Menu
For Business Write a review File a complaint
Mattamy Homes

Mattamy Homes review: Home buying

E
Author of the review
3:37 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am writing to express my extreme dissatisfaction and anger with the recent experience my family and I have had with Mattamy Homes. We were in the final stages of purchasing what was promised to be our dream home, only to have our hopes and plans completely shattered by your company's inexplicable and unprofessional actions.

After carefully selecting and finalizing all the details, we were ready to sign the contract for our new home. This was a significant and emotional decision for my family, and we trusted Mattamy Homes to deliver on their promises. However, just when everything seemed to be in place, we were informed that the terrain we had chosen was being transformed into model houses. This decision was made without any prior notice or consideration for the commitments made to us.

The fact that everything sold to us has now become "water under the bridge" is not only infuriating but also unacceptable. We invested considerable time, energy, and emotion into this process, only to be met with disregard and disrespect. Your company's actions have caused immense stress and disappointment, and have left my family feeling betrayed and angry.

This is not how a reputable company should treat its customers. We demand an immediate explanation for this decision and a resolution that rectifies this situation. We expect Mattamy Homes to take full responsibility for the promises made to us and to provide an appropriate and satisfactory solution.

I hope this letter makes it clear how deeply upset and angry we are with Mattamy Homes. We trusted your company with one of the most important decisions of our lives, and you have utterly failed us. We expect swift and decisive action to address this matter.

Sincerely,

Erick Tavares

Claimed loss: My dream.

Desired outcome: They give me what they promise.

Confidential Information Hidden: This section contains confidential information visible to verified Mattamy Homes representatives only. If you are affiliated with Mattamy Homes, please claim your business to access these details.

0 comments
Add a comment

More Mattamy Homes reviews & complaints

Mattamy Homes - poor quality workmanship 26
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mattamy Homes - poor quality ceramic tile installation 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mattamy Homes - seizure of down payment 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mattamy Homes - audio video bridge not installed correctly.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mattamy Homes - rip off 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Mattamy Homes Contacts

  2. Mattamy Homes phone numbers
    +1 (416) 637-0900
    +1 (416) 637-0900
    Click up if you have successfully reached Mattamy Homes by calling +1 (416) 637-0900 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (416) 637-0900 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (416) 637-0900 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (416) 637-0900 phone number
    Head Office
    +1 (905) 203-3900
    +1 (905) 203-3900
    Click up if you have successfully reached Mattamy Homes by calling +1 (905) 203-3900 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (905) 203-3900 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (905) 203-3900 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (905) 203-3900 phone number
    Halton / Hamilton Divisional Office
    +1 (905) 907-8888
    +1 (905) 907-8888
    Click up if you have successfully reached Mattamy Homes by calling +1 (905) 907-8888 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (905) 907-8888 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (905) 907-8888 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (905) 907-8888 phone number
    GTA Divisional Office & Customer Care
    +1 (905) 888-8282
    +1 (905) 888-8282
    Click up if you have successfully reached Mattamy Homes by calling +1 (905) 888-8282 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (905) 888-8282 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (905) 888-8282 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (905) 888-8282 phone number
    Markham, The Condominiums Of Cornell
    +1 (905) 875-2692
    +1 (905) 875-2692
    Click up if you have successfully reached Mattamy Homes by calling +1 (905) 875-2692 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (905) 875-2692 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (905) 875-2692 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (905) 875-2692 phone number
    Milton, Hawthorne South Village
    +1 (905) 552-1184
    +1 (905) 552-1184
    Click up if you have successfully reached Mattamy Homes by calling +1 (905) 552-1184 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (905) 552-1184 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (905) 552-1184 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (905) 552-1184 phone number
    Kleinburg, Kleinburg Summit
    +1 (905) 846-3172
    +1 (905) 846-3172
    Click up if you have successfully reached Mattamy Homes by calling +1 (905) 846-3172 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (905) 846-3172 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (905) 846-3172 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (905) 846-3172 phone number
    Brampton, Mount Pleasant
    +1 (905) 469-6238
    +1 (905) 469-6238
    Click up if you have successfully reached Mattamy Homes by calling +1 (905) 469-6238 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (905) 469-6238 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (905) 469-6238 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (905) 469-6238 phone number
    Oakville, The Preserve
    +1 (905) 683-9177
    +1 (905) 683-9177
    Click up if you have successfully reached Mattamy Homes by calling +1 (905) 683-9177 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (905) 683-9177 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (905) 683-9177 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (905) 683-9177 phone number
    Whitby & Pickering
    +1 (905) 737-3755
    +1 (905) 737-3755
    Click up if you have successfully reached Mattamy Homes by calling +1 (905) 737-3755 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (905) 737-3755 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (905) 737-3755 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (905) 737-3755 phone number
    Richmond Hill, Richmond Green
    +1 (647) 352-1233
    +1 (647) 352-1233
    Click up if you have successfully reached Mattamy Homes by calling +1 (647) 352-1233 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (647) 352-1233 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (647) 352-1233 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (647) 352-1233 phone number
    Scarborough, Thomson Towns
    +1 (705) 645-6448
    +1 (705) 645-6448
    Click up if you have successfully reached Mattamy Homes by calling +1 (705) 645-6448 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (705) 645-6448 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (705) 645-6448 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (705) 645-6448 phone number
    Bracebridge, White Pines
    +1 (905) 907-3884
    +1 (905) 907-3884
    Click up if you have successfully reached Mattamy Homes by calling +1 (905) 907-3884 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (905) 907-3884 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (905) 907-3884 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (905) 907-3884 phone number
    Bracebridge, White Pines
    +1 (905) 726-1313
    +1 (905) 726-1313
    Click up if you have successfully reached Mattamy Homes by calling +1 (905) 726-1313 phone number 0 0 users reported that they have successfully reached Mattamy Homes by calling +1 (905) 726-1313 phone number Click down if you have unsuccessfully reached Mattamy Homes by calling +1 (905) 726-1313 phone number 0 0 users reported that they have UNsuccessfully reached Mattamy Homes by calling +1 (905) 726-1313 phone number
    King City, The Estates Of King Township
    More phone numbers
  3. Mattamy Homes emails
  4. Mattamy Homes address
    66 Wellington Street West, Suite 5500, Toronto, Ontario, M5K1G8, Canada
  5. Mattamy Homes social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024