Magzter
Reviews and Complaints

To whom it my concern
It is so frustrating that I cant have any access on my active subscription. I logged out because there are missing articles on the magazine. Then I was trying to get back but it says my email has been deleted. I still have my subscription up to may 2018. I was a member since early this year but I decided to stop it because of this incident. So disappointing. There are no access to have someone to trouble shoot this kind of situation that's why I decided to email you.
Please sort this out. I am enjoying reading your magazines until this problem occurred.
My email is [protected]@yahoo.com

I have written with my credit card details from all my accounts used for trial on magzter. I am getting the same response that no subscription is purchased. Then why does my credit card shows amount of INR 399 paid to magzter. I have shared all the necessary details yet they don't seem to locate the account for which it has been used and the reason for this payment.

Hello

I purchased the service through Apple Pay on Feb 7th subscribing to the magazine Stardust India.

Even though I was charged the fee of $ 6.52 on my credit card I was unable to read this magazine online as the site kept saying please pay, even though I had.

The ORDER ID from Apple pay is MQJ4WJHWDE. DOCUMENT # [protected]

Please get back and let me know how to go about it, I do not see any option to cancel either.
Today I also got an email from Magzster offering the same deal at about a $1.00 less.

I need this to be resolved at the earliest
Seema Das

I am using cashkaro site to purchase magzter gold subscription when I am paying 999 its get in processing and then get failed and also my money from sbi bank get deducted please help me please retailer my Thank you for using your SBI Debit Card 510XX3998 for a purchase worth Rs999.0 on POS [protected] at RetailCCA txn# [protected].This I got in message please help me magzter

I bought a one year subscription to the philippine tatler for [protected]@gmail.com but you keep sending her a link to your website asking her to pay us$2.99 per issue! please send her a correct link to the year's subscription that is already paid for!

Transaction id: [protected]

Transaction total amount: usd 19.99

Store credit used: usd 0.00
No title subscription/issue
1 philippine tatler 1 year

Magzter — Charging credit card without immediate prior permission

I had taken a Magzter Gold subscription offer a year ago with [protected]@gmail.com as my account id. I was extremely dissatisfied with the product (difficult downloads) and hardy ever used it. Unfortunately, i had done a credit card purchase and so Magzter had my credit card details.

I wasn't aware that the subscription was up for renewal since the subscription was hardly considered worth using. I had already written off my loss on this bad purchase decision. However on the annual renewal date, i was surprised by a text message that my account was charged by Magzter. Please note that there was no prior email or text notifications to warn / notify me that y account would be charged soon. This despite the fact that Magzter otherwise routinely spams my account with their promotion emails.

Had i known that Magzter would again charge me, i would have even ventured to cancel my credit card!. I have written back to them for a refund for a subscription that i have no intention of ever using but all i have got is an assurance to the effect is that that they wont charge me again next year in 2018!. As if i am not going to delete my magzter account about 11 months prior to that!. And they have also promised me store credits which probably would have been better deployed in improving their product and customer response.

I don't want to be a forced Magzter customer. I clearly want a refund for a product that i don't want!. I didn't sign-up to buy a 2 year subscription with payment every year so any renewal has to happen with my explicit permission just prior to charging my credit card.