CB Mobile and Cell Phones Mobile Telephone Networks [MTN] South Africa Incorrect billing

Mobile Telephone Networks [MTN] South Africa review: Incorrect billing

MarionandNia of Johannesburg, ZA

Jul 18, 2024 4:16 am EDT

Verified customer

Featured review

I had a month to month agreement with Supersonic for a data package, the payments were received by Supersonic, I received data for roughly 2-3 months and thereafter the service stopped. When I called to query this I was advised that the payments were being allocated to old account I had with MTN which I cancelled some time back before registering for the new account with MTN. They billed me for data that I did not receive and now Supsersonic have handed me over to a debt collecting agency that is harassing me for payments but I did not receive a service from Supersonic (MTN)

Desired outcome: I want the issue resolved and a retraction from the debt collectors

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Please resolve as soon as possible

please resolve

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Mobile Telephone Networks [MTN] South Africa Contacts

Mobile Telephone Networks [MTN] South Africa phone numbers

135
135

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33%
Confidence score

From Any MTN Number

+27 83 135
+27 83 135

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Customer Service

+27 831 231 761
+27 831 231 761

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MY Contract (MTN Active) Queries

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+27 831 233 032

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Web & MTN Online Shop Queries

+27 831 233 667
+27 831 233 667

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MTN Direct Sales

More phone numbers

Mobile Telephone Networks [MTN] South Africa emails

customercare@mtn.co.za

100%
Confidence score: 100%

Support

Mobile Telephone Networks [MTN] South Africa address

14th Avenue, Johannesburg, 2196, South Africa

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Nov 19, 2024