My daughter and I went to Marshalls in Mequon, Wisconsin to purchase a winter coat. When she picked out the coat it had a red reduced priced coat in the amount of $54. The clerk and the manager Dorta, expressed to me that, "I cannot purchase the coat at that price." I asked her, "why" and she stated that the price was in correct. I expressed to her, "that is the price on the coat and that she should honor it." She told me, "She cannot. I then asked her for the store managers name which is Rick Wysocki.
I am not a person who is looking for something for nothing. I believe in paying my own way in life. In the past 2 years I have literally spent thousands of dollars with your store. Last night I was embarrassed that something seemingly so simple could have very well been remedied by honoring the price that was on the tag
Desired outcome: For the company to do right by their long-term customer