Loans Direct UK Ltd review: reguarding refund 59

this is james bayliss i just what two end my membership and can i have my money back

How did you go about asking for your money back? I accidently went for this loan without knowing it.. foolishy i fell for this. would be great to find out how to get my money back. thanks in advance.

how did u even get in touch with them?im finding it impossible.how do you unsubscribe from them?anyone know?

i am absolutley fuming i want to go to this company n smash it to pieces . lairs .told me before i filled app out i would get loan same day thats what i wanted .took my money from my bank n said they gunna send out paper work .i said i need money today thats why im applying idiots .if i could afford to give u 50 quid to take piss i wouldnt be talking to u .put my money back in my bank now they passed me on to someone else who said i got a company gunna give u 400 pound today to see u through . ha ha same thing needed garuntor i was at work just put my money back in bank u took it fast enough now u not want to know as u been paid commission for robbing a customer i will kill the man who robbed me .my name is scott walker im from huddersfield .i wont let these ###in muppets take piss out o me i will go to manchester n see the ### who ###ed me

ive since found out once you have anything to do with loans direct.you are charged a one off payment od 59.97 to be a member with them it does say it in the small print...youve no way of getting it back as you authorised it the minute they rang you and asked for your card details.i have only found this out in the last few days and cancelled my card sos they could never take anymore.it does say though that its a one off membership fee?

I have had £49. 99 taken from my account this morning without my permission by loans direct uk. I have phoned them they say i have given them my details but i havent these lenders pass your details on to other lenders and they then take more from your account do not give them any of your details as they then continue to take more and more money until ther is none left

One of the [censored]tist fuking ### company, son of ### taken 49. 99 out my account without telling me and when i told i no longer need a loan so refund the money this is going on since oct 2012 and i haven't got any money back from them and every time i call in to speak to a manager every adviser i speak to says i am the manager (U full off [censored]t ugly fat mother f***er) i wanna f*** this company up or make them go bust.

To the owner of loans direct uk. Ltd you funking tity wank son of over weight piece of dick you lonely f***ing ###.
Customer service is ###t
Service overall. The company should go and f***ing die and then i would want you to keep my 50. 00 towards funeral costs. A bigg fukk offf from me lduk son of ###. I hate you fukers ###

"Hi, my name is David Walker.

I am a senior manager within the customer service department at Loans Direct UK. I am sorry that some of you appear to have had some issues contacting us to discuss the membership fees.

We have a full refund policy for any customers who wish to cancel their membership if they feel the membership they signed up is not for them.

Myself and my team are available to speak to via phone between 9am and 6pm Monday to Friday in [protected] or alternatively drop us an email with your details to Customer-help@loansdirectuk.net

We have a team of highly trained advisors waiting to take your call or email and discuss any aspect of your membership."

Hi David Walker,
My name is Eric boakye your company have taken 49.99 from my account without my knowledge and have make my account incurred charges of 70pound. I asked that my full refund will be paid back into the account as soon as possible, with effect from now and not a member of you fraud company, I will give you a week from today and I will follow your company every where on the net and make it a legal matter. I look forward to hear you. My details Eric boakye, email eric0106@hotmail.co.uk and my number is [protected]

I have had 67.80 taken from my account from loans direct and I want it back now. I am absolutely fuming after being told I could get same day loan and had nothing from them. I recently separated from my husband and am on ssp so that money was my food money to feed my children now I have nothing thanks to these lying decieptful people. If I don't get a full refund ASAP I will be contacting a solicitor and taking further action

Hi
I bought a product of the site buysteroidsuk which cost me £65.oo pounds
Once I paid them I have not heard a thing or received the product, ,
I should have done my research before as it seems I have been scammed and as it seems other people also, , ,
This was the account he used
Mike smith
Acc. [protected]
Sort code 11-00-75

So people please be aware if this account comes up when your buying something from the site mentioned, don't do it, once they have your money you won't get a reply
Please get in touch if you also have this problem,
I'm going to make sure he doesn't get away with it anymore

"hello gary ogden",

This is an american / u. S. Complaints board / forum.

Although there are thousands of complaints from people in the uk on here they are probably 99% from people who like you do not realise that posting a complaint about a company or an occurance in the uk on here is ridiculous !

Sorry to be so blunt about this - but what good do you think posting your complaint about not receiving your `product` from the steroid company in the uk will do on here ?

Chris

hi the same happened to myself they have taken the amount of £69.75p out off my account but I closed the account and they told me they could only refund me of £30.75p but my bank account closed before it went in. I am now struggling to find the loans direct uk on the internet? have they taken the site off? could anybody please help me with a phone number or email address thanks Dominique

could anybody be kind enough to send a email if they have any info on the company thanks marieanthony6265@hotmail.co.uk

Hi my name is Jessica edwards I live in milton Keynes I went with the same company how silly of me. I did ring them, sent email and a letter to them asking to cancel my membership and asked for refund that was two months ago and I'm still waiting I did how ever sent them a not very nice email to there so called customer service so am waiting for reply if I don't get one then solicitor it is. I don't know how they can do this two people.

This is the second time loan direct have taken money and the second time I haven't received a loans they are a joke

Hi my name George the same happen to me . I was looking for a loan, Loans Direct came up. Did nt know that they were just the brokers, they took £69.75 from my account and left me with nothing . All i want is my money back . These people are just robbers, don t know how they sleep at night. Why i am pissed off they never got me a loan

Good news people. . . I have been in touch with a very good company witch has sorted out my full refund for myself its called ombudsman send them a email saying whats happend and they contact the loans broker and they have to refund in full. So good luck. I am awaiting for my payment to clear into my account today. Hope this has helped

I have just had £67.80 took out my bank this morning, i have not received a loan and did not find one suitable for me, i only wanted a pay day loan and this was last month. i am fuming to say the least is there any advice how to go about getting the refund before i contact loans direct and get fobbed off .

To whom it may concern,

I have had the sum of £67.80 taken from my bank account and I have not authorized this. If I do not get a full refund within the next 5 working days I will be contacting the police.

You can contact me on [protected] or by email to laura_leigh_hutchins@hotmail.co.uk.

I hope to hear from you in the next 24 hours.

Laura-leigh Hutchins

iv had loans direct take £69:75 from my account yes iv cancelled it but i wont be gettin full amount back apparantly they can do that iv got three kids to feed i havnt had a penny from them fuming iam i want to know why they are taking £29:00 from me !

I threatened the motherfcukers with the police today straight gave me my money bk

robbbbeeerrrrs

pure joke stay away froms loans direct and myloan.co.uk trust me

http://companycheck.co.uk/director/915317556 Directors details from company search
http://companycheck.co.uk/director/913833634 second diectors details

These details are free to research. Hope it is of some use to you all

My name is sherree nicklin I have been told to write to you regarding my account. As I was only looking to see if you would offer me a loan but did not want to get charged the amount of £ 69.75 and would therefore would like a refund. I spoke to one of your advisers on the phone and he told me to write to you regarding this and said this is the only way to get a refund back as I thort you was a lender and not a broker.

The account started on the 30th of September and I contacted you on the 3rd of October about this my name is sherree nicklin and my phone number is [protected]. Can you please get in contact about this Email- s.t.wood@hotmail.co.uk or ring [protected]
and would like to cancel my membership

I have had the same problems as the above advisors are rude and I have contacted financial ombudsman it's ridiculous can't get any information from anyone and I feel I'm getting nowhere !

I have today seen that this company has taken out almost £70 from my account, they are closed so have emailed a refund request to
support@loansdirectuk.net I have received an automatic response which has given me a raised issue ticket number. My bank is also closed but as the amount is still only showing as pending I am going to call my bank first thing and see if I can stop this transaction and cancel my card.
I will not stop until I have got back my money I feel has been stolen from me.
This company should be closed down, unlawful taking of a persons money is theft by deception, they should be held accountable for leaving us all in this situation.

These ungodly people took my money for a membership that I was not aware of and they took 69.99, I am going to contact the guys from Rip off Britain and put them on blast on TV SO THEY CAN GET SHUT DOWN PUT THE ###ERS IN PRISON FOR FRAUD. This is 2014 and they are still scamming enough is enough. I pray that God punish them and one day they will loose everything that they have stolen and more AMEN.

DO NOT USE LOANSDIRECT.NET UNDER ANY CIRCUMSTANCES.
TRYING TO GET A REFUND (100%) IS IMPOSSIBLE DESPITE WHAT LD MIGHT SAY - AFTER ALL, IF I PAID £69.95 MEMBERSHIP, THEY OFFER A REFUND OF £69.95 MINUS £15 CREDIT CLEANING MINUS £1 PER DAY SINCE MEMBERSHIP STARTED. SO HOW CAN THEY SAY THEY OFFER 100% REFUND IF THEY TAKE THESE COSTS? 100% IN ANYONES DEFINITION MEANS ALL - NOT ALL LESS X, Y AND Z CHARGES!
REFUND - SEND BY RECORDED DELIVERY 'REQUEST REFUND FORM' FROM THEIR WEBSITE - THEY REVIEW, THEN YOU HAVE TO GO BACK ONTO THEIR SITE TO ACCEPT THE AMOUNT THEY OFFER AS REFUND. THEY IS NO WAY TO ARGUE THIS, CUSTOMER SERVICES SAY YOU HAVE TO WRITE TO HEAD OFFICE! THEY DO NOT RESPOND - I HAVE BEEN WAITING A WEEK AND NO RESPONSE.
WORST COMPANY IMAGINABLE - REPORTED THEM TO FINANCIAL OMBUDSMAN - THIS POST IS A WARNING NOT TO USE, YOU WILL REGRET IT.

I didn't even know I sign up for a loan with these people until I looked at my online bank statement I see they are taking money out never dealt with these company's before.
But all in saying u better get my money today otherwise I will be going to there office how could they just take money out if your account just because they are probably a bit short of money they decided to rob everyone else this company should be banned off the Internet because this is clearly a scam

They are a disgrace and they should be closed down. They are misleading and they take advantage of vunerable people.

after disputing my payment from account of 69.72 i wrote i called often then i was offered a £45 back wich oi a had to accept but still have not received i also beleive they pass your details on to scammers eg creditmaze no answer on ther phones done some digging found a address looked it up and would u beleive it its a medical practise in birmingham b3 3qr as this fcking company as took £69.72 this 2nd week in a row im totally at my wits end as i only get benefits i did not accept any loans offered to me as they wernt right for my circumstances so they shouldnt hav took my money in 1st place daylight robbery

Hi There, reading through all your stories and there all exactly the same as mine...this company took money out my bank £69.75 WITHOUT my consent and every time I called they were very very rude and all kept saying 'were going round in circles' as if its part of the crappy training they get when they start working there...there ALL managers also! I am with Dominique Mercer who has commented above...I called the Ombudsman in regards to this and the guy was so helpful...he took my details, the details of company how much was taken and said he was writing to them on my behalf...I have received text today to say I am being refunded full within 5 days...previously to this they offered me £36 refund to settle then and there...I told them where to go...then they offered £54 again told them where to go, so tip for anyone who want FULL refund...CALL THE OMBUDSMAN! They are a free service and they will get you your money back...the company obviously only listen when the big boys start hassling them!

My name is Phil Dowling and have been a member of Loans Direct for a week now. As i was a member i was not told i would be charged £69.95 for membership: This was in fact taken from my bank account without my permission.
I was told that i would be getting a loan of £1000 into my account within 24 hours from being accepted and that these were lenders. This did not happen,
All i was getting was text messages from differant loan companies and phone calls has been made to enquire my loan which i never got.
I now fuming with the service i got and require to have my £69.95 back into my account plus £50 made on phone calls i had to make enquiring what happened to my loan.
If i do not get my money back which was taken from my account then i will have no option but to take this matter to watch dog.
I am rather discussed and fuming about this matter as this was not what i expected in the first place and was not aware that i would be charged £69.95 fee for processing my application, this amount was taken from my Unemployment Benefits { J.S.A } and had to live on £30 for the Fortnight because of what happened.
If this matter is not sorted fast and i don't get my money back i within a week then i will make sure that this company will be reported to watch dog and make you BUST or go to prision for frued.

i do agree i applied for a loan and when i seen that they wanted nearley £70 i cancled it and before i knew it they had just gone strait ahead and taken the money they keep fobing me off if i had that amount ov money to waste then i dont realy kned a loan some thing kneds to be done to stop theese people from doing this to people like my self and ripeing people off i want my money back

To anyone who hasn't received a refund, or has been offered a partial refund only after requesting the refund by post, I will reiterate what others have said above - CALL THE FINANCIAL OMBUDSMAN on either [protected] or [protected]

They WILL help, and you should get all of your money back ( I did, within 3 weeks or so of complaining). I even 'accepted' their partial refund of £49, that went into the bank, and then a couple of days later I get a text saying the rest of the money is on it's way to the bank.

If everyone who got done by these bunch of ***** did what I did and got the full refund this company would go out of business faster than you can blink. Their only business model is to nab people's money and rely on them being too lazy/embarrassed/uninformed to take the process the whole way to recover their funds.

Please, phone the ombudsman, get your cash back, and destroy these blood sucking ###

Be very careful with this company. This company is very misleading with its advertisement. You apply for a loan, they take all your personal, bank & employment details.You submit your info and then your told that your loan has been accepted. They tell you the amount you've been accepted to borrow, repayment time & monthly repayments. Your then advised of a an arrangement fee of
£69.99 but it is not payable at that time but they will collect within 62 days of you accepting the loan. If your happy with this your then asked to proceed to have your loan paid out within 2hrs. At this point your sighing a releif its been straight forward, you know how much your borrowing, how much you will repay and no extra hidden fees. They have all your details and even know when you next get paid, so all ok. So your feeling releived you give them your card details, yet again even though they asked for them earlier, for where you want your loan to be paid into. You finally click to finalise your loan. Is it finalised, NO. Your sent 3 other companies to apply to all over again! What the hell? You ring Loans direct who say they are happy to help you proceed with your loan and will do everything to help you get a loan with 1 of the companies. All this company does is lure you to them under false pretence of a loan. You pay them a fee, for them to give you NAMES of other loan companies. What! Is'nt that what the internet is for and what you were doing in the first place, free of charge. So if they are not the lender they should inform you of that, they are realy just a broker. They should not take all your personal info if they are to pass you on to these other loan companies., ie next pay date, bank details. This is terribly misleading, and more so when passed over to other companies to reapply, only to be told they will only loan you an amount a lot less to what you first was led to beleive you had been accepted for. Be very careful here. If you then in desperation go along with any of these other companies, you have just lost your fee with Loans Direct, as to them they have fulfilled their duty and found you a loan, at the price of £69.99. One that you could have found yourself. OH I forgot you already thought you had! :(

What a bunch of rubbish from a bunch of crooks. No other way to say it but did scam me out of the fee - the second i realised what had happened (said it would only take out after 45 days but took it the next day. Called to cancel twice and applied online 3 times, no reply. Finally spoke to 2 people a week apart and told me to go online and do it, so i did it twice. Still waiting for my refund 1 month later even though i cancelled during the cooling off period in the terms. Just called again and now i have to complete a form and POST it to them! You have to be kidding me... I contacted the support team via email (as suggested on the automated phoneline) and I never received a response, let alone in the 24 hours they state.
Taking them to the Financial Ombudsmen and will warn everyone i can on all of the forums.

[protected] - This is the telephone number of the FSA - They WILL get your money back for you.
Only takes a free phone call and they will do all the admin work for you.

You may need to close your bank account as they pass your details and bank details to other companies who may take a debit from you account without notifying you.