New Shop
Reviews and Complaints

I strongly advise against making any purchases from this particular company, as they have proven to be nothing but money-grabbers! I had a terrible experience with them myself. I placed an order, but to my dismay, I never received a confirmation email. It's incredibly frustrating because they never bother responding to any of my emails, and to top it off, their customer service number turned out to be a complete sham. In short, I urge you to steer clear of this company!

This shop is an absolute scam! The stuff they display is nothing like what you actually get! You end up with a lousy product and there's no way to reach them by phone. We've sent them emails and haven't received any response. Be cautious, folks! It's all shoddy knock-offs from China!
Avoid making any purchases from this website!

Both shops use the same website, which got me curious about their legitimacy. So, I decided to do some research. I downloaded the picture from their "about us" section and gave it a good ol' Google search. Turns out, the group of workers in the picture aren't actually theirs. And guess what? Another shop called Soarmall also has a similar issue with their workers' image, which seems to be taken from Ikea.

I gotta say, this new shop called New Shop (newshop.com) is a total scam, no doubt about it. So, here's the deal: I decided to buy this fancy necklace from them, but guess what? It never arrived! Can you believe that? And to make matters worse, they didn't even bother giving me an invoice number. Like, seriously? How am I supposed to keep track of my purchase without an invoice number?

Now, let's talk about their customer service, or should I say lack thereof. They don't provide any contact information except for this fake email address. I mean, come on! How am I supposed to reach out to them if I have a problem or a question? It's like they're hiding from their customers or something.

But here's the real kicker: when I made the payment, it went directly to some random person. Yeah, you heard me right. They didn't even have the decency to have a proper payment system in place. And you know what that means? They can just pocket your money and never give you a refund. It's like they're laughing all the way to the bank, while we're left empty-handed.

And let me tell you, there's not much you can do about it legally. They've got it all figured out, making sure they stay one step ahead of the law. It's frustrating, to say the least. It's like they're playing a game with us, and we're the ones losing.

So, my advice to you is simple: keep your hard-earned money and stay far away from New Shop. Don't fall for their tricks and empty promises. There are plenty of other trustworthy online stores out there that actually care about their customers. Don't let yourself become another victim of their deceitful ways.

I bought a case 'bout 5 months ago for my Samsung Note 5 and the snap that holds the phone broke off. So, I couldn't use it no more. I was a bit frustrated 'cause I couldn't find a phone number to call 'em up. But, I decided to send 'em an email anyways. Surprisingly, they got back to me the same day! They asked me to send 'em a picture of the broken part, which I did. And guess what? They sent me a whole new case the very next day! I gotta say, that's some pretty good customer service right there. I'm happy with how they handled my issue.

I dunno 'bout them other reviews, but lemme tell ya 'bout my experience with newshop.com. So, I got myself a Genuine leather wallet case and a MFI apple lighting cable from 'em, and lemme tell ya, they work like a charm! Ain't no complaints 'bout 'em. Not only that, I also got a home travel station as a gift for my dear ol' mom and a tempered glass protector for my bro. And guess what? They're both mighty pleased with 'em! They say these things work like a dream. And when I told 'em 'bout the price, they were just blown away! Can ya believe it? The products arrived right on time, 'bout a week or so. Can't complain 'bout that either. All in all, I'm a happy camper and I reckon I'll be recommendin' newshop.com to all my buddies. Good stuff, I tell ya!

It took them like, 10 whole days to deliver this phone case, man. And get this, I paid like, over 7 bucks for expedited shipping! I mean, come on, I wanted that case ASAP, you know?

So, after waiting for what felt like forever, the case finally arrives. And guess what? It's like, obviously been used or something. There are these oily smudges all over the back, ew! And to top it off, it's all stretched out, so it doesn't even fit my phone properly. Like, seriously? How am I supposed to use the buttons if there's all this extra space between the phone and the case? And don't even get me started on how it doesn't fully protect my precious phone. Ugh!

Oh, and get this, if you want to return it, they don't even cover the shipping costs. They're just trying to make more money off of us, man. Not cool, not cool at all.

So, yeah, I'm telling you, stay away from this place. I'm going back to good ol' Amazon where I know I can get what I want without all this hassle.

I purchased a tool cart from New Shop (newshop.com) on November 4th, 2020. Around two days later, I received a tracking number from USPS. However, shortly after, it was changed to FedEx. I've been patiently keeping an eye on its slow progress towards me via FedEx. According to the tracking information, it was supposed to arrive on November 17th. The tracking indicated that it arrived at 4pm, but to my surprise, I didn't see a delivery truck nor did I receive the item.

I've sent about eight emails to the company, but unfortunately, I haven't received any response from them. Feeling frustrated, I decided to seek assistance from FedEx. They informed me that my package had indeed arrived in my town, but it was addressed to the wrong name and address associated with the tracking number I received. Unfortunately, FedEx couldn't provide me with the correct address to verify if it was indeed my package. As a result, I'm left with no choice but to try and contact New Shop, the place from which I bought the tool cart. However, as mentioned earlier, I haven't received any response from them either. This whole situation is incredibly aggravating. I paid for the item, but I never received it, and on top of that, I haven't received any response or assistance from the seller.

I bought this Reiko leather iPad case from this website called NewShop.com, and let me tell you, it had this awful smell that hit me like a ton of bricks. I mean, seriously, it was like a mix of gasoline, oil, and who knows what other chemicals. It was so bad that I had to take it out of the package and leave it outside for days, hoping that the stench would just magically disappear. But guess what? It didn't! The smell lingered like a bad memory.

So, naturally, I thought, "Hey, I'll just return it and get my money back." But oh no, NewShop had other plans. They flat out refused to pay for the return shipping because apparently, the product wasn't considered defective. Can you believe that? I mean, come on! It may not be technically defective, but it's definitely unusable. I mean, who in their right mind would want to subject themselves to that toxic smell? It's enough to make you feel sick and dizzy, I tell ya.

Now, here's the kicker. The cost of shipping it back to them would have been more than what I paid for the darn thing in the first place. Can you imagine? It's like they were playing some twisted game with me. They could have just given me a refund, no questions asked. But no, they chose to be difficult and stubborn. Talk about terrible customer service, right?

Let me tell you, after this whole ordeal, I can say with absolute certainty that I will never, ever buy anything from NewShop.com again. Their lack of concern for their customers and their refusal to make things right is just plain unacceptable. Save yourself the headache and avoid this place like the plague. Trust me, you'll thank me later.

Ordered July 3rd and when I checked my tracking, it said it was delivered on June 25th. I was like, "What the heck? How is that even possible?" I mean, come on, it's like time travel or something. I was really confused and frustrated, you know? So I contacted their customer support and let me tell you, it was a whole ordeal. I had to wait on hold for like forever, and when I finally got through, the person on the other end was not very helpful. They were all like, "Oh, sorry for the inconvenience, we'll look into it." But honestly, I didn't feel like they were taking me seriously. It's like they didn't even care about my problem, you know? Anyway, after a lot of back and forth, they finally admitted that there was a mistake in their system and that my package hadn't actually been delivered. They promised to send it out again right away, but honestly, I wasn't holding my breath. I mean, if they messed up once, who's to say they won't mess up again, right? But to my surprise, the package actually arrived a few days later. I was relieved, but still, the whole experience left a bad taste in my mouth. I mean, I shouldn't have had to go through all that trouble just to get my package, you know? So yeah, I don't think I'll be ordering from New Shop again.

I ordered from New Shop like a month ago, man. And let me tell ya, I ain't got nothin' yet. I've been tryin' to reach out to 'em through emails, askin' 'em for a refund, but they ain't even botherin' to respond. It's like they don't even care, ya know? I mean, come on, it's been over a month! I just wanna get my money back, is that too much to ask? It's frustratin' as heck, I tell ya. I thought this New Shop was gonna be legit, but now I'm startin' to think they're just tryin' to rip people off. I wouldn't recommend 'em to anyone, that's for sure. Save yourself the trouble and find another place to shop, folks. Trust me on this one.

They got themselves a brand spanking new website, Xevipbeat. Shop. Or at least that's what it says on the site, HOSTMAIL. You know, like those usual target marketplaces you find online.

I gotta say, I'm feeling pretty scammed right now. I went ahead and ordered some cleaning products from this New Shop website, but let me tell you, I can't seem to get any response from them. I've been trying to reach out, but the numbers they provided just won't work. It's frustrating, you know? I was really hoping to get my hands on those cleaning products, but it seems like I might have been taken for a ride.

So, I recently had an experience with this new online shop called New Shop. Let me tell you, it was not a good one. I ordered a kennel from them, but guess what? I never received it! Can you believe that? And to make matters worse, when I tried to contact them through email and phone calls, they didn't bother responding. Like, seriously? I just wanted my money back, but they seemed to have disappeared into thin air.

I mean, I even tried calling them multiple times, but no luck. It's like they vanished into the abyss or something. And don't even get me started on the emails. I sent them a bunch, but all I got in return was silence. It's frustrating, you know? They took my hard-earned $99 for that kennel, and now they're nowhere to be found.

I don't understand how a company can just ignore their customers like that. It's not right. I trusted them with my money, and they let me down big time. I expected better customer service from New Shop, but it seems like they couldn't care less about their customers.

So, if you're thinking about buying something from New Shop, I'd advise you to think twice. They might take your money and leave you hanging, just like they did to me. It's a shame, really. I had high hopes for this online shop, but they turned out to be a disappointment.

In conclusion, I'm still waiting for my refund, but it doesn't seem like it's going to happen anytime soon. New Shop has left a sour taste in my mouth, and I won't be recommending them to anyone. Save yourself the trouble and find a more reliable online shop. Trust me, you'll thank me later.