for your attention to this matter. I look forward to your reply soon.

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