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Nokia review: problem with handset replacement! 47

P
Author of the review
12:00 am EDT
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I had brought an handset 6681 in month of March 2006. After using for 2-3 months I found that my handset was hanging frequently then on one day its keypad was not working, then on 10/08/2006 I visited their service center at Green park New Delhi, My Handset was taken for repairs job number is [protected] and they told they will give it back in a week time. Next Week I had been told that my handset was irreparable and we will swap your handset in 10 days time. Till Date I haven't received my handset every time I call the service center they tell it will take another one week for replacement. Regarding this I Had logged a complaint in Nokia but no I got no result from that Reference Number for the same is 2-1GSTZ7. This type of services are never expected by me with Nokia, I am also planning for registering complaint in Consumer court regarding the services.

47 comments
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NOKIAsucks
BD
Apr 10, 2010 4:04 pm EDT

Yes NOKIA is sucks! NOKIA CARE CENTREs in BANGLADESH are sucks!

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NOKIAsucks
BD
Apr 10, 2010 4:12 pm EDT

Shampa Kar@Nokia Care Khulna & Asad@Nokia Care Dhaka & Hafiz@Nokia Care Dhaka are really great cheat

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NOKIAsucks
BD
Apr 10, 2010 4:27 pm EDT

BE CAREFUL OF NOKIA ! BE CAREFUL OF NOKIA CARE ! OTHERWISE YOU WILL BE ANOTHER VICTIM OF NOKIA !

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Md. Abu taleb
BD
Sep 03, 2010 10:50 pm EDT

Hand set Replacement-
I had brought a hand set 2700c in month May. 2010 with one year warranty. After only using 20 days I found that my hand set was dead off, and then on 15-6-10. I visited your service center at Mirpur, Dhaka. My hand set was taken for repairs as per system. After one month I visit that care center. They told me your set should not be serviceable due to main board fault. I observed that time the main board was changed with other one, because it was corroded and discolored. I asked them, but not get satisfactory result. After long time talking, they agree with me to replaced new one. That time I received the set on 03.08. 10. without repair for sending main office. My job sheet no: mir [protected] date: 03. 08.10. IMTL NO: [protected].Today on 03. 09. 10. Still I had not got my new set. The care center manager said you never get new set.

Please look into the matter and do the needful for me its a humble request.

Thanks & Regards
Md. abu Taleb
IMTL NO: [protected].
Job sheet no : mir [protected] date: 03. 08.10.
Date: 03. 09. 10
Phone no: [protected]
E-mail no: mdabutaleb07@gmail.com

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kailash Panthri
IN
Nov 11, 2011 7:35 am EST
Verified customer This complaint was posted by a verified customer. Learn more

My Nokia E-5 is not in working condition there is no incoming and outgoing after contacting at Nokia Care, A-17, Krishna Nagar-I, Gandhi Nagar, Near Speed PostOffice, Tonk Road, Jaipur mob.set given on 31.10.11& their Job Sheet No. [protected]/111031/16 they replied on 10.11.11 over my mob no.[protected] that hardware of my mob. is not repairable so you may collect your mob. as I want to inform you that I have purchased my Mob. on dt.28.8.2011 from M/s Hot Spot Mobile & More, Jaipur through Bill No.4368 dt.28.8.11 amounting to Rs.9100/- alongwith one year warranty.Today i.e. 11.11.11 I have made complaint for it at Nokia Care Centre [protected]. complaint no. given bythem is 1-[protected] & replied that you may not collect your hand set from Nokia Care and your problem will resolve within 48 hours. You are requested to pl. replace/resolve my mobile problem at the earliest.

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anurag kumar 23
IN
Feb 24, 2012 12:28 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

MY NOKIA model no. 1209 MOBILE HANDSET HAVE BEEN LOST OF MOBILE NO.+[protected]

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raz khan
BD
Apr 04, 2012 10:24 pm EDT

i had nokia 6220-c mibile. my mobile problem was key pad problem. I gave my mobile in the nokia care center in uttara at 18th march but still i do not get my mobile. last one week i called them for my mobile but i do not response. still i do not get my mobile. Please help me. my voucher no is 209474.

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