ohBulbs’s earns a 2.5-star rating from 20 reviews, showing that the majority of customers are somewhat satisfied with their lighting products.
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Disappointing Experience with ohBulbs: Incorrect Order Twice in a Row
So, I ordered a bunch of bulbs from ohBulbs on Nov. 29th. I wanted 8 packs of Satco S3789 bulbs, you know, the kind that come in 2-packs. But when my order arrived, they sent me 8 single bulbs instead of 8 packs. I mean, come on, that's a pretty big mistake.
But I thought, hey, it's just one order, maybe they'll do better next time. So I ordered more bulbs on Dec. 8th, this time 11 packs of Satco S3789 bulbs. And what do they do? Send me 22 single bulbs, instead of 11 packs. Like, seriously? I was already shorted on my first order, and now this?
Look, I understand mistakes happen, but come on guys. If someone orders a specific product, they expect to receive that product. I don't want to have to keep dealing with this in the future. So please, ohBulbs, just make sure you fill future orders correctly. That's all I'm asking for.
Poor Communication From ohBulbs: A Frustrating Shopping Experience
So, I bought something from ohBulbs and I was pretty disappointed with their communication skills. They didn't even bother to let me know when my order had shipped or when I could expect it to arrive. I had to keep checking my emails in the hopes of receiving any updates or tracking information, but I got nothing. It was pretty frustrating to say the least.
I was starting to think that my order was lost in transit or that something had gone wrong, when lo and behold, the product just showed up at my doorstep without any warning. I have to admit that I was relieved that I finally got my hands on it, but still, it would have been nice to receive some notice or information about what was happening with my order.
Given the poor communication from ohBulbs, I'm not sure if I would buy from them again. It's important to know when your items will be shipped, when they have been shipped, and when you can expect them to arrive. These are all basic details that any company should provide to their customers, but ohBulbs seems to be lacking in this area.
Mixed experience with ohBulbs: Easy to use but received 4 broken shades out of 8 ordered. Hoping for replacement assistance
ohBulbs is a great website for buying bulbs and shades. It's really easy and efficient. I had a good experience except for one thing - I received a box of 4 shades that were all broken. It made me so sad because I had been looking forward to getting them. I had even turned a spare bedroom into a closet and had two ceiling fans that I wanted to put the shades on. I had ordered 8 of them, and while 4 were great, the other 4 were all broken. It was a bummer. I took pictures of them and the box they came in, which had a big hole in it too. I sent the pictures to the ohBulbs team and asked them to replace the broken shades. I hope they can help me out!
ohBulbs Review: Inaccurate Dimensions & Unfavorable Returns Policy
This website, ohBulbs (ohbulbs.com), has some pros and cons, like most things in life. The price was pretty fair, but the postage was a little high in my opinion. I thought I was getting a good deal, but I ended up being disappointed. The product I received was not what was advertised on their website. The dimensions of the product were different than what was represented in the photo on the site, and that's what I was relying on when I placed my order. It was frustrating to discover it wasn't as represented.
I tried to return the product, but unfortunately, the original shipping cost wasn't refundable, and I had to pay for the return shipping. That just made things more difficult, and it wasn't practical for me to return it. I couldn't guarantee my customer satisfaction, and that's important to me as a buyer. Because of this experience, I don't think I'll be ordering from ohBulbs again.
Overall, ohBulbs has some work to do when it comes to accuracy in advertising their products. Make sure you double-check the dimensions of what you're ordering to avoid disappointment. Additionally, the shipping and return policies could be improved upon. Not everyone wants to risk losing money on a product that they're not satisfied with. I hope ohBulbs addresses these issues in the future, but for now, I'll have to look elsewhere for my bulb needs.
Smooth Checkout and Lightning-Fast Shipping - My OhBulbs Review
I gotta say, ohBulbs is a real top-notch operation. Checking out was no hassle at all, and the shipping updates were a godsend. I mean let's be real, these days we all expect our packages to arrive at lightning speed. So when I get updates on the whereabouts of my order, it really puts my mind at ease. Nothing worse than wondering if your stuff got lost in the void somewhere.
But ohBulbs has their act together, let me tell you. My package came in a fully-padded box, no dings or bumps whatsoever. The bulbs were secure in their individual cartons, which was nice because I'm pretty clumsy. The installation process was smooth as butter, too. I didn't even need to break out my tools, it was that easy.
I'm really happy with the end result, and I'm already figuring out what else I can spruce up around the condo. I get a warm fuzzy feeling knowing I can count on ohBulbs for all my lighting needs. They really come through in the clutch.
Disappointing Experience with ohBulbs: Late Delivery and Subpar Product Quality
I recently purchased some bulbs from ohBulbs (ohbulbs.com) and had to opt for their 2-day delivery option. Alas, things didn't go as planned. The order was not shipped for two whole days, which put a bit of a damper on things. Eventually, the order was delivered - a whopping six days after it had been placed. Sure, ohBulbs gave me credit for the 2-day delivery, but when you've got a laundry room that's been plunged into darkness, you'd much prefer to have gotten your supplies on time.
To make matters worse, when I finally got my hands on the bulbs, I noticed that the mounting holes didn't match up with the ones on the old bulbs. I was confused, to say the least, since both bulbs were the same part # from the same manufacturer. I had to take matters into my own hands and drill out the holes in order to make them work. My initial thought was that the product was a knockoff, but I can't say for sure. It could also be that the manufacturer needs to up their quality control game. Either way, it was a frustrating experience.
All in all, my experience with ohBulbs wasn't ideal. While they did give me credit for the late delivery, it was still an inconvenience that could have been avoided. And the product...well, let's just say it wasn't quite up to snuff. Here's hoping ohBulbs takes some steps to improve their shipping and quality control processes.
ohBulbs Review: Great Selection & Prices, but Beware of Shipping Issues!
Got my bulbs from ohBulbs, man, and let me tell you, it was pretty dope! I mean, I was totally amped when I first found this company online and decided to order from them. I was just so stoked to finally find a place where I could get all my bulbs in one place!
So I put in my order, and of course, I decided to go with the first overnight option in order to get my bulbs as fast as possible. I mean, who wouldn't, right? So imagine my surprise when my bulbs didn't show up until almost 4 pm! I mean, what in the world was up with that?
I was pretty steamed about it, man. I mean, I had to pay for another day of lift rental fees, and that was no joke?like, $285.00! And when I contacted FEDEX about it, they said it was because of some winter storm out in the midwest! I mean, what kind of excuse is that? The bulbs got to Raleigh by 6 am, and then Greenville by almost 11?so how come it took so long to get to me?
But despite all that, I gotta say that I'm still pretty happy with my purchase. The bulbs were awesome and worked perfectly, and ohBulbs really did deliver on its promise to provide a wide selection of bulbs at great prices. So if you're looking for bulbs and don't mind risking a little delay, I'd definitely recommend giving ohBulbs a try. Just be aware that there might be some issues with FEDEX, so plan accordingly!
Impressive Customer Service from ohBulbs Despite Minor Inconveniences
The quality of service that I have received from ohBulbs (ohbulbs.com) has been quite impressive. However, I have been unable to use the glass shades that I had purchased for my home. This is due to a minor inconvenience which might have occurred due to the thickness of the upper lip of the shades being a tad bit thicker than the original piece. Because of this issue, the fitter did not attach properly to the threaded fitting. Nonetheless, the customer service team of ohBulbs has been great and helpful. They had indicated that I could return the item and promptly sent me an RMA.
Furthermore, during the delivery of the package, there were some issues as the outer box had been slightly crushed. As a result, two of the outermost shades were broken upon delivery. Nonetheless, the customer service team of ohBulbs was notified about the breakage, and they have been understanding and willing to assist me in any way that they could.
Due to recent travel restrictions, I have yet to make a trip to FedEx to repackage and mail the return. Nonetheless, I have appreciated the prompt and efficient manner in which the customer service team at ohBulbs has handled the situation so far. Overall, I am extremely impressed with the level of customer service that I have received from ohBulbs (ohbulbs.com).
Affordable and high-quality bulbs - my experience with ohBulbs
I recently found ohBulbs online and was thrilled to find the exact match for my OEM product that had finally failed after an impressive 13 years of use. I was so pleased with my purchase that I decided to buy two, even though I only needed one at the moment, just to have a backup. As an avid comparison shopper, I was excited to learn that ohBulbs' price was less than half of what my local electric supplier was charging for this exact same product. Plus, my local supplier did not even have it in stock, which meant that I would have had to wait even longer to get it.
To my surprise, the delivery timeframe for my purchase was quick, and I was able to install it without hassle. Overall, I would highly recommend ohBulbs. However, when I called their customer service line on a Friday to make a verbal connection, I was disappointed to find out that they close early. I think it would be beneficial for their business to have a staff member available on chat for longer hours during peak shopping times, as it would make the buying process more convenient for customers like me.
Despite this minor inconvenience, I had a great experience with ohBulbs and would definitely shop with them again. If you're in need of replacement products for your lighting fixtures, I would highly recommend giving ohBulbs a shot. Don't hesitate to make a purchase, and have a good day!
Impressive Service and Prices from ohBulbs - Highly Recommended!
Wow, ohBulbs is really somethin' else! I was lookin' for a lampshade and did some research (more like Google searchin', to be honest) and found that ohBulbs had the best prices. I wasn't sure if the same brand was being sold elsewhere, but their prices were definitely lower. I picked out a white lampshade, but 'lo and behold, it wasn't available. Instead of just givin' up on the order, I got an email from their customer service sayin' that the cream lampshade was similar and even included a link to it! I mean, I ain't never had an online store go outta their way like that before. It was super easy and since cream was my second choice anyways, I went ahead and bought it. Turns out it was even cheaper than the white one!
To top it off, the shippin' was fast and the quality of the lampshade is top notch. What I really appreciate, though, is that they even sent a follow-up email after the delivery to make sure I received the shade. It's the little things like that which make a big difference. Overall, I'm really satisfied with ohBulbs and their service. I'll definitely be usin' them again in the future!
ohBulbs Complaints 10
ohBulbs Review: Decent Customer Service Despite Mistake in Order
So, I took a chance on ohBulbs and placed an order for 6 glass shades. The shades I received were not exactly what I had asked for - they sent me 2 of the type I had ordered and 4 of a different type. That was a bit frustrating, but I figured it was an honest mistake and reached out to their customer service team.
It took them about a week to send me the correct shades, which was a bit longer than I had hoped for. However, the customer service representative I spoke to was helpful and seemed genuinely interested in resolving the issue.
Overall, my experience with ohBulbs wasn't perfect, but it wasn't terrible either. While the initial mistake was an inconvenience, their customer service team was easy to reach and willing to help correct the error. If you're willing to give them a chance, I think ohBulbs could be a decent option for your lighting needs.
Poor Customer Service and Confusing Website - A Disappointing Experience with ohBulbs
. I am not impressed with the customer service at ohBulbs (ohbulbs.com). I placed an order with them and have not received any updates on the status of my order. Even after sending an email asking for an update, I still have not heard anything. This is unacceptable! When a customer places an order, they expect to be kept informed on the status of their order.
Furthermore, the website itself is confusing and difficult to navigate. It took me a while to find the product I was looking for, and when I did, the information was not clear. I had to do additional research to make sure I was getting the right item.
Overall, I would not recommend ohBulbs. The lack of communication and confusing website make the whole experience frustrating and not worth the hassle. I suggest finding a different vendor for your lighting needs.
Mixed experience with ohBulbs: Good products, but some issues with parts in my order
I gotta say, the stuff I got from ohBulbs was pretty decent, but there was just one little thing that really got under my skin. I mean, I paid good money for this stuff, and I don't think it's too much to ask that all the parts be in good condition.
So what was the issue? Well, when I got my order, I noticed that the two black cap screws that were included had most of the black paint worn off. It looked like they had been rubbing against the chrome and brass screws that were also in the package, and it just looked kind of rough and unprofessional.
Now, I'm not one to complain too much. I get that stuff happens, and it's not always possible to have everything be perfect. But I do think it's important to mention this issue, because it's the kind of thing that could turn someone off from ordering from ohBulbs again.
That being said, I do want to emphasize that the rest of my order was good. The bulbs and other parts were all in good condition, and they all worked well. I just wish that those cap screws had been in better shape.
Overall, I'd say that ohBulbs is a pretty decent place to order from. They've got a good selection of stuff, and their prices are fair. Just be aware that there may be some issues with parts being worn or damaged.
Is ohBulbs Legit?
ohBulbs earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
ohBulbs has received 9 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Ohbulbs.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
ohBulbs as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for ohBulbs have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Ohbulbs.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While ohBulbs has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- ohBulbs protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to ohBulbs has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Mixed experience with ohBulbs: Good selection but frustrating payment process
I stumbled upon ohBulbs while searching for some light bulbs to replace the ones in my room. At first, I was excited to see the wide variety of bulbs they offered on their website. However, when I attempted to make a purchase using my credit card, I encountered some frustrating issues. The pages kept looping back to ones I had already gone through before entering my card information. It was quite an odd and confusing experience, to say the least.
Despite the frustrating payment process, I decided to stick with ohBulbs and hope for the best. I trusted that I wouldn't be charged twice for the same order. Luckily, the purchase was successful and I received my bulbs in a timely manner.
Overall, I can say that ohBulbs has a good selection of items, but their payment process could use some work. That being said, I'm still satisfied with the bulbs that I received and would consider using ohBulbs again in the future.
Review of ohBulbs: Easy Ordering & Good Prices, Hoping for a Positive Outcome
just placed my order with ohBulbs, so I can't really give them a thumbs up or a thumbs down yet. However, I can tell you about my experience so far. First, it was pretty easy to find what I was looking for on their website. I needed a new light bulb for my ceiling fan, and they had a good selection to choose from. I was also pleased with the prices – they seemed very reasonable compared to other sites I checked out.
The ordering process was straightforward. I just added the bulb to my cart and checked out. I did have a little trouble with my billing address – it kept telling me it didn't match my credit card, even though it was correct. But after a few attempts, it finally went through.
Now, all I can do is wait for my order to arrive. I'm hoping it will fit my ceiling fan, but I won't know until I try it out. If it works, I'll definitely recommend ohBulbs to anyone who needs a new light bulb. But if it doesn't fit or doesn't work right, I'll have to give them a lower rating.
Overall, I'm cautiously optimistic about ohBulbs. They seem like a good company with a decent selection and reasonable prices. I just hope my order arrives safely and everything works out in the end.
Mixed Experience with OhBulbs: Technical Difficulties & Frustrations with Live Chat, But Customer Service is Appreciated
OhBulbs is a website that I used to order some much needed light bulbs for my home. Overall, my experience was mixed.
First off, I tried to use their live chat feature to ask a couple of questions about their products. Unfortunately, I didn't receive a response from them which was rather frustrating.
Next, I tried to complete the purchase process using PayPal but it kept getting declined. I even tried using my Chase Freedom credit card which offers 5% cashback on purchases but still no luck.
Since it was Black Friday, and I'm a senior citizen and veteran, I decided to take advantage of their special discount offer and was able to complete the purchase using my credit. I hope the products are good and will meet my expectations.
Despite the issues I faced, I appreciate their customer service for offering discounts to seniors and vets like me. It's just unfortunate that there were some technical difficulties during my purchase process which made it a little complicated.
ohBulbs: Quality Products and Helpful Customer Service, but Beware of Discount Code Issues
My experience with ohBulbs was a little frustrating due to some technical difficulties. I did manage to find the products I needed on their website, but when I tried to use a discount code, it disappeared in the blink of an eye and I couldn't remember what it was. That left me feeling a bit disappointed and annoyed.
However, I reached out to ohBulbs about my issue and they were very helpful in resolving it. They applied the credit I missed out on and even offered some additional assistance with my order. Their customer service was responsive and friendly in dealing with my problem.
Overall, I have mixed feelings about ohBulbs. While I encountered a hiccup with my order, their customer service made up for it. The products themselves were also of good quality and shipped promptly, so I have no complaints on that front. I would recommend shopping with them, but just be aware of any potential issues with discount codes.
Quality Bulbs, Excessive Shipping: An ohBulbs Review
I gotta say, I was pretty ticked off when I got my ohBulbs order and saw the shipping cost. I mean, c'mon now, three bucks for a bubble envelope? That's a bit much if you ask me. And to make matters worse, it took over a week for my goodies to arrive. It's like they're charging four times the shipping cost just to make more dough. That ain't right.
But I gotta give credit where credit is due - the bulbs I ordered were exactly what they said they'd be, and they were top-notch quality. The price was a little on the high side, but hey, you get what you pay for, right?
All in all, if you're looking for quality bulbs and are willing to pay a little more, ohBulbs is definitely worth checking out. Just be prepared for the shipping costs to be a bit out there.
Mixed Experience with ohBulbs: Great Product, Frustrating Service
I was pretty excited to try out ohBulbs, but I gotta say my experience was a little frustrating. I placed my order and waited and waited and waited some more. Finally, after what felt like forever, I had to give them a call just to ask what was going on. The guy on the phone sounded annoyed with me, but he did tell me that my order would be shipping out the next day. When he hung up though, I was a little taken aback. I mean, I get that customer service can be a drag, but that's no excuse to be rude.
Anyway, my order eventually did arrive and I have to say, the product was really great and the price was even better. So I guess that's a plus. But still, I can't shake the feeling that if they had been more upfront with me about the delay or if I hadn't had to call in the first place, it would have been a much smoother process.
Overall, I'd say that ohBulbs has some work to do when it comes to customer service. But if you're willing to put up with some attitude and delays, the quality of the product might just make it worth it.
Honest Review of ohBulbs: Great Prices, But What Happens When Something Goes Wrong?
I gotta say, ohBulbs is pretty A-ok in my book. Their prices are pretty sweet, can't argue with that. But, unfortunately, we had a bit of a hiccup when one of our shades arrived busted in the box. Ain't that just the pits? So I shot them an email to see if we could get a replacement. It's been a couple days and still no word back yet, but I figure these things take time. I'm really hoping they can sort us out though, because our whole opinion of the company is riding on this. If they come through for us, I wouldn't hesitate to recommend 'em to anyone in need of some lighting gear.
About ohBulbs
At ohBulbs, you can find an extensive selection of bulbs, fixtures, and accessories to suit your lighting needs. The company sources products from some of the world's most trusted manufacturers and distributors, ensuring that you receive only the best products at competitive prices.
The website is user-friendly and easy to navigate, making it simple for customers to find the products they need. ohBulbs offers a range of lighting options, including LED, halogen, incandescent, and fluorescent bulbs, as well as a variety of fixtures, such as ceiling lights, desk lamps, wall sconces, and chandeliers.
ohBulbs also provides expert advice and support to help customers make informed decisions about their lighting needs. The company's knowledgeable staff is always on hand to answer any questions and provide assistance.
With a commitment to providing exceptional customer service, ohBulbs offers a generous return policy, free shipping on orders over $49, and fast delivery for all orders. The company also offers volume pricing for bulk orders, making it an ideal choice for businesses or individuals looking to purchase large quantities of lighting products.
Overall, ohBulbs is a reputable and reliable online retailer of lighting products that strives to provide the best customer experience possible. With an extensive selection of products, knowledgeable staff, and excellent customer service, ohBulbs is the go-to destination for all your lighting needs.
Overview of ohBulbs complaint handling
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ohBulbs Contacts
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ohBulbs phone numbers+1 (845) 751-1021+1 (845) 751-1021Click up if you have successfully reached ohBulbs by calling +1 (845) 751-1021 phone number 0 0 users reported that they have successfully reached ohBulbs by calling +1 (845) 751-1021 phone number Click down if you have unsuccessfully reached ohBulbs by calling +1 (845) 751-1021 phone number 0 0 users reported that they have UNsuccessfully reached ohBulbs by calling +1 (845) 751-1021 phone number
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ohBulbs emailscustomerservice@ohbulbs.com79%Confidence score: 79%Support
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ohBulbs social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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