Oasap
Reviews and Complaints

I ordered a new swim suit and I needed it because I have a vacation that I'm going on and I ordered it on July 2 and the payment went through and then I got another notification that they were out of stock so I thought ok that should be fine whatever they will get it to me in 3-5 business days is what they said it is now July 25th and I still don't have it I'm so disappointed and angry I still am not sure what to do or where it is but my vacation is on the 30th

My order number is [protected] and I have not received any information on my order except for the fact that I got charged. This makes me very upset because if you can email me about my payment being successful, the i should receive an email about when I'm going to recieve it. If I do not receive information soon, I will be vocally telling people that this is not a place they should order from in the future because it is unreliable and takes your money.

I ordered my dress about 2 weeks ago but it still hasn't come even although I paid £13 for 3-6 day delivery, I hope the quality of the dress it going to be good it looks good on the web but I never heard of the website so I hope the sizes and quality is good and I'm hoping that I will get a refund for my delivery (I wouldn't pay extra to be honest I needed it for a night out though)

Regards
Miss Annabel Rose.

this company is a joke! Run away!
I regret I ordered clothes from them because all of the items look like a piece of crap. Terrible.
Returning it is another bad side of them. They provide no assistance with this, even if it's their fault. If you want a refund, you have to ship items back at your expense. And it's very expensive as their office is located in Hong Kong. So it's easy to calculate how much you will pay.
Horrible place. Don't understand how they are still operating.

What would do a normal person if he/she got defective or for some reason bad items? Of course, you would want to return it.
I contacted them after I got a similar package with disgusting items and asked them to give me the address for returnings.
It's been a month and there's no sign of them. Of course, I tried to call them several times, but it was impossible to reach them. I'm disappointed you provide such a terrible service.

My dress has been shipped to Laos and that's not even what I am mad about. I CANNOT get someone to write me back and tell me when I will be receiving my dress or if my dress will ever come. I would either like to have a full refund or get my dress in the next couple weeks. I have a wedding on June 15th and I ordered the dress a month ago. This is my order number: [protected]. The address is right all but the country. I like in south lake tahoe California UNITED STATES...not Laos.
I look forward to hearing from you.

Alicia Gothier

I ordered a dress on April 16th and i paid for express shipping which said i would receive my dress within 3 to 6 business days and it is the 22nd of april and i have not yet received my package, I have attempted to use the tracking number to find out where my pavkage is but all it says is that my package is in process which is what it has been saying sinve the first day i ordered it. I am very concerned about this because i need my dress by next week and it still hasnt arrived like i was told.

Ordered a cute dress from Oasap website and when it arrived it looked nothing like pictures! Material was terrible and the whole thing looked rubbish. Then I went online and started to read the reviews, too bad I haven't done that earlier.
When I asked customer service for a refund they said that I have to ship the dress back at my own expense. They said that I need to send it to China and that actually would cost me more than I paid for the dress!
They refused to pay for the return shipping and told that I can donate the dress if I did not like it.

I bought two dresses from www.oasap.com. The first one arrived within 4 days and it was ok, but the second dress was lost somewhere. The seller replied to my email and told to be calm and patient. He assured me that the order was sent to the correct place and that everything would be ok. But it wasn’t. I still haven’t received the order ad have no idea how to persuade the seller to return my money back.

I found really nice blouse and skirt on the website www.oasap.com. I ordered these items, but I didn’t get the confirmation email, so I went to the website and decided to contact them. I asked if my order was shipped already, but the seller told me “yes” and promised to inform me about the delivery time. After couple of days I again contacted them, ‘coz I haven’t received any news. They seller again provided fake and empty promises. These people are scammers and liars, who take money and provide nothing. Please post your comments about this company.

The quality of clothes was the worst. It was mentioned on the website that the quality was good and the seller have been selling only branded things, but in reality it was real scam. The quality was awful, and clothes weren’t branded. I was really disappointed and wanted to complain, but the email address was wrong. These people are scammers and liars, who promise a lot, but in result you get nothing. Please post your comments about this company.

I bought sweater from the website www.oasap.com, but it was the worst experience. I got the order, but this sweater looked like piece of crap. I decided to return it and sent 2 emails to the seller. I got unclear response from them, ‘coz the language was awful. I think that they don’t understand English at all, so better don’t order from them. Impossible to communicate and return order back. These people are scammers and liars, who take money and provide bad-quality things. Please post your comments about this company.