Mahsa University
Reviews and Complaints

This is week is my first week of class and it has been changing the table for 4 times and the timetable is getting worse and worse and worse. For example, morning we have online class from 9am-11am but at 11.30 we have physical class and im staying in KL. Do u expect me to fly 150km/hr? Then theres a day that were having 2.30pm-4.30pm class only. From KL - Mahsa need RM14++ Tol fee im gonna pay this class for RM14++ for 5 months. If u say the the class from 9am-4pm is physical class im fine but im wasting so much time just to go for one class?

On February 6, I applied to study foundation in science at MAHSA University. In order to apply,I have to paid registration fee which is around rm 1800 to the MAHSA University before I was enrolled.

But some unfortunate events happened to my family which we are facing financial crisis where I would no longer able to study foundation.

I told all this sob story to them and they promised would give my refund soon

But today is June 12, I still haven't receive my refund yet.It is fraudulent.

I hope that I could get my money back

On 8 May 2024 hostel water supply was interrupted, hostel management inform that they will checking room if any water wastage. Apart from that, I was in library to do my assignment, then when I come back to my hostel room, I found out that my room light was all open and my things is being moved and shifted. This is so unreasonable and so disrespectful, if the person who stay inside the room is not there, they have no rights to just come inside people’s room without any permission! Im paying hostel fee every month then hostel management in-charge use spare key or master key to open the room without telling me, this is nonsense and disrespectful!

Department of EHS lecturers need to be retired ASAP. They cannot communicate with international students, keep delaying classes, don’t update with academic content, and just leave us students in utter chaos. They even have the audacity to keep online classes according to their comfort and convenience without even considering what students have to say.

As a student who live in a Hostel, I feel like I'm in a prison myself because we don't get the freedom as we want it to be. Most of us are pretty much adult and I feel like having the guard at the main gate itself is more than enough for the safety precaution. Apart from showing our MATRIC CARD, THE OUTPASS is more than enough to prove that we are the student that live in a Hostel. I pretty much think that we need to have a more freedom and CURFEW until 11:00pm is ridiculous we need to be treated as a university student and also like an adult, we pretty much could only HANG IN THE CAMPUS up until 11:00pm due to the absurd rules. We need to remove the curfew time and also let the student freely roam around the CAMPUS whenever they want! having the guard around the CAMPUS for nothing is useless :) if you could not even let the student roam freely in campus anytime, they want! I strongly think just remove the security guard! around the campus! and just let the security guard be only present at the main guard!

I am a first year MBBS student.

I came to the parking office on 27th January 2023, to register for hostel parking, only to be told that I had to come again on the 1st of February. I guessed that made sense because it would be easier for me to make monthly payments; So I would pay by 1st of every month's onwards. However, when I came to the office on the day we agreed on, I was asked to come again on the next day because “the system was down”. This continued to happen for the rest of the week (today is 5th of February). Mind that each day that I couldn’t park at the hostel parking I had to park at the regular visitor parking which costed me RM2 per entry. Had I gone out for lunch and dinner on the same day, it would cost me RM6. Overall, the experience dealing with the parking management was frustrating, helpless, and a complete waste of time.

This university is the useless university in Malaysia. I sent two of my student there to study and it’s been 3 weeks since I have made payment for their tuition fee. I have been waiting for payment receipt and they keep telling me today or tomorrow. I just wonder why it should take a whole finance department to give us receipt of payment which they confirm they have receive the payment. This is so discouraging because I used to have high rate Mahsa so high.

I came for a dental treatment with 3yr Student today 23 December 2022 and everything went well until the "professor" came in. I don't know his name, Indian, male. The "prof" is so rude with negative comment on patient's teeth condition like "terrible", sarcastic comment, and he even asked the student "how did you end up with this kind of case". I felt humiliated. No wonder I hear so many "first time patient" will never go back because of their "lecturer" not because of the treatment. This "horrible" lecturer gave me horrible experience At Mahsa Dentistry. I will never go back, and will tell people not to go there for a treatment.

I am a Chinese student enrolled in the Faculty of Business, Hospitality, Accounting & Finance, MAHSA University in May 2021, studying a full-time master's MBA program. All courses of study have ended in May 2022, and MAHSA delays issuance of graduation certificates for Chinese students with master's MBA degree.

Very worryingly, I was unable to contact the official school personnel responsible for resolving and dealing with this matter.

Sincerely ask for your help！

My e-mail：[protected]@mahsastudent.edu.my

Good Day.

I had a lot of trouble with the procurement department when it came to purchasing the items and reagent. I've already sent out the request form. The person in charge of purchasing has been delayed for three months and has yet to send the purchase order to those suppliers. As long as Mahsa does not improve their productivity and purchasing order procedure. I strongly discourage and do not recommend Mahsa University for your future studies. I'm hoping that Mahsa will take a strong stance on this issue. Thanks!

Since the physical classes have resumed, the dental year 1 students have been asked to use the auditorium in the humanity building for all the classes. But since day 1, the ac in the auditorium has not been working and students have been complaining about the heat and the poor ventilation. Students have also been requesting to change location of classes to lectures hall which there are plenty of empty lectures hall available everyday. However, despite all the complains to the year coordinator and lecturers, neither is the ac fixed nor the location of classes being changed. Other than the ac and the ventilation problems, the line and wifi are poor throughout the whole campus.

Date of the ac not working: 7/3/2022 - today

Location: Mahsa university bandar saujana campus, Humanity building, Auditorium.

There was PPV centre help in The campus and they said students to volunteer and they receive a certificate and allowances. It's been more than 2 months already there was no update about the allowances. Then recently they said they will transfer it our bank accounts. Currently me and some others didn't receive any allowances while only some of them received fully and some received half. What kind of management is this ….? If we contact the responsible person regarding this he ignore texts and says he is not responsible. Then if we asked a contact of a responsible person there is no responsible as well. Is there any favourism happening in distributing the allowances? The worst management I have ever known and they tricked students to volunteer.? By saying they will get allowances? I hope this reach to the responsible person…

I really hate the way some lecturers are teaching their students. I know online classes are not an effective method for us university scholars, but if the lecturers are just reading the slides, giving us journals to read, youtube links to watch, WHAT'S THE POINT I PAY RM+++++ TO ENROLL? Only to receive a valid certificate? Teach us, we need guides. Then when exams arrive, the questions aren't even what we learn STARIGHT from those powerpoint slides. At this rate, it's better to learn some other free valid online courses in the internet. We won't even bother the lecturer's time.

I'm just sick and tired with Mahsa when all they do is make money out of student. Seriously Mahsa? I agree you guys are doing a great job by having strict rule but it doesn't mean you can just simply grab a student and fined RM 1000. What happened to was, after class I walked to the cafeteria wanting to buy food and I realised this lady/lecturer kept on looking at me. According to the paper that I recieved her sign was (Sgtth) not sure what was her name. So I thought maybe she knew me or what so I let it go. While walking in, I was finding my phone in my bag to scan the code because there were many student behind me lining up to scan, some just walked in especially the lecturer. My duty as student I just walked in while finding and once I found it I turned towards the right to scan the code which was sticked toward the wall and suddenly this lady grabbed me and said "Why you didn't scan?" I said excuse me!? I was about to scan but you grabbed me. She said "sorry I have to fined you give you your name and ID. Non of your excuses will work". To make things cool as am the student was there I kept quiet and while waiting for her to write my fine I noticed some student just walking it and all they do is pick whoever they like. If your luck is bad today thadaa goodluck RM 1000 is on the way. I told myself it's ok it's only a fined. In my thought it will only me RM 50-200 but when she handed me the paper. It was RM 1000. What on earth? Are you for real mahsa? Plus I was wearing my mask. If I never wear my mask you can fined me how much you want (jokes your article just came out today). Before grabbing people like that, think first, let someone speak. Plus you know I never moved infront at all I was standing at the place where there is the code. If you guys love to make money what about your own stuff? You stuff can just walk in like that without scanning? Why? We student bring covid and stuff doesn't? If you wanna play the game, play it properly Mahsa! I have tried calling the Main building from the marketing - receptionist. All I tried and guess what was their answer "I wil transfer you to the person in charge" I have made 5 phone calls but still the same answer. Shame on you Mahsa. Agree agree even if its still my mistake I accept the blame whatever so but RM 1000? Have some sense please.
Mask we understand and I'm repeating myself again only today 26/4 we got the article about mask that we will get fined RM 1000. Everyday from guard hse - classroom all we do is scan scan scan. Just that 1 moment student can't find their phone and still wanting to scan after finding oh it's our mistake pay us RM 1000. Always play fair.
I will give you a suggestion, ask a lecturer to sit outside of the Cafe and monitor just like how our brothers guard monitor the student at faculty building do it like that. I'm pretty sure this is "cafe scan checking" is only going to last for few days few weeks lol. That's how mahsa get money from their student!

Whatever also I'm never going to pay that RM 1000. Thank you

Good day... Top management.

With regards to the dental student final transcript result.

Today, dated 06/10/2020.
As parents of the student, we are very concern and demand the top management of your university to review and improve your management attitude and behavior in handling the final transcript for the dental student this year which will affect the dental student mdc appointment booking for the posting which other university are very helpful and put priority to manage and speed up their student final transcript in order to increase their opportunity to line up with mdc appointment booking.

But your esteem university is not doing so and yet given lots of very unprofessional reason there is miscommunication between your finance department did not check and still unavailable to check the clearance. As the resulted students still need to wait further.

The promise to give the exam result by today 6/10/2020, which already behind other universities had to further delay to 13/10/2020.

It shows us your esteem university, does not value your student posting allocation after what your university teaching to become a dentist. By delaying the transcript result it will only give the impression of all the mahsa students are not having the competitiveness in getting the mdc booking appointment and other universities are doing better than mahsa.

Your kind attention and prompt action to rectify the above matter would be very much appreciated and hopefully your gain back the parent's confidence with your university.

I am so annoyed to have joined mahsa under dr prasanthi. I'd like to keep myself as anonymous but do note that i'm a self paying student in mahsa.Could just voice this out directly to
I wish to tell out directly but i'm afraid that I would be penalised for doing so and it would reflect in my marks.
During the online class and practical lab, everytime for the first class starting she will talk about 25mins of demotivation students such as "if you can't study about this subject, don't bother continue to study, you should be able to know all the answer since our first class and comparing previous batch and ours. You all are now in university, I don't need to teach basic cause you all should understand all this. If you're failure then you unable to pass this subject. If you don't know how to spell then i'm sure you cannot do this you won't understand as a human being you can't be good as a, b, c kind people" - she keep repeating this kind of demotivation sentences. Yes I understand but dr prasanthi don't need to repeat every class we attend, is really very annoying and wasting time of 25mins. Once every topic spoken, 2mins on the topic - 10mins of demotivation speeches again. Oh please stop demotivating students. Is really waste of the time that we couldnt even learn of all topic on the same day. Stop your demovivating speeches and try to talk more on those topics. I will complaint if continues, is really not talking on the topics but more on this rubbish demotivating talks. What's the point of paying university if this kind of lecturer love to look down on students and keep on demotivating?

I want to complaint that we should have standardize our examination for the whole university. I heard that some of the faculty from mahsa are taking online examination. This is not fair for students since some of students that stay outside of kl having problem buying tickets during this pandemic since they need to go back to campus for final. I would suggest the university having online examination for all years except for final year student since it will be burdened for student to come back. And also some of student already taking things from hostel to study online at home. Please do considered the students and dont decide only by one party. If mahsa did not take action regarding this I will bring this issues to higher minister of education and complaining regarding this issues.

1) at early january 2020, I faced with a terrible incident where there is a fat malay women sit at administration department and im as a new student that want to register at mahsa university need to faced such ignorance and really rude woman to me and my mother. As a new student or person that want to register at mahsa, I go straight to the admin counter at the section where we take the mahsa official shirt. But this woman give [censored] talk to me and my mom, where she scold us cuz come to her counter and ask question about want to take the shirt, I didnt know the rules that we need to take number to come at admin counter to take shirts, but she scold me (as a new student) and my mom (as a client)! My counselor was having a meeting and otw to see me, so she ask me to go to take the shirt first. I can see that the fat woman even want to have a fight with my counselor, she is really rude towards almost everyone. The reason she gave to us that she angry because she is hungry, what a [censored]ty excuses. Even my mahsa friends encountered the same incident with her! If mahsa didnt get rid that the most fat malay woman lady asap, I wouldnt recommended mahsa to anybody. And I dont want to furthering study here. Even most management at all university sucks, but at least we didnt have to encounter such bad behavior at administration counter. The front liners of university are the one who stand at admin, the one who can give good or bad reputation of university are the staff. Dont just simply take staff because they can be pay at low salary but take staff based on their behavior, the one who have good behavior can succeed at all time. But the one who have bad behavior can bring down whole company. The woman didnt say sorry at all and hides her nametag so that her name are unseen.

2) this online study at mahsa gives my reputation up and down. Some lecturer did change the time quiz to shorten time. At first I saw the quiz end at 5pm so I focus on study and didnt open lms to see the time again, but now I saw its already end at 12pm. I really want to complain about lecturers that become irrelevant towards the timing of qui. Different lecturers give different timing. And im really confused why they didnt have agreement in such thing. 1 subject got 3 lecturers and 3 lecturers are different in terms of quiz timing. So I want to know, are all the staff in mahsa is acting like a student? Really unsure about certain thing and didnt have an agreement on something?

I've really never seen such terrible services from one department! They're not helping me with my problems yet ignoring all my messages! Asking them a few more times n they be like 'not my job not my responsibilities' when the problem occured at their department! Recruiter especially! Everyday texting me to enrol for my degree paying for the registration fees when im not even done with my pre-u studies yet. Ok fine I paid and nxt time I ask her to settle my problem she legitly ignored all of my text! They're pushing my problems from one person to another, among their marketing team! What on earth is this!? Might as well just abolish the marketing team when they're waste of resources! Extremely terrible!