Menu
For Business Write a review File a complaint
Mercedes-Benz International

Mercedes-Benz International review: 2003 sl500 gas tank 6

W
Author of the review
3:42 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My Mercedes 2003 SL500 developed banging noise in my gas tank, in January 2010, having less than 20, 000, prompting me to call the dealer. I was told that the baffle broke off and that cannot be fixed, advising to replace the tank for $2, 500. I argued that it was an obviously manufacturing default considering the low mails and requested a free thank replacement, but I was refused on the grounds of expired warranty.

I couldn’t believe what I heard, did some research and discovered that early models in 2003 and 2004, had similar thank problems and were replaced with better design later but I was not informed about it. Further more I found out that many other owners from that time had the same problem as I did. I waited for a while to see if Mercedes corporation will recall the early models, kept the gas tank full to avoid the annoying noise (the broken baffle cannot float and bang when the tank is full) and when convinced that Mercedes will not do anything for the victims I decided to file this complaint.

It is a shame that a manufacturer wouldn’t want to correct own mistakes, considering a $100, 000 price tag. What happened to that German quality and ethics? They certainly lost this customer for good.

6 comments
Add a comment
S
S
Sadly, a MB owner
Sparks, US
Mar 21, 2012 8:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I couldn't agree more. My 2004 SL 500 has the same issue. One day I'm driving along and hear this noise like a golf ball bouncing around in the trunk. Come to find out it is the broken baffle. I strongly believe this is a manufacturer's issue and should be fixed at no charge to the owners. I have 3 Mercedes, an ML320, an S500 and my SL. ALL ARE LEMONS! There is no quality in this brand anymore. I'm not sure what happened but I certainly hope their brand equity takes as steep of a noise dive as their quality has taken. I can't wait to fix the issues I have to fix (the SL has a repair estimate of $13, 000 right now and that DOES NOT include the gas tank), and sell these horrid pieces of garbage. I will NEVER own a Mercedes again. If someone gave one to me I would not accept it as the maintenance cost would kill me.

J
J
Joe Janowitz
US
Apr 16, 2016 8:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I agree...Mercedes high quality is false advertising. I own a 2003 SL 500 great looking car and fun to drive but little things seem to break a lot. The noise coming from the broken baffle in the gas tank is unbearable and Mercedes will do nothing about it not even help with the repair cost ($3000.00). Mercedes is no more a quality automobile. You can buy a much better car for a lot less and you will never hear a banging noise from the gas tank.

B
B
Bassman7
US
Feb 21, 2018 11:32 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

There's a guy in London on eBay UK that can sort this out for a fraction of MB prices. He done mine in couple of hours and gives a good warranty. Check him out.

M
M
mbno
US
May 10, 2018 1:00 pm EDT

I have owned 3 SL 500's I now have a 2003 SL 500 with 59, 000 miles on it, The baffel in the gas tank has broken loose and the car is not a pleasure to drive, Mercedes will not cover it and it cost more than I want to put that much in the car, I can not sell the car like it is. I will fix the tank and NEVER own another Mercedes again. I would advise any one thinking of buying a Mercedes they are not the quality you think you are getting, the repair bills wil eat you alive.
I have had big problems with every one of the 3 SL's I have owned. I'm FINISHED WITH MERCEDES..

H.G.

G
G
Giri Moolupuri
US
Apr 25, 2019 9:16 pm EDT

I agree. I have the same problem with my 2003 SL 500 with 38, 000 miles. I owned four Mercedes cats since the late 90's and found them to be unreliable cars with unreasonable ownership costs.

M
M
Memphis Russ
US
Jul 15, 2019 9:36 am EDT

Yep! Same here! My 2004 SL500 fuel tank makes the same baffle noise & I tell everyone around me... A lot of them own Mercedes, however, several have already changed to a Lincoln... I'm
doing the same thing next year... Mercedes will eventually, suffer if, we continue to spread the word about all their ML's, SL's etc. All, the same poor quality!

More Mercedes-Benz International reviews & complaints

Mercedes-Benz International - failed heated seat causing fire 42
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mercedes-Benz International - wicked management, strict notice period 3 months
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mercedes-Benz International - discrimination based on race and sex!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mercedes-Benz International - touted as &star-certified&
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mercedes-Benz International - dishonest sales 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mercedes-Benz International - defective vehicle
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Mercedes-Benz International Contacts

  2. Mercedes-Benz International phone numbers
    800 9777 7777
    800 9777 7777
    Click up if you have successfully reached Mercedes-Benz International by calling 800 9777 7777 phone number 5 5 users reported that they have successfully reached Mercedes-Benz International by calling 800 9777 7777 phone number Click down if you have unsuccessfully reached Mercedes-Benz International by calling 800 9777 7777 phone number 2 2 users reported that they have UNsuccessfully reached Mercedes-Benz International by calling 800 9777 7777 phone number
    43%
    Confidence score
    International
    1300 762 718
    1300 762 718
    Click up if you have successfully reached Mercedes-Benz International by calling 1300 762 718 phone number 3 3 users reported that they have successfully reached Mercedes-Benz International by calling 1300 762 718 phone number Click down if you have unsuccessfully reached Mercedes-Benz International by calling 1300 762 718 phone number 0 0 users reported that they have UNsuccessfully reached Mercedes-Benz International by calling 1300 762 718 phone number
    100%
    Confidence score
    Australia
    8800 200 0206
    8800 200 0206
    Click up if you have successfully reached Mercedes-Benz International by calling 8800 200 0206 phone number 1 1 users reported that they have successfully reached Mercedes-Benz International by calling 8800 200 0206 phone number Click down if you have unsuccessfully reached Mercedes-Benz International by calling 8800 200 0206 phone number 0 0 users reported that they have UNsuccessfully reached Mercedes-Benz International by calling 8800 200 0206 phone number
    100%
    Confidence score
    Russia
    +1 (800) 102-9222
    +1 (800) 102-9222
    Click up if you have successfully reached Mercedes-Benz International by calling +1 (800) 102-9222 phone number 0 0 users reported that they have successfully reached Mercedes-Benz International by calling +1 (800) 102-9222 phone number Click down if you have unsuccessfully reached Mercedes-Benz International by calling +1 (800) 102-9222 phone number 0 0 users reported that they have UNsuccessfully reached Mercedes-Benz International by calling +1 (800) 102-9222 phone number
    India
    1800 881 133
    1800 881 133
    Click up if you have successfully reached Mercedes-Benz International by calling 1800 881 133 phone number 1 1 users reported that they have successfully reached Mercedes-Benz International by calling 1800 881 133 phone number Click down if you have unsuccessfully reached Mercedes-Benz International by calling 1800 881 133 phone number 0 0 users reported that they have UNsuccessfully reached Mercedes-Benz International by calling 1800 881 133 phone number
    100%
    Confidence score
    Malaysia
    +49 711 170
    +49 711 170
    Click up if you have successfully reached Mercedes-Benz International by calling +49 711 170 phone number 5 5 users reported that they have successfully reached Mercedes-Benz International by calling +49 711 170 phone number Click down if you have unsuccessfully reached Mercedes-Benz International by calling +49 711 170 phone number 0 0 users reported that they have UNsuccessfully reached Mercedes-Benz International by calling +49 711 170 phone number
    100%
    Confidence score
    Germany
    +1 (800) 387-0100
    +1 (800) 387-0100
    Click up if you have successfully reached Mercedes-Benz International by calling +1 (800) 387-0100 phone number 0 0 users reported that they have successfully reached Mercedes-Benz International by calling +1 (800) 387-0100 phone number Click down if you have unsuccessfully reached Mercedes-Benz International by calling +1 (800) 387-0100 phone number 0 0 users reported that they have UNsuccessfully reached Mercedes-Benz International by calling +1 (800) 387-0100 phone number
    Canada
    +44 207 660 9993
    +44 207 660 9993
    Click up if you have successfully reached Mercedes-Benz International by calling +44 207 660 9993 phone number 2 2 users reported that they have successfully reached Mercedes-Benz International by calling +44 207 660 9993 phone number Click down if you have unsuccessfully reached Mercedes-Benz International by calling +44 207 660 9993 phone number 0 0 users reported that they have UNsuccessfully reached Mercedes-Benz International by calling +44 207 660 9993 phone number
    100%
    Confidence score
    United Kingdom
    +64 800 62 2277
    +64 800 62 2277
    Click up if you have successfully reached Mercedes-Benz International by calling +64 800 62 2277 phone number 1 1 users reported that they have successfully reached Mercedes-Benz International by calling +64 800 62 2277 phone number Click down if you have unsuccessfully reached Mercedes-Benz International by calling +64 800 62 2277 phone number 0 0 users reported that they have UNsuccessfully reached Mercedes-Benz International by calling +64 800 62 2277 phone number
    100%
    Confidence score
    New Zealand
    +32 80 011 412
    +32 80 011 412
    Click up if you have successfully reached Mercedes-Benz International by calling +32 80 011 412 phone number 1 1 users reported that they have successfully reached Mercedes-Benz International by calling +32 80 011 412 phone number Click down if you have unsuccessfully reached Mercedes-Benz International by calling +32 80 011 412 phone number 0 0 users reported that they have UNsuccessfully reached Mercedes-Benz International by calling +32 80 011 412 phone number
    100%
    Confidence score
    Belgium
    +45 33 785 656
    +45 33 785 656
    Click up if you have successfully reached Mercedes-Benz International by calling +45 33 785 656 phone number 1 1 users reported that they have successfully reached Mercedes-Benz International by calling +45 33 785 656 phone number Click down if you have unsuccessfully reached Mercedes-Benz International by calling +45 33 785 656 phone number 0 0 users reported that they have UNsuccessfully reached Mercedes-Benz International by calling +45 33 785 656 phone number
    100%
    Confidence score
    Denmark
    +33 149 932 107
    +33 149 932 107
    Click up if you have successfully reached Mercedes-Benz International by calling +33 149 932 107 phone number 1 1 users reported that they have successfully reached Mercedes-Benz International by calling +33 149 932 107 phone number Click down if you have unsuccessfully reached Mercedes-Benz International by calling +33 149 932 107 phone number 0 0 users reported that they have UNsuccessfully reached Mercedes-Benz International by calling +33 149 932 107 phone number
    100%
    Confidence score
    France
    +39 23 859 133
    +39 23 859 133
    Click up if you have successfully reached Mercedes-Benz International by calling +39 23 859 133 phone number 1 1 users reported that they have successfully reached Mercedes-Benz International by calling +39 23 859 133 phone number Click down if you have unsuccessfully reached Mercedes-Benz International by calling +39 23 859 133 phone number 0 0 users reported that they have UNsuccessfully reached Mercedes-Benz International by calling +39 23 859 133 phone number
    100%
    Confidence score
    Italy
    +31 800 637 2333
    +31 800 637 2333
    Click up if you have successfully reached Mercedes-Benz International by calling +31 800 637 2333 phone number 1 1 users reported that they have successfully reached Mercedes-Benz International by calling +31 800 637 2333 phone number Click down if you have unsuccessfully reached Mercedes-Benz International by calling +31 800 637 2333 phone number 0 0 users reported that they have UNsuccessfully reached Mercedes-Benz International by calling +31 800 637 2333 phone number
    100%
    Confidence score
    Netherlands
    +46 406 718 484
    +46 406 718 484
    Click up if you have successfully reached Mercedes-Benz International by calling +46 406 718 484 phone number 1 1 users reported that they have successfully reached Mercedes-Benz International by calling +46 406 718 484 phone number Click down if you have unsuccessfully reached Mercedes-Benz International by calling +46 406 718 484 phone number 0 0 users reported that they have UNsuccessfully reached Mercedes-Benz International by calling +46 406 718 484 phone number
    100%
    Confidence score
    Sweden
    +90 212 867 3000
    +90 212 867 3000
    Click up if you have successfully reached Mercedes-Benz International by calling +90 212 867 3000 phone number 1 1 users reported that they have successfully reached Mercedes-Benz International by calling +90 212 867 3000 phone number Click down if you have unsuccessfully reached Mercedes-Benz International by calling +90 212 867 3000 phone number 0 0 users reported that they have UNsuccessfully reached Mercedes-Benz International by calling +90 212 867 3000 phone number
    100%
    Confidence score
    Turkey
    +966 126 613 000
    +966 126 613 000
    Click up if you have successfully reached Mercedes-Benz International by calling +966 126 613 000 phone number 1 1 users reported that they have successfully reached Mercedes-Benz International by calling +966 126 613 000 phone number Click down if you have unsuccessfully reached Mercedes-Benz International by calling +966 126 613 000 phone number 0 0 users reported that they have UNsuccessfully reached Mercedes-Benz International by calling +966 126 613 000 phone number
    100%
    Confidence score
    Saudi Arabia
    +65 62 981 818
    +65 62 981 818
    Click up if you have successfully reached Mercedes-Benz International by calling +65 62 981 818 phone number 1 1 users reported that they have successfully reached Mercedes-Benz International by calling +65 62 981 818 phone number Click down if you have unsuccessfully reached Mercedes-Benz International by calling +65 62 981 818 phone number 0 0 users reported that they have UNsuccessfully reached Mercedes-Benz International by calling +65 62 981 818 phone number
    100%
    Confidence score
    Singarope
    +27 126 771 500
    +27 126 771 500
    Click up if you have successfully reached Mercedes-Benz International by calling +27 126 771 500 phone number 2 2 users reported that they have successfully reached Mercedes-Benz International by calling +27 126 771 500 phone number Click down if you have unsuccessfully reached Mercedes-Benz International by calling +27 126 771 500 phone number 0 0 users reported that they have UNsuccessfully reached Mercedes-Benz International by calling +27 126 771 500 phone number
    100%
    Confidence score
    South Africa
    +82 800 011 886
    +82 800 011 886
    Click up if you have successfully reached Mercedes-Benz International by calling +82 800 011 886 phone number 1 1 users reported that they have successfully reached Mercedes-Benz International by calling +82 800 011 886 phone number Click down if you have unsuccessfully reached Mercedes-Benz International by calling +82 800 011 886 phone number 0 0 users reported that they have UNsuccessfully reached Mercedes-Benz International by calling +82 800 011 886 phone number
    100%
    Confidence score
    South Korea
    +66 20 341 000
    +66 20 341 000
    Click up if you have successfully reached Mercedes-Benz International by calling +66 20 341 000 phone number 1 1 users reported that they have successfully reached Mercedes-Benz International by calling +66 20 341 000 phone number Click down if you have unsuccessfully reached Mercedes-Benz International by calling +66 20 341 000 phone number 0 0 users reported that they have UNsuccessfully reached Mercedes-Benz International by calling +66 20 341 000 phone number
    100%
    Confidence score
    Thailand
    +971 80 066 324
    +971 80 066 324
    Click up if you have successfully reached Mercedes-Benz International by calling +971 80 066 324 phone number 2 2 users reported that they have successfully reached Mercedes-Benz International by calling +971 80 066 324 phone number Click down if you have unsuccessfully reached Mercedes-Benz International by calling +971 80 066 324 phone number 0 0 users reported that they have UNsuccessfully reached Mercedes-Benz International by calling +971 80 066 324 phone number
    100%
    Confidence score
    UAE
    +54 114 808 8700
    +54 114 808 8700
    Click up if you have successfully reached Mercedes-Benz International by calling +54 114 808 8700 phone number 1 1 users reported that they have successfully reached Mercedes-Benz International by calling +54 114 808 8700 phone number Click down if you have unsuccessfully reached Mercedes-Benz International by calling +54 114 808 8700 phone number 0 0 users reported that they have UNsuccessfully reached Mercedes-Benz International by calling +54 114 808 8700 phone number
    100%
    Confidence score
    Argentina
    +55 800 970 9090
    +55 800 970 9090
    Click up if you have successfully reached Mercedes-Benz International by calling +55 800 970 9090 phone number 1 1 users reported that they have successfully reached Mercedes-Benz International by calling +55 800 970 9090 phone number Click down if you have unsuccessfully reached Mercedes-Benz International by calling +55 800 970 9090 phone number 0 0 users reported that they have UNsuccessfully reached Mercedes-Benz International by calling +55 800 970 9090 phone number
    100%
    Confidence score
    Brazil
    +1 (800) 367-6372
    +1 (800) 367-6372
    Click up if you have successfully reached Mercedes-Benz International by calling +1 (800) 367-6372 phone number 0 0 users reported that they have successfully reached Mercedes-Benz International by calling +1 (800) 367-6372 phone number Click down if you have unsuccessfully reached Mercedes-Benz International by calling +1 (800) 367-6372 phone number 0 0 users reported that they have UNsuccessfully reached Mercedes-Benz International by calling +1 (800) 367-6372 phone number
    Customer Service
    +1 (877) 496-3691
    +1 (877) 496-3691
    Click up if you have successfully reached Mercedes-Benz International by calling +1 (877) 496-3691 phone number 0 0 users reported that they have successfully reached Mercedes-Benz International by calling +1 (877) 496-3691 phone number Click down if you have unsuccessfully reached Mercedes-Benz International by calling +1 (877) 496-3691 phone number 0 0 users reported that they have UNsuccessfully reached Mercedes-Benz International by calling +1 (877) 496-3691 phone number
    Takata Recall Hotline
    +1 (800) 654-6222
    +1 (800) 654-6222
    Click up if you have successfully reached Mercedes-Benz International by calling +1 (800) 654-6222 phone number 0 0 users reported that they have successfully reached Mercedes-Benz International by calling +1 (800) 654-6222 phone number Click down if you have unsuccessfully reached Mercedes-Benz International by calling +1 (800) 654-6222 phone number 0 0 users reported that they have UNsuccessfully reached Mercedes-Benz International by calling +1 (800) 654-6222 phone number
    Mercedes-Benz Financial Services
    More phone numbers
  3. Mercedes-Benz International emails
  4. Mercedes-Benz International address
    Mercedesstraße 137, Stuttgart, 70327, Germany
  5. Mercedes-Benz International social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
Mercedes-Benz International Category
Mercedes-Benz International is ranked 3 among 1391 companies in the Car Dealers category