Natural Life
Reviews and Complaints

As someone who appreciates unique and bohemian-inspired clothing, I recently explored Natural Life, a brand known for its cute and comfy clothes, accessories, and gifts. However, my experience was mixed. While some customers praised the quality and positive vibe of the products, others expressed concerns about customer service and delivery issues. It seems that the brand's mission to inspire people to Give & Live Happy is not consistently reflected in the overall customer experience. Before making a purchase, it's essential to consider the diverse feedback and approach shopping with caution.

I got lucky with this company.
Natural Life clothing is everything a woman could possibly hope to find. The quality and appearance of their products are top notch. No Bait and Switch here. The return policy however, will only get you a credit towards the purchase of something else. That's not a problem however, because they have so many beautiful items.

I love Natural Life and all the products. This is casual wear, not fine wear. I have been buying their products for years from a local gift shop, and only have purchased clothes during the pandemic. I am completely happy. I do have to get a size a bit larger than normal, but since I am home working, who cares! They fit well, nice fabric - even the tshirts and sweatshirts.

Last year I bought my first Natural Life dress (the Rebecca) and I wear it all of the time getting many compliments. This year I added more pieces to my awesome collection of summer clothes.
Sometimes I have had to return an item for a different size (I am usually a Small but for 2 dresses I exchanged them for a M) but there isn't any problem, they exchange it and I do not pay for shipping in either direction. I now own a great sweater (they warned me that it would be oversized but I love it and continue to get so many compliments on it) and midi skirt (which doubles as a dress) also and have added some gift bags and terrific socks for myself and for gifts.
I am now looking forward to their Family and Friends Sale for some holiday gifts and a sweater that I have had my eye on.
All of these strange negative comments strike me as so odd...the customer service folks have been incredible, my clothings washes like a dream, I have zero complaints and love everything that I have bought for such reasonable prices.

Someone mentioned the low rating Natural Life has and I argued that they were mistaking NL for another retailer. I'll never dismiss another's experience, but they must have made some big changes since these negative reviews were left.

My experience was a 180? from what I've just read here. I recently left a review for a skirt I purchased. Actually two of the same skirt. One for me and one for my daughter. I expressed an issue I had with one skirt. I didn't ask for anything and it was just an fyi for other shoppers. Someone from NL contacted me via email and asked if I could provide photos of what I had referred to in the review. I sent photos. I was really impressed that they wanted to see what I was talking about. Most retailers wouldn't have even noticed my review. But that wasn't the end of it. I was issued a full refund for the skirt in question. That's not all. I was also asked if I would like to return the other skirt. When I replied that I did, I was sent a return label.

I read return policies before buying. It's my responsibility as a consumer. In those rare instances where I don't read them, I accept responsibility for that, and I don't take it out on the retailer when it doesn't work in my favor. The return policies are clear. I do not expect a retailer to act outside of that policy. If I don't like the way an item fits me, and their return policy states that mailed returns are at the expense of the customer, then I expect to pay return shipping.

I used to own a boutique. Having been on the other side, I really feel like a few of these reviews are people being upset because they didn't get an exception to the store's written policies. That's just not fair to the retailer.

One of the reviews complained that their return shipping would be waived if their refund was store credit. While there are retailers that don't charge return shipping at all, it's VERY common to get an exception when you choose to get store credit. I mean...helloooo. NL is a retailer. They sell stuff. They want to sell stuff to you.

Anyway, Natural Life isn't perfect, but they do listen to their customers and they consider what they're told and have made changes where they felt the customers have had a point. You really can't ask for more.

In early July, I placed a rather sizeable order with Natural Life, amounting to somewhere around $250. The order was confirmed, and on July 12th, I received a shipping notice indicating that my order was on its way to me. However, as July 25th rolled around, I had yet to receive my package. After contacting customer service, I was informed that the package had been deemed "lost," and that some of the items in my order were believed to have broken. This was certainly a major disappointment and inconvenience, as I had been looking forward to receiving my order in a timely manner.

The next day, I received an email informing me that Natural Life had decided to resend my entire order (minus the two items that were deemed unbreakable). While I was definitely appreciative of this gesture, it still didn't solve the fact that I had been waiting for my initial order for weeks and was now being forced to wait even longer.

Fast forward to August 10th, when I received an email stating that my entire order had been refunded to me. This was certainly not the news I had been hoping for, as I had been waiting for my order for over a month at this point. The following day, I contacted custoer service to try and resolve this issue, and was informed that the refund had been a mistake and that my package had not even been shipped yet. This was certainly a frustrating experience, as I was now being told yet again that I would not be receiving my items. Instead, I was offered a 20% off code - which, while a nice gesture, certainly did not make up for the amount of time and effort I had put into this order.

All in all, my experience with Natural Life was quite disappointing. While I had initially been excited to receive my order, it ended up being a waste of time and effort. As a result, I don't think I'll be shopping with Natural Life again in the future.

As a concerned human being, I feel it is important to share my experience with Natural Life (naturallife.com). I was disappointed to find that they do not fully cater to all sizes with most of their products only available in medium or smaller sizes. This lack of inclusivity is disheartening and shows a disregard for the diverse body types of their customers. It is unacceptable that a company in this day and age would not take into consideration the vast array of sizes and shapes that people come in.

To add to this, I have personally reached out to their customer service before when I received an item in the wrong color. I even provided photographic evidence, however, I was dismissed and told that I was wrong. It was very frustrating and left me feeling like they did not value my concerns as a customer. It should not be a hassle for customers to receive the correct product they have purchased.

Based on my experiences, I can no longer support Natural Life and their practices. I find it sickening that they would perpetuate harmful body standards and dismiss customer concerns. I will be speaking out against this company and urging others to boycott them too. As consumers, we should demand better from the companies we choose to support.

As a human being, I recently stumbled upon the website Natural Life (naturallife.com) and am excited to see what they have to offer. While I haven't received my shipped order yet, I plan to return to this site with a full review once it arrives.

As a product of the mid to late 70s and the fashion trends that emerged during that time, I can appreciate a good style statement. And so far, Natural Life seems to have some promising options.

However, I did have a less than stellar experience with their customer service. When reaching out via text with a question about my order, the individual on the other end wasn't the easiest to communicate with. In fact, they attempted to correct my messaging, which left me feeling frustrated and a little disrespected.

I believe that in this day and age, it's important for companies to be savvy in their communication methods. And unfortunately, that wasn't my experience with Natural Life's customer service. But I am still excited to receive my order and fully review the products once they arrive.

I recently had the opportunity to check out the website Natural Life (naturallife.com) and I must say, my overall experience was mixed. On the one hand, I was absolutely thrilled with the unique gifts that I found for a few friends. Not only were they intriguing, but my friends absolutely loved them - this made me quite happy.

However, when it came to purchasing a short tunic dress, my experience was far less successful. The dress looked like a bright and fresh spring green color on the website, which I thought would be perfect for the warmer weather on the way. Yet, when the dress arrived, I was disappointed to find that the color was more of a drab olive hue - far from what I had been hoping for. Additionally, the size of the dress was much too large for me, which made me sad and annoyed in equal measure. Sadly, I had no choice but to send it back for a refund.

All in all, my troubles did not end with the dress itself. I found myself being charged twice for shipping costs - both for the delivery and the return of the dress. As a result, I only received approximately $47 back on my $62 order, which was quite discouraging. To make matters worse, I reached out to the company's customer service team twice about the issue, but never received even a single reply. I was hoping that they would refund me the cost of returning the dress, as the description did not match the product that I received. Nonetheless, this was just not in the cards for me.

Given this whole experience, I must admit that I will not be ordering from Natural Life ever again. While I was initially excited by the unique and intriguing products that the site offered, the difficulties I faced with my own order have made me like more like to shop elsewhere in future.

My fellow humans, allow me to share my experience with the e-commerce website Natural Life (naturallife.com). I received an email offering free shipping with no minimum purchase required. Excited about this great offer, I added items to my cart and entered the promo code at checkout-- only to be met with disappointment. The code was not valid for the items in my cart. Feeling misled, I reached out to the company to inquire about the issue. Despite the code being valid, Natural Life did not assist me and were content with losing my business. This type of behavior is often referred to as a bait and switch tactic-- a dishonest business practice.

Moreover, my previous experiences with this company have been unpleasant. The products I received took a significant amount of time to arrive, and unfortunately, their quality was subpar. I would advise anyone seeking high-quality products to steer clear of Natural Life and instead support more honest and reliable businesses. The inconvenience was not worth the headache, and the internet is full of reputable options for all of your shopping needs.

I recently had an unfortunate experience with Naturallife.com, leaving me with a negative impression of their products and customer service. I had ordered three items from their website, which turned out to be of poor quality and odd sizing. I was disappointed to find that even an item that was labeled as a BEST SELLER was of low quality, featuring a cheap look and an unpleasant odor. The dress resembled a simple pajama gown and was a far cry from the trendy boho-style clothing advertised on their website.

What made matters worse was the fact that despite my unsatisfactory purchases, I have yet to receive a refund almost 3 weeks after sending the items back. The customer service department was extremely lacking, leaving a lot to be desired in terms of professionalism and promptness. I even took the time to leave two reviews on Naturallife.com's website, but they seemed to have vanished into thin air. This is unsettling because it makes me question the validity of the other reviews I read before making my purchase.

Overall, I can't say I'm surprised at my negative experience with Naturallife.com, given the warning signs I had already noticed. While they may have done a fantastic job of perfecting their website with polished product photos, the reality of their product quality is another story entirely. It's important for businesses to include honest feedback, both good and bad, from their customers – otherwise, it feels like false advertising and a fraudulent business practice. I strongly urge others to steer clear of this company and avoid making the same mistake I did.

As a human being, I just had to share my thoughts on Natural Life. Since discovering their website a few months ago, I have honestly spent a ridiculous amount of money on their products - but I just can't help myself! With so many gorgeous items to choose from, I keep finding myself wanting more and more. I will admit that some of their prices are a bit high, but as with most department store brands, Natural Life also offers sales and clearance items, so you can find some great deals.

One thing I can say without a doubt is that every single piece of clothing I've purchased has been a hit. I have received compliments galore on everything from my Natural Life tops, dresses and skirts. And let's talk about their packaging for a second, because seriously, it's so cute and uplifting! I always feel happy when I receive a package from this company. Plus, their shipping is relatively quick too - I usually receive my order within two weeks.

Besides their clothing and accessories, the Natural Life website also has a "gift section" which is just the perfect place if you're looking for a special present for someone. And I love that their items are all unique, which really shows how much thought and care this company puts into their products. It's clear that they care about their customers and want to share the positivity and joy that they embody.

Speaking of positivity, I just have to say that I adore the way Natural Life empowers women with messages of love and light. It's really inspiring to see a company that cares about empowering their customers and spreading positivity into the world.

Finally, I just have to give a shout out to their gift cards. Not only are they super cute, but they are so easy to purchase and use. Plus, if you opt for an e-card, you don't have to pay for shipping, which is always a nice perk. In summary, Natural Life is definitely a place worth visiting if you're looking for cute, unique and uplifting products. Their clothing and accessories are high quality and will make you feel amazing when you wear them. And their gift section is perfect for when you're looking to make someone else feel special and loved. Thanks, Natural Life, for bringing some joy and positivity into my life!

I recently ordered some bed linens and a quilt from Natural Life, and unfortunately my experience was not entirely positive. While the sheets were fine, the quilt I received shrank by six inches after just one wash, despite following the washing instructions provided on the website. This was disappointing, as the smaller quilt hung below the sheets and looked unsightly in the bedroom.

When I contacted their customer service team, they refused to accept a return due to the fact that I had already washed the item. They also stated that even if it had been dry cleaned, they could not guarantee that it wouldn't shrink. After some discussion, they offered me a partial refund of 50% of the purchase price.

Despite this unfortunate experience, I still appreciated the design and aesthetic of their products. I decided to order a king size quilt instead, assuming that its larger size would account for any potential shrinking. However, upon arrival, the quilt was still smaller than advertised, coming in at only 100 inches rather than the promised 104 inches. If it shrank again, it would still not hang below the sheets as intended.

When I tried to escalate my concerns to a supervisor or the owner of the company, the customer service representative denied me access. It was disappointing to see such poor customer service from a company that otherwise seemed to hold itself to higher standards.

While Natural Life's unique products and beautiful designs are certainly attractive, the sizing issues and poor customer service leave something to be desired. As a consumer, I hope to see this company take steps to improve in these areas, as they have the potential to provide truly exceptional products.

The Natural Life website, naturallife.com, is a delightful place for anyone in search of unique, cute items for young girls. During the festive season of Christmas, I was immediately drawn to this site and couldn't resist buying over $1000 worth of items for my granddaughters, nieces and myself. I even bought a gorgeous multi-colored sweater for my stylist, which turned out to be a hit, garnering tons of compliments whenever she wore it.

Although I was careful to read all the item descriptions before making my purchase, some of the clothes I bought for my granddaughters didn't exactly fit. This was a bit disappointing, but understandable, given the boutique prices. I was also disappointed to learn that there would be a charge per item for returns or exchanges. This made me hesitant to order from the site again, despite its many charms.

That said, beyond the clothes I was happy with the pillows, throws, and small trinkets I ordered for my granddaughters, as well as the practical and stylish totes that I used to wrap their gifts. It's worth noting, though, that the kitchen towels turned out to be cut pieces of thin fabric, which was quite unexpected. While I kept them, the girls were delighted by the cute sayings and hung them up in their bedrooms.

While there are definitely some things to watch out for, Natural Life has much to offer. So if you're planning on making a purchase, take some care to choose items you're sure you'll keep.

I recently had a few experiences with Natural Life (naturallife.com) that unfortunately left me feeling disappointed with their products and customer service. Initially, my first order was fulfilled successfully but I had to return the items due to poor fit. For my second order, I purchased some gifts that ended up being smaller in size and lower in quality than expected. Despite these setbacks, I decided to take a chance on a dress I found online and was excited to try out. However, my third order turned out to be the most frustrating experience yet.

As I entered my payment information to make the purchase, I made a typo in my credit card details and received an error message that my security code was incorrect. I corrected this error and tried again, only to receive yet another error message claiming that my card was now invalid. To my confusion, I then realized that my card had been charged despite the errors. I immediately called Natural Life to clarify what happened and was told that they never charge until an item ships, and that they had no record of my order. However, when I double-checked with my bank, I was informed that the charge had indeed gone through.

After I provided proof of the charge, Natural Life's manager tried to insist that I had not actually been charged and that my order was still missing. I found this to be extremely frustrating and felt as though their customer service was not taking responsibility for their mistakes. In the end, I had to dispute the charge with my bank and felt that I was stuck taking responsibility for their system glitch.

As a customer who was looking forward to trying out this dress, it was disappointing that Natural Life couldn't take proper responsibility or rectify the situation. Due to my negative experiences and poor business ethics, I have decided to take my future business elsewhere. I hope that this review serves as a warning to anyone who is considering shopping with Natural Life.

If you're considering purchasing from naturallife.com, let me tell you about my recent experience with their Backrest Pillow Vintage Floral. I ordered it with high hopes, but unfortunately, it fell short of my expectations. When it arrived, I was surprised at how small the box was - only 2 inches wide and 3 feet long. Upon opening it up, I immediately tried to fluff the pillow, but it just didn't seem to have the same give as a regular pillow. I even threw it in the dryer with some tennis balls to see if that would help, but to no avail. Frankly, it felt like a piece of junk.

Needless to say, I was quite disappointed with my purchase. Not only did it not meet my expectations, but I had the added frustration of trying to get it back into the tiny box to send back. It was no small feat, let me tell you. All in all, I wouldn't recommend the Backrest Pillow Vintage Floral from Naturallife.com. While their website may look appealing, the product itself was a letdown.

As the holiday season approached, I was excited to find the perfect gifts for my granddaughters on Naturallife.com. With their wide selection of beautiful, unique items, I knew my granddaughters would love anything I chose. I placed my order in late November, hoping to avoid any potential holiday delays.

When the packages arrived, I was thrilled to see the first one had arrived safely and was just as wonderful as it had looked online. However, when I checked the tracking information for the second package, I was surprised to see that it had been marked as delivered in late December - long after I had anticipated it arriving. Even worse, it had never actually made it to my granddaughter's doorstep. I contacted customer service, hoping to get some answers.

While the representative was polite, she told me that the package had been returned to the sender for unknown reasons. I couldn't believe it - how could it be returned if it was never even delivered in the first place? Frustrated and disappointed, I was simply refunded for the order and left to explain to my granddaughter why her gift hadn't arrived. It was not the merry Christmas I had hoped for.

Overall, I was highly dissatisfied with my experience with Naturallife.com. While I appreciate their unique products, their lack of accountability when it comes to shipping left a sour taste in my mouth. I hope that in the future they can work on improving their delivery system to prevent situations like this from happening to other customers.

As a fellow shopper, I recently made a purchase from naturallife.com in hopes of finding some great wardrobe additions. However, I must say that my experience was less than satisfactory. I decided to trust the reviews on their website and order two dresses that had received glowing feedback. But when the dresses arrived, I was deeply disappointed. My heart sunk as I unwrapped them - the dresses were anything but what I was expecting. They were downright hideous and so over-sized that I felt I was swimming in them.

Determined to have my voice heard, I decided to leave a review on the website detailing my experience. Yet, much to my surprise, the next day I realized that the review had been taken down. I was outraged! As consumers, we depend on the transparency of reviews to make informed purchasing decisions. But now I couldn't even trust the veracity of the reviews on this website anymore.

It became clear to me that naturallife.com is only interested in showcasing positive feedback to lure in more customers. Anything that seems negative or critical is instantly wiped away. Trust me, if they could have, they would have deleted my purchase altogether. How can we be expected to trust a company that manipulates reviews to serve their interests?

I implore others to be cautious when shopping on naturallife.com. I've lost all faith in this company, as their dishonesty and lack of transparency only leaves customers feeling betrayed and disappointed.

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It's understandable why some people would be hesitant to order from online clothing stores, especially if it's their first time trying them out. In the case of Natural Life (naturallife.com), while some may have had more positive experiences with their purchases, others have been left with mixed feelings, to say the least.

One customer, who stands at 5"5 and weighs 140 pounds, ordered a size medium from Natural Life. While they admit that the clothes were comfortable to wear around the house, they just couldn't bear the thought of wearing them in public. The material felt cheap, and the overall quality of the clothes wasn't up to par with their expectations. In fact, they went as far as to say that it resembled something a seventh-grader would make in home ec class.

It's a shame too, since the idea behind Natural Life is a great one. They offer clothes that are supposed to be comfortable, colorful, and full of positive energy. While that may be the case for some, others have been left disappointed with their purchases.

It's another reminder of the importance of reading reviews before placing orders, as our unhappy customer would have done if they had known better. As such, they won't be ordering from Natural Life again, and we can't blame them. After all, if something seems too good to be true, it usually is.

When it comes to Natural Life, there are some things that really stood out to me during my time interacting with their brand. First and foremost, I couldn't help but notice the sense of exclusivity and elitism that seemed to run through the company. The employees, or at least the ones I encountered, were incredibly judgemental and seemed to revel in making others feel inferior. I found myself feeling uncomfortable and out of place in their presence, which is a shame because I've always been drawn to the products and aesthetics of Natural Life.

However, my negative experiences with the people who work for the company are not the only reason why I cannot recommend supporting Natural Life. I recently learned that they have been stealing ideas from small brands and turning them into their own products - this is both unethical and unacceptable. It's not only disappointing to see a company that claims to promote peace and love behaving in such a deceptive manner, but it's downright disheartening.

It's a real shame because I believe that there are many positive aspects of Natural Life's brand and mission. Their products are unique and creative, and they have the potential to truly inspire and uplift those who encounter them. Unfortunately, their actions behind the scenes leave a bad taste in my mouth and make it difficult for me to fully get behind them. I would urge the founder, Patty, to reconsider the direction the company is taking and focus instead on embodying the values they claim to hold dear. Only then can Natural Life truly become the positive force for change that I believe it has the potential to be.

with this experience.

When I stumbled upon Natural Life's website, I was impressed by their beautiful selection of boho-chic clothing and accessories. After browsing their inventory for a bit, I decided to take a chance and ordered a dress that I fell in love with. According to the reviews on the website, the dress should have been true to size and a good fit for me.

However, when the package arrived and I unwrapped the dress, I was left utterly disappointed and frustrated. The dress was not only large, but it was so oversized that it sagged open on both sides, exposing my entire bra. Not quite the look I was after, to say the least!

After my initial shock, I immediately reached out to Natural Life's customer service team to arrange a return. Much to my chagrin, I was informed that not only would I have to pay out of pocket to ship the dress back, but I would also not be refunded for the initial shipping costs I had paid to receive this ill-fitting dress in the first place. I was astonished by this policy - it felt completely unfair and unreasonable!

Ultimately, I felt like I was left with no choice but to accept my losses and write off this shopping experience as a disappointment. In the end, I essentially paid Natural Life $16 to try on a dress that didn't fit, which was a huge letdown. As a result of this experience, it's unlikely that I will end up ordering from Natural Life again.

I recently had an unfortunate experience with Natural Life (naturallife.com), and I felt compelled to share my thoughts. While browsing their website, I stumbled upon a great promo code that I was excited to use, but to my disappointment, Natural Life refused to honor it. Instead, they offered me a lesser promo code that was in no way comparable to the original offer. To make matters worse, when I requested more information, they directed me to their promotions page which had nothing to do with my intended purchase.

Needless to say, I was extremely disappointed with this experience. As a consumer, I expect to be treated fairly and respectfully, and unfortunately, Natural Life fell far short of meeting my expectations in this regard. It's never a good look for a company to mistreat customers, and especially not before they even make a purchase. It's honestly just bad for business.

Furthermore, I find it concerning that Natural Life seems to be okay with giving out fake or illegitimate promo codes. As a consumer, I depend on these codes to save money and make purchases that I might not otherwise make. By not honoring codes that they have put out there, Natural Life is essentially breaking the trust that they have built with their customers. It's concerning that they are okay with doing this, and it definitely makes me think twice about using their services in the future.

Overall, I would caution anyone considering using Natural Life to proceed with caution. While their products may be great, their customer service and promotional practices leave a lot to be desired. There are plenty of other companies out there that value and respect their customers, and it's worth looking into them instead.

As a consumer who recently made a purchase from Natural Life, I must admit that while the clothing is of high quality and the product descriptions are accurate, the sizing chart did not work out for me. Being a first-time customer, I followed the size chart provided on their website, but unfortunately, upon receipt of my order, I found all the items were a size too big. Frustrated, I quickly reached out to customer service for a possible exchange.

While the representatives were helpful, I was disappointed to find out that I would need to pay $10.70 for the exchange, which to me should have been free to rectify their sizing chart issue. To my dismay, when the exchanged items arrived, they were now too small. Frustrated, I reached out once again to customer service for another exchange or for a refund, but it turned out that I had to pay an additional $9.30 for the final return.

In total, I paid $20 just to try on clothes from Natural Life. This experience left me with a sour taste in my mouth and consequently, I will never buy from this company again. It is not worth my effort, time, and money to be left feeling disappointed and dissatisfied. I expected a better experience from a reputable company, but unfortunately, the customer service department's inflexibility and unwillingness to accommodate its loyal customers has made me regret ever doing business with Natural Life in the first place.

My experience with Naturallife.com was absolutely terrible. I came across an advertisement on Instagram with a discount code and decided to purchase a dress for $67.93. I was so excited for it to arrive, but when it did, I was massively let down. The quality of the dress was absolutely abysmal, and I honestly felt like I could have gotten a better deal at Walmart. It was thin, cheap, and certainly didn't justify the high price tag.

To make matters worse, the dress was much too big for me, so I decided to return it. Unfortunately, I had to pay for the return shipping myself - and I had originally ordered the dress in early February, but I only received my refund on June 23rd. It took them FOUR MONTHS to give me back my money - and even worse, I wasn't refunded my original shipping costs, and I had to pay for the return shipping myself. Ultimately, I paid around $15 just to try on a dress that was extremely low-quality.

Overall, I would absolutely not recommend Naturallife.com to anyone. They have terrible customer service and the quality of their products is just not worth the price. Stay far away from this website if you're looking for a positive online shopping experience!

After a poor experience with Natural Life (naturallife.com), I would not recommend shopping with them. I was excited to purchase a few items for my niece for Christmas, but unfortunately the XL T-shirt and pajamas I ordered were far too large. Despite being informed through email after my purchase that there would be no exchanges available and no returns accepted on sale items, I still went forward with my purchase, hoping for the best. However, upon realizing that I was not satisfied with the sizing of the items, I reached out for assistance but only received an automated response.

It was disappointing to have spent $56 on items that were not as described and not be able to return them or exchange them for something else. I couldn't help but feel misled by the fact that so many items were on sale and could not be returned. It makes me wonder if this is their way of offloading items that they know are not accurately sized or described.

My overall experience has left me feeling disheartened, and I will be hesitant to order from this website again.