Magzter
Reviews and Complaints

i subscribed magazine Gold (999 for one year) my validity should be on july 2019, but after using 3 month my subscription showing expire, i mailed too many time to magzter about this isuu and attched my subscription payed bank proof, validity period screenshot from magzter app, but they don't responce, i m reader of magzter more the 2 years but now i feel magzter Reliability is questionable.

I recently purchased the magzter gold annual membership on 19.10.18 through a promotional link which promised 100% cashback (INR 999). When I was making the purchase on the magzter site it also showed that the full cash back would be credited in my Paytm account. However I have still not received cashback to my Paytm account. There is no response from customer care as well.
Email id: [protected]@gmail.com

I recently purchased the magzter gold annual membership on 15.10.18 (screenshot attached) through a promotional link which promised 100% cashback (INR 999). When I was making the purchase on the magzter site it also showed that the full cash back would be credited in my Paytm account. But while making the payment due to some internet error the magzter page didn't load but my amount got debited.

The next day my subscription got activated but I didn't receive any cash back. I know the cashback link is legit as I've purchased it previously for another account also ( I have attached the screenshot of the my earlier payment on 14.10.18 for which I received the cashback instantly). Since then I've been writing emails to magzter without any success. Please help me in this regard. My magzter id is [protected]@gmail.com.

I have subscribed for Magzter Gold subscription of INR 999 but after log in its showing No Subscription and I am unable to read any Magzines or article.
I subscribed for Africa Magzine and trying since yesterday but no result.
I tried your Android app as well but still same issue.
Request you to provide solution at earlies without any delay.
Pls activate same or refund my amount.

My subscription for Africa Birdlife was paid for through my apple account using the app on my iPad. I set it up to auto renew.

When my subscription ran out with the March/April 2018 issue the amount for the renewal was deducted from my apple account but my subscription was not renewed.

There appears to be no way to contact Magzter to query the problem and to get it sorted.

I find this to be an unacceptable practice.

Graham Burt
graham.s.[protected]@gmail.com

Dear Magzter

I have subscribed magzter online via the apps on 23 Sep (Sun).

My account number is my email [protected]@montfortsec.edu.sg

Initially i wanted to try free for 30 days but realised i could only access preview. So i decided to subscribe by a payment. So i subscribe i think S$5 per month if i am not wrong.

But now i realised that for new subscribers, there is promotion of S$49.99 per year.

Can i check am i entitled to this promotion S$49.90 per year?

U can reply me via email [protected]@montfortsec.edu.sg

Regards.

Mr Lim Kim Huat
Singaporean
HP [protected]

I had paid Rs 999/- as the annual subscription for Magzter gold at a discounted rate on 22nd September 2018 but I have not yet received any confirmation of the same. I am hereby enclosing a mobile screenshot of the message from the Indian Bank, crediting the money into your account. I wish to have the subscription as confirmed or the refund of the amount I paid as soon as possible.
My mail id is [protected]@gmail.com
Please do the needful.

On 6th of September, at 15:03 I received an intimation that Rs 1559.12 is deducted from my account [Axis Bank, India] I have no clue what is this company or what kind of transaction "I have allegedly made". This is complete fraud, and I never accepted subscribing anything of any sort. How could they get my bank account and on what authority some spurious agent could debit my bank account.

I've purchased the Magzter Family plan @ 1499/-. However, I'm getting no option to share it with family members. A couple of years back a relative had shared his subscription with me. But since then, it has expired for last two years. The renewal I've done is by my own payment. But under my Family, it still shows me that "[protected]@gmail.com shared his subscription with you"..which is quite stupid as I purchased a plan now and none shared it with me.

Can you please help me share it with others?

Have also sent you email. The case ID is: Magz489451.

Thanks

Hello,
I have subscribed for the one year Magzter gold service from you.
Below is the icicibank reference number for the debit.

MIN/MAGZTER INC/[protected]. This account is under my name which is Abraham John

Please connect the Magzter gold subscription I bought to my user Id = [protected]@gmail.com

Awaiting your response soon. Please contact me on Sanu, [protected]@gmail.com

Usually thozhilvartha(a Malayalam job magazine) will release on Saturday. I have been subscribed it for 1 year...but still on Tuesday after 3 days I didn't get thozhilvartha. Very poor and pathetic service from you.i kindly request you to please take necessary actions and kindly solve my issue asap.
More details please contact me at [protected]@gmail.com

HelloSir/MamGood Evening
MyEmail Id -Gnanasambanthan.[protected]@Gmail.Com
MyMob No -[protected]
Yesterday I Have Subscribe The MAGZTER GOLD OFFER ANNUAL Plan (999 Rs) Has Been Deducted My Bank Account .But Did Not Sign In For Magzter Web And Did NotT Receive Any Confirmation Code LOGIN OTP.So Please Kindly Help US To TheComplaint Or Please Refund Money.Please Resolve My Issue Of Complaint
Please To Check The Debit Amount Process My Acc No-[protected]
Thank You Sir

Thank you for using State Bank Internet Banking. Reference No. for Avenues India Private Lim transaction of Rs. 999.0 from A/c ending 9130 on 19-Jun-18 at 20:45 is IGADTROFC2.
I had subscribed your magzter for a year at special discount from your website the money was debited in account but I did not get any confirmation from you.so please do the needful.

Very disappointed in Magzter. they do offer a great product but there is no where on their website that points out how to cancel a membership. They also do not advise that they are about to, or have already, renewed the membership. I thought I cancelled my membership LAST YEAR, so I was surprised to see that they had made a deduction from my credit card. I cannot find anywhere on their website of how to cancel a membership. In my opinion this is a very shady practice. I have contacted their customer service, but no reply. I intend to lodge a complaint with my bank if this matter is not resolved in the next 7 days.
I urge anyone who is considering a membership with them to reconsider, as they are not very transparent with their cancellation practices. Proceed with caution.

I got charged for 2 issues of this through my Apple just now when I am buying only one, & the sad part is, no digital issue appeared on my iPad Pro. Please credit back the 2nd charge & let me download the first one charged. So disappointed about this. I hope it's not a rip-off or my hard-earned money going down the drainI have long been a customer. ———- Tess at [protected]@hotmail.com

I recently (June 2018) signed up for a gold subscription to Magzter but can't access customer support. FAQs on their website just open my app, take me to a subscription link or have no information. There is no contact information. as to where to send them an email

The subscription includes being able to share with family members but I haven't been able to work out how to do that. It is very frustrating,

Because of this, I have no email correspondence or chat to attach.
I would like to have a contact for them for their customer service or help line/
Having a few issues with the app too.

feel this could be a really good product both environmentally and for my hip pocket.

Wendy Smith

Hi

Recently i subscribed magzter gold but while registering the mail id . I gave wrong mail id and i am clueless what to do next. Money also been debited.

Wrong mail id:[protected]@gmail.com
Correct mail id:[protected]@gmail.com

Can you help in change to correct mail id, if not please cancel auto debit annual charge for wrong mail id created. ([protected]@gmail.com)

I have a subscription for magzter gold.

In your magazine, "smart reports" magazine is not available. Thename has now changed to "smart multibagger" it is published by smart verc under business, investment category. The last magazine is available is of march 21, 2108. Pl let me know if it is a paid magazine.

Kindly check if it can be made available.

I had done the online subscription of Magzter Gold subscription where by i can get one year Unlimited reading of thousands of magazines and premium article.

I had done the online payment on 30th mar 2018 for USD 15.33

But when i am login to Magzter i am unable to access the unlimited magazines.

So can you please help me out for the same.

Regards
Keyur Shah.
Email:[protected]@gmail.com

I was charged after 'cancelling' my magzter subscription. I complained and they got back with me in 24 hours.

FROM MAGZTER:
Thank you for contacting Magzter support. We are sorry for the inconvenience caused to you in this regard. Due to some technical glitch in our payment gateway the auto renewal of your ‘Magzter Gold' subscription was not cancelled. I have escalated this complaint to our billing team and they have now refunded the recent renewal charges of $9.99 USD back to your account and also the auto renewal of this subscription is now permanently removed from your account and you will not be billed again for this subscription. The refunded amount should be credited back to your account within the next 5-7 business days.
Please feel free to contact us again if you have any other questions.
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