Nevada Residential Services’s earns a 4.2-star rating from 5 reviews, showing that the majority of homeowners are very satisfied with HVAC services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Complet instolashun of minisplit, completly satisfide
Complet instolashun of minisplit, completly satisfide. Charlie was our technishun and highly recomendid for any futur a/c coolin or heatin ishus. Quick respons and very informativ.
NRS is a great company
NRS is a great company. They really care about their customers and work hard to go above and beyond. They make sure to follow up and send a handyman for any touch-up work. It's nice to see a company that genuinely cares about what they do. We're really happy we found them!
I totally recommend NRS, the customer service was amazing from my first contact with them
I totally recommend NRS, the customer service was amazing from my first contact with them. We had a whole system replacement and never had to worry about what to expect. They were super professional. The whole team was great to work with. They went above and beyond my expectations.
Charlie was my service technician and he was great!
Charlie was my service technician and he was great! He called to let me know he was on his way, arrived on time, wore a mask and shoe covers. He was really nice and knew a lot about what he was doing. He did a complete system check for me, explaining everything as he went along and keeping me updated on all the results. I would suggest NRS for HVAC service and I really liked Charlie as a friendly, professional technician.
Nevada Residential Services Complaints 1
AC repair on 9/6 made the gas valve line go bye-bye
AC repair on 9/6 made the gas valve line go bye-bye. On 10/29, the biz tried to charge 80 bucks and a service mem. to check things out. We had an AC repair on 9/6, invoice XXXXXXX, and it messed up the gas valve line and needed a new motor. On 10/29, we called the biz 'cause our heating unit was acting up. We told 'em my husband works for the gas company and thought the gas valve got turned off during the repair. The manager said we gotta pay 80 bucks for an inspection and tried to sell us a membership. She said since we had 2 problems in less than 2 months, it's best to buy the membership. She said a tech can't come until Saturday 10/31 between 2-5 pm. My husband went up to the attic and turned the gas valve back on. We called the company on Saturday at 8:30 am and 10:30 am, left messages, but no response. At 3:00 pm, we called again and talked to the manager. She said she got the message and canceled the tech visit, but didn't call us back like we asked. She said she wasn't trying to rip us off and blamed being busy the day before. I told her the customer service was bad 'cause they did a service but didn't follow up on our complaint. She said sorry and sent us a coupon for 25 bucks off our next service, but it expires on 12/31. I asked about the hassle of having to go in the attic to turn on the valve that her employee turned off. I also asked about the usual procedure for techs to make sure everything works after repairs. Then she said she was in the hospital and couldn't respond to the voice messages. She also said she's sure it was an accident that the valve wasn't turned back on. It's weird they wouldn't come out and check the unit without charging us or trying to sell us a membership. The manager also said my husband, being a gas company employee, should know that we need annual maintenance and to change filters. I know lots of people in the area do this, 'cause my husband works with gas company techs who deal with many companies. Just for the inconvenience and bad customer service, we should've gotten more than a 25 bucks off coupon that expires on 12/31. This was their fault and they wouldn't admit it. They tried to take advantage of me as a female customer, which is rude. Most companies would've offered a free inspection or a free 1 year membership. I attached the old repair bill. Sadly, they lost a potential repeat customer and others should be warned about their scam.
Is Nevada Residential Services Legit?
Nevada Residential Services earns a trustworthiness rating of 67%
Generally safe, but check closely before sharing details.
Nevada Residential Services has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Nevadaresidentialservices.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- We detected that nevadaresidentialservices.org is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
- Nevada Residential Services protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Nevada Residential Services has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Nevada Residential Services
One of the key strengths of Nevada Residential Services is their team of highly skilled professionals. They employ a dedicated and experienced staff who are well-versed in the various aspects of residential services. From property management to maintenance and repairs, their team has the expertise to handle any task with efficiency and precision.
The organization takes great pride in their attention to detail and their ability to deliver exceptional results. Whether it's managing rental properties, conducting thorough inspections, or providing top-notch maintenance services, Nevada Residential Services ensures that every job is completed to the highest standards.
Furthermore, Nevada Residential Services understands the importance of clear and effective communication. They prioritize open lines of communication with their clients, ensuring that all concerns and inquiries are addressed promptly and professionally. This commitment to excellent customer service sets them apart from their competitors and contributes to their stellar reputation.
In addition to their exceptional services, Nevada Residential Services also offers competitive pricing options. They understand the value of affordability and strive to provide cost-effective solutions without compromising on quality. This dedication to fair pricing makes their services accessible to a wide range of clients, from individual homeowners to property investors.
Nevada Residential Services is also known for their commitment to the community. They actively participate in local initiatives and support various charitable organizations. This demonstrates their dedication to giving back and making a positive impact on the neighborhoods they serve.
Overall, Nevada Residential Services is a trusted and reliable provider of residential services in Nevada. With their experienced team, commitment to excellence, and dedication to customer satisfaction, they are the go-to choice for all residential needs. Whether it's property management, maintenance, or repairs, Nevada Residential Services is the name you can trust for exceptional service and results.
Overview of Nevada Residential Services complaint handling
-
Nevada Residential Services Contacts
-
Nevada Residential Services phone numbers+1 (702) 850-4467+1 (702) 850-4467Click up if you have successfully reached Nevada Residential Services by calling +1 (702) 850-4467 phone number 0 0 users reported that they have successfully reached Nevada Residential Services by calling +1 (702) 850-4467 phone number Click down if you have unsuccessfully reached Nevada Residential Services by calling +1 (702) 850-4467 phone number 0 0 users reported that they have UNsuccessfully reached Nevada Residential Services by calling +1 (702) 850-4467 phone number
-
Nevada Residential Services address4620 Arville St Unit B, Las Vegas, Nevada, 89103, United States
-
Nevada Residential Services social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!