Newton Group
Reviews and Complaints

In April 2022, I paid Newton Group *** to resolve my Vacation Village property and Diamond Resorts. However, I decided to withdraw the Diamond Resorts property because I was told it would be more expensive. This happened about 6 weeks into the contract. Unfortunately, I have not received any refund from the company. Additionally, I have not received any communication from them since making the payment.

A representative at the Newton Group mentioned a title company involved with a transaction and expressed frustration with the process. I filed a complaint against the title company with the ComplaintsBoard.com and was contacted by the owner. She accuses the Newton Group of dishonesty, and they accuse her in return. I suspect deceit from all sides. Since February 6th, the Newton Group has been attributing delays to external factors. Now, they suggest we have alternatives. I'm weary of the deception. I demand resolution to my claim and fulfillment of the promises made, specifically exiting our timeshare agreement. I needed it resolved promptly.

Review:
A representative at Newton Group mentioned a title company involved with a transaction and expressed frustration with the process. I filed a complaint against the title company with the ComplaintsBoard.com and was contacted by the owner. She accuses the Newton Group of dishonesty, and they accuse her in return. I suspect deceit from all sides. We've been dealing with the Newton Group since February 6th, and they keep attributing delays to external factors. Now, they suggest we have alternatives. I'm weary of the deception. I demand resolution to my claim and fulfillment of the promises made, specifically exiting our timeshare agreement. I needed it resolved promptly.

I paid $3,875 to Newton Group on 9/15 and gave them all the documents for the time share. Today, on 9/4, I still haven't received any final results. It's been two years and nothing has been resolved. I paid $3,875 to Newton Group on 9/15 and sent all the documents for the time share to their website right away. Then, on 10/1, I received a letter using *** with instructions. One of the actions was to not use the time share anymore and to stop paying the maintenance fees. I was also told to inform the legal team about any notices from the time share. Every 6 months, I received calls from the law firm, but I had nothing to tell them. I was upset with the lack of progress and wanted my money back. Then, on 9/26, I received an offer from the time share to pay them $3,300, which I rejected. The lawyer suggested making a counter offer, so we did. After that, I didn't hear anything for a long time. Now, on 8/30, I received a collection notice, so I sent it to the law firm. They responded with a letter of validation and a cease and desist. When I followed up with the law firm, they thought I could get out of the situation based on my heart conditions if I paid $3,395 and provided a doctor's note. Now, they are asking for my health records. I would think that the law firm would say that HIPAA covers my rights. I'm still waiting for the law firm to close this nightmare. Another option they proposed was to continue not paying the maintenance fees and hope that the time share will foreclose, but the lawyer said it took someone else two years and it would hurt my credit. I want my $3,875 refund from Newton Group. They initially said they had a 100% money back guarantee, but now they're saying they don't. I'm considering reporting this issue to the *** State Attorney as a scam.