Hudson Homes Management’s earns a 4.1-star rating from 9 reviews, showing that the majority of tenants and property owners are very satisfied with property management services.
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Additional fees, sewage fees, unable to pay using portal, unlawful eviction status
I have been living in a Hudson Homes rental house since September 2019. When we first moved in there were sulfur smells from the water, which still has not been resolved to this day. There are sewer charges on my rent tacked on in the last 1.5years. Why all of a sudden?! Also we have well water, so what’s the sewage charges?! The driveway issue with...
Read full review of Hudson Homes ManagementRental property
My family and I moved into one of hudson homes properties a week ago and it has been a nightmare. We’ve called and put in multiple work orders every day since we’ve arrived. We relocated from out of state and I’m terrified of my own home! Upon arriving we’ve seen several roaches dead and alive, you can tell the house was infested and has a pest problem...
Read full review of Hudson Homes ManagementI AM DISPUTING THIS AMOUNT FOR A FULL REFUND RETURNED BACK TO MY DEBIT CARD IN THE AMOUNT OF $3340.60
I AM DISPUTING THIS AMOUNT FOR A FULL REFUND RETURNED BACK TO MY DEBIT CARD IN THE AMOUNT OF $3340.60. THIS COMPANY IS NOT AS REPUTABLE AS THEY APPEAR. i APPLIED AND PAID THE APPLICATION FEES TO RENT A CONDO LOCATED AT ***AFTER I WAS APPROVED AND PAID MY SECURITY DEPOSIT OF $1300. I WAS GIVEN A MOVE IN PACKET THAT SAID I WOULD HAVE A $700 NON REFUNDABLE PET DEPOSIT FOR MY 2 CATS. IN ADDITION THAT I MUST CARRY IN ADDITION TO MY ALREADY CARRIED RENTERS INSURANCE THROUGH STATE FARM A $ *** LIABILITY POLICY NAMING HUDSON HOMES LLC. AS THE THE BENEFICIARY. I COULD NOT TAKE POSSESSION OF THE DWELLING UNTIL I SENT THEM THE DECLARATION PAGE SHOWING THIS.I HAVE NEVER OCCUPIED OR TAKEN POSSESSION OF THE DWELLING LOCATED AT ***, SO THERE IS NO PAST DUE RENT OR CLEANING THAT NEEDS TO BE DONE.IT IS BY THE *** OF GOD THAT I WAS NOTIFIED THAT THE COMPANY I WORK FOR IS CLOSING OUR *** OFFICE SO I WILL NOT BE EMPLOYED AND WILL NOT BE ABLE TO PAY THE $1300 A MONTH RENT. I CALLED AND EXPLAINED THE SITUATION AND THEY SAID I COULD GET OUT OF THE *** WHICH I HAVE ATTACHED A COPY OF IT.I HAVE ALSO ATTACHED A COPY OF MY SECURITY DEPOSIT PAYMENT OF $1300 AND ALSO MY 1ST MONTHS RENT PAYMENT OF $2040.60 I HAVE ALREADY CONTACTED MASTERCARD ABOUT A REVERSAL OF THE $2040.60 WHICH HAS YET TO HAPPEN BECAUSE IT SHOULD HAVE NEVER BEEN CHARGED AND WAS SHOWN A CREDIT BALANCE AND NOT POSTED TO MY RENT ACCOUNT YET. THE $1300 WAS POSTED AND APPLIED TO MY HUDSON HOMES ACCOUNT. SINCE I AM NOT UNDER CONTRACT AS SHOWN ON THE ATTACHED FORM I WANT THE REFUND OF $3340.60 . NO MATTER WHAT I WOULD LIKE MY MONEY REFUNDED TO MY BANK CARD ASAP. P ACKNOWLEDGE THIS CVOMPLAINT THANK YOU
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Hudson Homes Management Legit?
Hudson Homes Management earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
By resolving 77% of 9 negative reviews, Hudson Homes Management is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.
Hudsonhomesmanagement.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Hudsonhomesmanagement.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Hudsonhomesmanagement.com you are considering visiting, which is associated with Hudson Homes Management, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Hudsonhomesmanagement.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Hudson Homes Management.
However ComplaintsBoard has detected that:
- Hudsonhomesmanagement.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The hudsonhomesmanagement.com may offer a niche product or service that is only of interest to a smaller audience.
We gave 60 day notice of early termination via email due to suspected mold
We gave 60 day notice of early termination via email due to suspected mold. Hudson responded asking for address then proceeded to ignore us until we sent notice of eviction/ foreclosure due to Hudson not paying *** fees. We had previously received notice of such, advised Hudson and was assured that it was being escalated/ taken care. A few months later, we received a letter stating that the *** would be filing foreclosure and eviction due to delinquent ***. This is a concern for not only housing but job security as well. Hudson advised once again that they were escalating the situation and would contact us by the end of the day. We heard nothing. We followed up to remind that we would be terminating the lease early with an email advising that the ongoing health issues with suspected mold in addition to unknown situation with ***. The unknown status of eviction and job security really cannot be stressed enough. To make matters worse, word spread through the community that the *** had not been paid, and homeowners have been hostile about us using amenities (e.g. playground). The health concerns are severe to include toddler being rushed to Nemours Children's hospital. As an adult, my health issues are extensive. All family members experiencing hair loss and skin issues. This started within 2 months of moving in and has only progressed. The medical side alone has been a huge toll on my family. We advised Hudson of common issues within community with builder as well as move in concerns that had previously been documented (staining and damages that appear to be pet related). We have sent other emails only to be ignored. This is a highly inconvenient, costly situation for my family as our new home isn't move in ready for a few months. Hudson had high ratings prior to us deciding to rent from them. Now, they are plagued by issues and complaints. We move in 2 days, and Hudson still refuses to give move out instructions/ info.
The complaint has been investigated and resolved to the customer’s satisfaction.
We have lived in a Hudson homes house since December
We have lived in a Hudson homes house since December . Since then it has been issue after issue with the roof leaking (ongoing for 3 years), mold from leaks, septic issues, and more. As of most recently, we had a mold growth in out lanai as a result of Hudson Homes and property management not tending to a leaking roof after we sent months of emails, requests, photos, etc. Once someone came out, they threw away all of our belonging from this room, which we were NEVER reimbursed for even thought this was a result of the negligence of HH. Fast forward to now, we have paid for all new furniture and the *** IS STILL LEAKING. Our new furniture is being damaged AGAIN. Now in addition, we have had on going septic concerns since 2 weeks after moving in in 2019. Most recently, HH had our septic tank replaced. This company ran over our fence, destroyed our fire pit, and we have been battling for someone to reimburse us for those things. 2 weeks after being replaced, the septic backed up again. HH sent out Roto-Rooter who claimed the tank was full because the drain field or pump was not installed properly. The company that did the work came back out and said that was not the issue they "just needed to press a button outside" and it would work. Now, 2 weeks later the septic is backed up AGAIN, and we have water leaking through the walls of our house. This is a huge danger and this house is UNLIVABLE. This is directly caused by the disregard HH shows for it's house and the tenants. I am disgusted and we cannot use our showers, toilets, etc yet again. In addition, we have asked several times for HH to contact us and let us know when vendors will be at our home for repairs so we can plan for work. Each time they show up unannounced and are ringing out door only for me to tell them we aren't home because we didn't know they were coming. The communication is horrible and we are never notified of what is being done to resolve issues.
The complaint has been investigated and resolved to the customer’s satisfaction.
SUMMARY: Hudson Homes has left me living in extreme heat (over 100 degrees) with broken air conditioning for 11 days
SUMMARY: Hudson Homes has left me living in extreme heat (over 100 degrees) with broken air conditioning for 11 days. Maintenance took 6 days to even send a tech out to the property. Hudson Homes was unresponsive to my request for updates as to when the air conditioning will be fixed. My message to Hudson Homes on 8/04/2022 that I never received a response from: "Please read the following timeline of events regarding our AC issue and contact me with solutions to remediate. - On 7/26/2022 I put in a request for the AC at (ADDRESS) to be repaired. It has been over 100 degrees in Oklahoma, and our AC is not functional in the bedrooms, kitchen, den, or back rooms. - 8/01/2022 I contacted Northsight because I had zero communication about the issue. They said they would send a tech out Tuesday, 8/02. - 8/02/2022 Northsight's preferred vendor was unable to come at scheduled time. A replacement was found. Replacement vendor recommended that the duct work be repaired as it is in poor condition and/or the AC unit needed to be upgraded as it was operating at its max. As of 8/04/2022, I have not heard a response about the issue. I continue to go to sleep sweating and wake up sweating. Please contact me immediately with information as to when I can expect repairs to be made. As a reminder of Oklahoma Renter's Rights Laws, air conditioning in heat above 80 degrees is considered an essential service. Hudson Homes has 14 days to fix the issue before I legally withhold rent. This is my written statement that I intend to legally withhold rent if the AC is not fixed within the 14 day timeframe. Per OK law, if the issue is not resolved within 30 days, we will be legally terminating our lease and will expect the full security deposit restored. I am appreciative of your help to resolve this issue in a timely matter." This business' inability to communicate properly with its tenants and oversee wellbeing of its residents is unacceptable. RENTER BEWARE
The complaint has been investigated and resolved to the customer’s satisfaction.
I signed a lease with Hudson Homes for a property in February
I signed a lease with Hudson Homes for a property in February. Things seemed to go well until I finally signed the lease. Within a week of moving in I received notice from the *** that I was there illegally and may have to leave, as Hudson Homes violated their own contract where they agreed to not rent the property for at least 12 months after purchase. I was moved in without them ever getting a renters permit.When my lease was set for renewal, I was finally hearing from them again after one year of failed attempts, no point of contact or landlord to speak to. After taking my money for another lease, they then added a missed payment for the month of February to my account. Seeing this in March, I contacted them to find out what that was about, and to discuss why their was over *** dollars in late fees. I was never able to speak to a person about this. They ignored me, did not respond to emails, did not put my money towards the missed payment, opting instead to predatorily take my money and apply it to a future date, all while adding absurd late charges for a charge not yet in their system.I continued to pay my rent despite not ever receiving a communication. Finally, after ignoring me for 5 months, I was served by a process server telling me that if I do not pay the balance in full (including the asinine late fees applied at random) I would be evicted. Once again, I attempted to contact them, simply wanting to discuss a resolution. They continued to ignore me, proceeding to evict me, which they successfully. I am not without a home, have an eviction on my record, and must pursue legal action through the courts, which will cost additional money. I have never had a problem with a landlord prior to this.I am in disbelief that this company is getting away with arbitrarily adding enormous late fees to one missed payment, and then when demanding payment in full and ignoring any attempt at communication, proceeding to evict. How is this being allowed?
The complaint has been investigated and resolved to the customer’s satisfaction.
I first rented with this company for a property starting March 1
I first rented with this company for a property starting March 1. I experienced continuous issues including sewage leaks, flooding, mice, and mold requiring remediation. The water damage was extensive and improperly repaired repeatedly, leading to months of complaints about mildew odors in a home with three children. After testing, remediation was eventually performed. In January 2022, my rent increased from $1375/month to $1650/month without room for negotiation. I secured a new residence and notified them on March 7, 2022, but was required to pay for 60 days. I planned to move out on April 1, 2022, and then repair and clean the property, as I believed I had until May 7, 2022. Bulk trash pickup was scheduled for April 29, 2022, so disposal had to wait. On April 24, 2022, while my father and daughter were preparing to patch walls and repaint, a representative from Hudson Homes entered unannounced, preventing any further repairs or moving, and stated the company would handle it. Consequently, I was billed for furniture and trash removal, painting, cleaning, and carpet cleaning. I dispute these charges as I was not permitted to complete the work. The lease granted me 60 days, which I expected to use for repairs. I was never informed via email that I couldn't finish the repairs within this period. Despite being a first-time renter, I was told it was 'common sense' to vacate in 30 days, but I had paid for 60 and was not advised otherwise. I have photographic evidence of the unauthorized entry.
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband, who is disabled and receives disability benefits, signed a lease for a home on 7/14/22
My husband, who is disabled and receives disability benefits, signed the lease for a single-family residential home on 7/14/22. We had a move-in date of 7/29/22. Upon arrival, contractors were still working on previously reported issues. I had confirmed with Hudson Homes management on 7/25/22 that repairs were complete, but they were not. They said completion would be delayed until 8/2/22. Unable to reschedule due to our children's school and my full-time job, we moved in on 8/6/22, 8 days late. We encountered numerous problems, including a non-functioning heater, a gas-leaking stove, bat-infested attic, unrepaired windows, doors off hinges, kitchen leaks, clogged bathroom drains, and confusion over utilities. Our lease mentioned public utilities, but we have a private well and septic system, whose conditions are unknown to us. Despite Hudson Homes' apologies and promises, they terminated our lease and demanded $1,000 for relocation costs. The house, abandoned for over a year, was not maintained. I manage a construction company and can tell when work disregards codes and standards. We are not in breach of contract; they are. We seek a safe living environment. My husband has been injured removing bats from the house, documented by his doctor.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Overview of Hudson Homes Management complaint handling
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Hudson Homes Management Contacts
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Hudson Homes Management phone numbers+1 (877) 565-4669+1 (877) 565-4669Click up if you have successfully reached Hudson Homes Management by calling +1 (877) 565-4669 phone number 0 0 users reported that they have successfully reached Hudson Homes Management by calling +1 (877) 565-4669 phone number Click down if you have unsuccessfully reached Hudson Homes Management by calling +1 (877) 565-4669 phone number 1 1 users reported that they have UNsuccessfully reached Hudson Homes Management by calling +1 (877) 565-4669 phone number
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Hudson Homes Management address4849 Greenville Ave Ste 500 Fl 5, Dallas, Texas, 75206-4161, United States
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 11, 2024
Recent comments about Hudson Homes Management company
I AM DISPUTING THIS AMOUNT FOR A FULL REFUND RETURNED BACK TO MY DEBIT CARD IN THE AMOUNT OF $3340.60Our Commitment
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We have the following issues: No A/C and Heat ducts in bedroom(s)Electrical system tripping in the middle of the day Broken and cracked stairs leading up to the house Uneven flooring in kitchen and home Draft from kitchen trim Gap between carpet and trim throughout the home Uncovered/unfinished insulation in roof of garage Old blower duct line from furnace Asbestos tape in garage Light switch plates not secure The home does not appear to have been properly inspected by the landlord after the home was renovated in February 2022. Since moving in on May 16, 2022, we have submitted a maintenance issue every month to address multiple safety issues. We have even requested that Cobb County come to our home to perform the appropriate home safety inspection to ensure our home is safe to inhabit.
Hurricane *** hit and our roof was damaged and Hudson Homes waited almost a month to send someone out and tarp the roof. Because of this we had continued damage from rain which caused part of our ceiling to collapse along with insulation, etc. This isn't a small hole, we are talking at least 3 by 4 feet and the whole ceiling has a significant crack which means the rest could cave. We don't know what kind of water damage was done so we don't know if we have mold or not. We have requested multiple times to have someone come inspect for mold and to have our ceiling fixed. It's been 6 months and they sent 2 vendors for bids (3 months ago) and we have heard nothing. Northsight which is their maintenance group will blame Hudson Homes and then Hudson Homes will blame them. We have paid rent on time despite the horrible living conditions and we cannot get anywhere with them. We don't know what to do and every time we call we get the run around. We just want a safe and healthy place to live. Why are we begging for 6 months for this property management company to do their job? What are our rights?
Rental house listed on *** I responded to the ad and we set up a time to meet at the property. When I got there (in another town) there was someone living in it. I paid $180 total and have now demanded my money back, with no response yet.