Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Luxury Brands Louis Vuitton Bracelet previously purchased and problem trying to purchase a different one
Louis Vuitton

Louis Vuitton review: Bracelet previously purchased and problem trying to purchase a different one

J
Author of the review
7:50 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hi,

I have had a nightmare dealing with your customer service I kept getting promised I would get a phone call back on more than 4 occasions I spent half the day on the phone yesterday and Monday trying to resolve this problem and had no success. I then last night used my friends card and when I put in my address and details the transaction would fail but eventually I used his address and details and it worked so there must be something up with my actual account details and what you have on your system as my card is fine and my bank said they were not getting any notification from Louis Vuitton for payment. I have had a terrible experience trying to buy from your site, I have never had this problem shopping online before and this has ruined my experience, the item I bought my wife a leather bracelet is the 2nd time I have purchased this in the space of 2 months the 1st I bought in Paris and the catch on the bracelet didn’t seem to work great as it would come loose so I brought it into Louis Vuitton in Brown Thomas in Dublin and they said it looked fine but within 3 months my wife was walking through Dublin and the bracelet just fell off her wrist and was gone, after paying over €350 for it I felt the quality was not great and our suspicion that the catch wasn’t working properly was correct so I phoned your customer service and explained this to which I was told there was nothing they could do. I have bought my wife 2 bags a couple of scarfs 2 bracelets and earrings from Louis Vuitton and found the experience over the past 2 days and the fact that I brought the original bracelet back but was told it was fine very unsatisfactory and disappointing to be honest.

Regards,

John Casey.

Desired outcome: Compensation for faulty original bracelet and the time I wasted trying to purchase from their site over 2 days when I was wrongly informed 3 of my cards were faulty when it’s actually a fault with their software

Confidential Information Hidden: This section contains confidential information visible to verified Louis Vuitton representatives only. If you are affiliated with Louis Vuitton, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More Louis Vuitton reviews & complaints

Louis Vuitton - defective merchandise and poor customer service 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Louis Vuitton - terrible customer service 25
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Louis Vuitton - worst customer service 20
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Louis Vuitton - bad service and bad product 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Louis Vuitton - they stole my money 1
Louis Vuitton - ordered a speedy 30 bad stitching poor customer service
Louis Vuitton - Payment done but product not dispatched
Louis Vuitton - m41054 / receiving the fake bag from lv store 1
Louis Vuitton - Customer service
Louis Vuitton - My emails has been taken over by lv
View all Louis Vuitton reviews and complaints

  1. Louis Vuitton Contacts

  2. Louis Vuitton phone numbers
    +1 (800) 103-9988
    +1 (800) 103-9988
    Click up if you have successfully reached Louis Vuitton by calling +1 (800) 103-9988 phone number 0 0 users reported that they have successfully reached Louis Vuitton by calling +1 (800) 103-9988 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +1 (800) 103-9988 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +1 (800) 103-9988 phone number
    India
    +33 144 132 222
    +33 144 132 222
    Click up if you have successfully reached Louis Vuitton by calling +33 144 132 222 phone number 4 4 users reported that they have successfully reached Louis Vuitton by calling +33 144 132 222 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +33 144 132 222 phone number 10 10 users reported that they have UNsuccessfully reached Louis Vuitton by calling +33 144 132 222 phone number
    France
    +1 (866) 884-8866
    +1 (866) 884-8866
    Click up if you have successfully reached Louis Vuitton by calling +1 (866) 884-8866 phone number 0 0 users reported that they have successfully reached Louis Vuitton by calling +1 (866) 884-8866 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +1 (866) 884-8866 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +1 (866) 884-8866 phone number
    USA and Canada
    +44 207 998 6286
    +44 207 998 6286
    Click up if you have successfully reached Louis Vuitton by calling +44 207 998 6286 phone number 6 6 users reported that they have successfully reached Louis Vuitton by calling +44 207 998 6286 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +44 207 998 6286 phone number 3 3 users reported that they have UNsuccessfully reached Louis Vuitton by calling +44 207 998 6286 phone number
    33%
    Confidence score
    United Kingdom
    +61 130 058 2827
    +61 130 058 2827
    Click up if you have successfully reached Louis Vuitton by calling +61 130 058 2827 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +61 130 058 2827 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +61 130 058 2827 phone number 3 3 users reported that they have UNsuccessfully reached Louis Vuitton by calling +61 130 058 2827 phone number
    Australia
    +43 15 336 151
    +43 15 336 151
    Click up if you have successfully reached Louis Vuitton by calling +43 15 336 151 phone number 2 2 users reported that they have successfully reached Louis Vuitton by calling +43 15 336 151 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +43 15 336 151 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +43 15 336 151 phone number
    100%
    Confidence score
    Austria
    +32 22 892 828
    +32 22 892 828
    Click up if you have successfully reached Louis Vuitton by calling +32 22 892 828 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +32 22 892 828 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +32 22 892 828 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +32 22 892 828 phone number
    100%
    Confidence score
    Belgium
    +45 33 151 022
    +45 33 151 022
    Click up if you have successfully reached Louis Vuitton by calling +45 33 151 022 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +45 33 151 022 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +45 33 151 022 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +45 33 151 022 phone number
    100%
    Confidence score
    Denmark
    +358 968 116 615
    +358 968 116 615
    Click up if you have successfully reached Louis Vuitton by calling +358 968 116 615 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +358 968 116 615 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +358 968 116 615 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +358 968 116 615 phone number
    100%
    Confidence score
    Finland
    +49 211 864 700
    +49 211 864 700
    Click up if you have successfully reached Louis Vuitton by calling +49 211 864 700 phone number 3 3 users reported that they have successfully reached Louis Vuitton by calling +49 211 864 700 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +49 211 864 700 phone number 1 1 users reported that they have UNsuccessfully reached Louis Vuitton by calling +49 211 864 700 phone number
    50%
    Confidence score
    Germany
    +353 16 590 294
    +353 16 590 294
    Click up if you have successfully reached Louis Vuitton by calling +353 16 590 294 phone number 2 2 users reported that they have successfully reached Louis Vuitton by calling +353 16 590 294 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +353 16 590 294 phone number 2 2 users reported that they have UNsuccessfully reached Louis Vuitton by calling +353 16 590 294 phone number
    Ireland
    +39 27 771 711
    +39 27 771 711
    Click up if you have successfully reached Louis Vuitton by calling +39 27 771 711 phone number 2 2 users reported that they have successfully reached Louis Vuitton by calling +39 27 771 711 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +39 27 771 711 phone number 2 2 users reported that they have UNsuccessfully reached Louis Vuitton by calling +39 27 771 711 phone number
    Italy
    +31 205 755 775
    +31 205 755 775
    Click up if you have successfully reached Louis Vuitton by calling +31 205 755 775 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +31 205 755 775 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +31 205 755 775 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +31 205 755 775 phone number
    100%
    Confidence score
    Netherlands
    +47 22 828 800
    +47 22 828 800
    Click up if you have successfully reached Louis Vuitton by calling +47 22 828 800 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +47 22 828 800 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +47 22 828 800 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +47 22 828 800 phone number
    100%
    Confidence score
    Norway
    +7 800 700 5058
    +7 800 700 5058
    Click up if you have successfully reached Louis Vuitton by calling +7 800 700 5058 phone number 2 2 users reported that they have successfully reached Louis Vuitton by calling +7 800 700 5058 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +7 800 700 5058 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +7 800 700 5058 phone number
    100%
    Confidence score
    Russia
    +34 902 100 878
    +34 902 100 878
    Click up if you have successfully reached Louis Vuitton by calling +34 902 100 878 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +34 902 100 878 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +34 902 100 878 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +34 902 100 878 phone number
    100%
    Confidence score
    Spain
    +46 86 119 200
    +46 86 119 200
    Click up if you have successfully reached Louis Vuitton by calling +46 86 119 200 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +46 86 119 200 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +46 86 119 200 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +46 86 119 200 phone number
    100%
    Confidence score
    Sweden
    +41 223 110 232
    +41 223 110 232
    Click up if you have successfully reached Louis Vuitton by calling +41 223 110 232 phone number 3 3 users reported that they have successfully reached Louis Vuitton by calling +41 223 110 232 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +41 223 110 232 phone number 1 1 users reported that they have UNsuccessfully reached Louis Vuitton by calling +41 223 110 232 phone number
    50%
    Confidence score
    Switzerland
    +86 400 658 8555
    +86 400 658 8555
    Click up if you have successfully reached Louis Vuitton by calling +86 400 658 8555 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +86 400 658 8555 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +86 400 658 8555 phone number 1 1 users reported that they have UNsuccessfully reached Louis Vuitton by calling +86 400 658 8555 phone number
    China
    +852 81 001 182
    +852 81 001 182
    Click up if you have successfully reached Louis Vuitton by calling +852 81 001 182 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +852 81 001 182 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +852 81 001 182 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +852 81 001 182 phone number
    100%
    Confidence score
    Hong Kong
    +81 120 001 854
    +81 120 001 854
    Click up if you have successfully reached Louis Vuitton by calling +81 120 001 854 phone number 2 2 users reported that they have successfully reached Louis Vuitton by calling +81 120 001 854 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +81 120 001 854 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +81 120 001 854 phone number
    100%
    Confidence score
    Japan
    +60 130 088 8586
    +60 130 088 8586
    Click up if you have successfully reached Louis Vuitton by calling +60 130 088 8586 phone number 2 2 users reported that they have successfully reached Louis Vuitton by calling +60 130 088 8586 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +60 130 088 8586 phone number 3 3 users reported that they have UNsuccessfully reached Louis Vuitton by calling +60 130 088 8586 phone number
    Malaysia
    +63 27 560 637
    +63 27 560 637
    Click up if you have successfully reached Louis Vuitton by calling +63 27 560 637 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +63 27 560 637 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +63 27 560 637 phone number 1 1 users reported that they have UNsuccessfully reached Louis Vuitton by calling +63 27 560 637 phone number
    Philippines
    +65 67 883 888
    +65 67 883 888
    Click up if you have successfully reached Louis Vuitton by calling +65 67 883 888 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +65 67 883 888 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +65 67 883 888 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +65 67 883 888 phone number
    100%
    Confidence score
    Singapore
    +27 117 849 854
    +27 117 849 854
    Click up if you have successfully reached Louis Vuitton by calling +27 117 849 854 phone number 2 2 users reported that they have successfully reached Louis Vuitton by calling +27 117 849 854 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +27 117 849 854 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +27 117 849 854 phone number
    100%
    Confidence score
    South Africa
    +82 234 321 854
    +82 234 321 854
    Click up if you have successfully reached Louis Vuitton by calling +82 234 321 854 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +82 234 321 854 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +82 234 321 854 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +82 234 321 854 phone number
    100%
    Confidence score
    South Korea
    +886 225 626 118
    +886 225 626 118
    Click up if you have successfully reached Louis Vuitton by calling +886 225 626 118 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +886 225 626 118 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +886 225 626 118 phone number 1 1 users reported that they have UNsuccessfully reached Louis Vuitton by calling +886 225 626 118 phone number
    Taiwan
    +66 26 647 272
    +66 26 647 272
    Click up if you have successfully reached Louis Vuitton by calling +66 26 647 272 phone number 2 2 users reported that they have successfully reached Louis Vuitton by calling +66 26 647 272 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +66 26 647 272 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +66 26 647 272 phone number
    100%
    Confidence score
    Thailand
    +971 800 884 8866
    +971 800 884 8866
    Click up if you have successfully reached Louis Vuitton by calling +971 800 884 8866 phone number 2 2 users reported that they have successfully reached Louis Vuitton by calling +971 800 884 8866 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +971 800 884 8866 phone number 1 1 users reported that they have UNsuccessfully reached Louis Vuitton by calling +971 800 884 8866 phone number
    33%
    Confidence score
    UAE
    +31 20 721 9441
    +31 20 721 9441
    Click up if you have successfully reached Louis Vuitton by calling +31 20 721 9441 phone number 0 0 users reported that they have successfully reached Louis Vuitton by calling +31 20 721 9441 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +31 20 721 9441 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +31 20 721 9441 phone number
    More phone numbers
  3. Louis Vuitton emails
  4. Louis Vuitton address
    22, avenue Montaigne, Paris, Colorado, 75008, France
  5. Louis Vuitton social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Louis Vuitton Category
Louis Vuitton is ranked 1 among 26 companies in the Luxury Brands category
#01 Louis Vuitton Louis Vuitton #02 The Net-A-Porter Group The Net-A-Porter Group #03 Michael Kors Michael Kors #04 Burberry Group Burberry Group #05 Prada Prada
Louis Vuitton Alternatives
Fashionphile 19 reviews Bergdorf Goodman 50 reviews The Net-A-Porter Group 42 reviews Prada 161 reviews Michael Kors 145 reviews