Menu
For Business Write a review File a complaint
CB Telecommunications Maxis Communications poor service in fixing internet disruption.
Maxis Communications

Maxis Communications review: poor service in fixing internet disruption.

T
Author of the review
5:32 am EST

Ceo of maxis,

Please look into this matter... Made a report on 21/12/2019 on internet broadband disruption and the report no is c 233 49531.
Then has been following up on 22/12 and 23/12 was told that the problem was being looked into. Called on 24/12 and was told technician will come to fixed the down
Broadband internet on 26/12.
Called on 10.15 am 26/12, was informed the technician was on the way. Waited till 11.30 am and called and was inform there would be a delay. Technician will come after lunch. Called again at around 4.00pm and was told technician was on the way again. By 5.30pm, called again and technical department could not give a definitive answer on when the technician will come.
My questions...
1) are we getting the service free?
2) are your technicians having problem keeping promises or disability in time management?
3) since maxis had monopolized the broadband service in pusat bandar puchong, we have no choice but to tolerate the inefficiency of your technician?
4) I have been calling maxis since 21/12 and no one from maxis has ever called to update. Maybe because you have monopoly in pusat bandar puchong?

0 comments
Add a comment
  1. Maxis Communications Contacts

  2. Maxis Communications phone numbers
    1800 821 123
    1800 821 123
    Click up if you have successfully reached Maxis Communications by calling 1800 821 123 phone number 5 5 users reported that they have successfully reached Maxis Communications by calling 1800 821 123 phone number Click down if you have unsuccessfully reached Maxis Communications by calling 1800 821 123 phone number 5 5 users reported that they have UNsuccessfully reached Maxis Communications by calling 1800 821 123 phone number
    Personal
    1800 821 919
    1800 821 919
    Click up if you have successfully reached Maxis Communications by calling 1800 821 919 phone number 0 0 users reported that they have successfully reached Maxis Communications by calling 1800 821 919 phone number Click down if you have unsuccessfully reached Maxis Communications by calling 1800 821 919 phone number 3 3 users reported that they have UNsuccessfully reached Maxis Communications by calling 1800 821 919 phone number
    Business
    +60 12-345 1123
    +60 12-345 1123
    Click up if you have successfully reached Maxis Communications by calling +60 12-345 1123 phone number 0 0 users reported that they have successfully reached Maxis Communications by calling +60 12-345 1123 phone number Click down if you have unsuccessfully reached Maxis Communications by calling +60 12-345 1123 phone number 0 0 users reported that they have UNsuccessfully reached Maxis Communications by calling +60 12-345 1123 phone number
    Maxis WhatsApp Support
    123
    123
    Click up if you have successfully reached Maxis Communications by calling 123 phone number 0 0 users reported that they have successfully reached Maxis Communications by calling 123 phone number Click down if you have unsuccessfully reached Maxis Communications by calling 123 phone number 0 0 users reported that they have UNsuccessfully reached Maxis Communications by calling 123 phone number
    Within Malaysia - Maxis Mobile Line
    1 800 82 1123
    1 800 82 1123
    Click up if you have successfully reached Maxis Communications by calling 1 800 82 1123 phone number 2 2 users reported that they have successfully reached Maxis Communications by calling 1 800 82 1123 phone number Click down if you have unsuccessfully reached Maxis Communications by calling 1 800 82 1123 phone number 7 7 users reported that they have UNsuccessfully reached Maxis Communications by calling 1 800 82 1123 phone number
    2%
    Confidence score
    Within Malaysia - Other Lines
    +60 3-7492 2123
    +60 3-7492 2123
    Click up if you have successfully reached Maxis Communications by calling +60 3-7492 2123 phone number 0 0 users reported that they have successfully reached Maxis Communications by calling +60 3-7492 2123 phone number Click down if you have unsuccessfully reached Maxis Communications by calling +60 3-7492 2123 phone number 0 0 users reported that they have UNsuccessfully reached Maxis Communications by calling +60 3-7492 2123 phone number
    From Abroad - Standard Charges Apply
    More phone numbers
  3. Maxis Communications emails
  4. Maxis Communications address
    Menara Maxis KLCC, Off Jalan Ampang, Kuala Lumpur, 50088, Malaysia
  5. Maxis Communications social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2024
Maxis Communications Category
Maxis Communications is ranked 46 among 346 companies in the Telecommunications category

Most discussed Maxis Communications complaints

maxis fibre
3
(opinions to this review)