Maisie Maven
Reviews and Complaints

I have ordered on the 27 of April 2018 a product in this company " Invisible Lift Double Eyelid Stickers". I have payed with paypal and until today I didn't receive any information or delivery. The order number is ORDER #191142. I have payed $11.90 USD
through paypal.
They have sent an email confirming the purchase.
The Shipping method
Insured Shipping & Handling
As a resolution of my complaint I request a total refund of the amount already paid.

I noticed that although there are a lot of complains about this company it seems that they are still in business and announcing their products in the facebook and by email.

I am sending emails and emails to customer service regarding my order, MY ORDER# 172015 I placed it beginning of April and now is June and till now I didn't receive my order, also they are not answering my emails, I asked them for refund no one is replying. I asked for customer service phone # but all tries goes in vain. please help to get my money back.

Please advise, waiting for your reply and help.

Second request!

Still no response from your dishonest company. You are such liars, and cheat your customers. My name is patricia letzinger, phone [protected]. My address is 1306 william styron square, s., newport news, va 23606. You charged my chase visa card and I never received my product. I've written to you twice already and still have never received a response. I don't appreciate the fact that your home page does not have a phone number where you can be reached! That should have alerted me to begin with.

These strip break in half when you try and extract them from page. Every one I tried did so. It seems as if they have become brittle because of age. In addition, there are no instructions with the shipment.. The return policy states they must be returned in original condition. How can I do this. They are broken pieces. These are inferior SCAM products. This company has to be aware that almost everyone will not return because of costs involved and because of their return policy.

I placed an order for an eyebrow stencil after seeing it on FB. I placed my order on 4/4/2018. I received an email stating that it had been shipped but, it is now 5/28/2018 and I have not received my order. I can find no way of contacting the company so I guess I am just out of the money. It was not a large amount of money but, a company that does not deliver a product ordered is a sham. I will never order from this company again and I will shame them on FB. I am very disappointed

I placed an order April 12, 2018 and CS keeps only saying the order is on the way.
Almost 2 months and I dont want to wait anymore.
If in 7 days I dont receive my order or my money back I will sue this Company and you will never ever sale anything in the USA.
Will make sure everybody knows you are stealing the money from US citizens.
Today is May 22, 2018

i ordered invisible lift double eyelid stickers#195431 on 5/2/18. i get text messages saying on its way. i tried tracking my order. said it was sent back, i don't know why. why haven't i seen a refund for this item if its been sent back. if i don't receive it soon i want my order cancelled and a refund.
thanks
by the way you also don't have a phone number to contact you

I purchased the steam hair straighteners last July, worked perfectly until January of this year when they stopped steaming, the chamber is faulty. I have now sent between 7 and 10 emails to customer support and all I get is the automated response with a number but no one ever gets back to me. I have even tried emailing the email address that was on the original acknowledgement for the payment to no avail. All I want is a new water chamber.

I ordered the Glitter Lipstick on the 4th of November 2017. By 2 Feb 2018 I have not received my package and Amber from Maisie Maven wrote back that it might have gotten lost and she sent a replacement package. I still have not received anything! This company is Fraud. I paid $45.95 for something I never received. I need an answer. My order number is #106683

I am acting on behalf of my partner Rosa Race of 14 Linnet Grove, Birchwood, Warrington. She ordered a double eye lifting product last month and I paid £15 to you. Since then I have not heard anything from you and as yet have not received the goods or any communication from you. My partner is getting very upset about this. Could you please kindly let me know what is happening

I ordered some glitter lipstick almost two months ago. Haven't received nothing. Been emailing them, no response. Track the package and it keeps saying in transit for over a month. I wont a refund. I don't recommend this company to noone. Wish i would of read the reviews before i ordered. Very pissed off. I don't think i'll ever get what i ordered or a refund.

No response on my refund for lost shipment.

LAOCC1009134001YQ

Israel H. Will not even respond.

I sent the last time on May 10, 2018.
Your request 17936 is being reviewed.

I have sent 3 more with no response.

Original was This is a follow-up to your previous request #13037 "WHERE IS MY ORDER?"

I was told by Israel H in customer service that I had to come back to them in 60 days from date of payment which was May 12th.

I want my $19.90 refunded.

On april 14, 2018 I purchased four (4) orders of the "eyelift stickers" for my sisters for a mothers day present. My account was charged $31.97 along with an international fee because they are coming from china... But I never received them! It is now may 10th and mothers day is the 13th. I am really disappointed in this company! I feel ripped off and stupid for ever trusting you! No address or phone # should have clued me in that you are a fraud company and a true scam artist!

I have got this company through instagram Add.
On Aprill -11 -2018 I ordered "Invisible Lift Double Eyelid Stickers" (Transaction ID: 7UR736380E635452D) paid through paypal for $11.90,
I never receive the shipment. There is no physical address and phone nr, only email address, and I sent them email asking for refund, no respond at all.

Do not ever bother to order / try any merchandise from them.

Fraud! Scam!

By Nita

I ordered something that's I paid 26$ for and it was defective. i'm told to send the crap back but it's going to cost $16 to return. the item costa $18.95 plus I paid $5.95 shipping and i'm expected to pay to send back?! i'm very ticked off you won't make this good. plus I waited over 2 months for the product and on top of that I burnt myself from the batteries I installed in the unit. they turned fire hot w in seconds of putting in the item. tired 3 different sets! I want my money back and now won't even respond to me. i'm filing a complaint as well w bbb and a couple other places just for the principle. 🤬 account # 159345

You charged me 11.90 for an Oder, I did not get. On April 16, 2018. You did not send a confirming email to let me know it went thru or that it was ordered. DedeSmall @ yahoo.com. But now there is a charge. Can you give this some attention please thanks! The reference number is 8519124Fspp1b81ze. Please send me an email stating you have received this message.

January 7, 2018 I paid for an order #136240 which I didn't receive. I have 16 emails between myself and Amber from Maisie Maven Support. On March 10, 2018 the last email from Amber she stated that my order had been lost and I was going to be shipped another order and she would email me the tracking #. I never got an email from her. Since then I have emailed 4 times asking what the status was on my order and if they couldn't give me what I paid for they could at least refund my money! I'm really tierd of losing money on things I order and don't receive. I'd appreciate any help you can offer.

Thank you!
Susan Saldana
sue.sal.[protected]@gmail.com

Hi,

I bought Reopro™ Salon Professional Steam Hair Straightener in July last year, it have been working fine up until the last few week, my problem is the steam stop coming out. Please let me know what to do next.

Thanks

I sent this email on 10 April which got the reply to say someone will get back to me but I haven't heard from anyone yet. Its a shame that you have a great product (when it works) but the after sale support is so bad. Please let me know of what's going on.

Tik Pearse

Bought these for a christmas present after two months they won't turn off. Which is extremely dangerous could cause a fire. Contacted company who said to record what was happening. I did this sent it on no responce.I would like to claim my money back for a faulty dangerous producr. The straighteners only go off if unplugged at rhe mains. All i can say is its just as well i noticed!

I bought 4 lip gloss and was a very long time before I received them over three weeks. Have been trying to get a hold of them but no number I find that strange
My problem is that there was no seal on these gloss I have bought them I stores and other people a d you have to really twist to open. There was no seal on all of them I was sent used lip gloss and all 4 the same color.
So I would like my money back or send me what I ordered or let me pick colors out. I have been trying to get a hold of them. Very hard.
I have a strict income and ms so that would be great to catch a disease how gross
My e-mail is [protected]@aol.com and my phone number is [protected]. I spent 48.70 I sent two emails and the used issue not addressed. I am going to contact bbb and the attorney general office if I do not hear back immediately.
Thank you
June martin