National Westminster Bank / NatWest
Reviews and Complaints

I live in New Zealand.

Many, many years ago in the 80's or 90's (can't remember which) I visited Jersey as my half sister lived in London and we wanted to recover from our long journey before visiting her. I opened an account with Natwest as I wanted to put holiday money I had brought with me in a safe place. Then my hal;f sister gave me enough money to go to Europe so I added that. Since then I have visited England many times and have either added to or withdrawn funds from this account. It started as a savings a/c but then I changed it to a current a/c so I would not have to do any tax admin.

So, Natwest was getting the use of my money for nothing.

Now (at a time of Covid when I can't come to England to use it you are charging me for the use of MY money.

I find this not only extraordinary, but mean as well. I am 80 years old and still hope to come to England to use up the money I have with you but Covid is preventing this.

Soon there won't be anything left as you will have taken it all.

I would like you to refund the extraordinarily high fees you have taken each month and put MY MONEY into something whereby I don't have to pay them until I can get to England. My email is: [protected]@xtra.co.nz and on your reply to this I will supply my details but you can probably get them from my name and address.

Diana B. WINN, flat 4 202 Oriental Pde, Oriental Bay, Wellington, New Zealand Ph. [protected]

Sehr geehrter Damen und Herrn
Ich bekomme nun seit einem Jahr folgende Mails. (Fotos)
Ich würde gerne wissen, ob diese Nachrichten von Ihrem Institut kommen und ob die Nat -West Bank das Anwaltsbüro tatsächlich damit beauftragt hat, mich zu kontaktieren .
Alle Angaben sind auf den Fotos.
Von wem die Mails jeweils gesendet wurden etc.
Danke für Ihre Antwort
LiebeGrüsse

Dear Customer,

Thank you for your email ... Kindly contact the Lawyer being Barrister Edward Williams as stated, pay him accordingly and comply with all his directives to you so that he shall help you further with the procurement of the needed two funds clearance transfers documents as stated below so that we shall conclude your transfers without any further delay.

1). AFFIDAVIT OF CLAIMS: This has to be sworn at the BRITISH CROWN COURT OF LONDON and proves that your lottery win actually emanated from the Coca-Cola e-Lottery Incorporated.

2). ANTI TERRORISM/DRUG CERTIFICATE: This document also proves that you are the legitimate beneficiary of the lottery prize under Coca-Cola e-Lottery Incorporated and should be sent to this bank prior to the final transfer.

Barrister Edward Williams (Esq), London Crown Court
E-mail: [protected]@hotmail.com
Tel: +[protected]

Thank you as you do the needful because the requested documents have to be issued here and not from your country ... Also note that International remittance polices and banking regulations in your country varies from banking regulations in our country, just go ahead and contact this lawyer then pay him accordingly for all further assistance!

Regards,
Mr. Pete Ferns
(Head of Operations).

CORPORATE HEADQUARTERS

===========================================================================

Coca-Cola e-Lottery Award Center - 197 Black-friars Road, SE1 8NJ, London - United Kingdom. Tel: +44 [protected].

------------------------------------------------------------------------------------------------------------------------------------------------------

Winning

Numbers

Ref: CCU/57...
Ba…...

                                          Re: Confirmation of Your Coca-Cola e-Lottery Win:

***Attention: Dear Donation Beneficiary,  

We have conducted the verification process and you have been confirmed by the Coca-Cola e-Lottery Board of Trustees to be the actual winner of the referenced ongoing prize amount worth £950, 000.00. Which is fully based on an electronic selection of winners using their Mobile Numbers! Your name was placed on ticket number; ..., Serial Number... This batch draws the lucky numbers as follows... bonus number .., which consequently won the lottery in the second category. 

You are hereby given an approval to a total lump pay of £950, 000.00 (NINE HUNDRED AND FIFTY THOUSAND GREAT BRITAIN POUNDS, ONLY) in cash credit file with from the total cash prize shared among eight lucky winners in this category. However, you may be required to note that your lottery win was zoned to be released to you via NATWEST BANK PLC OF LONDON

Hi, my name is henry. Pls I want know if this email I received is true or false. Corporate headquarters
=

Coca-cola e-lottery award center - 197 black-friars road, se1 8nj, london - united kingdom. Tel: +44 [protected].

—

Winning
Numbers
...

Ref: ccu/...
Batch:...

Re: confirmation of your coca-cola e-lottery win:

*attention: dear donation beneficiary,

We have conducted the verification process and you have been confirmed by the coca-cola e-lottery board of trustees to be the actual winner of the referenced ongoing prize amount worth £950, 000.00. Which is fully based on an electronic selection of winners using their mobile numbers! Your name was placed on ticket number;..., serial number... This batch draws the lucky numbers as follows... Bonus number.., which consequently won the lottery in the second category.

You are hereby given an approval to a total lump pay of £950, 000.00 (nine hundred and fifty thousand great britain pounds, only) in cash credit file with ref: ilp/hw... From the total cash prize shared among eight lucky winners in this category. However, you may be required to note that your lottery win was zoned to be released to you via natwest bank plc of london and in a short while the said natwest bank plc of london shall be contacting you by e-mail for further details of the remittance of your lottery funds to you or possibly you can contact the bank with the information below.

Contact person: pete ferns
E-mail: [protected]@live.co.uk
Position: head of operations.

*note; it is expected that your lottery prize should get to you on or before the 30th of december, 2018 being the stipulated time for the claims of your prize, if it exceeds this period your lottery prize should be recalled by coca-cola e-lottery board management and term it as unclaimed with your lottery winning code numbers and other details attached therein.

You are advised in your best interest to check your inbox and also your "spam/junk" email folders regularly for mails from the natwest bank plc.

Also, you have to remember that all information concerning your winning including your lottery winning code numbers has to be strictly kept confidential from the public scrutiny until your claims has been processed and your money remitted to your nominated bank account as this is to avoid double claiming of funds or impersonation that may lead to your eventual disqualification.

Feel free to contact me for any further clarification or assistance that you may require as we remain here to serve youchelocorporated regards,
Mr. Brown rich
(commercial excellence director).
Pls I want to know how true is this information or if it is a scam. Pls email me on [protected]@yahoo.com thanks

I have had money stolen from my account. I have spoken for several hours on the phone over the last few months and nobody seems to resolve this issue. All that I have been given is a dormant account ref number with the (twice) broken promise that you will phone me within 24 hours. As yet no response. [protected]. My number is [protected].

Возможно эти данные помогут разобраться с этими людьми, если нужно, то я постораюсь задержать переписку. Плохо то, что у них мои банковские реквизиты.
С уважением, Сергей Крутских

Re: Re[2]:
От кого: NATWEST BANK PLC
Кому: Сергей
Вчера, 19:42
NatWest BANK
45 Fulham Broadway
Fulham, London SW6 1AG, United Kingdom
[protected]
Bank - (Банк)
Nationwide Bank
Account Name /Beneficiary Name (Имя счета)-
Miss Stephanie Anne Janes
Address (Адрес)-
kings park road moulton park Northampton, NN3 6NW.
BIC CODE - NAIAGB21
IBAN CODE - (IBAN КОД) B45
NAIA [protected]
SWIFT INTERMEDIARY BANK(SWIFT банка-посредника) - MIDLGB22
SORT CODE - 070246
ACCOUNT NUMBER( номер счета) - [protected]

Отправить квитанцию об оплате после оплаты. как только мы получим квитанцию мы будем осуществлять передачу на ваш банковский счет.

Том Floyd
Natwest банка

Пересылаемое сообщение --------
От кого: обратиться в банк с электронной почтой сертификата:
natwest.pay.[protected]@gmail.com
Кому: [protected]@mail.ru
Дата: Четверг, 9 октября 2014, 0:30 -07:00
Тема: mail

3). Fwd: mail

От кого:

Сергей

Кому:

natwest.pay.[protected]@gmail.com

10 октября, 13:02

1 файл

Это правда или ужасный розыгрыш? В
это не возможно поверить!

Fwd: mail

От кого:

Сергей

Кому:

natwest.pay.[protected]@gmail.com

10 октября, 13:02

1 файл

Это правда или ужасный розыгрыш? В это не возможно поверить!

Миру- Мир!

-------- Пересылаемое сообщение --------
От кого: обратиться в банк с электронной почтой сертификата:
natwest.pay.[protected]@gmail.com
Кому: [protected]@mail.ru
Дата: Четверг, 9 октября 2014, 0:30 -07:00
Тема: mail

Все файлы проверены, вирусов нет

1 файл
AWARD WINNING CERTIFICATE 2014.jpg
200 КБПосмотретьСкачатьВ Облако

Миру- Мир!

-------- Пересылаемое сообщение --------
От кого: обратиться в банк с электронной почтой сертификата:
natwest.pay.[protected]@gmail.com
Кому: [protected]@mail.ru
Дата: Четверг, 9 октября 2014, 0:30 -07:00
Тема: mail

4). Fwd: mail
От кого:Сергей
Кому: natwest.pay.[protected]@gmail.com
12 октября, 13:38
1 файл
Здравствуйте!
Я не получил подтверждения, поступления к Вами моего сообщения.
С уважением, С. Крутских.

I tried to open an account with Nat-West in Hythe, Hampshire.
I went to them just before Christmas and managed to get everything sorted but still needed a proof of address which i took in that same day into their Holbury branch.
The paperwork i took in to confirm my address was a SKY installation bill which proven my address where the installation was done,
I got a callback from Nat west Mr Dan Swinger whom informed that the proof of address was invalid and cannot be used to which he requested me taking them any other form of bills which have my address on it.

I went back on soonest possibility and took every letter i ever had on that address and the Cashier took a letter from my Landlord, A letter from my previous employer(which was less then 3 months old) and a letter from the NHS, she made copies and said someone(Mr Dan Swinger) would contact me accordingly,

I awaited the contact but nothing happened, so after a week of waiting and not hearing anything from them i decided to phone the service desk, after waiting for some time before the phone got answered i finally spoke to someone whom took my details and informed me gladly someone(Mr Dan Swinger) will contact me,

waited and waited but no luck! so today on the 7th of December i went into the branch and got to hear that none of the provided proofs of address can be accepted!
and this while one if from my landlord, the other from the National Health Service and the other from GARMIN(my then employer)

Also i got informed gladly by Dan Swinger that he can only follow the FSA legislation and will try to use my letter from NHS but it is highly unlikely as they can only be used until the age of 18..

This is supposed to be a good bank that provides great service but in fact they are not! i told them to go ahead but in the meantime i will go to another bank where my business is wanted and i am appreciated as a customer.

I will never advise people to bank with Nat west and never speak a good word of this establishment!

people take your business to other banks where u will be appreciated not one where your time is someone else's Pleasure and amusement!

Hello Dr. Joshua Larry
I was writing I am a person from Albania and has been a lot of money from NOKIA for obtaining a sum of 720 000 pounds and said to hook up with your bank NATWEST, Mr. Kelly Walter Transfer Manager Branch Address: 1 - 4 Berkeley Square House, Berkeley Square, London W1J 6BR United Kingdom told me to fill out a registration form www.natwsintrbnk.co.uk / natwest_secured / myspace / login / open_account.php this is it who sent Walter Mr.Kelly me
Attn: Mr. Idriz Muça,
We are at your service here in Natwest Bank Plc.
A cheque deposit of 720, 000.00 (Seven Hundred and Twenty Thousand Great Britain Pounds) Was made in your name by NOKIA Award. Due to the nature of this request for sucha huge transfer, you Will Be required to open an online account with us and your cheque Will Be credited into it. We provid exclusive services and Specially tailored accounts for high class dry individuals transact with large sums and requir maximum flexibility and the Highest Levels of confidentiality from a bank.

We provid you with offshore banking, Investment and trust services and interestingly comprehensive Internet Banking Services to revolutionize your banking experience.
Wherever you have access to the Internet, you have access to your account (s) at Natwest Bank, allowing you to confidently and effectively Perform your banking 24 hours a day, 7 days a week. Natwest Bank Internet Banking Services enables you to performa many traditional banking functions from the Comfort of your Home, Office or even WHILE traveling.To commence with the registration of your account, click the link below to immediately out the account opening form
www.natwsintrbnk.co.uk / natwest_secured / myspace / login / open_account.php

A scan copy of your International Passport or Drivers License Should be Provided via email as soon as you have competed the online account registration form.

For further assistance, call +44-[protected] Between 10:00 am - 4:00 pm (Monday - Friday) (Saturday 9am-12pm) or send an email to [protected]@natwsintrbnk.co.uk

Then after completed this registration form sent then this confirmation
Attn: Idriz Muca,
With reference to the online application, your account with us has been setup and activated. Your Account embodies all the feature of the Non Resident Savings / Current Account's Class plus transacting in a wide array of currencies.

Flexibility of deposit and the high return of a term deposit When the term deposit matures the account is automatically converted into a current deposit. Interest from current deposit is compounded and Payable monthly.

You can now login and and start making transfers to any bank account in the world. Below are your account details and login information.

Account Name: Idriz Muca
Account Number: [protected]
Pin: xxxx
LOGIN HERE

To login to your account online, simply visit www.natwsintrbnk.co.uk / natwest_secured and click Login or go directly to the Customer Login page by clicking www.natwsintrbnk.co.uk / natwest_secured / myspace / login / login.php

When you login to your account you WILL find your money there and you CAN make your transfer by clicking the transfer button and yarn in the details of your account in your country into the page that appears and click transfer. Your transfer Will Be Completed in minutes and you WILL have your cash in your account in your country.

Thank you for banking with us.

At the beginning of opening this account but not allowed to make my bank transfer action but when the process went 50% stop and require a COT CODE that I have not so contacted again Mr.Kelly Walter for this code but said that there is a charge and costs 1000 pounds please return an answer
With respect IDRIZ MUCA

Sir,
I have received an e-mail as bellow. Is it true or false? Please help me.

Your Email Address won the sum of US$1, 000, 000.00
TO: More recipients
CC: recipients You More
BCC: recipients You
Hide Details

FROM: * [protected]@aol.com

Message flagged
Tuesday, October 25, 2011 11:33 AM
Message body

CORPORATE HEADQUARTERS
============================================================================
Australian Lottery Center - 197 Blackfairs Road, SE1 8NJ, London - United Kingdom.
-------------------------------------------------------------------------------------------------------------------
Congratulations!

Your Email Address won the sum of US$1, 000, 000.00 (One Million United States Dollars) in the ongoing Australian Lotto as conducted and organized in London, United Kingdom through Electronic ballot from email addresses collected from different companies in the world.

Fill in the form below and also send code "94C1040" immediately to Mr. Brown Rich at: [protected]@live.co.uk for your payment now Or call Tel: +[protected].

NAME...EMAIL ADDRESS...OCCUPATION...
YOUR FULL ADDRESS...NATIONALITY...
MOBILE/PHONE...SEX...AGE...

Mrs. Rose Hill,
Head of Publicity
Australian Lottery Inc.

I went into the bank to exchange 4 x five pound coins, at first the cashier ask what they were then asked if they was fake, i said no and is it possible to change.Then she got very blunt and said no, i asked why and she said because she hadn't seen them before and that because i didn't have a natwest account, well if i had a natwest account then would it matter or not if she had seen them before.I think natwest need to filter there staff as if they suddenly relised that there jobs was on the line customer service would go from 10% to 100% over night.Very poor and would advise people to avoid natwest at all costs.

NatWest Bank Towers
135 Bishopsgate London
Greater London EC2M 3UR
TEL: [protected]
Fax: [protected]

dear sir,
I have claimed for the fund transfer of my business partner giving details required by the bank.They have given the approval certificate please check the authenticity of this mail
with thanks and regards
jagatjiban sahoo
ATTN:JAGAT JIBAN SAHOO,
Sir,

VIEW THE ATTACHMENT FOR THE CONTENT OF YOUR INHERITANCE FUND APPROVAL AND AHEAD STRICTLY TO THE INSTRUCTION GIVEN THEREIN.

FOR BOARD MANAGEMENT.

Dear sir,
I received a mail regarding lottery amount I had won. Kindly verify the detail and suggest me what should I d

National westminster online bank
Natwest bank plc
65 aldwych,
Holborn, london,
United kingdom.
Wc2b 4ds
+[protected]
+[protected]
Fax: +[protected]

Attn: balram vijayvargiya,

Good day and welcome to the national westminster bank, where everything we do is all about you. We have been mandated by the uk national lottery to transfer the sum of £5, 000, 000.00 gbp to your designated bank account. This sum will be transferred into your designated bank account, as soon as you make a security deposit for the cost of transfer.

The sum of £5, 000, 000.00 gbp will be transferred to your bank account, as soon as we receive your payment slip for the cost of transfer.

All banks in the uk, including ours are authorized and regulated by the uk financial services authority and as a result, clients are required to abide by the banking policies of the british government by making security deposit for the cost of transfer. Thus it is not possible to deduct any amount from your temporary account in our bank before it is transferred to your designated bank account. This is in accordance with section 13 (n) of the national banking act as adopted in 1993 and amended on 3rd july 1996 by parliament. This is to protect customers and to avoid misappropriation of funds.

You are therefore to make a payment of 18, 500 indian rupees for the cost of transfer. You are advised to get back to us for the payment details, when you are ready to make the payment.

Attached to this email is a scanned copy of my bank id. Your swift response is highly needed.

Best regards,
Harrison williams
Foreign transfer department.
_

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Wed, february 23, 2011 5:39:26 pm
Contact the bank
From: mr john miller
View contact
To: [protected]@yahoo.com

Uk lottery board
Home office:
165 fulham palace rd.
W6 8jb united kingdom.

Attention: balram vijayvargiya,
Thanks for your quick response regarding the claim of your winning funds. You have been cleared from our office. Your winning funds of £5, 000, 000 (five million pounds sterling) has been deposited in natwest bank of london. Your funds have been deposited in natwest bank and will be transferred to any bank of your choice in your country. You are required to contact the bank manager mr harrison williams. He will be responsible for the transferring of your funds to you.
You are to contact the bank through email with your full bank details below:
Bank name:
Account holder's name:
Account number:
Bank address:
Below is the bank email address and bank managers name that you are to contact the bank with.
Bank name: natwest bank
Bank manager: mr harrison williams.
Email: [protected]@live.com

Please try and contact the bank manager as soon as possible to enable him facilitate the transferring of your funds to you.

Yours truly,
John miller (esq.)
Phone no: +[protected].

This account number [protected] i want to no why i have had to pay £201.45 for an account i have not used in 5 years? said i was overdrawn, i mistakenly payed this, thinking i was paying something off my other account. please can you get back to me about this..i dont see how i can be overdrawn with an account i have not used in a long time, i dont even have a card for this account, i need that money back, how do i go about this, please get back to me, asap.

My Dear Beloved Friend,

My name is Mr Tony Brown; I am senior staff with Nat West Bank London UK.I have a business deal of (USD$14.2Million)in one of the account here in my department in UK, If you can permit me I will use your information’s as the beneficiary of the fund.

And arrange all the legal documents to transfer the Fund to your account as the beneficiary, and both of us will share the Fund, if you are interested please respond back to me

I await your reply to enable me send you more details on how we can proceed further for the claim.

Best Regards,

Tony Brown --------Tony Brown
...

i already complaint in 27 th june'2010 against natwest bank liverpool of u k - mark lukas, i want to know that is their any action taken against him or vivi sumi in which i deposited INR. 14500/- IN STATE BANK OF INDIA. MUMBAI BRANCH.

I just want to my money back which they cheated me . i don't want prize money.so pls revert if you help me.on some days back one call came fron delhi her name is like veena or beena, know about my whole complaints she told me to come delhi & ask somethinf that i don'e understand.

i also mail recd from royal marble bank again asking for all documents & want money also to claim the prize.

What going on ?

I need my money back.
pls co-ordinate with mail to him or take action against them.

vishal [protected]

Here’s a story that shows just how much NatWest values its clients and their “best interests”.

We are a small but prosperous company who until recently banked with NatWest for over three years. During this time there was a huge number of transactions, but our balance sat at around £100K.

During our time with NatWest we did not request an overdraft or credit card and we did not use any lending facilities.

Recently we had an issue with our mandate; an ex director was on the mandate and we wanted to remove him. He was no longer in the picture: he had left the company 18 months prior, was no longer a shareholder and no longer had anything to do with the company.

The mandate’s small print states that NatWest should act upon its client’s instructions to regulate the mandate. The client, in this example, was of course our company, as represented by our board of directors. Duly following procedure, the board of directors instructed NatWest to remove this ex director from our mandate.

Here is where the trouble started. NatWest refused to co-operate. The ex director – who, if you’ll remember, has no financial or legal involvement with the company – was nowhere to be found, and NatWest therefore refused to assist.

NatWest then froze the company’s bank account. Yes, this small company whose livelihood depends on having constant and immediate cashflow. The bank’s reasoning? NatWest would not take instructions from the company on suspicion of suspicious activities. They told us they “have to look at the best interests of the company.” That company being, of course, us.

You might say NatWest was acting out of caution; surely a simple phone call would clear everything up, right? Wrong. We tried calling our bank manager – our calls were never returned. We even called the regional director – no joy. We couldn’t even get our appointment.
And NatWest’s response to the company’s frantic attempts to resolve the matter and restore our account? “We have to look at the best interests of the company.”

These same “best interests” resulted in NatWest taking more than four weeks to finally unfreeze the account and allow the company to operate freely. During this time, unable to access the £80K working capital and so unable to pay its staff, its creditors and unable to operate normally, the company almost went bankrupt.

Ultimately, NatWest’s “best interests” caused near bankruptcy, enormous stress and ultimately, a move to another bank.

As recent experience with our new bank has shown us, NatWest’s lack of commercial acumen and appalling customer services is NOT representative of all UK banks. If it was, my money would be stashed firmly under my pillow.