Memory-Of.com
Reviews and Complaints

Shortly following the death of my son from a hit & run in 2006, I created a web page through this company. A lifetime page was paid for by a dear friend. This web page was instrumental in my coping with this sudden violent death of my oldest son. Everyday I would go to this page & look at photos, or add a song, light a candle or read memories submitted by other people. I would recommend this site to everyone who had lost someone. About 3 yrs ago, the page would disappear & come back. Now it’s gone- no information who to contact, no way to access our photos or stories. This needs to be rectified immediately! Taking advantage of grieving people is wrong. I want my contents, memories of my son.

I set up a page for my nephew, Brandon T. Schuck who passed on May 19, 2005. Many memories and photos are now not accessible and the webpage is seemingly gone. Was promised a lifetime page. How can you do something like this and not warn people so they can retrieve what was on their pages. Cruel and totally unnecessary. Please reinstate these pages immediately.

I purchased the web location (2003) & loaded with memory candles, pictures, special writings from family, friends, and anyone who knew us. It cost about $55. It worked for a long period of time years, but the site has not been available for years. It was supposed to be forever.
It says currently; memory-of.com is temporarily unavailable, check back in a couple of days.
Has had this up for years - it is never available.
BG27. Memory-of.com
Memories of the grieving should not be destroyed.
Broken trust.

I paid for a lifetime membership for this webpage! My husband passed away in 2004, I have many memories on this page and pictures. Lately I have not been able to access the site at all. I checked on it about 2 months ago and it gave me a message that site was down and it said to check back in a few days. I have done that a few times now and still it's says the same thing. I have not been able to contact anyone about it either.

I was shocked and horrified when I saw that the site was “down.” I put so much time and effort into the site for my deceased brother Gregory Muto. The pictures that were up on the site were all lost in a house fire, and now there’s no way to retrieve them. I am deeply saddened and now I’m grieving yet again. Please have a heart, and at least restore the website to its original format. This is almost too much to bear. I lost my brother, lost the pictures, and now this. Please have a heart and restore the website for all of us who want to stay connected to our loved one’s memory. Please let me know what I can do to restore the web site. My heart is breaking over this. Please consider the anguish this has caused so many of us.$

Sincerely,

Michele Todd

Our daughter was killed tragically by a drunk driver who was an illegal alien in a car crash. We set up different things on this site and I used the slide show whenever I spoke for MADD (Mothers Against Drunk Drivers) at high schools. But during the COVID time we didn't have any speaking engagements the first year because kids weren't going to school and then the next couple years they didn't allow speakers. Last year in 2022 I went to speak in the fall and couldn't get the page to pull up.

We purchased the lifetime page, I guess it was a dogs lifetime (15 years). I wish we would have received some type of acknowledgement this was happening or did this happen because it wasn't used for a period of time? We put a lot of time into the sight, for it to just be gone and no option to send us the stuff we accumulated on our page would have been nice.

I paid for two lifetime memberships years ago. One was a memorial page for my brother Mike who was murdered while in the Navy. Later, I had a memorial site for my sister who was passed due to medical negligence during a routine procedure in Las Vegas. Both sites had pictures, memories, stories submitted by friends and family that we will never get back due to the site taken down.

I have contacted the company directly thru social media about the site but have never received a response. They have made no effort to refund any of the lifetime memberships, the irreplaceable photos and info that was submitted over the years. It is heartbreaking that they have taken advantage of so many people and their treasured memories in a time of loss and heartache. If they cannot keep the site running, they need to turn it over to someone who can get it up and going so that millions of people can once again view their memorial sites and be able to view all their lost photos.

We purchase a life time membership for my mother in law in 2005. I spent many hours collating photos and making it a place for family, friends and those that knew her to visit and share thoughts / memories. I have checked the website to be met with a temporarily down notice with a message to say check back in a few day. I have done so, but this message is still showing. I have done a search and came across this website and was devastated to read so many other people who are in the same position. I feel appalled and devasted not just for my family but for the many other people that have lost loved ones and a place to share memories. I received no contact or notice that the website / company was going to cease.

They are part of libraryoflife.org

I don't know if there is a potential of a group case against whoever organised this site which appears to be taking advantage of those in grief. I would welcome any comments from anyone, or anyone that would like to share their grief / story.

I started my "Memory-of" site when my husband passed away in 2004. There were so many people that checked in over the years (over 90K views) and added thoughts and blessings. I and the rest of my family and friends have also added hundreds of posts, comments, and photos over the years.

I am truly disappointed that the website is no longer accessible, nor is there a way to access or retrieve the data and photos. There was no notice that the website would go down. Leaving all these people hanging who trusted the creator of this website with the memories of their loved ones is so disappointing.

I have not been able to access this site for the last couple of years. Will this site ever come back?

I paid for a lifetime membership in honor of my son’s memory and now the site is down and with it many, many photos of my son. They gave no warning of their closure. If they had warned me before they closed I could have downloaded and copied those photos. I thought they were safe there.

This company operates other web sits as well, including a wedding and celebration page that is also titled with the of.com

Today marks the 18th anniversary of the death of my forever 16 year old son. I was going to upload a couple pictures of how we remembered him today, and found his page, GONE. What happened? Why? I paid for this to be up. Now what? This is another stab, dealing with the death of my son. Please put his page back up. It's something i like to share, for others to remember him by - to share with new friends. I am so disheartened again, tonight.

http://matthew-norman.memory-of.com/

Matthew's Grieving Mama

I paid to have my son’s memorial page online forever. I lost my son in 2005 and I have pictures on that page that I no longer have access to. I was not notified that the site would be down and I am devastated all over again because I no longer have access to the account and I want to be able to see my son and messages my mom left and she has also passed away. Please just give me access to his page. [protected]@memory-of.com

I like many others have paid for a lifetime memorial page. It should never be taken off if we have paid for this service. I have not seen the site come back online in many many months. I as with the others would like to have access to all the information that was added to the page for the past 19 years. How can the owners of these pages be so selfish as to take this away from families that have trusted them to maintain the lifetime service they paid in good faith for. Unreal.

My daughter's name s Caitlin Mayes, 6/30/1986-11/27/2005. Tomorrow is the anniversary of her death. I desperately want the poems which I wrote for her and the pictures that don't exist anywhere else. I started her page in 2006 and paid for a lifetime membership.

The last I checked a couple years ago there were posts filled with filth and spam. Please help me get her things back!

I started my Memory-of site when my father passed away in 2004. I and the rest of my family have added hundreds of posts, comments and pics over the years.

At least one other time approximately 8 years ago the site went down but it did come back up for a couple of years.

The last couple of years however (at least the years 2020-present) the site has been down every time I try to login. How can I retrieve everything from his site?

I paid for a forever website tribute to my husband in 2005. I would visit it numerous times each year and so would his family. It brought me peace when I could enter memories and I got to correspond with many of Greg’s friends who were looking for him and found his memory site that I put up. All of the correspondence is now gone, my pictures gone, my poems and tributes gone. I feel so cheated. When I tried to enter his page it said temporarily down and they never even informed me that the site was being taken down. I am so disappointed and sad I feel like he was taken from me twice.

My son Dillon 16yrs old at the time stayed and held Troy Miller his brother from another mother as we were told we had to let this amazing 15yr old boy who played football for his high school and competitive baseball with my son. That he had some for of cancer and he was no on a heart bypass machine. There were over 50,000 visitor and thousand of candles lit. They first got rid of the song that the video broke to that was person to the boys. Now its gone his father has passed my son is 32 and he cant even see the love and picture he treasured The hard work of a 16yr old boy to honor his brother. We paid the 50 dollars to know it would be there forever for us all to write.it was his birthdy and i have scowered the internet how dare you destroy my sons only pics of the brother and friend he lost. YOU have no business dealing with pictures of loved ones with words you didnt stand by. Now that his dad has passed there is no way to get those memories back for mh son who has his shoulder tattoo with his name. Fix it or send me the video with the music on cd or thumb drive. How dare you steal a familys site that helped his high school classmates over the the last 17yrs how dare u promises that it would be his legecy online. You have no respect for our loss or any of the others. you can contact me the owner Suzanne Downs at [protected]. YOU CAN ALSO SEND ME THE 50.00 YOU CHARGED ME FOR A FOREVER SITE AS WELL! HOW PATHETIC CAN YOU GET... HOW WOULD YOU FEEL IF IT WAS YOUR FAMILES CHILD WHO LOST HIS LIFE TO CANCER! SHAME ON YOU AS PEOPLE AND YOUR BUSINESS! WHAT BIRTHDAY LETTER I DIDNT GET TO WRITE THIS YEAR BECAUSE OF YOU. Along with my 6kids and all of his friends, grandparents and sister. We had his jerseys retired from his high school. The kids built a bend in his memory on the fields with his picture and how dare you dishonor our lost family members..

Thank you for having this complaint page. I purchased my sister, Deborah Studer, memoryof.com site in June of 2007, and paid the forever price. It is heart wrenching that the company isn't honoring the commitment! An exurbanite amount of time, and love, went into setting it up. Early we posted the winners of two separate scholarship funds that we set up for high school students in Debbie's honor. It would have been simple to sell the platform to someone, anyone, to continue. Everyone that knew my sister is devasted and upset that all the photos and candles and tributes are gone. This was intended to help keep her memory alive for generations to come. PLEASE LET US KNOW IF IT WILL EVER BE REVIVED!

l started a website for our son Leon Russell, Benjamin, Leasure who died January 2007. We, his brother started the website in hopes his sons would have a place to remember their father. A place of precious moments, memories of pictures of them together, celebration of life. Over the years my family and l added photos and messages and lit candles on birthdays, added to timeline. We felt close to our son, brother, uncle and father which helped us with our precious loss. We paid for lifetime membership. Every candle lit was a moment of thoughts from the heart. I kept my daily journals talking to my son. All our love poured out in each tribute, a lit candle for each birthday, letters to him, of grief, wishing, missing and wishing he was still here. All gone. It's like losing our son again.

l tried to contact the owners but each time it came up and still does Temporary unavailable, this has had an impact on me and my family.

l would like to be able to have all the contents myself and family added back l would be most grateful if l can somehow get my info back or to be able to copy and paste what l have on, each message was a special one and priceless, some are pictures posted from people no longer with us.

My son, Jowan Rashard Davis, was born on December 11,1974 and he passed away on October 17, 2007. Fifteen years ago today, Jowan was killed in a motorcycle accident.

I was saddened and very hurt when I tried going onto his "paid" website and discovered that it was removed.

The pain of losing my "only child'' was severe enough, and now knowing all of the memories; prayers, pictures, thoughts, and comments made on behalf of family, friends, myself, and others, are not accessible, is extremely hurtful and heart wrenching.

I'm hoping that this issue will be resolved as soon as possible.