Menu
For Business Write a review File a complaint
CB Luxury Brands Louis Vuitton Experience at your LV Paris location
Louis Vuitton

Louis Vuitton review: Experience at your LV Paris location

S
Author of the review
12:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My name is Shayna Ahlstedt and I am writing to about an experience I recently had at your St Germain, Paris store. Unfortunately this was not a pleasant experience but I’m hoping that by sharing this, it will prevent someone from leaving feeling the same way I did.

My husband and I recently celebrated our 31st wedding anniversary with a trip to Paris and Italy this past August. We are of modest means so this was a trip we have saved up for, for a long time. We are small business owners and getting the opportunity to travel from Canada to Europe is a once in a lifetime experience for us. We were very excited. One of my bucket list items was to visit the flagship Louis Vuitton store as I’ve always loved and admired your brand. I’ve always dreamed of purchasing your luggage. So I thought, for our anniversary trip I would save up and finally purchase it, not only from Louis Vuitton storefront, but from your flagship store on St Germain.

On August 25th, I arrived with my husband to your store front. I was greeted by a man as I entered the store and was asked if I had an appointment. I let him know I didn’t but I had travelled from Canada and knew exactly which items I wanted to purchase. I would be quick and non-bothersome. I figured this would be OK as the store wasn’t overwhelmingly busy. However, instead of being admitted into the store, I was asked to take a seat to the side.

Seconds later, a group of young women entered the store. Without hesitation, or asking if these girls had an appointment, the man let them in the store without question, and also before me.

I immediately had to wonder what was so different with these girls compared to me that they were let in without hesitation, and what was wrong with me that I was told to wait at the side? It made me feel sad, judged and disappointed to say the least.

Again, I am writing to you to hopefully prevent anyone who doesn’t fit the model of these girls from being treated the same way I did. I left your store empty handed after being fully prepared to purchased luggage and an accessory purse. I don’t believe this experience is a proper representation of your brand, but unfortunately it was my experience. I hope you can address this with the store and individual so that you do not lose any further customers and as a result, sales.

Sincerely,

Shayna Ahlstedt

Desired outcome: Someone from LV acknowledges receipt & respond Bring attention to managers so future customers don't exp. the same. It hurts when you exp the "Pretty Women" treatment

0 comments
Add a comment

More Louis Vuitton reviews & complaints

Louis Vuitton - defective merchandise and poor customer service 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Louis Vuitton - terrible customer service 25
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Louis Vuitton - worst customer service 20
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Louis Vuitton - bad service and bad product 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Louis Vuitton Contacts

  2. Louis Vuitton phone numbers
    +1 (800) 103-9988
    +1 (800) 103-9988
    Click up if you have successfully reached Louis Vuitton by calling +1 (800) 103-9988 phone number 0 0 users reported that they have successfully reached Louis Vuitton by calling +1 (800) 103-9988 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +1 (800) 103-9988 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +1 (800) 103-9988 phone number
    India
    +33 144 132 222
    +33 144 132 222
    Click up if you have successfully reached Louis Vuitton by calling +33 144 132 222 phone number 4 4 users reported that they have successfully reached Louis Vuitton by calling +33 144 132 222 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +33 144 132 222 phone number 10 10 users reported that they have UNsuccessfully reached Louis Vuitton by calling +33 144 132 222 phone number
    France
    +1 (866) 884-8866
    +1 (866) 884-8866
    Click up if you have successfully reached Louis Vuitton by calling +1 (866) 884-8866 phone number 0 0 users reported that they have successfully reached Louis Vuitton by calling +1 (866) 884-8866 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +1 (866) 884-8866 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +1 (866) 884-8866 phone number
    USA and Canada
    +44 207 998 6286
    +44 207 998 6286
    Click up if you have successfully reached Louis Vuitton by calling +44 207 998 6286 phone number 6 6 users reported that they have successfully reached Louis Vuitton by calling +44 207 998 6286 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +44 207 998 6286 phone number 3 3 users reported that they have UNsuccessfully reached Louis Vuitton by calling +44 207 998 6286 phone number
    33%
    Confidence score
    United Kingdom
    +61 130 058 2827
    +61 130 058 2827
    Click up if you have successfully reached Louis Vuitton by calling +61 130 058 2827 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +61 130 058 2827 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +61 130 058 2827 phone number 3 3 users reported that they have UNsuccessfully reached Louis Vuitton by calling +61 130 058 2827 phone number
    Australia
    +43 15 336 151
    +43 15 336 151
    Click up if you have successfully reached Louis Vuitton by calling +43 15 336 151 phone number 2 2 users reported that they have successfully reached Louis Vuitton by calling +43 15 336 151 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +43 15 336 151 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +43 15 336 151 phone number
    100%
    Confidence score
    Austria
    +32 22 892 828
    +32 22 892 828
    Click up if you have successfully reached Louis Vuitton by calling +32 22 892 828 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +32 22 892 828 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +32 22 892 828 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +32 22 892 828 phone number
    100%
    Confidence score
    Belgium
    +45 33 151 022
    +45 33 151 022
    Click up if you have successfully reached Louis Vuitton by calling +45 33 151 022 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +45 33 151 022 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +45 33 151 022 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +45 33 151 022 phone number
    100%
    Confidence score
    Denmark
    +358 968 116 615
    +358 968 116 615
    Click up if you have successfully reached Louis Vuitton by calling +358 968 116 615 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +358 968 116 615 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +358 968 116 615 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +358 968 116 615 phone number
    100%
    Confidence score
    Finland
    +49 211 864 700
    +49 211 864 700
    Click up if you have successfully reached Louis Vuitton by calling +49 211 864 700 phone number 3 3 users reported that they have successfully reached Louis Vuitton by calling +49 211 864 700 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +49 211 864 700 phone number 1 1 users reported that they have UNsuccessfully reached Louis Vuitton by calling +49 211 864 700 phone number
    50%
    Confidence score
    Germany
    +353 16 590 294
    +353 16 590 294
    Click up if you have successfully reached Louis Vuitton by calling +353 16 590 294 phone number 2 2 users reported that they have successfully reached Louis Vuitton by calling +353 16 590 294 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +353 16 590 294 phone number 2 2 users reported that they have UNsuccessfully reached Louis Vuitton by calling +353 16 590 294 phone number
    Ireland
    +39 27 771 711
    +39 27 771 711
    Click up if you have successfully reached Louis Vuitton by calling +39 27 771 711 phone number 2 2 users reported that they have successfully reached Louis Vuitton by calling +39 27 771 711 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +39 27 771 711 phone number 2 2 users reported that they have UNsuccessfully reached Louis Vuitton by calling +39 27 771 711 phone number
    Italy
    +31 205 755 775
    +31 205 755 775
    Click up if you have successfully reached Louis Vuitton by calling +31 205 755 775 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +31 205 755 775 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +31 205 755 775 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +31 205 755 775 phone number
    100%
    Confidence score
    Netherlands
    +47 22 828 800
    +47 22 828 800
    Click up if you have successfully reached Louis Vuitton by calling +47 22 828 800 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +47 22 828 800 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +47 22 828 800 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +47 22 828 800 phone number
    100%
    Confidence score
    Norway
    +7 800 700 5058
    +7 800 700 5058
    Click up if you have successfully reached Louis Vuitton by calling +7 800 700 5058 phone number 2 2 users reported that they have successfully reached Louis Vuitton by calling +7 800 700 5058 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +7 800 700 5058 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +7 800 700 5058 phone number
    100%
    Confidence score
    Russia
    +34 902 100 878
    +34 902 100 878
    Click up if you have successfully reached Louis Vuitton by calling +34 902 100 878 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +34 902 100 878 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +34 902 100 878 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +34 902 100 878 phone number
    100%
    Confidence score
    Spain
    +46 86 119 200
    +46 86 119 200
    Click up if you have successfully reached Louis Vuitton by calling +46 86 119 200 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +46 86 119 200 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +46 86 119 200 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +46 86 119 200 phone number
    100%
    Confidence score
    Sweden
    +41 223 110 232
    +41 223 110 232
    Click up if you have successfully reached Louis Vuitton by calling +41 223 110 232 phone number 3 3 users reported that they have successfully reached Louis Vuitton by calling +41 223 110 232 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +41 223 110 232 phone number 1 1 users reported that they have UNsuccessfully reached Louis Vuitton by calling +41 223 110 232 phone number
    50%
    Confidence score
    Switzerland
    +86 400 658 8555
    +86 400 658 8555
    Click up if you have successfully reached Louis Vuitton by calling +86 400 658 8555 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +86 400 658 8555 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +86 400 658 8555 phone number 1 1 users reported that they have UNsuccessfully reached Louis Vuitton by calling +86 400 658 8555 phone number
    China
    +852 81 001 182
    +852 81 001 182
    Click up if you have successfully reached Louis Vuitton by calling +852 81 001 182 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +852 81 001 182 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +852 81 001 182 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +852 81 001 182 phone number
    100%
    Confidence score
    Hong Kong
    +81 120 001 854
    +81 120 001 854
    Click up if you have successfully reached Louis Vuitton by calling +81 120 001 854 phone number 2 2 users reported that they have successfully reached Louis Vuitton by calling +81 120 001 854 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +81 120 001 854 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +81 120 001 854 phone number
    100%
    Confidence score
    Japan
    +60 130 088 8586
    +60 130 088 8586
    Click up if you have successfully reached Louis Vuitton by calling +60 130 088 8586 phone number 2 2 users reported that they have successfully reached Louis Vuitton by calling +60 130 088 8586 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +60 130 088 8586 phone number 3 3 users reported that they have UNsuccessfully reached Louis Vuitton by calling +60 130 088 8586 phone number
    Malaysia
    +63 27 560 637
    +63 27 560 637
    Click up if you have successfully reached Louis Vuitton by calling +63 27 560 637 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +63 27 560 637 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +63 27 560 637 phone number 1 1 users reported that they have UNsuccessfully reached Louis Vuitton by calling +63 27 560 637 phone number
    Philippines
    +65 67 883 888
    +65 67 883 888
    Click up if you have successfully reached Louis Vuitton by calling +65 67 883 888 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +65 67 883 888 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +65 67 883 888 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +65 67 883 888 phone number
    100%
    Confidence score
    Singapore
    +27 117 849 854
    +27 117 849 854
    Click up if you have successfully reached Louis Vuitton by calling +27 117 849 854 phone number 2 2 users reported that they have successfully reached Louis Vuitton by calling +27 117 849 854 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +27 117 849 854 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +27 117 849 854 phone number
    100%
    Confidence score
    South Africa
    +82 234 321 854
    +82 234 321 854
    Click up if you have successfully reached Louis Vuitton by calling +82 234 321 854 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +82 234 321 854 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +82 234 321 854 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +82 234 321 854 phone number
    100%
    Confidence score
    South Korea
    +886 225 626 118
    +886 225 626 118
    Click up if you have successfully reached Louis Vuitton by calling +886 225 626 118 phone number 1 1 users reported that they have successfully reached Louis Vuitton by calling +886 225 626 118 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +886 225 626 118 phone number 1 1 users reported that they have UNsuccessfully reached Louis Vuitton by calling +886 225 626 118 phone number
    Taiwan
    +66 26 647 272
    +66 26 647 272
    Click up if you have successfully reached Louis Vuitton by calling +66 26 647 272 phone number 2 2 users reported that they have successfully reached Louis Vuitton by calling +66 26 647 272 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +66 26 647 272 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +66 26 647 272 phone number
    100%
    Confidence score
    Thailand
    +971 800 884 8866
    +971 800 884 8866
    Click up if you have successfully reached Louis Vuitton by calling +971 800 884 8866 phone number 2 2 users reported that they have successfully reached Louis Vuitton by calling +971 800 884 8866 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +971 800 884 8866 phone number 1 1 users reported that they have UNsuccessfully reached Louis Vuitton by calling +971 800 884 8866 phone number
    33%
    Confidence score
    UAE
    +31 20 721 9441
    +31 20 721 9441
    Click up if you have successfully reached Louis Vuitton by calling +31 20 721 9441 phone number 0 0 users reported that they have successfully reached Louis Vuitton by calling +31 20 721 9441 phone number Click down if you have unsuccessfully reached Louis Vuitton by calling +31 20 721 9441 phone number 0 0 users reported that they have UNsuccessfully reached Louis Vuitton by calling +31 20 721 9441 phone number
    More phone numbers
  3. Louis Vuitton emails
  4. Louis Vuitton address
    22, avenue Montaigne, Paris, Colorado, 75008, France
  5. Louis Vuitton social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
  7. View all Louis Vuitton contacts
Louis Vuitton Category
Louis Vuitton is ranked 1 among 26 companies in the Luxury Brands category