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CB Computer Hardware Micro-Star International [MSI] msi all in one computer
Micro-Star International [MSI]

Micro-Star International [MSI] review: msi all in one computer

B
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7:51 pm EST
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I purchased this computer on 8/11/24. It was working fine until the about 2 weeks ago when I turned it on it had lines and spider webs on the screen. The computer screen is not shattered and I have done nothing to cause physical damage to it. I contacted MSI and they informed me they would not cover it because it was caused by physical damage of which I told them I live alone the computer is mounted on the provided stand and is sitting on the computer desk. I then contacted Protect All which is the extended warranty company and they told me it was still under the manufacturers warranty and that I have the coverage but it will not kick in for 1 year after the original manufacturers warranty expires. This is crazy and the representatives of your company are pretty much calling me a liar. This is a terrible way to treat customers. They told me they would fix it but I would have to pay for the repair and pay to have it shipped from Ft Lauderdale Fl to CA. Please help me I spent over $800 plus the extended warranty and have nothing to show for it now.

Claimed loss: $850.00

Desired outcome: To replace or refund money, since it is defective & they are not listening to me suggesting I am a liar.

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  1. Micro-Star International [MSI] Contacts

  2. Micro-Star International [MSI] phone numbers
    1300 222 688
    1300 222 688
    Click up if you have successfully reached Micro-Star International [MSI] by calling 1300 222 688 phone number 0 0 users reported that they have successfully reached Micro-Star International [MSI] by calling 1300 222 688 phone number Click down if you have unsuccessfully reached Micro-Star International [MSI] by calling 1300 222 688 phone number 0 0 users reported that they have UNsuccessfully reached Micro-Star International [MSI] by calling 1300 222 688 phone number
    Australia
    +886 232 345 599
    +886 232 345 599
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    Taiwan
    +1 (626) 271-1004
    +1 (626) 271-1004
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    United States
    +1 (888) 447-6564
    +1 (888) 447-6564
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    Canada
    +44 203 608 5252
    +44 203 608 5252
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    United Kingdom
    +420 538 890 430
    +420 538 890 430
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    Czech & Slovak
    +33 164 764 949
    +33 164 764 949
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    France
    +49 69 408 930
    +49 69 408 930
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    Germany
    +36 19 996 775
    +36 19 996 775
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    Hungary
    +39 294 751 570
    +39 294 751 570
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    Italy
    +31 402 676 600
    +31 402 676 600
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    Netherlands
    +48 717 105 200
    +48 717 105 200
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    Poland
    +34 931 845 542
    +34 931 845 542
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    Spain
    +7 495 981 4509
    +7 495 981 4509
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    Russia
    +46 313 088 330
    +46 313 088 330
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    Sweden
    +90 212 288 4230
    +90 212 288 4230
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    Turkey
    +86 400 828 8588
    +86 400 828 8588
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    China
    +91 224 912 5588
    +91 224 912 5588
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    India
    +62 216 667 7267
    +62 216 667 7267
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    Indonesia
    +81 570 093 700
    +81 570 093 700
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    Japan
    +60 379 316 599
    +60 379 316 599
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    Malaysia
    +66 26 941 787
    +66 26 941 787
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    Thailand
    +971 45 136 016
    +971 45 136 016
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    UAE
    +84 287 300 5099
    +84 287 300 5099
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    Vietnam
    +55 113 473 0856
    +55 113 473 0856
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    Brazil
    More phone numbers
  3. Micro-Star International [MSI] emails
  4. Micro-Star International [MSI] address
    № 69, Lide St., Zhonghe Dist., New Taipei City 235, Taiwan
  5. Micro-Star International [MSI] social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 14, 2024
Micro-Star International [MSI] Category
Micro-Star International [MSI] is ranked 15 among 432 companies in the Computer Hardware category
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