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Mobile Telephone Networks [MTN] South Africa

Mobile Telephone Networks [MTN] South Africa review: bounty promo 39

O
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3:18 pm EDT
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I have used my MTN line for 8years and I have never gotten anything from MTN Nigeria. Early in February 2010, I got a call from MTN saying I had won A Samsung F Series phone. They requested my full name, location, house address everything then told me they will reach me from their nearest Center.

By March, I had not heard from them so I went to the MTN Service Center in Asaba (the one nearest to me). The queue was daunting but after hours of patience I met a staff. She said she knew nothing about it.

In April, I came back again, I met a start who collected my phone number and all the necessary details. She said all the promo gifts where in Enugu and she will get back to me. I never heard from her.

A third visit yielded no result as well. In August I called 180 and they referred me to the nearest Service Center again.

October 13, I called 180 again at about 11pm. The lady said she was Elizabeth and said she was going to verify. I held on for 49minutes and 15 seconds till the line dropped. I called again at a few minutes to 1am. Sarah referred me to the nearest Service Center.

October 14, determined to get my Samsung phone, I was at the service center by 7:50am. I finally got audience at about 9am. After insisting that I was not leaving till I get my phone. The attendant Sylvester, started making calls inquiring. He called Mr. Okechukwu in Enugu, who said January was a long time ago and the will have to check his list. Apparently, Asaba Center did not have a list.

By 2pm, I returned to follow-up on Okechukwu and was told that my name was not on the list! the Supervisor suggested we go to Enugu or Lagos or book an appointment to see the manager. In all I had been to that Center about 6 times just for my phone!

Please I will appreciate any help with this. I am tempted to stop using MTN.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

39 comments
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Isah Zuwaida
NG
Aug 29, 2009 6:48 am EDT

Hello, i received an sms this morning (0900hrs) GMT on my MTN NIG number [protected] that i have won 1million Naira (Nigerian currency) & a free ticket to the 2010 world cup with a verification code: 462070. Kindly confirm its genuinety or otherwise. I could be reached on above GSM number or through my email account: isahzu@yahoo.com.

Abubakar(Abuja, Nigeria).

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ezerioha uchenna
Aug 31, 2009 10:19 am EDT

hi! please i received an sms on my phone [protected] that i am a winner of 1000, 000(naira) and a free ticket to the 2010 worldcup.verification code:462070.please kindly confirm its authenticity and reach me through the above phone no.thanks- chinwe.

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yusuf ibrahim
NG
Sep 03, 2009 3:05 am EDT

hi! please i received an sms on my phone [protected] that i am a winner of 1000, 000(naira) and a free ticket to the 2010 worldcup.verification code:462070.please kindly confirm its authenticity and reach me through the above phone no.thanks- yusuf Ibrahim or through email yankeemen4real@yahoo.co.uk

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Ayotunde Jones
NG
Sep 04, 2009 4:26 am EDT

Hi, i recieved an sms on my phone [protected] that i am one of the winners of 1, 000, 000 (naira) and a free ticket to 2010 world cup with verification code 462070. please kindly confirm the its authenticity and reach me through my phone no:[protected]. Thanks -ayotunde Jones.

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mrs Ayolotu
SO
Sep 04, 2009 5:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi, I also recieve an sms on my phone dated 11-Aug-2009[[protected]] that i'm one of the winners of 1, 000, 000(naira) and a free ticket to 2010 word cup with verification coden462070.please kindly confirm its authenticity and reach me through thesame number or through meetg1austine@gmail.com.THANKS Mrs. J.S Ayolotu

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YAGER EUNICE
KE
Sep 09, 2009 8:08 am EDT

hi, i also recieve an sms on my phone([protected]) today being 09-sept-2009 8am that i won N1 million in mtn world cup offer with verification code 462070. please kindly confirm it authenticity and contact me with one of this no; [protected] [protected] [protected] or my email yagerbenjamin@yahoo.com. thanks for your maximum cooperation. MISS EUNICE YAGER.

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kelvin steves
NG
Sep 12, 2009 4:39 pm EDT

Hi i also recieved an sms on my phone [protected] today 12-09-2009 that i won N1 million in the mtn world cup 2010 offer with verification code 462070. and was asked to visit the following website http://www.games2010.net.ms, from what i have read from the above comments its is certainly a FRAUD, so MTN SUBCRIBERS BEWARE!..Naija boys una own too much!

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Deborah Ayandele
NG
Sep 24, 2009 12:52 pm EDT

Please you sent me a phone message that I won N1M and a trip to the 2010 w/cup but I have not here from you till now what is happening.Please reply me now and please send the reply to my phone number and my email which is No:[protected] and Email:oluwaseungideon@yahoo.com.My name is Mrs Deborah Ayandele

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keny jeo
NG
Sep 25, 2009 12:57 pm EDT

pls you sent a message to me sayong i won1million naira to my phone and up till no i have not heard any more message on how to collect my money . keny jeo(calabar)

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francis uzuegbu
NG
Oct 13, 2009 2:42 am EDT

pls i recived a message this saying i won 1 million naira to my phone pls confirm it to me on my mobile08038060161
my name mr francis uzuegbu email franceo@hyperia.com

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sparco
NG
Oct 29, 2009 1:33 pm EDT

I received a message from Mtn nigeria today being 29/10/2009, that i have won 1 million naira extral cool offer and i was also given a six digit numbers that i should register it online.which the website that was given is www.extralcooloffer.com, but its show error when i tried to go to the website.i want to comfirm if its real.

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Bassam Abdulrahman lawan
NG
Oct 30, 2009 4:02 am EDT

hello i recieve a message this morning telling me that i have won one million naira and that my code is 004848

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Bassam Abdulrahman lawan
NG
Oct 30, 2009 4:07 am EDT

please send me the credit in cash to my acount number [protected]

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amanze mirian n
NG
Oct 30, 2009 4:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

hellow, pls i got a text message 4rm MTN this morning that N1, 000, 000 has been credited to me in the 2009 xtracool october random draw, with code no. and also that i should visit 'www.octoberdraw.com within 24hrs for my reward. pls i want to know if is true, and where do i enter the code number, how do i get the money. my phone number is [protected].

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Edu Charles Ejijock
NG
Oct 30, 2009 5:28 am EDT

I receive a text of a N1, 000, 000 offer and ask to log on to this site within 24 hrs. My code was given as004848 for the reward. what is the next process or how do I go about the claim?

[protected].

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John Agadaga
NG
Oct 30, 2009 5:37 am EDT

i received a message. my name is John Agadaga when do i get my reward

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Njoku Immaculata Okechi
NG
Oct 30, 2009 6:09 am EDT

hello, I received a text this morning telling me that N1, 000, 000 has been credited to me in the 2009 xtracool october random draw, and that my code is 004848, that I should visit www.octoberdraw.com within 24hrs for my reward, please, how do I get my money? my phone number is [protected], thanks and remain blessed.

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onyemaechi judith c
NG
Oct 30, 2009 6:14 am EDT

i saw a txt on my phone this moninng that i have won sum of 1, 000, 000 frm the mtn exracool october random draw, with a code. how do i go about it, pls let mi know. and my phone num is [protected].

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onyemachi chibuike Ivan
NG
Oct 30, 2009 6:44 am EDT

i received a message this morning from my phone that i have won 1, 000, 000 from the mtn xtracool, October random draw, with the code number 004848 within 24hrs. please how do i get my reward, my phone number is [protected]

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benard adiele
NG
Oct 30, 2009 7:39 am EDT

i receieved this early morning a text that i won N1m from the MTN xtracool october 2009 random draw. I have visited the website and fill the neceessary data as directed. How and when do i get the money my number is [protected]

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Dr mic Adams
NG
Oct 30, 2009 8:28 am EDT

i am Dr mic adams ll, i received a text message this morning that i won N1000, 000 in xtracool october random draw.let me know the authenticity of this text if it is from MTN, how do i go about getting the money.My number is [protected]

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KOLADE FISAYO TIMOTHY
NG
Oct 30, 2009 8:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i received atext this morning that i won N1000000, is this true

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Ekwunife Chiagozie
NG
Oct 30, 2009 9:17 am EDT

I Ekwunife Chiagozie receieved this early morning a text that I won N1m from the MTN xtracool october 2009 random draw. I have visited the website and fill the neceessary data as directed. How and when do i get the money my number is [protected]. My account number is [protected] GTB.

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Nkechi Owah
NG
Oct 30, 2009 9:42 am EDT

goodafternoon, my name is Owah Nkechi and my phone number is [protected]. i received an MTN message this morning telling that I am one of the N1, 000, 000 beneficiary of the October random draw for xtracool stuff and that I should visit www.octoberdraw.com and since I have been on the system and can't get any information about how to obtain my reward as mentioned.

Please how can I do to redeem my prize.

Thanks and God bless.

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SUNNY WOKEH
NG
Oct 30, 2009 10:11 am EDT

I sunny wokeh ibesi received a text message from mtn xtracool this morning that i have won 1m naira in the ongoing octoberdraw promo . i want to know how i can get my money and when.the following are details
ACC NO; [protected], AC NAME; SUNNY WOKEH, PHONE NO; [protected].

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Adepoju adeyemi
NG
Oct 30, 2009 10:34 am EDT

Hi, i received a text early dis morning that i have won N1, 000, 000 and that i should visit ds site and enter a code, i need to where to enter the code also to know if ds is not a cheat

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ojo bababtunde
NG
Oct 30, 2009 2:01 pm EDT

hello, my name is ojo babatude, I received a text this morning telling me that N1, 000, 000 has been credited to me in the 2009 xtracool october random draw, and that my code is 004848, that I should visit www.octoberdraw.com within 24hrs for my reward, please, how do I get my money? my phone number is [protected], thanks and remain blessed.

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okoro
NG
Oct 31, 2009 6:34 am EDT

Am Ajah Robert Okoro, it was yesterday at 8;45pm when i got a message from MTN that 1, 000, 000 has been credited to me, and as a matter of urgency i should visit www.octoberdraw.com for my reward within 24hrs.i was also given six secret numbers all together in the message.Now on the web i cant see any place i can enter my six code numbers, so i have to ask if that message is true... please we have to know more about it. my phone numbers...[protected] and [protected]

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AJAYI JOHNSON BUKOLA
NG
Oct 31, 2009 8:12 am EDT

I AJAYI JOHNSON BUKOLA, a corper serving in Bayelsa State, got a text message 4rm MTN yesterday 7:11 pm that N1, 000, 000 has been credited to me in the 2009 xtracool october random draw, with code no. and also that i should visit 'www.octoberdraw.com within 24hrs for my reward. pls i want to know if is true, and where do i enter the code number, how do i get the money. my phone number is [protected].

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damiloal omojola
NG
Nov 02, 2009 12:23 pm EST

my name is damilala, i receviced a message telling me i won one million naira want to know whether it is true, my number is [protected]

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abiodun oloruntobi
NG
Nov 09, 2009 4:24 am EST

i abiodun oloruntobi i got your sms alart this morrning that i won 1m with my code sent to me how thruogh it is because i domt want to fall into tarps.let me no my status now. iwas told with in 24hrs am still waiting to hear more my mail box is abiodunoloruntobip@yahoo.com yhanks you

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onyema
NG
Nov 13, 2009 2:09 am EST

please, i received an sms qualifying me for the nov./dec.promo in the MTN xtracool draw. Awebsite was also atached to it for my claims with some reference number. Is it real?

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OGAH JAMES
NG
Nov 13, 2009 12:05 pm EST

I received a text from 180 that i have won one million naira, code 004848 pls how can i get the money this is my number [protected] .call so that i may be sure if it is true or not

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UKAEGBU
NG
Nov 23, 2009 5:09 am EST

GOOD DAY, MY NAME IS UKAEGBU NGOZI VICTORIA, I RECEIVED A TEXT MESSAGE THIS MORNING SAYING, (YELLO YOU HAVE BEEN OFFERED THE SUM OF N500, 000 AND A BONUS TICKET TO 2010 WORLD CUP, PLEASE VISIT WWW.fifa... .com for your claim.) THE NUMBER THAT SENT THE MESSAGE IS 180.
PLEASE WHAT DO YOU SAY ABOUT THIS MASSAGE AND THE NUMBER THAT SENT IT.
MY NUMBER IS [protected]

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mr ajose
NG
Dec 09, 2009 12:50 pm EST

i recieved a sms that i won 1 ooo ooo naira is it real or fraud? by mr ajose [protected]

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OLABAJO OLANREWAJU OYEBOLU
NG
Dec 12, 2009 6:38 am EST

My name is OLABAJO OLANREWAJU OYEBOLU i received text message at 10.56hrs that i won a bonus ticket to 2010 world cup and N500, 000 bonus and my Ref No is 505048.You can reach me on [protected] and my email address is oyebolulanre@yahoo.com

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Comiccomfy
NG
Nov 23, 2010 4:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Mtn pls resolve this problem.
My Mtn line [protected] is unable to receive calls for about 5days now.
Please do something about this a soon as possible.

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KRIS007
NG
Aug 27, 2011 7:20 pm EDT

Pls MTN, my line is [protected], unable to receive calls, check my account balance and recharge cards. Pls help me do this as soon as possible.

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Olatunji Oluwaseun
US
Jul 17, 2013 3:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello,

My Nokia Asha200 can no longer receive calls from other lines, send sms, open sms inbox folder. My affected MTN lines are [protected] and [protected]. Kindly help me find solution to this problem.

Olatunji Oluwaseun Reuben
Akure
hibrkthru@yahoo.com

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