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i have used the neck and chest cream that gave me a red rash. then i also used the eye lift cream. and my eyes swelled up . underneth swelling as well.
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Have seen these same products advertised on infomercials, They always offer a 30 day money back guarantee.Have you returned these products to the Company you purchased them from?
S
S
Super-Unhappy Customer
US
1 comments
Super-Unhappy Customer
of US
Sep 23, 20119:44 pm EDT
Yes - that is common practice for them! I returned my shipment and they told me it would take 4 - 6 weeks for the credit. In the meantime they continued charging me. After 6 weeks and no credit I called back and they said they never received it my shipment - THIS IS OBVIOUSLY THEIR STANDARD! I had the UPS tracking number, but that wasn't good enough...they said they had to send me an affidavit VIA SNAIL MAIL (A LEGAL DOCUMENT THEY CANNOT EMAIL, yea right!) which I have to sign and return in order to get the credit. Ridiculous! Clearly they try to make you jump through hoops over and over until you give up. After much arguing and NO cooperation from the customer service rep I talked to an extremely fake supervisor who promised he would refund - let's see! THIS IS A HORRIBLE COMPANY! Not to mention the product made me break out horribly!
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C
Cranky Old Lady
Mills, US
1 complaint
163 comments
Cranky Old Lady
of Mills, US
Oct 17, 20115:06 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
Sounds like you need to talk to your credit card company and tell them you are not authorizing any future payments to them for these products. And If that does'nt work tell them your not going to be doing business with them any longer. Or maybe you just need a pre-paid credit card, If the funds are not available they cant get them.
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paprikajo
Port St. Lucie, US
1 comments
paprikajo
of Port St. Lucie, US
Dec 23, 20139:33 am EST
I have broke out in a rash under my eye and it became very puffy!
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Oct 29, 2024
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Have seen these same products advertised on infomercials, They always offer a 30 day money back guarantee.Have you returned these products to the Company you purchased them from?
Yes - that is common practice for them! I returned my shipment and they told me it would take 4 - 6 weeks for the credit. In the meantime they continued charging me. After 6 weeks and no credit I called back and they said they never received it my shipment - THIS IS OBVIOUSLY THEIR STANDARD! I had the UPS tracking number, but that wasn't good enough...they said they had to send me an affidavit VIA SNAIL MAIL (A LEGAL DOCUMENT THEY CANNOT EMAIL, yea right!) which I have to sign and return in order to get the credit. Ridiculous! Clearly they try to make you jump through hoops over and over until you give up. After much arguing and NO cooperation from the customer service rep I talked to an extremely fake supervisor who promised he would refund - let's see! THIS IS A HORRIBLE COMPANY! Not to mention the product made me break out horribly!
Sounds like you need to talk to your credit card company and tell them you are not authorizing any future payments to them for these products. And If that does'nt work tell them your not going to be doing business with them any longer. Or maybe you just need a pre-paid credit card, If the funds are not available they cant get them.
I have broke out in a rash under my eye and it became very puffy!