Leeds Mattress Factory review: Stay away 24

Hi, I am Neil leeds ceo and president of The Leeds Mattress Stores (26 )locations, that are in all of the most wonderful communinities with huge traffic count streets in los angeles, orange county, and riverside.First if you are suspicious, then call the fbi the irs and any law enforcement agency and let them end your suspicion.If you are my competitor you should behave and if you are a blogger the laws are getting to a point where your ip address and your words can land you in court.We run a very ethical company and like many other buisnesss in the last two years it has been very diffucult, however we have great vendor relations and have steered our company to survive this great resession.I have no idea why you say you are in my stores?Why to buy or to harrass my company.I have been asked how you survive in the mattress business with very few people walking in.We are not a grocery store, We are a high ticket retailer that specializes in selling slepp products.We are in the health business.Yes there are some stores that do better than others, and insted of closing them we use profit from our good stores to keep the new ones afloat.We do not open and close stores, that is not why I opened my business.We are here to serve the community and be corporate citizens that employee, pay taxes and serve our communities.I would ask that you use your time to get educated than to try to steer our clinets into your celebrity gossip through a complaint board.If you need to see me I am here 7 days a week in my office in sun valley ca.Thank you.Neil G Leeds

Despite the "conspiracy theory" tone, there were also good points brought up. Even 4-5 years ago I noticed the over abundance of Leeds locations in the SFV, and wondered why they needed to have so many, so close together. It doesn't seem to make good business sense to keep so many in the current economy.

Hi I am neil leeds, I cant believe the blog is still going on what my company does, as far as its locations.Please understand that their are employees who will loose their jobs and buildings that will be empty, factory workers that will not make beds and every job that goes when I close a store.Please contribute when you need your next new bed and see how wonderful a company we are, and the respect we give to each community we serve.I hope my competition does not continue to use defamation of character, because as we prepare to use our legal council to find out each of these complaints, we will see who is behind these complaints.The laws are changing and blogging will have implications.When you say things that are not true and seek to hurt a company that is not acceptable freedom of speech.I will continue to fight for justice for my companys name and hold a better business rating of A plus.I take care of my clients and give the best prices everyday.I think after all of these years we have earned a lot of clients who know that, and the few who want to take advantage of us and competition who will do and say anything to win will find out the hard way.If you do not have anything good to say then dont say anything at all.every client that truly has purchased a bed from leeds knows how to get a hold of me and I will do my best to serve their needs.Thank you.Yours truly Neil Leeds.[protected].24/7

Neil- Our situation with your Santa Monica store is very bad. The manger claims there is no authority above him and we are stuck with a bed we dont want. Frankly, I am shocked you would have someone better suited for the DMV managing your store.

It is clear to me that you are trying very hard to differentiate yourself thru service. Until I spoke with this person on the phone a few minutes ago I would have given you high marks for service. 11/16/10 we ordered a king temper-pedic. You even gave us a loaner bed. The tempur-pedic was delivered a few days ago. We hate it and it is hurting us. My wife is in tears. We are too old to put up with this kind of pain and want to exchange the bed for another that was similar to our old bed. The managers words were "no you cant return it you must put up with the pain for a while, I did for 2 months. Its our policy to not take back beds for 2 months." He further said that he is the final authority at your company so we were stuck.

First of all no one said we couldnt return the bed whenever we want. The salesman did have me sign a form agreeing to pay a restocking fee. I am fine with that. I want to exchange this bed now. Your manager has taken a client (me) who liked Leeds Mattress and has created very bad feelings. I hope you can step in quickly. If you cant you will have a public relations issue to deal with in Santa Monica.

I have spoken to michael keller on saturday afternoon, he has gotten a hold of me.The situation is that with in three days he was not feeling great with his new mattress, there is a break in period of at least 60 days so your body can get used of it.We then offer a 30 day comfort exchange.I waived all of those for him as a courtesy and he has the decision to wait out the adjutment or come in and select a new bed.Either way I thank Miachel for his business and Im sorry his wife is having a hard time getting ajusted to it.It happens to many clients and can be very frustrating.Selling mattreses is not easy and we pride ourselves on what we do.Most peoplle will spend a third of their life in their bed.We must advise to change your bed every so many years because the longer you sleep on your tired mattress the longer it takes to adjust to a new one.The posture in your back gets used of the way you sleep and cant adjust to the new comfort right away.It is a very important purchase and worth the adjustment.You will end up loving your mattress and wishing you changed out your bed sooner.The hard part is getting used to a new bed, some are luckier than others.They love it the first night.I am neil leeds and I am available at my office at [protected].If I am running around store to store.Please leave a message, I will return your call. with in 24 hrs. Sometimes management can not give my cell phone out because of the high volume of solicitations..but I do return calls for all my clients.That is my job.I work for my customers and my team.Thanks you Neil Leeds..LEEDS MATTRESS STORES...LOS ANGELES ORANGE COUNTY RIVERSIDE. 1-800-GO-LEEDS

I did indeed speak with Neil Leeds. Neil is the most knowledgeable and passionate person I have ever spoken with on the subject of mattresses. He cares very much for his customers and his business which he started by himself with nothing and grew to a success. I am very impressed with Neil. I have no doubt in my mind that we will be completely satisfied with either our current mattress or a replacement. He suggested I give it some time and see if we get used to our mattress choice. I will speak with him this week regarding what we are going to do.

I think Neil is a honest businessman in a very competitive business. Since getting involved with this complaint I have researched Leeds Mattress and Neil and have heard story after story of his generous nature and giving back to the community. Leeds is the only place I would ever buy a mattress.

I don't understand the complaint about Leeds opening new stores? That is what a retailer is supposed to do!

I just spent $825 on a mattress at Leeds and I hate it - It is not returnable and I can't seem to get any help concerning making this right. Since I got the new mattress - I have not been able to get a good nights sleep, my back is sore and my neck is stiff from sleeping on the new mattress. Oh my goodness I feel horrible for spending close to a thousand dollars on a mattress and end up sleeping on the floor. Somebody out there please help me.

not sure what this means

this outfit has attended to all my needs and delivers what the say they will deliver. the only issue was there driver got lost on the tiny streets of belmont shore delivering my set. Good mattress, quick service and good price . I can put my name to this R trevitt

First--We are very happy with the mattress that we purchased on Feb.21, 2010---The Store was Canoga Park, California..As is our custom, we rotate the mattress every two months and have a mattress pad covering it..The Mattress is a SIMMONS BEAUTYREST WC (27121) along with the Box Springs(50093)..."Mike" was the salesperson and was truly very professional..Further we have purchased other mattresses at the same store..
PROBLEM;;;; We noticed that one corner sewing is UNRAVELING..We visited the Canoga Park Store and it seems that LEEDS does not have any responsibilty and that it is up to aTHIRD party inspector to determine the cause of the unraveling..We have the privilege og PAYING $ 50.00 for this inspection..Now, it is my contention tat since we want to KEEP the mattress, that a service person would come in and re-stitch the affected areas and check to make certain that this is a single aberation..
JOSEPH A. BURON, [protected]--Sales Order #CP18630--2-21-2010Cost $ 1, 800.00 plus tax..

On Feb. 21, 2010, we purchased a Simmons California King Mattress. It is a WONDERFUL product and have had many good "sleeps" on it.. However, during our normal cleaning, we removed our mattress cover to wash it and noticed anUNRAVELING in one corner.. This has not affected the mattress, but we are concerned that it may be a harbinger of things to come..We have the TEN year warranty from Simmons..Visiting the Store at Canoga Park, California, we were told that it has to be inspected by a THIRD PARTY wh will determine what is to be done..For this we have the "privilege of PAYING $ 50.00..Now, again, we love the mattress and all we want is to have this "UNRAVELING' halted..The store employees are helpful and the area general manageris "nice", but no cigar..The sales order # is CP18630..We hope that this will be taken care of with NO expense to us ..The Invoice # is 106919...I will thank you in advance for a quick and satisfatory solution .. Joseph A. Buron

We paid for a king mattress set (Leeds Glendale, CA), never took delivery, and now Leeds is out of business. Any help would be appreciated.

My husband and I bought a icomfort mattress from the Huntington Beach store, and we have nothing but trouble with the mattress, the top mattress keep sliding off the bottom mattress. I have fallen out of the bed and thank God I did not break any thing I am a senior citizen and on a fixed income..I keep thing that my husband would think of a way to keep the top mattress from sliding off the bottom. I do not want this mattress but I cannot afford to buy another mattress. I just hope I do not fall off my bed
Is there any thing I can do fix this problem Please get back to me ASP

bridgette209 if the floor is more comfortable than the mattress you should buy a carpet not a mattres.

Shirley,
Go to your local hardware store (I.E. Lowes, Ace) and buy some rubber tape or grip tape. They commonly sell it for tool boxes. Put some on your Serta Boxspring and that should keep the mattress from sliding.

Please call TOLL FREE 1-844-TO-LEEDS I am Neil G Leeds and I am located at 1126 Crenshaw Blvd Torrance Ca 90501

www.leedsmattress.com

Leeds Mattress Store
1126 Crenshaw Blvd Torrance Ca 90501

Leeds Mattress Factory
Commerce Ca
Toll Free 1-844-TO-LEEDS
I am Neil Leeds and have been placing my name on
every mattress I build & sell for over 20 years.
Thank You.

My Name is Neil Leeds the President of Leeds Mattress Stores and I am available 24-7-365
Toll Free 1-844-TO-LEEDS
Leeds Mattress Stores
www.leedsmattress.com
Leeds Mattress Factory
Commerce Ca
1126 Crenshaw Blvd Torrance Ca 90501

Leeds Mattress Stores
1126 Crenshaw Blvd Torrance Ca 90501
[protected]
Leeds Mattress Factory
Commerce Ca
For over 20 years I have placed my name on every Leeds Mattress I sell, and personally guarantee your
satisfaction.
My direct call phone is [protected]
Thank You
Neil G Leeds

Leeds Mattress Factory
Toll Free [protected]
Leeds Mattress Factory
The leading mattress manufacturer, wholesaler and distributor for California.

We are located in the City of Commerce, California and Torrance, CA we have been operating our wholesale factory for over 25 years. We are dedicated to providing our retail & commercial customers an excellent mattress backed with the guarantee of unparalleled service.

Leeds Mattress Gallery
1126 Crenshaw Blvd
Torrance, CA 90501

Leeds Mattress Factory
2827 Supply Avenue
City of Commerce, CA 90040
Toll Free 1-844-TO-LEEDS

My name is Neil G.Leeds and I have been so upset for over six years now that this post has been up.I place my name on every Leeds Mattress I build at my factory and sell.My cell phone is [protected].My email is NeilLeeds@mail.com.www.LeedsMattress.com I am hiring a law firm to find this posters address to have him remove it and to seek restitution for my losses as this was defamation & slander and has no merit.I am so sad that for years this has been the first link in my search under my name Neil Leeds & Leeds Mattress.
Come See Me Or Call "Neil With The Deal" @Leeds Mattress "I Won't Be Beat!
Toll Free [protected]
1126 Crenshaw Blvd
Torrance CA, 90501
Leeds Mattress Factory
Commerce, CA