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Liberty Power is an independent Electricity Supplier, serving the needs of tens of thousands of business customers in 12 states across the country where there is a choice of energy suppliers. This national coverage provides our customers with the benefits of a strong purchasing team and expertise in understanding the needs of a large base of business customers.
We are proud to help customers control their electricity rates by offering fixed rate plans that remove the volatility inherent in the energy market and protect customers from unexpected and unbudgeted electricity costs. In fact, electricity is the most volatile of all commodities – with market rates changing every second of the day. When electricity suppliers offer a fixed rate, it is based on market prices at a particular point in time. In order to guarantee the price for the contract term, suppliers pre- purchase the energy required by the account for the full term. In mitigating the risk of a market that can swing up and down constantly, Liberty Power helps business customers continue to do what they do best – serve their customers.
When we pre-purchase electricity, we make a commitment to the customer for the electricity they need for the term of their agreement, which is generally 1 to 3 years. If the customer chooses to end the agreement before the end of the term, there may be a fee for early termination. This will depend on when the customer exits the agreement, market prices at that point in time and whether Liberty Power incurs losses from that termination.
For more information on the volatility of the energy market, please see http://www.eia.doe.gov/emeu/steo/pub/
We hope this clarifies the concern for this issue. We are happy to answer any additional questions regarding early terminations. Please feel free to contact Liberty Power Customer Care at 1-866-POWER-[protected]).
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Hi everyone, I would be more than glad to help you clarify any objection you have. I work in Liberty Power and I always help customers understand well how the plan works. I have read all the comments on this blog, I do understand the frustration you might have against Liberty Power. I can let you know if you are going to save something, depending on your electrical usage, I always like, customers to have bill handy: 1st. to show them how to read the bill 2nd. that way, customer gets educated on how might
Liberty help with the electricity rate. My schedule is from 9:00 am EST - 6:00 pm EST, Monday - Friday. Customer care number is [protected] my extension is 5195. My name Victor Rivera. I will be more than glad to assist you and is it helpful, have a bill with you when calling, that way I will help you better.
They are liars
Liberty Power is definitely liars
Liberty Power called to give me a break on my electric bill but instead lied to me while trying to sign me up for the service. They pressure you into agreeing to the first set of statements and then switch you over to another rep to confirm your enrollment but clearly stated this is not an enrollment. Then when you state back to the second rep what the first statement you were quoted they pass you off to a third rep who refuses to be identified and would not give a straight answer. Please BE AWARE of this FALSE way of doing business. This is POOR way of attempting to steal your information through your Electric bill. Notify the Better Business Bureau and your current Electric Company. Do Not Fall for this on the verge of scam.
My issue is i use to be a sales consultant with liberty power in Maryland. I was never correctly paid when i left the company. I was told i would recieve my payout 30 days after my last day. I recieved nothing after that 30 day period, my upline rep Leon Browne doesn't answer the phone nor return text.
I had 3 big men pounding at my door aggressively and ringing my doorbell aggressively. I called the police and they caught them(they were trespassing in a no soliciting zone which has a sign)liberty power seems like a dishonest deceptive scam company that uses aggression tactics and manipulation. The officer told me they work for PPL and I as PPL doesn’t solicit then I called the police office dept back and he told me then they are with liberty power. I don’t trust this company
Aggressively knocking and ringing my doorbell I called the police. I live in a no soliciting area so they were already breaking rules. The cop told me that they work for ppl and I called him back and questioned him and then he said it’s a 3rd party Liberty Power. Deceptive and aggressive i don’t trust them.