Mantra Care’s earns a 2.4-star rating from 9 reviews, showing that the majority of patients are somewhat dissatisfied with healthcare services.
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Awful company
They have people working for free. They promise to pay their providers but they don't. I've worked there and had to humiliate myself chasing them to pay me.
They onboarded me and promised $40 per session. Then they give me and total of $24 for 2 sessions. I chase them for payment, they send me a receipt of 24 that never made it to my account. I look for them to see what's wring, they ignore me.
Ii am now chasing more payments for October, they don't answer.
They are a nightmare. I will be needing therapy at the end of this. I was contacted by providers going through the same issue.
Claimed loss: USD240
Desired outcome: They should pay me and I'll leave because I don't want to work with them anymore.
Never saw a cent!
Mantra Care providers are at risk of needing mental health support themselves due to the stress of having to deal with a terrible app and lack of payment. These scammers get you to agree to be onboarded with them. By the time you realize that no matter how much you chase them you are not getting paid, it is too late and they already had 10-30 clients using your service for FREE. That's right, you work for free and there is no point trying to get the money from them. They wear you out until you're gone and let the next sucker in. Providers, stay away. Clients, find another app. You are also being used.
Recommendation: Run away! And clients, know they DO NOT PAY THEIR PROVIDERS
I was onboarded with them. We had an interview. I was promised $40USD per video session with my service as therapist. I agreed. After the first month without being paid I complained. It took me 4 weeks to get a response, no explanation, saying that it would be sorted. I was sent a receipt for 24USD, for 2 sessions I had provided, which is not the $80 they promised me - documented on email - to make matters worse, the receipt had no date and it never made into my account. Since I got in touch with other providers saying the same thing. Mantra Care creates fake receipts and try to use the free service from the providers for as long they can, until they realise and cut ties with the company, but they don't see a cent.
Customers are paying without knowing about the malicious way they deal with their providers.
The app is awful andI had a client had a full blown anxiety attack trying to have a session via the app. I took that client to Whatsapp and was penalized by Mantra Care.
I am shocked that this company can get away with this.
Therapist was excellent but the Company? Thieves!
The therapist was excellent but after a few sessions I realised I was paying them but they were not paying the therapist. I was appalled and moved on to seeing my therapist separately from mantra care out of my own volition. It's so low not to pay your personnel. The only good thing about mantra care, other than lower prices, is their personnel and it enraged me to know they're not cared for.
Recommendation: Therapists are great. Company is dishonest.
Huge scam
MantraCare is a huge scam. I worked for them as a service provider for 3 months, and didn’t get paid once. They kept telling me they would “release payments next week”, and when I asked them they would constantly ignore me. The app itself is also so incredibly difficult to use, I heard from several of my clients that they had paid for the services and couldn’t schedule an appointment with a therapist.
Their customer support sucks too, so whenever I tried to reach out to them to ask them to fix my clients’ issues with the app, they would take forever to respond.
I tried giving them the benefit of the doubt in hopes that they were just slow, but these people are dishonest scammers that take advantage of anyone that comes their way.
If you want to see a therapist, I suggest you put your money into a trustworthy therapy platform or find a private therapist.
Recommendation: Do NOT give them a penny.
Cannot figure out if it is a scam or just horrible customer service
July 14 - Registered for Mantracare
July 14 - realised that this would not work and First request to refund on first form (app lists wait 48 hrs for response)
July 15 - date listed as enrollment as per their documents.
July 18 or 19 - Second request for refund on second form (app lists wait 24 hrs for response)
July 20 - Third request for refund
July 21 - Mantra care request for reason why (no mention that therapist had been paid)
July 21 - Information and Fourth request for refund
July 24 - Check back in and Fifth request for refund
July 25 - Mantra care responds and tells me to talk to my therapist (even thought that would void my ability for a refund)
July 25 - SIXTH REQUEST FOR REFUND
July 26 - Mantracare says they cannot refund.
July 26 - provide them with dates and reference the policies and request refund again.
July 27 - Mantracare says that because I was assigned a therapist I do not qualify for a refund.
July 27 - I request a refund, and clarify that the policy listed states: “ A provider has already been assigned to you and you have started conversations/ sessions with the provider. In such cases, MantraCare needs to pay the provider anyhow.” specifying the “AND” regarding starting sessions.
July 28 - mantracare tells me because I filled out a preference form (aka signed up) that they paid the therapist as soon as they were assigned to me.
July 28 - I realize that they are blatantly ignoring the policy listed and request another refund.
Aug 4 - I follow up and request a response and my refund.
Aug 5 - MantraCare informs me the decision has been made (with no clarification on policies wording)
Aug 5 - I realize that I downloaded therapymantra, have been emailing [protected]@mantracare.com, and therapymantra.com links to all the mantra care pages. Upset I start thinking this is a scam. I email [protected]@mantracare.com and comment on the mimic, and email [protected]@mantracare.org and tell them there is an issue and someone impersonating.
Aug 6 - looking through the apps on the apple store, I realize mantracare and therapymantra are owned and developed by the SAME developer.
Aug 9 - the email to the .org is responded to by [protected]@mantracare.com and they tell me they will raise it with the “concerned department”.
Aug 9- I respond pointing out they responded from the different email, and it shows me that they are the same company so please refund as per the policy. Fairly sure this is a widespread scam.
Aug 10 - mantracare responds (clients and .com email) that they cannot process a refund because I was assigned a therapist, but will extend my subscription for a month.
Aug 10 - I again clarify the wording of the policy, ask for the refund and refuse the extended therapy.
Recommendation: if the customer care is this unclear, questionable, and does not adhere to its own written policies. One can assume that the therapists will be governed by a similar ethic.
You have been scammed. It's all about money! They have a robot therapist in their help for goodness sakes! These people are reckless, play with people's health and use honest people to do the work without paying them.
Reliable and Caring Healthcare Provider: My Experience with MantraCare
They really care about their patients and make sure they get the best care possible. I went to MantraCare for my back pain and they were able to provide me with the right treatment and medication. The doctors are very knowledgeable and explain everything in a way that is easy to understand. The facility is clean and well-maintained. The only downside is that sometimes the wait times can be a bit long, but it's worth it for the quality of care you receive. Overall, I highly recommend MantraCare for anyone looking for a reliable and caring healthcare provider.
Exceptional Therapy at Affordable Prices: My Experience at MantraCare
I went to MantraCare and it was great. The people there are super nice and they really know what they're doing. The therapy is cheap too, which is awesome. I definitely recommend it to anyone who needs help.
Effective and Understanding Therapy at Mantra Care: A Review
I gotta say, I tried out Mantra Care for some therapy sessions and it was pretty darn helpful. If you're feeling down in the dumps or anxious as all get out, I reckon you should give it a go.
The therapists there really know their stuff and they're super understanding. They don't judge you or make you feel bad for what you're going through. They just listen and help you figure out how to cope with your feelings.
I was a bit skeptical at first, but I'm glad I gave it a shot. It's nice to have someone to talk to who isn't gonna blab your secrets to everyone and who actually knows how to help you feel better.
Overall, I'd say Mantra Care is a solid choice if you're looking for some counseling. It's affordable, convenient, and effective. Give it a try and see for yourself!
Mantra Care Complaints 1
Online therapy
I began my membership with Mantra Care in August 2023. I was assigned a therapist and looked forward to our first meeting. I had never had therapy before, and was somewhat anxious about the meeting. I had downloaded the app and arranged with me Therapist a time that was convenient for both of us to meet. I stated this explicitly with the therapist...
Read full review of Mantra CareIs Mantra Care Legit?
Mantra Care earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Mantra Care has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Mantra Care has registered the domain name for mantracare.org for more than one year, which may indicate stability and longevity.
Mantracare.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Mantracare.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Mantracare.org you are considering visiting, which is associated with Mantra Care, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several mixed reviews for Mantra Care have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
Mantra Care website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- Mantra Care protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Mantra Care
At Mantra Care, the team of mental health professionals and volunteers work tirelessly to provide a wide range of services to those in need. These services include counseling, therapy, support groups, and educational resources that are designed to help individuals better understand and manage their mental health.
One of the key aspects of Mantra Care is its commitment to providing personalized care to each individual who seeks their help. The organization recognizes that every person's journey towards mental wellness is unique, and therefore, requires a tailored approach. The team of mental health professionals at Mantra Care takes the time to understand each individual's specific needs and concerns, and works with them to develop a personalized treatment plan that is designed to help them achieve their mental health goals.
In addition to providing direct mental health services, Mantra Care also works to raise awareness about mental health issues and reduce the stigma surrounding mental illness. The organization hosts workshops, seminars, and other educational events that are designed to educate the public about mental health and promote a greater understanding of the challenges that individuals with mental illness face.
Overall, Mantra Care is a vital resource for individuals who are struggling with mental health issues. The organization's commitment to personalized care, education, and advocacy has helped countless individuals on their journey towards mental wellness, and will continue to do so for years to come.
Overview of Mantra Care complaint handling
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Mantra Care Contacts
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Mantra Care phone numbers+91 93105 78771+91 93105 78771Click up if you have successfully reached Mantra Care by calling +91 93105 78771 phone number 0 0 users reported that they have successfully reached Mantra Care by calling +91 93105 78771 phone number Click down if you have unsuccessfully reached Mantra Care by calling +91 93105 78771 phone number 0 0 users reported that they have UNsuccessfully reached Mantra Care by calling +91 93105 78771 phone number
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Mantra Care emailscontact@mantracare.org99%Confidence score: 99%Support
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Mantra Care social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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