Malls Tiles’s earns a 4.1-star rating from 7 reviews, showing that the majority of home renovators are very satisfied with their tile selections and service.
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Average Experience at Malls Tiles
My experience with Malls Tiles was average. The selection of tiles was good, but the customer service could be improved. The staff seemed knowledgeable but lacked enthusiasm. Prices were reasonable, but the store layout could be more organized.
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Pros
- Extensive Tile Selection
- High-Quality Products
- Competitive Pricing
- Expert Staff Guidance
- Convenient Showroom Locations
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Cons
- Limited geographic reach
- Vulnerability to economic downturns
- Competition from online retailers
- Reliance on real estate trends
Malls Tiles Complaints 1
Racism
Deep investigation is required on a racist ideology held among the most senior levels of management at Malls Tiles associated with certain cultural attitudes (some unique to the South African, specifically Durban, context). On paper, the policies may be sound, but there is very strong reason to suspect ideals being put forward covertly at top management level from Malls Tiles that is not in favour of people from a Tamil-speaking background and heritage. This is extremely serious and should be noted that people from a Tamil background form the largest part of the wider 'Indian' community in South Africa.
(Prefer to remain anonymous)
Firstly i also agree with the above
But it is not why i am here...
My story starts with me arriving at Malls Tiles in Durban at 9am on the morning of Tuesday 17/09/2013.
I walk through the door and get bombarded with sales people - i tell the sales person i want my experience/purchase here quick & fast.
We head to the back & find the matching tile i had in my hands.
The sales person says - lets go do the paper work, i replied i want this by the front door before i pay anything.
His reply was...don't worry - you will be out here within the next 10 minutes.
I pay, i wait 2 hours 30 minutes! Yes i waited the whole f?cken time - i would love to swear this company down to its core! CALM!
I have never ever had this type of problem in any retail shop regarding hardware etc as i do renovations for a living - this shop takes the cake!
Oh yes...the sales person whom assisted me when i first arrived, vanished from my sight after my first hour as he could see me indicating to him my watch on my wrist.
Conclusion - in this case its obvious, F?ck Malls Tiles :)
p.s look for the yellow sticker in the front of the shop which says you order can take up to 90 minutes!
also note there sale people LIE with their promise on a time.
VOMIT!
Is Malls Tiles Legit?
Malls Tiles earns a trustworthiness rating of 87%
Highly reliable. Use their services with confidence, yet trust but verify.
Malls Tiles has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Mallstiles.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Mallstiles.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Mallstiles.com you are considering visiting, which is associated with Malls Tiles, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Mallstiles.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- No reviews for mallstiles.com on popular sites. Be cautious and do additional research. Look for information about the Malls Tiles and be careful with personal information or transactions.
- Mallstiles.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The mallstiles.com may offer a niche product or service that is only of interest to a smaller audience.
- Malls Tiles protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Malls Tiles
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3. Writing the Title:
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4. Detailing the Experience:
- Provide detailed information about your experience with Malls Tiles. Include key areas such as transactions, the nature of the issue, steps taken to resolve it, the company's response, and the personal impact of the problem.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from Malls Tiles.
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8. Submission Process:
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Follow these steps carefully to effectively file your complaint or review about Malls Tiles on ComplaintsBoard.com.
Overview of Malls Tiles complaint handling
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Malls Tiles Contacts
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Malls Tiles phone numbers+27 31 207 6451+27 31 207 6451Click up if you have successfully reached Malls Tiles by calling +27 31 207 6451 phone number 0 0 users reported that they have successfully reached Malls Tiles by calling +27 31 207 6451 phone number Click down if you have unsuccessfully reached Malls Tiles by calling +27 31 207 6451 phone number 0 0 users reported that they have UNsuccessfully reached Malls Tiles by calling +27 31 207 6451 phone numberDurban+27 21 510 5500+27 21 510 5500Click up if you have successfully reached Malls Tiles by calling +27 21 510 5500 phone number 0 0 users reported that they have successfully reached Malls Tiles by calling +27 21 510 5500 phone number Click down if you have unsuccessfully reached Malls Tiles by calling +27 21 510 5500 phone number 0 0 users reported that they have UNsuccessfully reached Malls Tiles by calling +27 21 510 5500 phone numberCape Town
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Malls Tiles emailsethicsline@mallstiles.com87%Confidence score: 87%mallsdist@mallstiles.com84%Confidence score: 84%marketing@mallstiles.com79%Confidence score: 79%Salesmallsct@mallstiles.com78%Confidence score: 78%contractskzn@mallstiles.com74%Confidence score: 74%contractswc@mallstiles.com73%Confidence score: 73%mallsdbn@mallstiles.com10%Confidence score: 10%
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Malls Tiles social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 03, 2024
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