Menu
For Business Write a review File a complaint
LuckyLand Slots

LuckyLand Slots review: 200.00 winnings

S
Author of the review
4:32 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My first time playing luckyland slots I won 281.25. All of my information was submitted and verified but because my financial institution didn't have my new address on the financial statement I was denied my 200.00 redemption. I only decided to accept 200.00. I was informed by one of luckyland cs reps that it didn't matter if my address didn't match my ID card current address, mind you I been with this institution over 40 years. To make a long story short luckyland denied me my winnings. I can't understand why keep playing after allowed to purchase sweep coins, then winning, yet denied because of an error that's not my fault. The financial institution said they will send in 3 days a statement with my current address. The document has every thing on it my name, account number the items luckyland request yet they refuse to honor my winning redemption. I have submitted the financial document 3 times and yet luckyland keeps denying it. They know it'sme my name is all over it. I rather luckyland acknowledge their mistake and pay me what they owe me. I won 281.25 on 5/30/2024 between a little before or after 2:00 AM. Thank you.

Desired outcome: I would like for luckyland to pay me and disregard the old address on my financial statement.

Confidential Information Hidden: This section contains confidential information visible to verified LuckyLand Slots representatives only. If you are affiliated with LuckyLand Slots, please claim your business to access these details.

View 0 more photos
0 comments
Add a comment
  1. LuckyLand Slots Contacts

  2. LuckyLand Slots emails
  3. LuckyLand Slots address
    Matilda Court, Suites 5-7, Giuseppe Cali’ Street, Ta’ Xbiex- XBX, 1423, Malta
  4. LuckyLand Slots social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  6. View all LuckyLand Slots contacts
LuckyLand Slots Category
LuckyLand Slots is ranked 15 among 91 companies in the Gambling category