Menu
For Business Write a review File a complaint
CB Internet and Software mSpy Wrong information showed at the time of purchase
mSpy

mSpy review: Wrong information showed at the time of purchase

B
Author of the review
12:40 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

When I was searching for tracking app google shows this in the top list and the website clearly mentioned that if u are not satisfied with the product u can request for refund within 14days of the purchase anyhow they have not mentioned what exactly the statisfation means openly, only when u do the research about the refund policy is where they will tell u it’s not based on customer satisfaction it is decided by the company.

1.Now first thing is they show the process is very easy actually it not.

2.Secondly when the device is not accessible with a valid reason the company should understand that the use of the application is not necessary.

3. Or should clearly mention refund of 14days policy is only applicable in case of double transactions

4. After doing some research about the company can clearly see this confusion is there from quite some time and also there are multiple complaints regarding this issue but the company did not make any changes and still shows the same.

Hence u can clearly make out that the company is trying to fool people and take money from them.

Hence requesting for the concern department take action regarding this so that other people does not have to go though the same problem again.

It’s would also be good if they refund my money as this application is not supporting the phone same time the device is not available handy but when they are trying to do it from a different location also it’s not supporting the device

Claimed loss: Have faced a loss of ₹2,340 or u can tell $ 28.10

Desired outcome: I would really appreciate if u will able look into this and process for a refund, as we already in bad financial condition this resolution would help me pay for our kid’s education fees

Dec 01, 2023 7:27 pm EST
mSpy customer support contacts
Address

800 W El Camino Real, Mountain View, CA, 94040, US

Website
File a complaint Write a review
View all mSpy contacts
Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. Our Billing Department has already provided you with alternatives, please check your email.

Please let us know which one is suitable for you, and we will gladly help you set it up.

If you come across any other difficulties, let us know, we will gladly help!
Resolved

This complaint has been resolved automatically due to user's inactivity.

0 comments
Add a comment

More mSpy reviews & complaints

mSpy - Functionality and refund policy 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
mSpy - I want my money back
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
mSpy - Website was untruthful, company unethical
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
mSpy - you won't receive refund for useless software 18
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
mSpy - be careful!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
mSpy - terrible service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
mSpy - Complaining mspy very tricky to trap you into hang man situation, they should mention the rooting, procedure before asking a customer pay,
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
mSpy - Does not work, refuse to refund
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
mSpy - No refund from mSpy
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
mSpy - Billing
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. mSpy Contacts

  2. mSpy phone numbers
    +1 (800) 713-7528
    +1 (800) 713-7528
    Click up if you have successfully reached mSpy by calling +1 (800) 713-7528 phone number 0 0 users reported that they have successfully reached mSpy by calling +1 (800) 713-7528 phone number Click down if you have unsuccessfully reached mSpy by calling +1 (800) 713-7528 phone number 0 0 users reported that they have UNsuccessfully reached mSpy by calling +1 (800) 713-7528 phone number
    +1 (855) 896-0041
    +1 (855) 896-0041
    Click up if you have successfully reached mSpy by calling +1 (855) 896-0041 phone number 0 0 users reported that they have successfully reached mSpy by calling +1 (855) 896-0041 phone number Click down if you have unsuccessfully reached mSpy by calling +1 (855) 896-0041 phone number 0 0 users reported that they have UNsuccessfully reached mSpy by calling +1 (855) 896-0041 phone number
    USA
    +52 800 461 0454
    +52 800 461 0454
    Click up if you have successfully reached mSpy by calling +52 800 461 0454 phone number 0 0 users reported that they have successfully reached mSpy by calling +52 800 461 0454 phone number Click down if you have unsuccessfully reached mSpy by calling +52 800 461 0454 phone number 0 0 users reported that they have UNsuccessfully reached mSpy by calling +52 800 461 0454 phone number
    Mexico
    +33 9 70 73 81 15
    +33 9 70 73 81 15
    Click up if you have successfully reached mSpy by calling +33 9 70 73 81 15 phone number 0 0 users reported that they have successfully reached mSpy by calling +33 9 70 73 81 15 phone number Click down if you have unsuccessfully reached mSpy by calling +33 9 70 73 81 15 phone number 0 0 users reported that they have UNsuccessfully reached mSpy by calling +33 9 70 73 81 15 phone number
    France
    +351 308 802 223
    +351 308 802 223
    Click up if you have successfully reached mSpy by calling +351 308 802 223 phone number 0 0 users reported that they have successfully reached mSpy by calling +351 308 802 223 phone number Click down if you have unsuccessfully reached mSpy by calling +351 308 802 223 phone number 0 0 users reported that they have UNsuccessfully reached mSpy by calling +351 308 802 223 phone number
    Portugal
    +55 800 591 5100
    +55 800 591 5100
    Click up if you have successfully reached mSpy by calling +55 800 591 5100 phone number 0 0 users reported that they have successfully reached mSpy by calling +55 800 591 5100 phone number Click down if you have unsuccessfully reached mSpy by calling +55 800 591 5100 phone number 0 0 users reported that they have UNsuccessfully reached mSpy by calling +55 800 591 5100 phone number
    Brazil
    +90 212 922 15 08
    +90 212 922 15 08
    Click up if you have successfully reached mSpy by calling +90 212 922 15 08 phone number 0 0 users reported that they have successfully reached mSpy by calling +90 212 922 15 08 phone number Click down if you have unsuccessfully reached mSpy by calling +90 212 922 15 08 phone number 0 0 users reported that they have UNsuccessfully reached mSpy by calling +90 212 922 15 08 phone number
    Turkey
    +420 234 076 341
    +420 234 076 341
    Click up if you have successfully reached mSpy by calling +420 234 076 341 phone number 0 0 users reported that they have successfully reached mSpy by calling +420 234 076 341 phone number Click down if you have unsuccessfully reached mSpy by calling +420 234 076 341 phone number 0 0 users reported that they have UNsuccessfully reached mSpy by calling +420 234 076 341 phone number
    Czech Republic
    +39 06 4521 7343
    +39 06 4521 7343
    Click up if you have successfully reached mSpy by calling +39 06 4521 7343 phone number 0 0 users reported that they have successfully reached mSpy by calling +39 06 4521 7343 phone number Click down if you have unsuccessfully reached mSpy by calling +39 06 4521 7343 phone number 0 0 users reported that they have UNsuccessfully reached mSpy by calling +39 06 4521 7343 phone number
    Italy
    More phone numbers
  3. mSpy emails
  4. mSpy address
    800 W El Camino Real, Mountain View, California, 94040, United States
  5. mSpy social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 21, 2024
  7. View all mSpy contacts
mSpy Category
mSpy is ranked 14 among 806 companies in the Internet and Software category