Savvy Rest’s earns a 1.0-star rating from 0 reviews and 10 complaints, showing that the majority of customers are dissatisfied with their organic mattresses and bedding products.
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Disappointing Lack of Firmness: Wasted $150 on a Subpar Product
The description said it was supposed to be firm, but it's definitely not firm at all. I'm really disappointed because I can't return it. I wasted $150 on something that doesn't live up to the description and isn't as good as the previous version.
Struggling with Comfort: Initial Sleep Experience with New Mattress
We're still trying to figure out my issues with the new mattress 'cause it ain't comfy yet. My sleep experience has been pretty lousy so far. I'm worried it'll never be soft enough. We're giving different layers a shot, so we'll see how it goes.
Savvy Rest Vitality Topper: Disappointingly Soft and Misleading ILD Rating
I recently purchased a vitality topper from Savvy Rest and got it delivered just 3 days ago. Gotta say, it's way too soft for my liking. I called up their customer service to inquire about the ILD (Indentation Load Deflection) rating, but the rep told me they don't use ILD because it can be misleading. After some persistence on my part, she reluctantly mentioned that it falls somewhere between 22 and 26. However, based on my personal experience, I'd say the actual ILD of the topper is way below 14. It's just too darn soft, and I can practically feel myself sinking into the bottom layer.
Is Savvy Rest Legit?
Savvy Rest earns a trustworthiness rating of 89%
Highly reliable. Use their services with confidence, yet trust but verify.
Savvyrest.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Savvyrest.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Savvyrest.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Savvy Rest's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
- A user on Complaintsboards.com notes that they were interested in purchasing a product from Savvy Rest, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
- Savvy Rest protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Savvy Rest has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Sleeping on a Cloud: A Review of the Savvy Rest Mattress
Our new Savvy Rest mattress is like a dream come true for us. It gives us the most cozy and peaceful sleep we've ever had. We've already told a few buddies about it because it's just that good. Gotta spread the word, ya know?
Now, let's talk about the price. Yeah, it's a bit on the pricey side, but trust me, it's totally worth every penny. You can't put a price on a good night's sleep, right? Plus, when you think about the long-term benefits, it's actually a pretty smart investment. So yeah, it might hit your wallet a bit hard at first, but hey, quality comes at a cost.
Now, here's the only bummer we encountered. Turns out, our frame wasn't quite up to snuff for this marvelous mattress. We had to shell out an extra grand for the foundation. Yeah, that hurt a little. It would've been nice if they mentioned this upfront, ya know? But hey, mistakes happen, and we learned our lesson. So just a heads up, make sure your frame is all set before diving into this purchase.
All in all, though, we're super stoked about our Savvy Rest mattress. It's like sleeping on a cloud, and we wake up feeling refreshed and ready to take on the day. So if you're in the market for a top-notch mattress that'll give you the best sleep of your life, give Savvy Rest a shot. You won't regret it, my friend.
Disappointed with Savvy Rest's No Return Policy for Expensive Pillow Purchase
I was totally taken aback when I found out that I couldn't return the pillow I purchased from Savvy Rest. It cost me a pretty penny, and now it's just gonna gather dust on my shelf. How am I supposed to figure out if a pillow suits me without giving it a go? It's not every day you come across a company that says 'no returns' like it's no big deal. Even though I kinda dig savvy rest, I doubt I'll be splurging on their products again because of this policy.
Customer Service Issue with Savvy Rest: Broken Zipper on Kpock Pillow Case Ignored
Overall, we're pretty satisfied with the mattress from Savvy Rest. However, a few weeks back, I sent them an email regarding a broken zipper on the Kpock pillow case. Unfortunately, I never received a response from them. It made me feel like they didn't really care about my concern, even though we're fairly new customers. Hopefully, it was just a minor hiccup and they'll eventually get back to me with a solution. Best regards, Maria Roslund
Disappointing Experience with Savvy Rest's Organic Contour Pillow: Uncomfortably Firm and Lacking Customer Support
I recently purchased the organic contour pillow from Savvy Rest and boy, was I in for a surprise! This thing was as hard as a rock, making it impossible for me to get any sort of comfort from it. I even thought about giving it to my wife, but she agreed that it felt like a brick and doubted anyone would actually want such a firm pillow.
Feeling frustrated, I decided to reach out to their customer service for some assistance. To my disappointment, they acknowledged that they had received similar complaints about the pillow's hardness before. However, they couldn't offer me any real solution other than suggesting I gift it to someone else. Seriously? That's not exactly the kind of help I was hoping for.
In my opinion, Savvy Rest should really consider offering their contour pillow in different levels of firmness. Or, at the very least, they should provide a more accurate description on their website, warning potential buyers about its unusually hard nature. After all, a pillow is not the same as a mattress, and people have different preferences when it comes to the firmness of their pillows.
Overall, I was quite disappointed with my experience with Savvy Rest and their organic contour pillow. It's a shame that such a seemingly promising product turned out to be a major letdown. I hope they take customer feedback into consideration and make the necessary improvements to ensure a better shopping experience for everyone.
Disappointed with Saavy Mattress: Lack of Transparency and Unsatisfactory Quality
As a brand-new mom, I was seriously lacking in the sleep department, so finding a mattress that would suit the entire family was a top priority. When I inquired about the return policy at the Saavy store, one of the employees casually mentioned, "You can exchange mattresses, so our customers are always happy." I should've dug deeper, but I let it slide, assuming I'd be completely satisfied. However, truth be told, I wasn't entirely pleased, especially considering the hefty price tag (the mattress edges were too soft, making it a magnet for toys and whatnot). It's cool that you can select the level of firmness you desire and even test out the mattresses in-store, but they should've been upfront about the return policy when I asked.
Disappointing Experience with Savvy Rest Latex Pillow: Filling Problem Creates Huge Mess
I would not recommend Savvy Rest unless they come up with a different solution for the filling problem. The Savvy latex pillow is just ridiculous. As soon as I received it, I had a feeling it would be troublesome, so I didn't even take it out of the packaging. I contacted Customer Service, hoping for an exchange, but they refused. I followed their "customization" instructions and unzipped the pillow to remove the filling. And just as I had feared, it turned into a HUGE PROBLEM. No matter how careful I was, I couldn't avoid the incredibly stupid mess with bits of crumbled latex flying everywhere. They would stick to my skin and it was a real pain to remove them from the outside of the pillow and any other fabric they landed on. It was a complete disaster!
I don't enjoy writing negative reviews, but I hope this will help others make a better choice when they're considering spending $100 on a pillow. I'll give them a second star for the quality and comfort, which are actually good if you can overlook the mess.
Savvy Rest: Amazing Products, Frustrating Delivery, Worth Every Penny
The products from Savvy Rest are absolutely amazing, let me tell you! The mattress is like sleeping on a fluffy cloud, it's ridiculously comfortable. And let me tell you, after comparing the cleanliness of their latex with other manufacturers, there really was no other choice for me. The data spoke for itself!
Now, I do have a little complaint though. It took quite a few weeks for me to finally get my hands on that marvelous mattress. And you know what? The same thing happened a few months ago when I bought a twin mattress for my daughter. It's a bit frustrating, to be honest. But hey, I'm a patient person, so I can handle it.
Last Friday, I decided to order a bed rug for a different mattress. Can you believe it? It's already Tuesday night and that rug hasn't even shipped yet! Come on, Savvy Rest, you really need to tighten things up in that department. I mean, your products are not cheap, let me tell you. I had to spend a pretty penny on them. And you know what? I firmly believe that they are worth every single cent. But when I'm shelling out 800% more than I need to on a product, I expect top-notch service, you know what I'm saying?
But hey, let's not dwell on the negatives here. I must say, the website is really clear and informative. It made the whole checkout process a breeze. And let me tell you, my family and I are absolutely thrilled to be sleeping on these clean and super comfortable mattresses. It's like a dream come true!
So, despite the little hiccups in the delivery department, I must say that Savvy Rest has won me over with their fantastic products. I mean, who needs a speedy delivery when you can have a heavenly mattress to sleep on, right? Keep up the good work, Savvy Rest!
Overview of Savvy Rest complaint handling
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Savvy Rest Contacts
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Savvy Rest phone numbers+1 (866) 856-4044+1 (866) 856-4044Click up if you have successfully reached Savvy Rest by calling +1 (866) 856-4044 phone number 0 0 users reported that they have successfully reached Savvy Rest by calling +1 (866) 856-4044 phone number Click down if you have unsuccessfully reached Savvy Rest by calling +1 (866) 856-4044 phone number 0 0 users reported that they have UNsuccessfully reached Savvy Rest by calling +1 (866) 856-4044 phone number
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Savvy Rest emailsjhs@savvyrest.com97%Confidence score: 97%info@savvyrest.com96%Confidence score: 96%Supportvienna@savvyrest.com76%Confidence score: 76%
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Savvy Rest social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
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