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Nivea

Nivea review: Skin allergy 67

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Author of the review
12:34 pm EST
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I bought Nivea Visage Daily Moisturiser Naturally Even For Normal and Combination skin. After the first day the side of my face was slightly swollen, my eyelid was drooping and my skin was red. After the second day's application it got worse. My neck was also itching and stinging. I immediately stopped using the product. The symptoms actually got worse and I did not want to go anywhere. After the 4th day I weny to a pharmacy and showed her the tube of moisturiser. She suggested I put milk on my skin, which I did and the symptoms and uneasiness were relieved. It still has not disappeared. She also commented that it was strange that nowhere on the tube a list of the ingredients appeared. I am hoping that these horrible symptoms will disappear completely, but more important I want to know which ingredient could have caused this situation so that in future, I can choose products which do NOT contain this ingredient.
Should ALL the ingredients not be listed on the tube/container?
Hope you can help me?
Helena

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

67 comments
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Aarti singal
US
Oct 01, 2016 8:58 am EDT

We have purchased your 200 ml nivea creme from our local ambala market few months back.Sir/Madam, I'm using your nivea creme since last more than 10 years, but this time thi product seems to be substantandard and when, I open the lid of the container for use, heavy quantity of water droplets appears on the surface of the creme and lid.Sir/Madam, how a prestigious and standard company like you can cheat with it's own customers and the such kind of goods in the market.so You are requested to kindly look into this matter urgently and seriously at your earlist
Regards
Aarti singal
5442/4 cross road no 4 anaj mandi ambala Cantt
[protected]

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Shoreline71
US
May 11, 2017 6:24 am EDT

It took me a few days to decide it was the nivea men's body wash and not my A & H deodorant (purchased at same time and I usually buy what target has on sale name brand hygiene products) that had my armpits on fire. Swollen bumps had me thinking it was my noids and I had the C. I guess I was worried because I've never been allergic to anything but pollen and some cats. It seems like a long time and a lot of complaining to still sell it, even if the ingredient is in several products.

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923756
US
Jun 04, 2017 12:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I recently used nivea sun with terrible results, badly swollen itchy face, eyes, nose and ears, cheeks were like orange skin hard and lumpy I had oozing ear lobes also a rash on every part of my skin that I had applied it resulting in me having to attend A&E, I investigated it on Google and it appears that many people have suffered the same problem and in doing so I also found out that they have their products tested on animals which I am seriously agsinst

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Lynn Conrad
US
Jun 25, 2017 11:52 am EDT

I Used Nivea Simply Soft and a severe dash developed on both my arms and legs...Have had a steroid shot and my rash is still bright red. Had never in a million years expected this to happen. The sun makes it worse and try to avoid at all costs. And everyone who mentioned it before, they should have some type of warning label on their products. WILL NEVER buy Nivea again!

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Eve40
IE
Jul 11, 2017 6:40 pm EDT

I used nivea shower moose a new product ..on the 2nd use my skin was really itchy even the palms of my hands and soles of my feet felt like I'd got sunburnt my skin felt so hot I don't have a rash just hives randomly appearing and disappearing. Got some antihistamines and cream from the doctors I have stopped using the product for over a week now but if I don't take the antihistamine the itch comes back . Very very annoying iv never had an alergic reaction to anything before

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Linda100
US
Nov 29, 2017 2:20 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I was under my gp for over a year for my reactions & I never in this world suspected it was the Nivea sensitive creams I blamed makeup soap shampoo evrything but Nivea which I thought was so tried & trusted, I spent a fortune on wasted products & medication, I got so bad I had an emergency hospital appointment & after extensive tests I found out it had been Nivea all along. I will never go near it again I too wrote to them & was sent £10 voucher "totally disgusted" Linda Lawrence

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xanthe65
US
Aug 10, 2018 9:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had the worst severe allergic reaction to nivea body wash ever in life! to make a long agonizing story short, but hopefully informative. I suffered for two agonizing months so sure I had bed bugs, some kind of mites, or mold in my home! I am severely allergic to mold, so thought sure it was mold. after spending $300 in pesticide sprays and treatments, mold inspectors out twice, a/c vents checked, cleaned, professional exterminator out twice, and total carpet replacement in my home!... my severe reaction turned out to be the nivea body wash!
I did not sleep for two months, threw away clothing, bedding, rugs, shoes because my symptons were it felt like something was literally always crawling or biting me... no visible mice, no visible red marks, etc. just literally something crawling all over my skin, and even effect my eyelids! I felt it in my clothing, shoes, everywhere! it was awful... I finally subcummed to the emergency room, where they had to hook me up to an iv and give me steroids and benydryl... I was finally able to sleep in er for about four hours... blood teat showed no parasitic infections, etc. diagnosis... severe allergic reaction... they could not tell me precisely what allergen was, but told me to refrain from whatever new lotions, bodywash, etc. I have been using... I had started using nivea three months prior... loved the stuff! after, me ceasing from using it... my severe symptoms disappeared and after five day steroid and benedryl use... so grateful to god!

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klim7070
US
Sep 02, 2022 6:42 pm EDT
Replying to comment of xanthe65

Same happened to me, but it was to Nivea shampoo ("express care", supposed to moisture as well - made my hair straw dry). In shower foam would get on my arms and upper body, and oh god... Every 1-2 days I changed my bed sheets and pajamas, had to start anti-allergy drugs, considered bed insects or even monkey pox... I never had itching like that! I got really bad acne on my shoulders, arms and even on body skin. Also non-stopping redness, irritation and dry skin patches.

Then i kinda figured it out when skipped a day of bath because I was itching like crazy. I got it that after shower it would only got worse.

I checked ingredients even before buying the shampoo, but afterwards did it again - and I still don't get it what could be the allergen. I think it depends on quality and proportions of probably common ingredients like Sodium Laureth Sulfate or Natrium Chloride. Maybe cocoa-related stuff, it can cause allergy. But really, I thought it was the best list of ingredients ever for a budget shampoo, so simple and safe. Turned out to be tricky.

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SMarks12
CA
Oct 11, 2018 2:13 pm EDT

I just had a MASSIVE reaction to Nivea night time moisturizer. My skin went into hives and my entire face swelled up. I took a Benadryl right away and throughout the night the swelling finally began to come down slightly.
I went to the doctor this morning and he has now prescribed me with a steroid to assist.

NEVER AGAIN will I buy a Nivea product.

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Ranon
US
Dec 02, 2018 6:33 am EST

The Nivea In Shower body lotion caused a horrible breakout of hives all over my body. It's been 2 days and my skin still hasn't recovered.

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NazMoo
US
Dec 31, 2018 9:50 am EST

I bought Nivea SPF 30 UV Face Q10 Anti-Age Moisturizer - after a few use, my eyes began to itch and swell up.
Thought it was just me overloading on skin care product, but so glad to read that it wasn't just my skin care routine. But for such a large and what I thought was a reputable company- they should be liable for a law suit- from reading this board there seems to be a large number of people reacting adversely to their products.
Since the incident, I now check other product ingredients to ensure it does not include the same dangerous ingredient as what that Nivea cream contained. But have to say, suspicious how this cream isn't widely available in most stores now. Agree, stay away from NIVEA.

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Hizs
GB
Jan 02, 2019 1:42 pm EST

I have had an allergic reaction to nevia, oil of olay and dove products. I cant find what chemical is a common denominator in all three. Before use of any of these products, I would suggest patch test.

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benconfusion
GB
Aug 07, 2019 12:37 pm EDT

I bought this new antiperspirant deodorant and within days had rashes developing under my armpits. This has never happened before with any deodorant or antiperspirant product. My doctor has assessed that this is not a topical allergy but chemical burn. I cannot recommend this product.

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maureen gross
IE
Dec 25, 2019 2:50 pm EST

For many years I had been using your extra sensitive eye make-up remover and was very satisfied. It is no longer available and so I am trying the double effective eye make-up remover. My eyes have become reddened and irritated with this product.

Please bring back the excellent extra sensitive eye make-up remover.

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Tendai Gukutikwa
US
Aug 14, 2020 4:10 pm EDT

OMG thank God I found this thread, I’ve been so confused on what was causing my allergic reactions. I have used Nivea Q10 lotion for years now but I ran out some three weeks and only got the Nivea Body Cream Irresistibly Smooth with Deep moisture Serum & Shear Butter for Dry Skin. I’m just realizing now that the day I started applying it was the day the itching, hives, skin rashes and swelling up began. I went and bought anti histamines but they only numbed the pain for a few hours as I had not stopped using the Nivea. My doctor referred me to an allergist but because of the Coronavirus my allergist is closed so I haven’t gone yet. I continued using the Nivea unknowingly and the problem kept worsening, I just found out tonight after my hands felt dry, I took the Nivea and applied it which is when the hands got swollen. I’m throwing out the lotion. Thank God I wasn’t using it on my face. I had even stopped going to work because of the allergies

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The Griffins
US
Apr 06, 2022 11:17 pm EDT

My husband broke out in terrible hives after using the Nivea essentially enriched 48hr nourishing moisturizer. I started using this product a few years ago. I recommended he start using the same product since it keeps my sensitive skin decent throughout the day. The hives started drying up once I realized what was causing it. I feel terrible for him and pray that his skin heals properly. What in the world is in this stuff?

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Gonzalez J
Jersey City, US
Apr 07, 2022 9:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I’ve been using the Nivea Intense Healing 72 hour lotion for about 2 months now. I’ve been having tenderness and itchyness around my neck for about as long as I’ve been using the lotion. My neck is so tender tat I cannot even wear my work lanyard or any collars. I haven’t been able to figure out what it is, but now am suspecting it’s the lotion as I have never had this issue before.

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Outraged of Farnham
Farnham, GB
Jul 27, 2022 10:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

It's rubbish. It doesn't dispense easily through the pump. Its thin and runny and not very cooling

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Wenmin Teo
US
Sep 03, 2022 10:43 am EDT

After using Nivea intensive moisture body serum my arms and neck broke out into itchy hives. It has been a few days and my hives are just getting worse. Really regret getting this product. Nivea is a well known brand and really disappointed to see this happening. Please remove this product from the market and for consumers do not buy this.

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Chevonne H
US
Sep 15, 2022 12:07 am EDT

Good Day

I trust this email finds you well

Please note upon my purchase pictures attached for your review

I have had a very bad breakout on my neck , this is the second time this has happened.

I purchased this at Dischem.

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Umer Khurshid
US
Oct 12, 2022 3:00 pm EDT

roll on ka upr wala roll sai sa km nahi krta

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Mamatha Parjapati
US
Oct 23, 2022 4:59 am EDT

The female Nivea deodorant is having a manufacturing defect. It is blocked and not spraying .

I purchased the product from dmart on 03/08/2022.

The code:B21460611MC

MFD : 04/2022

U.B : 03/2026

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Tarcisious Marondedze
US
Feb 12, 2023 11:09 am EST

I have been using Nivea roll on for over 10 years. I have discovered that the transparent roll on has caused an infection around my armpits and the infection wont heal

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Marisa Rodriguez
US
Mar 14, 2023 1:10 am EDT

We use it everyday but we found something inside that doesn't belong there it's a black object and now I'm worried because I use it on my face. Is this something I need to worry about?

Because every single person from my house uses the cream even my toddler

I'm just worried I've never seen anything like this before on a Nivea cream..

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Rofhiwa basitere
Pretoria, ZA
Nov 27, 2023 10:49 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Deodorant is very weak,you sweat within few minutes putting it on.you can smell your sweating very strongly

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2997adamaa
US
Oct 08, 2024 2:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought this lotion stated above on the 23rd of September 2024 without a sticker, please I want to know if the product I bought was original. I would love it if you could give me feedback as soon as possible. Thank you.

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    Unnastraße 48, Hamburg, 20245, Germany
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    Nov 21, 2024