Menu
Write a review
File a complaint
MediaFire Customer Service Phone, Email, Contacts

MediaFire
Reviews and Complaints

www.mediafire.com

Learn how the rating is calculated

1.6 3 Reviews 12 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

MediaFire Reviews 3

ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

MediaFire Great file shearing service but :( is ban in many countries

Great file shearing service but :( is ban in many countries. I mostly use this service to share designs with my clients. And so sometime they can't open it.

Read full review of MediaFire
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

MediaFire I've used mediafire for a while now and never had a

I've used mediafire for a while now and never had a bad experience, both as a free and paid user. Really easy to use and quick upload and download speeds.

Read full review of MediaFire
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

MediaFire M?kemmel

M?kemmel eline sa?l?k ?ok g?zel bir sayfa olacak buna inan?yorum kolay ula?lmas? gereken bir site sadece

Read full review of MediaFire
Hide full review

MediaFire Complaints 12

ComplaintsBoard
R
8:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

MediaFire P. A. T. H. E. T. I. C. - NO SUPPORT WHATSOEVER

ABSOLUTELY NO POINT IN SPENDING A. N. Y. MONEY BUYING A "PRO" SUBSCRIPTION! These people just made an upload site, and try to sell a service without providing ANY support for it. If it doesn't work (a LOT of things, like the 1-time download links they advertise they have!), you can email them, but all you'll ever get is automated replies. AT BEST, you MAY get a human to reply at SOME POINT (...), but all you'll get from him/her is a "standardized" reply sending you a doc or link of instructions (which was already available on their site before you wrote to them...). So, essentially, that too is an "automated" reply! DO NOT WASTE YOUR MONEY HERE, THEY WILL TAKE IT AND GIVE YOU NOTHING BACK.

Read full review of MediaFire
Hide full review
ComplaintsBoard
T
7:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

MediaFire Not thrilled that they decided to change the service

Not thrilled that they decided to change the service from 250G to 100G for the same price. I had to switch credit cards and when I did I was talked into "upgrading" which totally screwed me out of the additional memory. When I emailed to see if there was anything I could do about going back to the original plan I had, they looked up the recorded conversation and said I never said anything about the difference in memory (because I didn't notice it) instead of doing the right thing and working with me. Their customer service SUCKS. I've had a lot of complaints from my clients about trouble uploading and downloading from their site and have had my files corrupted on their site.

I cancelled, but of course can't be refunded for the time I'm not going to be using. I've used 3 months of a year subscription and I want NOTHING to do with Mediafire ever again. I'm S. O. L. For getting a refund though.

Use Dropbox. None of my clients have a problem with them. It's worth the extra money, because you gat what you pay for.

Read full review of MediaFire
Hide full review
ComplaintsBoard
D
4:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

MediaFire MediaFire Review: Pros and Cons of Storing and Sharing Files Online

MediaFire is a website that lets you store and share files online. It's a pretty cool site, but there are a few things you should know before you start using it.

First of all, if you sign up for a basic account, you'll notice that there are a lot of ads on the site. Some of these ads are pretty annoying, and they can be a real pain if you're trying to download a file. In fact, if you're not careful, you might end up clicking on one of these ads instead of the download link for your file. This can be a real problem, especially if you're new to computers and don't know what to look for.

Another thing to keep in mind is that some of the ads on MediaFire are actually scams. These ads might try to trick you into downloading a virus or some other kind of malware. If you're not careful, you could end up infecting your computer with something nasty.

Despite these issues, MediaFire is still a pretty good site. If you're willing to put up with the ads, you can store and share your files online for free. And if you upgrade to a premium account, you can get rid of the ads altogether.

Overall, I'd say that MediaFire is a decent site, but you need to be careful when using it. Make sure you're clicking on the right links, and watch out for any suspicious ads. If you do that, you should be able to use the site without any problems.

Read full review of MediaFire
Hide full review

Is MediaFire Legit?

MediaFire earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds MediaFire to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, MediaFire is known for their high standards and safety. If you're thinking about dealing with MediaFire, it's wise to check how they handle complaints.

MediaFire has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for mediafire.com can be seen as a positive aspect for MediaFire as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of MediaFire's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Mediafire.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Mediafire.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for MediaFire have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up MediaFire and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While MediaFire has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 12 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

MediaFire MediaFire Review: A Fast and Easy File Sharing Service with Some Limitations

MediaFire is a pretty good website for sharing files, but it's got some issues that can be a real pain in the butt. One of the biggest problems is that it's banned in a lot of countries, which can make it tough to use if you're traveling or working with people in different parts of the world. I use MediaFire a lot to share designs with my clients, but sometimes they can't open the files because of these restrictions.

Despite these issues, I still think MediaFire is a great option for file sharing. It's really easy to use and you don't need to sign up for an account to get started. You can upload files of all different types and sizes, and then share them with anyone you want by sending them a link. You can also password-protect your files if you want to keep them private.

One thing I really like about MediaFire is that it's fast. You can upload and download files quickly, which is great if you're in a hurry. The website is also pretty user-friendly, so even if you're not super tech-savvy, you should be able to figure out how to use it pretty easily.

Overall, I'd definitely recommend MediaFire if you're looking for a good file sharing service. Just be aware that it might not work in all countries, so you might need to find an alternative if you're traveling or working with people in different parts of the world.

Read full review of MediaFire
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

MediaFire MediaFire Review: Easy File Storage and Sharing with Mobile App

So, I was looking for a place to store my files online and came across MediaFire. At first, I was a bit skeptical because I had never heard of it before, but I decided to give it a try. I signed up for a free account and started uploading my files. It was really easy to use and I liked that I could organize my files into folders.

One thing I really like about MediaFire is that you can share files with other people. This is really helpful when you need to send a large file to someone and it won't fit in an email. You can just upload it to MediaFire and send them a link.

I also like that MediaFire has a mobile app. This makes it really easy to access my files on the go. I can upload files from my phone and access them on my computer later.

The only downside I have found with MediaFire is that the free account only gives you 10GB of storage. This might not be enough for some people, but it works for me.

Overall, I am really happy with MediaFire and would recommend it to anyone looking for a place to store their files online. It's easy to use, has a mobile app, and you can share files with other people. Plus, it's free!

Read full review of MediaFire
Hide full review
ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more

MediaFire Beware of MediaFire: A Scam Website Trying to Extract Your Personal Information

ABOUT YOURSELF

MediaFire is a website that promises to provide you with a download, but in reality, they are just trying to extract your personal information. It's a total scam! I would never recommend using this site, no matter what they offer. They are not to be trusted, and you should never give them any details about yourself.

I was lured in by the promise of a download, but as soon as I entered my personal information, the download disappeared. It was as if it never existed in the first place. I felt like a fool for falling for their trick, and I don't want anyone else to make the same mistake.

In conclusion, MediaFire is not a trustworthy website. They will try to extract your personal information and then leave you with nothing. Don't be fooled by their promises, and never give them any details about yourself. Stay safe and avoid this site at all costs.

Read full review of MediaFire
Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

MediaFire MediaFire Review: Scam Artists Taking Your Money, Go with Google Drive Instead

So, I gotta tell ya, I had a pretty rough experience with MediaFire. I was tryin' to upload some files and it just wasn't workin' right. And then, to top it all off, I ended up gettin' scammed! Can you believe it? I mean, I shoulda known better, but I was just tryin' to get my stuff uploaded and I didn't think twice about it.

Anyway, long story short, I ended up losin' some money and I didn't even get the service I was payin' for. And let me tell ya, they don't offer no refunds, even though they say they do. So, if you're thinkin' about usin' MediaFire, I'd say think again. There's plenty of other options out there, like Google Drive, that are totally free and won't scam ya.

I mean, I get it, sometimes you gotta pay for quality service. But when it comes to MediaFire, it just ain't worth it. They're just a bunch of scam artists tryin' to take your money. So, save yourself the trouble and go with somethin' else. Trust me, you'll be glad you did.

Read full review of MediaFire
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

MediaFire MediaFire Review: Limited Uploads and Slow Speeds, Causing PC Issues

MediaFire is aight, but it's got some issues. One of the biggest problems is that you can't upload anything bigger than 400Mb. That's a real bummer if you're trying to share some big files with your friends or coworkers. Plus, the upload speed is straight up terrible compared to other cloud storage services like GoogleDrive or Dropbox. It's like watching paint dry, except less exciting.

Another thing that really grinds my gears is how MediaFire always seems to slow down my PC or even make it crash. I had to uninstall it once just to get my computer to stop acting up. And even when I did reinstall it, I had to make sure it didn't start up with Windows or else I'd be in for a world of hurt.

All in all, MediaFire is an okay option if you're looking for a free cloud storage service. But if you need to upload big files or want something that won't make your computer go haywire, you might want to look elsewhere.

Read full review of MediaFire
Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

MediaFire MediaFire Review: Slow, Annoying, and Not User-Friendly

Finally got the file downloaded but it was a hassle. MediaFire needs to work on their system. It's not user-friendly at all. The website is slow and it takes forever to upload or download files. The ads are annoying and pop up all the time. It's hard to navigate through the website and find what you're looking for. The free version only allows a limited amount of storage space and the paid version is too expensive. Overall, I wouldn't recommend MediaFire to anyone. There are better file sharing websites out there that are easier to use and more reliable.

Read full review of MediaFire
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

MediaFire MediaFire Review: Misleading Fees and Poor Customer Service

So, I was looking for a place to store my files online and came across MediaFire. At first, I was excited because they advertised a one-time fee for their service. However, when I signed up, I soon realized that they were charging me every month instead of just the one-time fee. I was pretty upset about this, as you can imagine.

I tried to get in touch with them to sort out the issue, but their "contact us" section on their website was not working properly. It was frustrating because I couldn't find any other way to get in touch with them. I felt like they were avoiding me on purpose.

In the end, I had to cancel the card that they were using to charge me every month. It was a hassle, but it was the only way to stop the charges. I was disappointed with the whole experience and would not recommend MediaFire to anyone.

Overall, I think that MediaFire needs to work on their customer service and be more transparent about their fees. It's not fair to charge people every month when they were promised a one-time fee. Hopefully, they will improve in the future and make things right with their customers.

Read full review of MediaFire
Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

MediaFire MediaFire Review: A Once-Reliable File Storage Service Goes Downhill

I gotta say, MediaFire used to be my go-to for storing and downloading files. I've been using it since way back in 2004, and they used to know me like the back of their hand. But lately, things have been going downhill.

I was trying to find some old files I had stored on the site earlier this year, but I couldn't seem to locate them. It was a real bummer, because I had some important stuff on there that I really needed. And to make matters worse, now I can't even access the site at all.

I'm not sure what's going on with MediaFire these days, but it's definitely not the same as it used to be. I miss the good old days when I could rely on them to keep my files safe and sound. Hopefully they'll get their act together soon and start providing the kind of service they used to. Until then, I'll have to look elsewhere for my file storage needs.

Read full review of MediaFire
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

MediaFire MediaFire's Deceptive Sign-Up Process and Account Deletion Policy: A Frustrating Experience

So, I was trying to download a printable pdf from a website and before I knew it, I had a MediaFire account. I was pretty annoyed because I didn't want to sign up for anything, but I guess that's just how things work these days. What really bothered me though was that I couldn't delete my account for seven whole days! That's just ridiculous. I don't like it when websites use trickery to get people to sign up for things. It's not fair and it's not honest. If MediaFire can't get business with legitimate advertising, then I don't want anything to do with them. That's just my two cents.

Read full review of MediaFire
Hide full review

Overview of MediaFire complaint handling

MediaFire reviews first appeared on Complaints Board on Jun 5, 2023. The latest review Great file shearing service but :( is ban in many countries was posted on Mar 5, 2024. MediaFire has an average consumer rating of 1 stars from 15 reviews. MediaFire has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. MediaFire Contacts

  2. MediaFire phone numbers
    +1 (877) 688-0068
    +1 (877) 688-0068
    Click up if you have successfully reached MediaFire by calling +1 (877) 688-0068 phone number 0 0 users reported that they have successfully reached MediaFire by calling +1 (877) 688-0068 phone number Click down if you have unsuccessfully reached MediaFire by calling +1 (877) 688-0068 phone number 0 0 users reported that they have UNsuccessfully reached MediaFire by calling +1 (877) 688-0068 phone number
    Media Manager
  3. MediaFire social media
  4. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 17, 2025
  5. View all MediaFire contacts
MediaFire Category
MediaFire is ranked 3 among 298 companies in the Mobile Apps and Add-Ons category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.