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McDonald's

McDonald's review: Manager Karina

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12:56 pm EST
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The manager Karina at the Cairo, NY location seems very inept and inexperienced. First, I ordered 2 bagel sandwiches using the "Buy One, Get One" receipt coupon. Upon receiving the receipt for this order, the receipt was completely illegible. You could not even read the order number. I asked for a manager. Karina, with no name tag, I had to ask for her name, comes and I explained the fact that my receipt was unreadable. She retreats to the rear of the restaurant to obtain a legible receipt. Meanwhile 2 other patrons received their unreadable receipts, stating it does not show what was charged to their respective credit cards. Karina returns with a somewhat more legible receipt and states to me "You were just in the Drive-Thru." I stated I was not and why would I be IN THE STORE if I was at the Drive Thru ? She retorts with, "You can only get one discount per day w/ the receipt coupon. Evidently, she is Making Up The RULES to her liking. If I wanted to use 10 Receipt Coupons for 10 Individual Orders, I could. There is Nothing stated on the Receipt Coupon indicating a Limit on Orders. I found her very Condescending to say the least.

Desired outcome: I would like an Apology from this employee.

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  1. McDonald's Contacts

  2. McDonald's phone numbers
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    Germany
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    32%
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    Russia
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    110 N Carpenter St., Chicago, Illinois, 60607, United States
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