CB Fast Food Chains McDonald's purchase two gift cards that were not activated

McDonald's review: purchase two gift cards that were not activated 11

Lynise Keller

Sep 28, 2008 9:52 am EDT

Review updated: Jan 06, 2023

Featured review

9/28
I purchased two McDonald's gift cards for $5 on each. The employee who activated them did it incorrectly and I did not find out until 3 weeks later when the two individuals tried to use them that they were never activated. I no longer have the receipt, I went to the original store and did not get any help. I called customer service and was told that they would not honor the 2 $5 cards. So, I spent $10 at McDonald's and received no product due to employee error. If this is how McDonald's does business then I plan to never doing business with them again. I plan on telling whoever will listen not to do business with them. Sincerely submitted, Lynise Keller

11 comments

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uknowwho

2 comments

uknowwho of US

May 05, 2009 3:33 am EDT

wow! you must not be too bright. ther is really no way to activate a card wrong if you would have checked the receipt BEFORE you left it will clearly say that the card is activated and the amount that is on the card. whoever was receiving the gift card probably did not the whole FIVE DOLLARS yo were going to spend on them anyway. get a clue!

Toboggan

Redmond, US

2 comments

Toboggan of Redmond, US

Feb 14, 2010 7:49 pm EST

Same things happened to us. My sister sent us three $5 McDonald's gifts cards for our three children, and another three $5 gift cards to our other sister. None of the cards were activated. That is $30 added to your $10, six more disapointed children, and four more parents that basically paid double for Happy Meals. I hope as the previously respondant suggests that my sister was not actually charged $30 for the unusable gift cards. Better that than employee error.

Toboggan

Redmond, US

2 comments

Toboggan of Redmond, US

Feb 14, 2010 11:25 pm EST

Follow up: I did find that my thre McDonald's gift cards were "not found" when I called the toll free number. Using the Web site, all three gift cards were registered as still having $5 each. I wonder which the store uses? Guess I'll have to bring my mobile phone with Internet access with me to the store.

Sambysamara

1 comments

Sambysamara of US

Jan 06, 2016 4:31 pm EST

I got a McDonald's gift card I didn't get a receipt from the person who got it, but women I went to check my balance it said that it wasn't found or not activated. I have no idea if it would work and that person that posted the first comment mut have the biggest head to thank that because I and others have jade the same problem so you can go reevaluate what you stupid head just said.

angiedhutch

2 comments

angiedhutch of US

Feb 03, 2016 1:15 pm EST

I bought one yesterday(or so I thought)They sure charged my debit card anyway, I spent 25.00 on a worthless piece of plastic! I checked it before sending it in a birthday card to a mentally handicapped relative who doesn't drive, actually has to take a bus to get to her nearest mcdonalds but is what she enjoys on her way home from seeing her counselor every week. How glad I am I did't have to put her through the disappointment, embarrassment and hunger after her all say excursion resulting from this worthless card! Equally bad -i myself am not working at this time and it was difficult to even afford this, much less to get ripped off and now have to drive over to the thieves who did this and go through hell trying to get my money back and not lose my temper!~Too late!BTW, I do have my receipt and it still is an unactivated card!

angiedhutch

2 comments

angiedhutch of US

Feb 03, 2016 1:20 pm EST

It won't let me edit. I was in a hurry so I don't want to hear from any fools thinking I don't know about it already!DIDN'T. ALL DAY. I. There, Happy?I

Louis Casconi

1 comments

Louis Casconi of US

Jul 07, 2016 9:48 am EDT

I'd be a little reluctant to purchase an Arch Card from McDonald's. Their website seems to have a few glitches. I can't login to check my card balance or reload it. Thank God, the cashier knew how to activate it, and it was loaded with the right amount $5.00. I would advise anyone purchasing an Arch card, that they buy one, and load with the minimum amount $5.00.

Dena Porter

1 complaint

1 comments

Dena Porter of US

Mar 21, 2022 2:33 am EDT

Daughter received a $25 gift card for Christmas and I guess was not activated. It is of no use I guess,,, She just threw away $25... FRUSTRATED

D Nieuwenhuis

1 comments

D Nieuwenhuis of US

Jun 01, 2022 8:03 am EDT

I bought two $25. McDonald Gift cards at Loblaws Superstore November 2021. The Receipt indicates that they have been activated, but when I go to use them, they did not work and no balance shows, not even a 0 balance. The cards themselves are smaller then the normal gift card. The grocery store is not willing to acknowledge they may have sold me faulty gift cards, and McDonalds is telling me to call head office. One of these big Corporations should be willing to correct this mistake and give me new gift cards.

George_h

Scarborough, CA

1 comments

George_h of Scarborough, CA

Oct 13, 2022 6:36 pm EDT

Verified customer

My son gave me 5 $20 McDonalds card. One was not accepted by store. He advice me to contact head office and head office advice me to contact the gift card team. The gift card team advise me to contact head office. I checked online and confirmed balance on the card is $25.

AnonymousGray

1 comments

AnonymousGray of US

Jan 06, 2023 11:10 pm EST

Same deal with me bought 2 10.00 gift cards for kids for Christmas and store refused to honor the gift cards and wouldn't refund even with receipt the card was never activated and I think this is poor customer service location Savannah TN

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