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CB Satellite and Cable TV Netflix two week free trial costing me $48.20
Netflix

Netflix review: two week free trial costing me $48.20 297

J
Author of the review
12:00 am EDT
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I joined netflix on a 2 week "free" trial period. Before the two weeks were up I returned all dvd's and cancelled my membership online (Only because there was no phone number on the site to talk to a person to confirm that I would not be charged) I received confirmation that my membership was cancelled. I felt ok thinking there would be no charge to my credit card. After cancelling I had an emergancy for which I almost maxed my credit card out but I was still under my limit, I tell you this only to lead into the fact that on the very day that I cancelled the membership (3 days before it expired) netflix charged me $19.20 that I was not aware of or expecting. Since I did not know I was chareged for my "free" trial and used my credit card it sent me over the limit and I was charged another $29.00 for being over the limit. Netflix should not have charged me before my membership was up nor should they have charged me after cancelling my membership. Unable to find a phone number I emailed their customer service and am still waiting on a reply on how and when they are going to refund my money. I dont think its fair for them to make me wait on a response to a refund when they couldn't wait until the trial was up before they charged me. I would like people to know that a "two week free trial" ended up costing me $48.20. Beware if there is no way of contacting customer service.

297 comments
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Briannamul21
US
Nov 13, 2018 7:53 am EST

I believe that you guys should take away "are you still watching ..."

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St John 56
GB
Nov 14, 2018 11:49 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Receiving error code m7111-1931-404. whatever i try, i keep getting an error message. i am on their one month free trial so will not sign up at the end o fit. why would you if you cannot watch anything ?!

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zazelle
US
Dec 11, 2018 7:16 am EST

I cannot believe you guys would do this. I am heartbroken, upset, angry, everything. Do NOT take friends away! I dont have much else to say about it! But there is a 350 character minimum so ill just keep complaining. I have seen this show 6 times and let me tell you! i don't want to stop there. i will BEAT SOMEONES [censored]. Dont take it away.

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Lawrence Rhodes
US
Dec 11, 2018 7:37 pm EST

You made the Christmas Prince and the Wedding...but you canceled Iron Fist and now Daredevil. How about a compilation where all the defenders rotate through a common story and put them out once a month(or longer). Cuts costs and keeps everyone happy. Maybe movie format rather than a series. Less is more?

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maddie cotney
US
Dec 11, 2018 8:52 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I don't appreciate that you're taking F.R.I.E.N.D.S off of netflix, i have watched that show 4 times and it really entertains me and many other people. I think you're taking entertainment away from me and many other watchers. This really made me not want to go on Netflix and i'm canceling my subscription.

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isabel vanderpool
US
Dec 11, 2018 9:31 pm EST

Everyone wants to watch Hanna Montana but we can't cause it's not on Netflix and this is why we need it cause people just want to watch the show and movies

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Peter Gosenya
US
Jan 05, 2019 4:40 pm EST

Thanks guys for making the show my daughter and I have been looking forward to watching only viewable on my phone. Great job.
Thanks for nothing.

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Wen.sue
JM
Feb 25, 2019 10:09 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

More down time for the last five days. Message received: Netflix has encountered an error. Attempting to determine problem.
Or
Your device nai not be connected to the internet. Please make due your connective is working and try again

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Carlie Beth Layfield
US
Mar 03, 2019 12:40 pm EST

I don't know why In the hello kitty you would take Hawaii Five 0 off of Netflix. That was the best show ever. You need to put it back on I was On the last season dude.

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tehzeeb taseen
US
Mar 04, 2019 11:58 pm EST

I would like to see more episodes of gintama anime in netflix since its easier to watch then in a website
It would benefit me do add more season I'm quite fond of that anime

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BunnyRabbi
US
Mar 08, 2019 8:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have been waiting since season two came out for the new english dub. It's been over a year and still, no english dub for season 2 and the NEW season 3! I mean, if you're going to have three seasons and one is dubbed already, why not the next ones?

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BunnyRabbi
US
Mar 17, 2019 4:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am sick it! I really want the english dub for Disasturous Life of Saiki K. To Come OUT! It's been two seasons, AND STILL NO ENGLISH DUB for season 2 or 3! I REALLY want it to come ouut. I hate reading subtitles and listening to japanese people!

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Thompsontalk
US
Mar 17, 2019 11:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Some shows are rated TV-14 and they have so much sex in them. Unbelievable! Also, the TV MA is disgusting. You are ruining great shows with soft porn/porn and you are getting young kids addicted to this crap. You should be ashamed of yourselves!

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HelpMeeeeeeeeee
US
Mar 21, 2019 11:15 pm EDT

Please please please add all seasons of inuyasha onto netflix! im obsessed and i dont have hulu or any other app that will let me watch inuyasha. Please hear me out and add the rest!

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HelpMeeeeeeeeee
US
Mar 27, 2019 11:45 pm EDT

Could you please add the rest of the seasons for inuyasha? I sincerely like the show, and only use Netflix for intertainment. It would be greatly appreciated if you guys could add the rest of the seasons. Thank you so much

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Ricki Hardy Gowen
US
Apr 07, 2019 4:51 am EDT

Is there some way to give a heads up before viewing movies and series that are in foreign languages? Can't these be grouped by language, rather than lumped in with English?

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Shannonaverie
CA
Apr 21, 2019 1:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was being charge for two Netflix accounts under my credit card. When I called Netflix they were able to cancel one account but wouldn't reimburse me for their error. Why was I not notified that their were two accounts under one credit card. Very upset with Netflix. Think I'll switch to crave instead. Terrible customer service with Netflix

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John Nevin
US
Apr 22, 2019 12:45 am EDT

They raised the prices (again) while there is less content. This is getting ridiculous.

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Meme1235
US
Apr 25, 2019 11:02 pm EDT

Agjfhhfjfhgc

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Al Junaibi
US
Apr 27, 2019 4:11 am EDT

The subtitles are too white and there are no black frames so they are hard to read with a bright background, I wanted to watch full metal alchemist and other anime in Japanese Dub with english subtitle but the subtitles are annoying to read please fix this.

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Papabearbiker78
US
Apr 27, 2019 9:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Netflix, do you understand the meaning of "New release?" Why do you have movies and shows you released over a year ago in this category?

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Ranajit Roy
US
Apr 30, 2019 4:05 am EDT

today i registered my mail id on pc and instantly you debited Rs.650 from my account. why? where is my 1 month free trial? is this as cheat concern?

my mail id is. gwrhindustan@gmail.com

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Meme1235
US
May 01, 2019 8:35 pm EDT

Episode 8 is so racist it made me sick. It's disgusting. Pull it or I'll cancel you. There's no way anyone should be subjected to this filth

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Meme1235
US
May 02, 2019 1:18 am EDT

Episode 8 is so racist it made me sick. It's disgusting. Pull it or I'll cancel you. There's no way anyone should be subjected to this filth

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John R. Price
US
May 05, 2019 9:41 am EDT

I cancelled my subscription before the 22 of this month. You tried to bill me for another month. You told me my subscription would end on 4-28-19. Why did you try to bill me?

You have made me over drawn on my account at the bank, and now I am being charged for over drawn account because of Netflix not cancelling my account with you.

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_Dallas
US
May 05, 2019 12:36 pm EDT

This had to have been one of your best shows yet and you have a fan base of TITANIC PROPORTIONS! You're seriously going to cancel a critically acclaimed, beloved show?

YOU GUYS ARE SINKING TO COMCAST LEVEL [censored]! BRING IT BACK!

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Tareq Azzam
US
May 05, 2019 2:44 pm EDT

you just want to get the money you don't do [censored] your only good at getting your monthly payment anyways i promise if you dont do anything about the episodes i am waiting for a long time and many of my friends you will lose alot.

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Shaylee Collums
US
May 06, 2019 12:21 am EDT

Y'all need to add the following stuff; Lazy Town, Hanna Montana, Big Time Rush, Victorious, iCarly, Zoey 101, The Amanda show, Good Luck Charlie, Drake & Josh, Sunny with a chance, Dog with a blog. please fix ASAP!

-Forever
-[protected]

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Theresa Chew
US
May 07, 2019 8:43 pm EDT

Please reconsider and have at least a fourth season of Santa Clarita Diet . The show is very funny and the acting is great. As a consumer, I get so tired of same sort of shows to watch and was happy to find this one.

Please do not cancel Santa Clarita Diet
Please do not cancel Santa Clarita Diet
Please do not cancel Santa Clarita Diet

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Kayanite
US
May 11, 2019 5:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

This show is getting more popular by word of mouth. I've just had 5 people at work finish watching it because we all loved it! Please reconsider cancelling it. It's such a unique and creative show!

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Kathy Boles
US
May 13, 2019 9:36 am EDT

Old movies, c rated movies, sad depressing movies. Hardly any Oscar winning movies. Take good movies off and leave bad ones. You even went up on your monthly charge.
When are you going to play better movies? There is not an easy way to find good movies either. I want entertainment and do not want lesson teaching biased movies.

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DanaWilliams
CA
May 23, 2019 1:36 am EDT

My MacBook is not playing my series. The website will play 10 seconds before saying Display Error and for me to check that my laptop isn't mirrored using Airplay. I checked and it's not so I'm not sure what the issue is. Thank you in advance.

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Carmenx
AU
May 27, 2019 1:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I've registered for the first time last night by using xhsu@trinity.unimrlb.edu.au email account. But Netflix has costed me instead of letting me to use it for free for my first month. I thought new user would be free, but I don't know why Netflix has costed me.
This has disappointed me so much.

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Mo5
US
May 29, 2019 1:13 am EDT

I've noticed that all the the "Netflix original" shows I've been trying to watch have and absurd about of "F" words in them. It's absolutely not necessary! I'm considering canceling my membership because of this. Why bombard the public with this trash? So easy to edit it out it have higher standards when buying shows from companies.

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Anshuka Vaid
IN
Jun 01, 2019 4:17 am EDT

ID - vaid.anshuka@yahoo.com

I was looking for a free trial on 06 - may but was charged without my permission. I cancelled the membership Immediately but no refund has been processed. I called up customer service but the denied the refund. I need the refund to be processed immediately.

Saurabh
+91 [protected]

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george weston
US
Jun 01, 2019 5:21 am EDT

while trying to watch a movie alot of he time there is static on the screen about half of the time

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Sidney MS
US
Jun 01, 2019 1:39 pm EDT

I was offended by the end where a person/s is/are secretly filmed without their knowledge, this was not ethical! (In this context) It was just exploitative, invasive and obviously only included to be sensational. Importantly it wasn't necessary for the documentary. This is not what I expect from Netflix - really disappointed.

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Claire Depont
US
Jun 12, 2019 5:00 am EDT

Netflix offers a streaming service. Period. Their views and opinions on laws that are passed are irrelevant. What their opinions are, have nothing to do with anything. They need to stick to streaming or they will lose a whole lot more than $42, 000. Very seriously considering canceling Netflix and going with Purflix.

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Netflixwas good
US
Jun 16, 2019 3:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Our whole family was looking forward to season 3, but had to turn it off for the bad language! Overkill. Why change it to make the content MATURE? You had a good thing going.

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eric adams
US
Jun 18, 2019 8:44 pm EDT

I understand things happen, but if the service doen't get a little better i'm going to cancel and move on to better quality service, thank you!

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