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Magnamail
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Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
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Magnamail
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www.magnamail.co.nz

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1.6 22 Complaints
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Magnamail Complaints 22

Resolved “$25, 000 winner” Resolved “Non Delivery Order No: 74712” Resolved “Letters send in mail box about winning”

How responsive is Magnamail's customer service?

3 Resolved
19 Unresolved

Total complaints: 22

Resolved complaints: 3 (14%)

Unresolved complaints: 19 (86%)

Poor 🫤
Magnamail is a rare visitor on ComplaintsBoard, so the pace of resolving complaints leaves much to be desired. We believe they should spend more time and effort on reviews to naturally grow customer loyalty. As for reviewers, we'd advise carefully reading existing reviews to understand what to expect. It's also helpful to go through the few complaints that Magnamail has already resolved to get a clear picture of their customer interaction and potential challenges in resolving your personal issue.
How is Magnamail’s rated by customers?

Magnamail’s earns a 1.6-star rating from 22 reviews, showing that the majority of customers are dissatisfied with their purchases.

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Keywords

order catalogue money scam won letter product company number winner prize promise received database name bank item win internet mail
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J
6:31 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Magnamail Non Delivery Order No: 74712

On February 1st I placed an order for:- D 315 BUY ONE GET ONE FREE--Size 34. Today Feb11, after making a phone call and waiting 35 minutes to receive an answer, I was informed that the item was unavailable. Why was I not advised of this so that I could make alternative arrangements. The cost for the item was debited against my credit card on Feb 2 and as yet I am waiting for reimbursement of the amount involved as the product is no longer available. You received prompt payment so I expect my credit card to be promptly adjusted. Please attend to this matter.
J. Moran.

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J
7:02 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

Magnamail Letters send in mail box about winning

HI there Im complaining about a letter from the mail saying that you have won one off this four prizes and then it says, order know, to find out what you have won, then I went with my husband and make an order, plus send it to them and then waitted about 21 days to receive it, then after that 21 days I rang them and they say thats true I just have to wait...

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Overview of Magnamail complaint handling

Magnamail reviews first appeared on Complaints Board on Mar 21, 2010. The latest review Desk lamp and pair shoes not received. was posted on Jun 5, 2022. The latest complaint $25, 000 winner was resolved on May 04, 2011. Magnamail has an average consumer rating of 2 stars from 22 reviews. Magnamail has resolved 3 complaints.
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  1. Magnamail Contacts

  2. Magnamail phone numbers
    +61 800 170 270
    +61 800 170 270
    Click up if you have successfully reached Magnamail by calling +61 800 170 270 phone number 9 9 users reported that they have successfully reached Magnamail by calling +61 800 170 270 phone number Click down if you have unsuccessfully reached Magnamail by calling +61 800 170 270 phone number 4 4 users reported that they have UNsuccessfully reached Magnamail by calling +61 800 170 270 phone number
  3. Magnamail emails
  4. Magnamail address
    10/472-492 Gardeners Road, Alexandria, Sydney, New South Wales, 2015, Australia
  5. Magnamail social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  7. View all Magnamail contacts
Magnamail Category
Magnamail is ranked 1136 among 1606 companies in the Online Shopping category
#1134 New Shop New Shop #1135 Jessie's Selection Jessie's Selection #1136 Magnamail Magnamail #1137 YepMe YepMe #1138 LedChristmasLights / HolidayLeds LedChristmasLights / HolidayLeds

Recent comments about Magnamail company

Products in general
1
I was advised by post that I'm one of 4 winners of $30, 000 with...
 Lucky Spinner
1
Magnamail Lucky cash Bonanza- go to 'cherrynz' - Nowhere can I find...
 I won 25K, yeah right!!
1
Magnamail rubbish
 Scamming people
2
This company uses offers of tempting prizes to lure the customer into...
 $25, 000 winner
50
Im not too sure about this magnamail rubbish!!!I have put through 4...
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