NetSpend review: nothing but embarrassment and severe inconvenience! 130

I did not authorize the transaction on my account for $358 my references number is [protected] please contact me as soon as possible my name Sheila Kimbrough

On 10/29/2019 a transaction was made without my consent they signed it for it all the way in pompano beach on 10/29/2019 at 9:30 a.m on this day [protected] and i did not authorize this transaction i know 4.18 may not be alot of money but i need my money back please and thank u i have never ever had this happean to me

I has been a member for over 10 years. Refund coming on my card [protected]. it was never refunded back to me and last 2017 some one try to steal my account I received an email saying someone try to get into my account. they close my account because they say I was a high risk. nor can I ever apply for another card. Please help me. W.Calvert

I went to ace cash express to load money on my card, and it failed, they told me my account was locked. I want to resolve this but i don't know the number to call

I Tony Davis am writing in regards to an unauthorized transfer/transaction which was done on 1/28/19 in the amount of $250.00 using card number [protected] including expectation date 10/21 and claim number 5670912. The transfer was sent to "Sara Knight" by a unknown source and need this disputed and resolved immediately please.

Tony Davis

Hello my name is jacob ledbetter and my complaint is to the netspend corp and the employee that i spoke with the id num d314 oliver. I dont want to hear im sorry and all that i want to speak with olivers supervisor my num is [protected]. Your company should be ashamed for taking peoples money. Im also reporting the company to the bbb.

My netspend account has been locked and I have no idea why. I should be able to access my account whenever I choose. I just started using my card today. I want to access my account now, you shouldn't be allowed to lock it like that. It's ridiculous. I just want to access my account and see what the issue is with my payment being denied.

My account has been fine all day until I tried to sign in to check my balance and it shows Account locked I would like to f**kn know why
I expect my problem to be resolved asap !
I've never trusted banks first time I decide to deposit my whole damn paycheck this [censored] happens I Expect to hear from someone asap!

I've been calling for a week my card and app is locked. I cannot make any transaction or get through to customer service. I get out on hold an hour then they hang up. I have emailed them I have tried to reach meta. This is ridiculous. I have no money and a family of 6 I need my money

I am locked out of my online account for no reason I have tried everything and I have called serveral times these past days to try to get help and cant get to noone I have money in my account and cant even access it I need help asap I need this resolve.

I just spoke to customer service around 5 they said everything was fine I go to the store I get declined account locked. I can't get into my online account to contact anybody it keeps saying account locked contact customer service I call the number and their closed

somone used my card on a gamblng site and used over $500.0

I received gift card from my father-in-law and told me that it has $100 balance BUT when I activated the card asking too much information, the customer service told me that the card has $75. balance then after few months without using it, I checked the balance again and it became $65?! Never used the card but the balance keep going down!

Netspend shouldnt put the card holders last 4 numbers anywhere else in there letters but only on the card it self. website say M - F but the Netspend number is T-T its different

net spend keeps sending me cards that are get paid sooner card

Sept 19,2022 I noticed my balance was down, I contacted customer service with various different workers, supervisor and even skylight (I was transferred there more then 3 times). Let alone I was on the phone on hold for more then 2hours. NETSPEND recovery transfer account to account to pay off a negative balance without my permission or knowledge.

Old address and phone number associated with my account is 1751 dogwood road apartment 2 - 1 Charleston s. c. 29414 [protected], new address is 203 commencement blvd. Ladson, s.c. 29456 I called several times for a replacement card ending in 1578 , but kept being redirect from where I started from

I have been unsuccessful at talking to a real person.

Had a charge of 31.00 on my personal checking account from "ACHTXN Netspend INTERNET PAYMENT". Tried to call the number listed for NetSpend, guess they dont have humans working. Had to dispute through my bank! BEWARE

Someone needs to contact me imeditaly [protected]

They cancelled my account with know notice and there was money in account and im still waiting on check from them call customer care get know with them

i checked the mail box and seen netspend sent my 13 year old daughter a bank card and she under age.

My money is missing and no one has helped me.

Having problems with customer service been with company over 7years need help or change company.still waiting for regular NetSpend card to get money on account .

you have the worse bank anywhere i'm reading all complaints you are te biggest EMBARRESSMENT IN OUR COUNTRY AND TELEMARKETERS WHO KEEP YOU HANGIG FOR HOURS AND NEVER GET HELP

they blocked my account and wont give me a refund

My card keeps getting declined when making a purchase online. There is plenty of money and it should not be declined. I called Netspend and the automated service said to attempt making the purchase through a live agent, but it still did not work. I want to make my purchase, it is important and needs to happen ASAP

These cards are horrendous. We had to pay cash so no recourse. It took months to activate and once it was there was no longer a balance because they charge $5 a month for inactivity, so our $75 amongst three cards is gone. Please don't ever buy these.

My card was blocked because they said they could now anyone who answers the phone puts me on hold and never comes back I have asked two day to close the account anyone wh answers try’s to find a pro they created and never msail my money

I filed my taxes through NetSpend and never recieved it.and I got it's paper.and I got proof irs didn't take the whole 3000$.and when I called they said they didn't received it but I had got notifications said it popped up on my account

I purchased a NetSpend card at dollar general a few weeks ago can't activate the card and customer service will not provide me with a refund. The same customer service representative answers the phone every single time is there anyone else that can help me with this situation. The customer service is horrible with NetSpend

I went to use my card and they would not work and I called he was transfering me hung up than repeated calls on hold 25 min and it dissconnects 3 times it has done that nobody answers i am traveling international and no money nothing happened to account no fraudulant activity but nobody will pick up

Please get another bank some where's else get it in money grams.This company is shady

Excessive overdraft fees overdraft protection taken without warning do not use this service they take advantage of those on SSI/sdi with no regard for individuals

I send the information over to legal for the refund for husband account who is deceased on jan 20,2023 i faxed and email the information i have called several times and haven't got a answer yet about my refund so can you please help me. Thank you. I have documents that i send the legal dept

I loaded 200 on my netspend card purchased from Walgreens and it was used to pay a rent bill now the person that I pay rent too can’t get the card to work this was march 2023

I accidentally had my job deposit my check in an account in which I don't have the card to it although I have a Netspend card I have been using and the agent om 04/14/23 was disrespectful and kept interrupting me. All I wanted is access to my paycheck and I was told it would be another 6 days before they would send it back to my employer.

SSA and NYS have been depositing my checks using the same aba and account number since 2017. All of the sudden my numbers changed and my payment is missing. Their arrogant cs reps are of no help , us address are false offices to soley have an address . They are holding my money and I’m sure others

It's unbelievable that no one is helping me getting my money back that was taken and my card was scammed for unauthorized withdrawal without my consent while I was away on vacation with family I want results this is very bad business this card is doing to hardworking people like myself and others damn shame not good

Net spend notice somebody spending money on account and did lock my card so the person took all my money, and I haven't gotten my money back yet. i needed that money for my children but net spend doesnt care! i gonna to file a lawsuit with them because I AM SICK AND TIRED!